UK Mobile Phones - Sony Ericsson W580i Review

Your Sony Ericsson W580i Reviews

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Reviewer: Ryan Silverman - Leeds, UK
Date: 28th Jun 2009

I got this phone today because the other phone that I had was a Motorola W377 but it was rubbish but this is brilliant & I do not know what you people are talking about because the keys do not fall off.

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Reviewer: Arran Young - Dundee, UK
Date: 24th Jun 2009

I have had this phone for about a year its still going great & I am very happy with it.

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Reviewer: Christopher Miles - Ipswich, UK
Date: 18th Jun 2009

I bought this phone not long ago, but it seems very good to me. However, I think that the design on the Sony Ericsson W595 is better. I haven't used the W595, but I think it has the same features, just better camera & higher memory.

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Reviewer: Katryn - UK
Date: 11th Jun 2009

I would seriously recommend this phone, I've had it for a year & it's really simple to use. It's also extremely robust! In the last year it's had a few rather bad falls whilst I've been riding my horse & 2 weeks ago it got dunked in a water bucket. & it still works!

The back's a bit smashed up & like the other's have said, my buttons also have cracks down the middle, but none of this has affected it's performance.

Basically if you want a simple, good looking phone it's ideal!

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Reviewer: Gemma - UK
Date: 2nd Jun 2009

This is a nice phone & it works well but, it does have a few problems. Firstly, I bought this phone & after a two years, six of the number keys had broken. They still worked but had cracked in the middle. Next, the main side keys became wobbly. Finally, the LCD screen broke & I had to purchase a new one. But, they can be purchased for under £10 & can easily be changed in less than five minutes. I also have know quite a few people who have this phone as well. They also experienced the same problems.

So, overall, it's a good phone & lasts a reasonable period of time so I would recommend this phone to anyone who will be changing it in roughly two years.

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Reviewer: Ayeesha - Luton, UK
Date: 31st May 2009

OK I think this phone is wicked because my mates have got it & they say no problems I don't know what you lotss are on about because the buttons don't break.

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Reviewer: Jennifer - US
Date: 30th May 2009

I have had this phone for just over a year & have not been pleased with it overall. My first problem with it was how tiny the keys were, but I adapted to that. Then, all the keys started cracking. I am not even one of these people who has their hand in texting all day long. Just a few a day. If you are a texter at all, this is not the phone for you. The battery life is minimal, & I have replaced the battery once thinking it was a bad battery.

Now. The final problem is that the screen is starting to fail. It is changing colours & goes to black & won't come back on until I repower the phone. Since I am in that annoying place between my warranty working & my upgrade time I am having to go back to an old phone I had stored away in a drawer. Good thing I never got around to getting rid of it.

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Reviewer: Helen - UK
Date: 30th May 2009

I had the grey version in December 2007 & my keys cracked as many of yours have, other than that I loved the phone.

I like the pink version & in a shop the other day I was looking at one & the keys didn't seem to be the same as they used to be, they weren't wafer thin & so I'd hope not so easy to break? Can anyone confirm whether the new versions now on sale have new designed keypads that don't break? Ta.

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Reviewer: John - UK
Date: 27th May 2009

This is a really good phone. I used the Walkman nearly all the time & its really loud. Good'ish camera quality although the video camera is really bad & pixelly : (. My W580i got stolen so I'm getting a LG cookie now :D.

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Reviewer: Gaurav - Delhi, India
Date: 22nd May 2009

I bought this phone about 6 months back. I don't know what you guys do with your phones. Even after falling off 4 times from my hands once in mud & thrice on concrete except of minor scratches it doesn't have any major problems. It has some crazy features & a good MP3 player. The camera is good but the videos are not good. It's easy to use but is slow some times. The design is great. I have no problems with the keys up till now. If you're thinking OF BUYING IT JUST DON'T HESITATE.

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Reviewer: Manda - UK
Date: 21st May 2009

OK I'll be honest. Cute phone, has a step counter & everything, totally girly, but the phone itself. PATHETIC, I have had mine a month & the buttons broke. What's going on Sony? You have totally gone downhill!

I 100% recommend you do not buy this phone, it's a waste of your time & money. Stay well clear.

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Reviewer: Amber - UK
Date: 17th May 2009

I've had this phone 1 year now & the damage is starting. The 2, 3 & hash keys have cracked, but still work, the left & right soft keys aren't too bad, but sometimes they come out & are a NIGHTMARE to put back in.

