UK 3G Mobile Phones - Sony Ericsson W910i Review

Your Sony Ericsson W910i Reviews

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Reviewer: Tanya - Australia
Date: 7th May 2008

If you are thinking of buying this phone & trying to get some information on this site. Here's the fact, people who are using this phone are either love it very very much or loathe it badly.

I am one of you who found this phone attractive & would like to own one. I actually own it now & bought it after saw the review on this site already.

The truth is I love the phone, love the features, love the designs & all of the WOW factors such as motion sensor, shake control & sensme that some also think rubbish.

now, here is my experience, I own it for 1 week now. First few days the phone works as perfect as one could be, then when I started messing up by loading songs, themes, applications, etc. I started to get problem such as shutting down & freeze (I have Sandisk 2GB).

Here is the truth, updating firmware does not help. I found it just like a computer, no matter how big the RAM is but the CPU is slow then your computer end up freezing, shutting down. Try not to over load the device with too much stuff, downloading or connecting with the PC suite for long time. I promise it does help.

P.S. This is not camera phone, don't keep your hope up for this. It is amazing music phone, fun to play & loaded with cool accessories.

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Reviewer: Dan Saunders - Plymouth, UK
Date: 6th May 2008

This is the second phone I have had in 4 months, there is far to much to go wrong with this phone. It is slow, un responsive & the overall ergonomics leave a lot to be desired.

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Reviewer: Sarah - Scotland, UK
Date: 5th May 2008

I really REALLY wanted this phone, but the red one that Orange do. After reading these reviews I am not so sure. Does anyone know if the glitches will have been sorted out in the red one? Or do you think it'll have the same problems as before?

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Reviewer: Efayee - London, UK
Date: 4th May 2008

I got this phone as a Christmas present & from then on it has been a downhill roller coaster ride.

First of all the phone started turning of itself, for example I was in the process of an important conversation & next thing it vibrated as a signal of it restarting.

Then I decided maybe the only way to stop this was to like reset the phone. The BIGGEST MISTAKE, I lost all my GAMES & I can't even reinstall new ones, all it says is application failed!

Then the Walkman button stopped working, stopping me from accessing my music, I had to update it via the Internet. Then my phone stopped sliding but its back to normal now.

Except from the fact that my phone turns off when it pleases & I have NO GAMES. This phone is officially RUBBISH for its price & I can't wait to get a new one.

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Reviewer: Brian Taylor - Catterick, UK
Date: 4th May 2008

I decided on one for my upgrade because of the unusual but smart styling, I have had only a slight software hitch, most of the bugs have been fixed with the latest updates.

The battery life is very good if you turn down the screen brightness a bit, the reviewing of video clips & photos are amazing when viewing full screen landscape, compared to my Samsung 3MP phone pictures are identical in quality & video is better. All in all a very good phone & like me try not to be put off initially by some bad reviews it seems 75% of phones are slated in bad reviews.

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Reviewer: Hayley - UK
Date: 4th May 2008

I REALLY WANT THIS PHONE! IT LOOKS AMAZING!

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Reviewer: Mb - Malta
Date: 2nd May 2008

Everyone, don't buy this phone as for its price it has caused me so much trouble. From the beginning the battery life served just 7 hours on standby & it switched on & off by itself & when charging it only full charged to 97%. I wanted to at least fix the battery life since I live in another country & didn't purchase the phone from Malta. I agreed with the UK Sony Ericsson branch that I can send the battery & see if the problem is from there, I sent it on the 26th of January & till today 2nd May I haven't received any updates on the repair or the battery. Therefore I am still unable to use the phone for the last 4 months! They should be ashamed of offering such awful service, if you don't want to be a victim of awful customer care service don't buy this phone.

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Reviewer: Louise - Edinburgh, UK
Date: 30th Apr 2008

I love the look of this phone, but I am now on replacement number 3 because of numerous problems. I now just expect it to freeze or turn itself off about 3 times a day because it always does & the one I have just now decides sometimes it doesn't want to send my texts & sends them to drafts instead & I find them hours later! Its so frustrating because I like it, but it's really not worth the hassle. Don't get it. I am stuck with it!

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Reviewer: Pete - UK
Date: 29th Apr 2008

Had the W910i for nearly 4 months now & I've never had a single problem with it.

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Reviewer: Jaejae - Uzbekistan
Date: 27th Apr 2008

I got this phone as a Christmas present & it was really good. Everything worked fine & I had no problems, then things started to play up in late March. The phone kept freezing & I had to keep restarting it. A few weeks later I tried to go on my applications & it said 'operation failed' this also happens with the games & the 'sence me' has stopped working too. I went onto the website to try to restore original settings but no change. I have no replaced this phone with the LG PRADA & it is really good & practical to use. I would recommend the Prada phone because the w910i brings nothing but problems.

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Reviewer: Dunlo - Vancouver, Canada
Date: 20th Apr 2008

I am very disappointed with this mobile phone. I've only use it for less than 3 months. In less than a week I bought this phone, it keeps switching off by itself. Then I got it replaced by the seller. & this second phone only lasted for 2 months. At first it kept switching off by itself & I can't use it at all. Then I tried to update the software from the Sony Ericsson website, but it failed & now my mobile phone is totally dead! & the very best part of it is that Sony Ericsson in Canada doesn't carry this type. & it'll cost me $165 CDN to fixed it. What a pricey mobile phone!

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Reviewer: Sammy - UK
Date: 19th Apr 2008

I have had this phone for over a week now, so far I have noticed a couple of software bugs but nothing major which I couldn't live with. The battery life isn't that great with it needing to be charged at least every two days with a average usage. But the design & features on this phone are amazing.

I would only get this phone if you're looking for a phone with style but willing to take chance with the current issues it has.

I am crossing my fingers & hoping that I don't get some of the MAJOR problems people have discussed below.

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Reviewer: Nick - Chatham, UK
Date: 18th Apr 2008

I have Figured Out Why Phones Keep On Freezing It's Because There Is A Program On There That Is Doing It. I Had the Nokia 6280 & every time I went to play the game bomberman it kept turning off & it really annoyed me, so I deleted the app & it worked fine, I even did this with the Samsung e900 & the Sony Ericsson K750i, if the problem happens again & you are not doing anything. Restore your phone or update it using the software provided in the box & try doing that. If the problem consists on doing this then see which things it does it & put a phone antivirus program on there that is on many websites, like the Samsung d900 has, hope this helps you Sony Ericsson lot out?

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Reviewer: Charlotte - East Grinstead, UK
Date: 18th Apr 2008

The features of this phone are great & its easy to use & has fun extras etc, but I have had to send it in once already because the screen broke just from it being in my pocket, & part of the outer casing is starting to come off, to be honest it's falling apart.& the speakers aren't very loud at all. I have only had the phone since Christmas!

I recommend it for people who maybe don't use their phone much or it just stays in their their bag most the time, not for people who will use it a lot or keep it in thier pocket or loose in a bag.

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Reviewer: Dru - UK
Date: 18th Apr 2008

This phone looks really good & the slide is smooth. The shake function is silly but a half decent gimmick I suppose.

What I have a problem with is:
- the rubbish camera (& lack of macro mode).
- the suspect amount of memory this phone actually has, it lags ridiculously if you're playing music & trying to send a messsage.
- the fact it turns itself off randomly (at least 3 times a week for me).
- the inactive sim' error that means turning the phone on & off (again at least 3 times a week).

My friend & I are both on Orange & we had 7 of these phones between us before we changed to Nokia 6500 slide. The only problem I've had with the Nokia is it sometimes loses connection to the memory card but that can be solved by prying out the connector on the back cover (as explained in the 6500's reviews).

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Reviewer: John - Wakefield, UK
Date: 17th Apr 2008

This phone is completely rubbish. I bought this phone for my daughter in November 2007, when we took it out of the box & left it on charge we couldn't turn it on at all. We took it back to the shop & got a replacement. My daughter has never been able to get access to her pictures & now can't even get into her messages, or even send messages. I am going to try & restore it back to factory settings. Only buy this phone if you want a lot of grief with it. She has got the same problem as most where the screen keeps freezing. It's quite worrying when you can't get hold of your kids when they are out, as they haven't realised the phone has froze.

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Reviewer: Carlz - UK
Date: 14th Apr 2008

I knew this phone had a lot of problems with it but I decided to chance it because I really liked it. Two of my friends have the same phone & neither of them have had a problem.

I bought the new white one & I was reassured in the shop that its software would be up-to-date & that I would have no problems with it anymore.

However, a close friend of mine (who is a phone geek) said that this fault is with the model & updates in software wouldn't solve the problem.

I have had this unbranded phone for 3 days now. I have played on it constantly & so far, I have noticed a couple of bugs but nothing which would really wind me up.

I ABSOLUTELY love this phone & I really really hope that I don't end up with some of the problems people have reported on here.

P.S. Someone told me that the bugs happen more often if people have a lot of memory used on it & use lots of applications. I only use a phone to text & make calls so I am hoping it will be OK.