The middle key is my biggest nag. From day one it was playing up but I made sure I didn't press too hard or do anything that might break it. Now it is literally hanging on by a single thread & I am worried that it will fall off soon.

Also, the chrome finish on the circle keys outside the central one (don't know what they are called) is coming off.

My Sony Ericsson attachment on the back has come off, & the logo is now just green, from the silver finish wearing off.

This is all just general wear & tear, & the good points about the phone are.

- Easy to use camera.
- Easy to upload music.
- the shake feature (although at times seems a little pointless).
- the Walkman Player is AMAZING!
- the battery lasts quite a while, & I am always playing music & on the games.
- It comes with a memory card (although I already had a 2GB M2 card & sold the 512MB one that came with the phone =D).

All in all, the phone is very good, but there are better phones on the market.

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Reviewer: Adam - UK
Date: 13th May 2009

Good phone but it breaks so easy, I have never dropped it & it's broken I have looked after it & everybody I know who's ever had this phone its had to be sent away for repair its good when it does work but I don't recommend buying it.

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Reviewer: Nicole - Perth, UK
Date: 12th May 2009

I thought this phone was good to start with but I've had it for 10 months & it still works just but my buttons have cracked & yesterday my menu wouldn't come up at all I had to go through my shortcuts to get to my main menu but apart from that it's an OK phone considering I have dropped mine a few times its still in one piece music quality is good but camera isn't so good as the zoom doesn't work very well & pictures can be a bit blurry but I guess that's life not everything about a phone is good.

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Reviewer: Emma - UK
Date: 5th May 2009

I have had two of these phones & both of them have broken beyond repair within six months. I first got the phone & everything was fine then the screen decided to stop working & the phone finally gave up all hope. Still I loved this phone & decided to buy another one, Bad idea. It has just broke on me, lasting just under 5 months.

I have also known people who had had buttons breaking off.

I loved this phone & to be honest it was a letdown. I was a fool to buy it twice.

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Reviewer: Sarah - Nottingham, UK
Date: 4th May 2009

Where do I begin! This must be the worst phone I have ever bought. I have had so many problems with it for example, the buttons cracked twice, the vibration broke, one button fell off. After the 4th repair, Sony Ericsson decided to send me a replacement (reconditioned) just before Christmas & now the replacement has broken. I would seriously not recommend this phone!

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Reviewer: Brian - Cambridge, UK
Date: 22nd Apr 2009

Looking at reviews to decide what to replace my 18 month old phone with. If I believed everything I read I would never have another mobile, then I saw the reviews of my outgoing W580 & apparently it is the worst of the lot! I don't know what you people are doing with your phones, from the standard of some of the writing I suspect making full use of your 1000 plus inclusive texts per month & then throwing it around the school playground! Anyway apart from the battery not lasting quite a long as it did 18 months ago, & a bit of the chrome finish peeling off the central button it's as good as new.

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Reviewer: Bob - UK
Date: 14th Apr 2009

This phone is rubbish. The buttons break & the screen cracks. I strongly advise you NOT to buy this phone.

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Reviewer: Sophie - UK
Date: 13th Apr 2009

This phone is really good. I love it.:D.

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Reviewer: Elise - UK
Date: 12th Apr 2009

I love this phone! I don't know what all these comments are about avoid this phone & it broke first time. I've had mine for 2 years now & yes the keys have slightly cracked & there are a few scratches but the phone works, has a decent camera & a good MP3 player!

You just have to know how to look after it. I dropped it at the beach the other day & it fell on a stone & the back came off, I put it back on & it was fine. No harm done. Sometimes the memory card isn't recognised, all you have to do it open the memory card slot, click it out & click it back in. This phone is great so I don't mind spending a few moments doing this! A very worthwhile phone, stylish, good app's & easy to use.

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Reviewer: Matt Bates - Hereford, UK
Date: 11th Apr 2009

You're all going on about cracked buttons, poor battery life & rubbish memory, but all of this is fixable yourself! On the memory front, 512MB in the m2 card is not the greatest! But an easy solution, do what I'd, I spent £8 in the phone shop, & got a nice big 2GB card! Oooh whoa. Already 4 times the size (H). How hard was that. Next, the buttons. I am on my second W580. I have never ever had a problem with the keypad on this phone, one recommendation for avoiding the aforementioned cracking issues, simply have the phone slid open or when you text, don't press so hard. The reason I say have it slid open, is the heat dissipates from the battery when you're charging it, & goes up to the keypad. My only serious 2 nags about this phone, which thoroughly rubbish me off are.