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Reviewer: Georgii Blake - Dorset, UK
Date: 14th Apr 2008

I got this phone last weekend as part as my birthday present & it's amazing. It easy to use, text & listen to music. The volume is great it's loud & you get a Bluetooth connection to listen to music in your earphones with. It's my best phone & very reliable. Camera is brilliant only 2 mega pixels but looks like 5!

Good Games As well. Screen is very bright & colourful.

All My Friends are jealous!

It comes with its USB cord so you can download music & games quickly & its fun. Battery is fairly good, says it lasts around 5 hours but if you're listening to music it lasts around 3 to 5 hours. All in all it's a really good phone. Buy It Now!

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Reviewer: Shan - Singapore
Date: 13th Apr 2008

Well, honest opinion. Lucky users get a good set that doesn't turn on & off on its own. 50% of the users are lucky? Play safe, don't buy this phone. I don't own the phone but from all these negative reviews, I wouldn't want to risk so much of my cash for a rubbish phone that switches on & off as I am text messaging person. The only attractive thing about this phone is most probably the design & the screen. So what about the screen? It looks nice, but then, what? Can't do anything special other phone can't do right? I seriously recommend w890i instead. It looks nice & sleek, have a better camera too. It doesn't hang or switch on & off as & when the phone feels like it.

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Reviewer: Emma - Birmingham, UK
Date: 13th Apr 2008

I am thinking of getting this phone, but not after reading many of the reviews about it. Is this phone really that bad?

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Reviewer: Stacy - London, UK
Date: 12th Apr 2008

I've had the both this phone & the Nokia N95 & I think the N95 is 100 times better. This phone doesn't have as much expandable memory, not as good of a camera, & so much more. The only thing I really liked about it was the shuffle thingy.

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Reviewer: Amy - UK
Date: 11th Apr 2008

Hi, I really want this phone, but I am not sure whether to get it. There has been so many mixed reviews. Is it worth getting?

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Reviewer: Donald Fearon - Long Eaton Nottingham, UK
Date: 11th Apr 2008

IT WORKED FOR ME! Maybe a solution to RED LIGHT stays on & phone crashes (W910i ).


- I noticed my phone worked perfectly when I took my memory card out (memory card did have a lot of stuff on it).

- Turn phone off & insert memory card (I started deleting stuff on the memory card, keeping the minimum stuff I wanted).

- Turn my phone on & it is working perfectly.

CONCLUSION is Sony have designed a good phone but MAYBE cannot handle 1GB of memory. IT WORKED FOR ME.

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Reviewer: Paul Howson - Oxford, UK
Date: 9th Apr 2008

Phone crashes often, I have now had 3 that did the same. I have just phoned to get it repaired again today & have been told I can change the phone, which I will. Do not recommend buying this phone.

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Reviewer: Lesley - West Midlands, UK
Date: 8th Apr 2008

My daughter had this phone on contract from Orange on 23rd December, 2007. By 6th January she had to change it because it kept switching itself off & freezing. As it was less than 28 days old it was changed without any problems. She is now experiencing exactly the same problems with the new handset & can only switch the phone back on if she removes the battery & replaces it. She took it back to her local store who supplied the phone & they will only send it off for repair. I have tried to point out to them that this would appear to be a common fault with this model but no one will admit this, even though I pointed out that my daughter knows someone who works for Orange who has told her that they are having this phone returned regularly. I have also found reports on the Internet that Sony & Orange were aware of 'significant' issues with this phone some months ago. My daughter took her phone to an Orange store close to her university yesterday to be told that there is a 4 week waiting time with Sony Ericsson phones for repairs. Have e mailed Watchdog at the BBC to see if they will follow up the story. If anyone else is having problems please contact them. If enough of us do then maybe someone will do something, which isn't happening to date.

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Reviewer: Hayley - UK
Date: 8th Apr 2008

I really don't know why this phone has such terrible ratings. All everyone is doing is focusing on bad points instead of good.

Good Points.
- Incredible message memory. Yet to fill my inbox with over 400 messages saved.
- the look of the phone is just amazing. Best there is anyone can tell you that.
- Music is great, loads of songs can be held.
- Extra handy features like the ability to have any colour scheme you want unlike the disgusting Orange menus of Samsung or the rubbish that Nokia are now offering as a background.
- Ability to record phone conversation. Useful if you want to catch someone out.
- Brilliant Internet. I go on Bebo all the time & it's easy as pie.
- Such easy navigation, anyone could work it.

Bad points
- Not the best battery I can get about 2 days out of it with using the phone quite a bit. But what do you expect with such a high quality screen to run.
- the reports of the phone freezing & switching off. I don't know what to say. I have experienced my phone switching off twice since I got it, which was a bit annoying but hardly a big issue. You turn it back on & away you go. Nothing to get in a tizz over.

These people who are complaining about the phone turning off or freezing, how often does this happen. No exaggeration or anything just as accurate as you can be? I am curious to know because for me once a week, which doesn't bother me at all. So am I just lucky or is it something the rest of you can't put up with?

Oh & I here also the software can be updated so that none of these problems occur ever? anyone tested this?

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Reviewer: Ron B - West Newbury, US
Date: 5th Apr 2008

This phone is not bad, problems with the camera, unable to zoom when in 2MP or 1MP mode. Too dark only 2.5 x zoom. Music is medium quality though it's loud. Screen is Big! But fingerprint magnet. Buttons, SMS rather difficult though. As it's flat on the board. Overall A RATHER good phone

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Reviewer: Tasha - US
Date: 4th Apr 2008

I REALLY WANT TO GET THIS PHONE BUT the REVIEWS HERE ARE MIXED. LAST YEAR I GOT the LG CHOCO & the REVIEWS WERE RUBBISH BUT IT WAS AMAZING. I don't KNOW IF ITS the SAME FOR THIS.

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Reviewer: India - Manchester, UK
Date: 3rd Apr 2008

My mate has this phone & she's on O2 & has the sims 2, I am getting this phone but I am on T mobile & I want to know if the sims comes on T mobile asell as O2?

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Reviewer: Abi Rowland - Truro, UK
Date: 3rd Apr 2008

I Love This Phone! But I am Concerned about All the negatives On It However I Think All your Problems are To Do With Memory! Get More Memory & It'll Work Fine! I Had Loads Of Problems At First But I Got A good Memory Card It Was Fine.

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Reviewer: Elaine - Almeria, Spain
Date: 2nd Apr 2008

Thank you for all your help this is the best site I have found love all of the phones you have on here they are great but this is the best.

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Reviewer: Lauren - UK
Date: 31st Mar 2008

I have wrote a review for this phone before & the last time, I was less than impressed.

I am with Vodafone & when my phone started freezing, I returned it to the store & it came back absolutely fine & I have had no problems since.

All I would say to the people saying its rubbish & keeps freezing on the is, have patience, it's a mint phone once it's working.

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Reviewer: Steven - Manchester, UK
Date: 30th Mar 2008

Don't EVER BUY THIS PHONE. The worst phone ever. I have had it since Xmas, since then this phone has crashed around 40 times. Sick of it.

When it crashes the screen goes blank & the red light on the back of the phone switches on. It is crashing as I am typing now. DO NOT BUY EVER.

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Reviewer: Danielle - Leeds, UK
Date: 29th Mar 2008

I really want this phone, but the reviews are confusing me. More than half say its absolute rubbish. But then the rest say its fine & they have had no problems with it. I know two people with the phone & they both say it's a good phone & they have never had any problems with it, are they just lucky? An honest opinion please?

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Reviewer: Katy - Bracknell, UK
Date: 28th Mar 2008

I have had this phone for less than 3 months & it is rubbish! It constantly freezes & turns itself off, I haven't been able to make or recieve calls for the past 2 days as it keeps freezing itself! Scrolling through the phone book is incredibly slow aswell & it needs charging too often!

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Reviewer: Anna - UK
Date: 27th Mar 2008

I am thinking of buying this phone instead of my very poor & rubbish V640i, also Sony! But this phone seems to have as many problems as my current one does!

I am with Vodafone & isn't it funny that all issues are Software related. Is this the only thing that the shop assistants are allowed to tell us?

I am having similar problems with my phone to all the problems on here & unfortunately the same later.

Sony SORT IT OUT!

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Reviewer: Dave - UK
Date: 27th Mar 2008

The worst phone ever & don't go with Vodafone, it's been repaired four times replaced three times & it still won't work.

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Reviewer: Gary Robinson - Sunderland, UK
Date: 27th Mar 2008

I have had this phone for four months & had it changed 4 times, would not recommend this to anyone, always turning itself off, got to be the worst phone I have had.

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Reviewer: Ts - Canada
Date: 26th Mar 2008

I was reading these comments with interest. I have this phone for about 5 weeks & I have never had any problem like some of the comments stated. The only problem I have is the ring tone is not loud enough. When I put it in my coat pocket & driving with the radio on, I missed calls. Maybe it is actually good as I won't talk on the mobile phone whilst I am driving. My phone is the bronze colour one & maybe it has all the updates already.