The silly MEMORY CARD SLOT! It's a common occurrence amongst Sony Ericssons. You can just go to your phone, play some music & you're presented with Playback Failed. So you think err right OK, check phone status, memory card is in? Check your media album with your music & pictures. They are all gone? Restart the phone. Whoaa they're back.

Next, the SCREEN. This screen is fantastically brilliant! It's big. It's clear, it's hard to scratch. But seriously. It's so exposed, it's almost begging to be smashed. As my last phone did. I have found a workaround, I ordered a nice crystal phone casing & it works a treat for protecting my screen, & weirdly enough. I haven't had memory card issues since using it, I think it's a pressure on the casing issue that causes it.

Matt.

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Reviewer: Jenny - UK
Date: 8th Apr 2009

I love this phone, I have had it since my birthday last year & the only fault I have had with it is the buttons cracking but that's does not affect how the buttons work. The games take away a lot of the battery but I love this phone :).

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Reviewer: Emma Wilson - Glasgow, UK
Date: 4th Apr 2009

Got this phone in April last year. Very nice look to it & easy to use. Phone was working fine up until November. Some of the keys started to crack, however, this did not affect the way the phone operated.

A problem with this phone is that sometimes the theme will change to the original Walkman one, & to change this you can either wait a while or switch the phone off & on. For a period the phone would not turn on when holding in the back button. I had to take the battery out & then put it back in again & then the phone worked. This has not been a problem now, strange. Be careful not to drop the phone. I have done this on a number of occasions by accident, the phone has been fine but once, the lights had changed colour, so instead of them both being green, one was green & the other blue. The blue light flashed constantly even when the phone was off. This lasted a few days.

Other than that, a good phone. Very handy features.

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Reviewer: Ryan - UK
Date: 24th Mar 2009

Had this phone for a few months, in that time I had three refurbished ones because of memory card being forgotten about inside the phone, traded in for K810 friends had problems Bluetooth, keys cracking etc, took it in to be fixed so many times they recognized me not a good phone would not recommend.

Sorry about bad typing, posted from iPod.

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Reviewer: Jenni - Preston, UK
Date: 20th Mar 2009

THIS PHONE IS RUBBISH! Had it for 3 week & the buttons have already started to crack & fall off. All of a sudden the screen keeps going blank, the camera does not work, so does the music. Do not get this phone! Worse one ever.

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Reviewer: Caroline - Derby, UK
Date: 9th Mar 2009

This phone is AMAZING! I do get scared that the buttons are going to fall off because of all the comments about them but I've had this phone for 1 year & I love it! Caz xx.

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Reviewer: Dan - UK
Date: 1st Mar 2009

I have had it for 2 months & the screen has smashed because there is no cover for it & the build quality wasn't very good so if you are a bit rough then steer clear from this phone because I now know 3 people who's screen has broken from the slightest pressure.

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Reviewer: Charlotte Cowell - Norwich , UK
Date: 28th Feb 2009

I have had this phone for only a month & the button has fallen off. If you don't get this phone it is terrible because as soon as the button is cracked the screen cracks & then you have a broken phone. I was very disappointed I advise you not to buy this phone.

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Reviewer: Amir - UK
Date: 19th Feb 2009

Rubbish phone don't buy this piece of rubbish!

Design is great though I have the Urban Grey colour so its blue at the back but when you slide it open & close it's scratched off the blue bit so therefore I am unhappy!

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Reviewer: Lauren & Charlotte - UK
Date: 19th Feb 2009

Rubbish.

Charlotte. I am on contract & I have had this for 6 months ish. So far, the select button & the cancel button have broke, the keys have split & because of it I have found it incredibly hard to text on. People are saying this is a brilliant phone, but they obviously haven't had any problems with it. Because I use this quite a lot as I am a teenager, I have to charge it quite a lot, I also use this to listen to whilst walking to school. The connection in the phone is not working. Hopefully Orange can sort this out for me.


Lauren. Memory card is rubbish, turn my phone on & it says the memory card is not in but it is & you have to reset the phone.

5 out of 10.

We recommend that Sony Ericsson take this off the shelves & give us the upgrade!