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Reviewer: Rob - UK
Date: 21st Mar 2008

Put my first review in on December had a new exchange phone on 20 December 2007 this was my third phone & true to form this one has become a phone that dose what it wants, when it wants, if any one wants a phone to keep in touch don't buy this phone, when I exchange this again it will be my fourth phone in less than 6 months considering I had my Motorola razer for two years, Sony Ericsson don't TOUCH IT.

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Reviewer: Richard Wren - UK
Date: 19th Mar 2008

The best phone that has ever been produced by Sony Ericsson. Congrats to them.

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Reviewer: Mark Wright - UK
Date: 17th Mar 2008

Got this phone but the battery is dying rather fast, charge it up & in a day it's flat again any ideas why could this be. Many thanks also what was the update software site that some one said they went to cheers.

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Reviewer: Gazza - Essex, UK
Date: 16th Mar 2008

Absolute trash! Wish I'd never left samsung. Never a problem in 4 years with Samsung then I change to Sony & had more problems than Birthdays so far in 3 months.

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Reviewer: James Geary - Glasgow, UK
Date: 15th Mar 2008

WARNING TO anyone CONSIDERING TAKING THIS PIECE OF RUBBISH OUT ON CONTRACT (OR EVEN THOSE OF YOU WHO WOULD PURCHASE IT OUTRIGHT) I HAVE TWO OF THEM TAKEN OUT ON 18 MONTH CONTRACTS WITH Vodafone, ON GETTING THEM OUT OF the BOX AT HOME & SETTING THEM UP THEY IMMEDIATELY BEGAN SWITCHING THEMSELVES OFF. RETURNED TO the Vodafone STORE NEXT DAY TO BE GIVEN Two FRESH NEW PHONES & HEY PRESTO WITHIN A COUPLE OF DAYS, YES YOU'VE GUESSED, SAME OLD STORY, ONLY PROBLEM WAS I WAS ON HOLIDAY IN FLORIDA AT the TIME & SO COULDN'T RETURN THEM IMMEDIATELY. UPON MY RETURN I WENT BACK INTO the Vodafone STORE WITH BOTH PHONES ONLY TO BE TOLD THAT THEY WOULD HAVE TO BE SENT AWAY AS THEY REQUIRED A SOFTWARE UPDATE!

WELL, JUST HOW MANY SOFTWARE UPDATES DO THESE THINGS NEED BEFORE THEY ARE FIT FOR PURPOSE. A QUESTION I WOULD LOVE TO HAVE ANSWERED AS MY PHONES HAVE BEEN MORE OFTEN AWAY FOR SOFTWARE UPDATES FOR VARIOUS PROBLEMS THAN THEY HAVE BEEN IN MY POSSESSION (12 TIMES IN TOTAL). HAVING BEEN A CUSTOMER OF Vodafone FOR MANY, MANY YEARS I HAVE FOUND THEIR CUSTOMER SERVICE IN THIS MATTER TO BE NOTHING BUT DEPLORABLE. I REQUESTED THAT THEY TAKE THESE PIECES OF RUBBISH BACK & GIVE ME SOME OTHER MODEL OF PHONE, THEY REQUESTED THAT I PAY THEM MORE MONEY FOR THIS PRIVILEGE, HA, HA, HA, YOU Have got to BE KIDDING!

WELL IN ACTUAL FACT SINCE THEIR LAST SOFTWARE UPGRADE THEY HAVE BEEN FINE, ONLY BECAUSE THEY NOW LIE IN THEIR BOXES UNUSED AS I HAVE REVERTED BACK TO USING MY OLD BRICKS, Nokia 6310i WHICH HAVE BEEN USED & ABUSED FOR MANY YEARS WITH NEVER A PROBLEM.

OH, & By the WAY WHEN the CONTRACT RUNS OUT I WILL LEAVE Vodafone FOREVER!

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Reviewer: Anon - Bham, UK
Date: 14th Mar 2008

I got this phone 2 weeks ago & gosh I am so impressed & happy with it, although it is expensive it is really worth it. This phone is too slick. I would recommend to anyone who enjoys listening to music especially!

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Reviewer: Danny - London, UK
Date: 13th Mar 2008

I am really looking forward to buying this phone, but after looking at half of these comments I would rather change. Would someone put a true basic comment about it so as I could order one as soon as as possible.

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Reviewer: Dazza - UK
Date: 13th Mar 2008

What a phone! It's awesome I am in love with it & I have had no problems with it yet. Design is great & the shake control is incredible, I would definately recommend people to buy this phone.

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Reviewer: Andy - UK
Date: 12th Mar 2008

This phone looks amazing. You can't even compare this with Nokia. This is the nicest phone I have seen! I have used mi friends. & there is nothing wrong with it! I am getting this phone!

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Reviewer: Tracy Leung - Hong Kong, China
Date: 12th Mar 2008

I bought the phone on 2 Feb 2008. Under the 7 days Purchase Guarantee, I have changed for a new phone for 3 times. Now, it is the 4th phone. After upgrading the software & checking from Sony Ericsson, it is totally disappointed that the problem is still have, suddenly switches off when you switch on, have the voice & video call, download the media file, see the picture or listen to the MP3.

I like this phone for the design & colour (bronze) is very satisfactory. However, I intend to change another brand or model for I cannot tolerate its malfunction.

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Reviewer: Depo - UK
Date: 11th Mar 2008

Well, this phone has gone from almost being one nightmare to a proper A+ phone. I got the mobile about a month ago & was really pleased with all the features accessible on this mobile. I had recently changed from having he K800i & decided I would try a Walkman & this looked & sounded the best option. After about hmmm 10 days I had the Message not sent problem, this is where all of the message feature were not available or accessible (very Annoying! ). I began to read into the problems about the W910i & it became clear buying this phone was a BIG mistake. Many people stated that branded mobiles were prone to problems mine being a Three Mobile looked as that was true. I didn't want to part with the mobile (even if it was only 10 days old LOL) so I looked on Sony Ericsson site & they said that an update was available to fix all these problems I.e. Messaging, freezing, screen problems & whatever else. After completing the update I have received no problems making the mobile most probably one of the best I've ever had. The new update was released in February 2008 & was released to stop all the software issues which had become clear to Sony Ericsson. Now the W910i has been saved from all of these setbacks the phone has shown to be a very good mobile so my advice is use the update option when buying or even if you have the phone with or without problems & fingers crossed you will be saved from any Sony Ericsson rubbish manufacturing. P.S. Most of the complaints with software issues have occurred on Orange branded mobiles whether this is a factor to consider. Thanks Depo.

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Reviewer: Dee - Perth, Australia
Date: 10th Mar 2008

I have had this phone for about 1 week & I can't uses my optus sim in the phone. I have gone back to three where I got the mobile from & they have said that it is my sim & then I have gone to optus & they have changed my sim about 3 times, I don't know what I should do. Please can someone please help me.

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Reviewer: Laura - Bristol, UK
Date: 9th Mar 2008

I think it's really stupid that people are complaining about the phone breaking the first time they use it. When you buy a phone you charge it up without using it. You would know this if you read the manual. Of course it's going to break it you mess around with it before it's been charged for the first time. I think this phone is amazing.

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Reviewer: Celine - Batu Pahat, Malaysia
Date: 9th Mar 2008

I love this phone. Very pretty. Cost me about RM1400, good price.

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Reviewer: Rob Rossington - Liverpool, UK
Date: 7th Mar 2008

I got this phone for Christmas & was really impressed with it. It looks great & is really easy to use which is something new for Sony Ericsson's in my mind.

The screen is fantastic & can display brilliant colours. The music player is also awesome.

However about a month after I got it it started to freeze, shut down & display a red light on the back. The phone then comes back on only to do it a second time. This time it requires you to take the battery out to get it going again.

I have also had a couple of problems with buttons not working (mostly the volume & shortcut button) requiring the battery to be removed & replaced to get them to work.

I am really disappointed & will be taking the handset back to the retailer tomorrow.

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Reviewer: Tasha - Preston, UK
Date: 7th Mar 2008

I got this phone for Xmas & by NewYear's Day it had crashed. I couldn't send or view any messages, I just kept getting the message Operation Failed! I contacted Orange who sorted the problem out. Within a 3 week period it crashed at least 5 times. So frustrating!

All my photos have disappeared & my phone is constantly freezing. Today my phone will not turn on at all & I am just getting the flashing red light.

I have contacted Orange & they are sending me a replacement phone within 24 hours, so I can't complain. Hopefully the new phone will work better, if not I will be asking for a different handset.

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Reviewer: Tayyaba - Derby, US
Date: 6th Mar 2008

I really like the phone. It's really good looking however now I am really confused whether I shall buy this phone or not.

I made my mind to buy this phone, but I come across this page. People's reviews have made me confuse: (, because the phone is really good looking but I am afraid about its usability.

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Reviewer: Anon - UK
Date: 4th Mar 2008

I got this phone & loved it at first but it had its moments when it just froze. The screen can break very easily as I put it in my bag, took it out again & the internal screen was broken & costs me £60 to repair. Not good!