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Reviewer: Dan The Man - UK
Date: 16th Feb 2009

Design.
The design of this phone is absolutely appalling. The battery cover for starters is stupidly thin & vulnerable to being snapped. I read many reviews on how brittle & subject to breaking the buttons were, I decided to ignore these reviews. I myself found no problems with the buttons & they still remain in 1 piece. The screen of the phone cracked in my front pocket, purely from the pressure of the pocket when my leg bent to sit down. I decided to replace the screen myself as Carphone Warehouse were prepared to charge nearly £50, I brought the screen on eBay for £20 inc P&P when replacing the screen I realised that there was no plastic protecting the screen, so the electronic screen is exposed to the elements with no protection, I then broke it again although the second tome it was my own fault.

Features.
The phone is absolutely bursting with crazy features, such as shake control, a lovely MP3 player & some useful applications. I was disappointed that the camera had no camera. I was happy with the camera although video recording wasn't very satisfactory

Usability.
The phone is really easy to use & has a good feel to it. Buttons are a good size. Good for texting & gaming.

So although features are good & it's usable, I would strongly advise you avoid this phone as it is very likely to break. The w880i seems like a much better option.

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Reviewer: Natasha - UK
Date: 10th Feb 2009

Well. I am getting a new phone on Saturday & I have had this phone for about 1 year.

The phone features are great & the camera is OK :). But every key on mines is split & it freezes a lot :O.

My sister also had this phone & she had to get it repaired 5 times in the 8 months she had it. Sending texts are easy & fuss free. Signal isn't bad. Music on it is average not very loud but it will do.

My only really nag about this phone is definitely the design. The keys split & I have also heard some of my friends have broken right off.

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Reviewer: Bob - Ilford, UK
Date: 9th Feb 2009

Its Got Good Features But the looks are ugly I would rather have a K800i & thats why I bought it instead of a W580i.

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Reviewer: Lin N - US
Date: 7th Feb 2009

I love this phone! I have had it for almost a year, no broken keys, no messed up music player, speaker volume is great, & it has a weird, sort of, velvety feel to it. The thing about it is it took me a while to figure out how to work it, it won't play iTunes music, & I dropped it a few times & now the screen colour is messing up. It's my own fault, though. With how much I use it I am very surprised that so many people's keys broke & chipped.

This phone is great.

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Reviewer: Darren Thorp - UK
Date: 2nd Feb 2009

I have had this phone for about 2 months now & I do enjoy it, its memory is not the best but it is still good & the features are good on this phone.

The design isn't the greatest I do like it but it feels plasticy when I hold it & slips easily it's a good little slide phone though.

It works almost perfectly after the 2 months, my space button on texting has stopped working so I have to use the next arrow key & it can be frustrating but it's nothing really to complain about because everything else is good, it sometimes freezes for a few seconds but nothing too bad.

Overall a good mobile. Not the best but it is good.

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Reviewer: Nance - UK
Date: 2nd Feb 2009

I have had this phone for about two years! Nothing is wrong with it. Shut up the people with the keys breaking. It's not Sony Ericsson's fault it's yours for pressing too hard! I love it & will problems have it for another. Two years. I recommend it to EVERYONE!

It's Immense. BUY BUY BUY, SPEND SPEND SPEND. It's worth it!

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Reviewer: Tazz - Eastbourne, UK
Date: 1st Feb 2009

The features on this phone are great but the build quality is rubbish, battery life is poor, & the keys have all but broken & the soft keys keep trying to pop out, I have only had this phone for a year. As a long time Sony Ericsson user I think I'll buy Nokia next time.

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Reviewer: Chantal - Canada
Date: 31st Jan 2009

I have had this phone for 7 months now & have not had major problems.

I have had a few minor ones though.

I have noticed that when I plug it into the computer, once I am done it takes forever to get the screen to go back to normal.

I have also had, one button crack in half. It still works, but it was a manufacturing defect, I haven't had any other problems that were said here before, once I had my pictures, & all my stuff disappear, but I just restarted the phone & it worked fine.

I find the battery life to be very good (if you're having problems with battery life, try turning off the step counter, & make sure your music is off.)

& if you're having trouble with the music playing make sure you are using the Walkman music player, not the other one, because the same thing has happened but just use the W button on the front.

All in all I think it's a good phone I don't regret purchasing it at all.

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Reviewer: Sophie - Royston, UK
Date: 23rd Jan 2009

This is a fantastic phone! I think it is a cool design & it looks quite funky. Its camera is good, its video is excellent & the Bluetooth connection works really quickly. I love it when you do the shake control to change the track that you want to listen to! It is great value for money & I would recommend you to have this phone! The keys are great & they even light up & it looks really cool. The people who are complaining about the keys then they are talking a load of old rubbish! BUY IT!