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Reviewer: Katharina Ramshorn - US
Date: 2nd Mar 2008

This is an absolutely great phone, I have had none of the problems other people have complained about. Except when I first got it & it was on the charger it froze up & didn't respond when I tried to do anything, however when I left it alone until it was fully charged it was fine.

The sensme & shake control are nice buy completely pointless, & only interesting when you first get the phone.

All in all it is a great phone & I have not had any problems with it.

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Reviewer: Jess - London, UK
Date: 2nd Mar 2008

Got this phone for Christmas & was very happy at first. But 3 months down the line it broke. I was just listening to music & it all crashed. Took it into Vodafone & they said it was a software fault so have had to wait a week to get it tomorrow hopefully been repaired. Good phone when it works but all these problems people are saying makes me think is there a fault with the phone altogether.

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Reviewer: Antan Body - Belize
Date: 2nd Mar 2008

Sleek phone, great, the best phone ever.

I take it with me all the time it's so good & everything people are saying about the phone being rubbish is a bunch of lies.

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Reviewer: Fred - Newcastle, UK
Date: 27th Feb 2008

Was going to get one but not worth the hassle by the sound of it? I'll just stick with Nokia. Come on Sony Ericsson ace it up I like this phone but why buy a phone that isn't going to work?

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Reviewer: Gerard - Weardale, UK
Date: 26th Feb 2008

Absolute rubbish! The phone kept freezing with the red light on, as many people had said. This was inconvenient & then, days ago, it froze & now will not turn on at all! The phone features are excellent! (When they work) All of my friends loved the phone at first, & then they started saying, what's the point.

& I was like, well it's cool! I can shake it!

But now! I am saying the same question. I hate it once you get past the shake & stuff. In my opinion, I would get a nice trusty Nokia. I am getting rid of my W910i & getting either a Nokia 6110 NAVIGATOR, or a Nokia N73.

Don't BUT IT. THERE ARE PROBLEMS & ONCE YOU GET PAST the FLASHY FEATURES, you WILL REGRET BUYING IT!

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Reviewer: James A - Workington, UK
Date: 26th Feb 2008

Had the phone 2 weeks, had no problems with it, the camera is better than I thought, even the battery is a lot better than I thought it would be, I know 2 weeks is not long but it's a very nice phone.

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Reviewer: Jack Dawson - Bolton, UK
Date: 25th Feb 2008

The W910i is a good phone in some ways but then again it's not, I mean the buttons don't flash like the w580i so personaly get the W580i beter looking phone than this.

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Reviewer: Carl - London, UK
Date: 25th Feb 2008

I love the look of this phone its sleek gets loads of attention when left on the table or taken out of my pocket. But that is about all.

I have been using my phone now for three months & had no problems for the first month, every day now I am having trouble & I am on my third gold handset in as many weeks.

- the screen freezes.
- My pictures go all pixelated from time to time.
- the screen doesn't show anything sometimes although it's working.
- the red light on the back keeps flicking on & off.
- Internet sometimes fails on me.
- Bluetooth shuts down on me.
- Phone has shut down on me during business calls & it has taken me at the worst an hour to get my phone working properly again.

Sorry guys but for all its looks & design style the insides really need a rethink.

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Reviewer: Lauren - UK
Date: 24th Feb 2008

At first I had the same problems as others, shutting down & freezing etc, but I took it back to the shop & they fixed it & now it's fine. Great investment!

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Reviewer: Xander K - UK
Date: 24th Feb 2008

Its capacity to complete tasks the way it does, with such efficiency is amazing. The music player is great, the kit it comes with is more than useful, & using it as a normal phone is as doable as using your very first 3310, reliable as anything.

The camera is a mediocre snap happy camera, which you are going to be happy with if you're like me, taking pictures when you're out & about & generally viewing, using them within the phone itself. The one downside to this is obviously no flash, where I found myself last night wanting some pictures in a darkened room, & it just wasn't happening.

The buttons & general placing of the keys on the phone are sleek yet very usable, & I am pretty sure most capable people would get on fine with them.

The software updates now are geared so the phone has completely risen above the stumble it was reported of taking, when it randomly froze & turned off, buttons stopped working etc, & I was quick to make sure of this, as this was my main reservation about the phone. But, it seems nothing is wrong anymore!

Slim, stylish, unique & reliable, if you can get this phone at a reasonable price (I'll say £150 around) or as an upgrade or something, I wouldn't bat an eyelid. Go for it.

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Reviewer: Lea - Leeds, UK
Date: 22nd Feb 2008

This phone would be perfect however it is totally pointless you can't use it properly I had mine 3 weeks & it began to crash I couldn't send messages or go on games or use the Walkman & constantly turns itself on & off ! Rubbish! DO NOT BUY ONE! HONESTLY.

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Reviewer: Rachel - Colchester, UK
Date: 21st Feb 2008

DO NOT BUY THIS PHONE! Mine arrived today, & also broke today. I had it plugged into the charger whilst having a play with it & all hell broke loose. The screen went bust, lines appeared all over it & although I could call, I could barely see the screen to do so. The backlight did not work unless I altered the Brightness in settings, but once I had changed it (either increasing or decreasing) it went off again. The light behind the buttons did not work at all. I was unable to turn the phone off at all. & then once I removed the battery (to turn it off) & put it back in, it would not turn back on again. During the short while I managed to keep the phone on for the screen kept blacking out, & sliding the phone open & close wouldn't turn it on.

These are just a few of the problems I experienced in the 3 hours it was on. Perhaps I didn't give it enough of a chance, but to be honest I was so fed up with it by then, it is not back in its box & getting collected from me as soon as poss.

I've battled with t mobile for almost an hour on the phone, they replaced me a like for like replacement. But after reading these reviews highlighting other problems, I am fighting for a different model all together.

My previous Sony was the best phone I have ever had; durable, great battery life, easy to use. This has been a complete waste of time & effort & should be avoided at all costs. Trust me!

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Reviewer: Brian - Derby, UK
Date: 21st Feb 2008

Happy with my 810i but got this as a logical upgrade as I use the MP3 player daily & hardly ever use the camera. Compared with the 810i the MP3 player is better, though the sensme & shake control are pointless, the radio is better & the phone part works as a phone so it does what it says on the box. Meanwhile pictures I have taken with the camera are good for a phone (printable) though I miss the autofocus, & can't remember when I last used the flash so won't miss that. It's also a well built, good looking phone, with a modern design. Could have changed it for a N95 but decided to stay with the 910i.

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Reviewer: Abarna - London, Albania
Date: 20th Feb 2008

This is a terrible phone, please don't buy it! It looks fantastic but I too have had the same problems as others, I.e. The phone would just shut down, screen goes blank & the red light at the back flashes. Also, the shortcut key does not work! The first handset I got in November & within a few days, the phone stopped working. T mobile sent me another handset & after about a week the same problems happened. Then in Jan 08, after complaining, T mobile sent me a third handset & once again the same problems happened! I couldn't believe it! I wish I had read the reviews about this phone before hard! Finally, today, after complaining yet again, T mobile have agreed to give me a different model altogether as I just did not want another W910 handset. Please don't buy this phone!

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Reviewer: Katie - Dublin, Ireland
Date: 18th Feb 2008

I've been using this phone for about a month & a half now & haven't experienced it freezing or switching itself on & off. This is a lovely looking phone & got quite a lot of attention whenever left on the table. The only downfall is the battery life (I've to charge it every day) however I do use the Bluetooth daily but not that it should affect the battery life too much. Also I am a camera person so was a bit disappointed with the 2MP, although it's a Walkman phone so can't complain too much! Overall I'd recommend this phone, not slate it.

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Reviewer: Adele - UK
Date: 16th Feb 2008

This is the first Sony Ericsson I have ever had & I think it's great & they have came along way since releasing previous Walkman phones. This phone is really easy to use, & it doesn't feel plasticy unlike the w580i which feels very fragile.

Lots of different functions on this phone, great camera, Walkman player etc. I have had no problems with this phone & I have had it since its been released. Easy to text on unlike some other phones which are available at the moment.

Over all I think this is a great phone & a great buy.

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Reviewer: Lowrii loo - Wales, UK
Date: 14th Feb 2008

I had this phone last October for my birthday & a couple of weeks later my camera smashed & there is no way to get it fixed I really like this phone but really fragile & I know this sound stupid but there are all marks & dents on it & I do not mishandle my phones. I had a Nokia 6611 in pink & when I came to have a new phone I sold it because it was in a really good condition & I had it for like 2 years. Also, my buttons are very hard to use & often stop working I wouldn't buy this phone. If you want a phone to last this is not the right phone.

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Reviewer: J - Huddersfield, UK
Date: 14th Feb 2008

Fantastic looking phone, great to hold, look at & touch.

Anyway, on my second one now though due to the resetting issue which the T Mobile people told was a problem with the initial releases but that Sony Ericsson have sorted now (Hmmm). I also found the buttons wore far too quickly & look unsightly in the dark because the backlight shines through the parts where the finish has rubbed off the buttons. The Walkman takes a long while to update after adding music & the menu can be slow when scrolling through you