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Reviewer: Demi Swallow - UK
Date: 23rd Jan 2009

I spent a lot of money on this phone, expecting it to be one of the best I've had. I was wrong. The memory is appalling, even with a memory card, & the phone is slow. The buttons break & chip, & I have lost my middle button & the back, cancel, select & menu button. The phone is hard to use because of this. The battery life is poor, & the speakers aren't loud enough. The phone quality itself is just utter rubbish, it is undoubtedly the worst phone I have ever purchased. Stick with Nokia (mind you, the Sony Ericsson c902 & c905, as well as the k850i).

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Reviewer: Nicole - UK
Date: 18th Jan 2009

This phone is amazing ignore all the people who has said bad comments. I like it. Nicole x.

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Reviewer: Gill - Yorks, UK
Date: 14th Jan 2009

All I can say is that I just love this phone.

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Reviewer: Carlos - Portugal
Date: 13th Jan 2009

I love this phone! I have this phone since August & it is still in very good conditions. Just one is broken until now. & I write more than 10 SMS per day! & I run over 5 Km every 2 days, listening music with the fantastic Walkman, & with fitness program I can control my results.

& I can have Internet in every place I want with this modem. I can connect the w580i with almost everything! The camera is very good to save simple moments of my life with quality. If somebody has his phone damaged in one month is just because he doesn't know how to use it.

It is a very good phone.

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Reviewer: Tony - UK
Date: 13th Jan 2009

I at first wanted this phone for Christmas it looks good & has good features though I could not buy one as the shop had 4 brought back to them in just the day I was trying to buy one & 10 had been taken back that week the shop refused to sell me one & said they had seen the broken phones they had brought back to Sony Ericsson but that Sony had not told them anything about fixing the problem.

BASICALLY THIS PHONE IS UNRELIABLE SO UNRELIABLE I COULD NOT EVEN BUY ONE THERE ARE a lot OF COMPLAINTS ABOUT the KEYPAD BREAKING. IF YOU WANT A PHONE LIKE THIS ONE THAT won't BREAK TRY the Nokia 5310 XPRESS MUSIC I got THAT INSTEAD & I LOVE IT.

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Reviewer: Danni - Great Barford, UK
Date: 13th Jan 2009

The features are really good with games. I've had my phone for 7 months, it sends messages by itself, rings people, answers calls & the buttons have broke. Oh & it continually presses select by itself & any other button I press is select too. Other than that it's MAGNIFICANT.

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Reviewer: Smidgley - UK
Date: 13th Jan 2009

I got this phone und shortly after the middle button completely come off I took it back & it was replaced then the 3 keys snapped yet again it was replaced AGAIN the keys snapped & camera wouldn't work cause it had lines down screen it was repaired then the keys snapped AGAIN & Walkman wouldn't work it was fixed about a month later the keys are snapped & I have the same problem with de camera all through this I have been told that I cannot get my money back & now they won't repair it either I contacted fair trading & they said I am entitled for a free repair but when I sent it away too the repair centre they say that they can't fix it because the is slight rusting on the inside & therefore it has been submerged in water but I can truthfully say the only time it's been near water is when it's been raining now I am left with a FAULTY phone that cannot be repaired I paid 100 quid at the time.

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Reviewer: Baybee Natasha - Nottz, UK
Date: 9th Jan 2009

Wow! This phone is absolutely great, the people out there saying the buttons don't work on their phone well probably your pressing too hard on the buttons well my phone works fantastic & nothing is wrong with it my phone is a red phone & I will be on it probably all day.

People looking for a new phone BUY this one ITS WELL AMAZING!

& p.s Chelsey can you send me that song I wanted off you xx.

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Reviewer: Izzi - UK
Date: 6th Jan 2009

When I first Got This Phone I Absolutely Loved It, It Was Great. But One Day I Went To Turn It On & It Wouldn't, So I Stuck It Into Charge & It Turned On. Phew. BUT All My Music, Photos, Backgrounds etc Had Been Deleted, & When I Tried To Take A Photo It Says Memory Stick Unavailable. It Happened Before & Came Back the Next Day, But This Time It's Actually Just Gone. No Clue What To Do, But It's Really Frustrating.

It's Really Weird Though, Texts & Calls Still Work Fine, & My Address Book Didn't Get Deleted. Anyone Know What has Happened? !

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Reviewer: Michael - UK
Date: 5th Jan 2009

This phone is very appealling to the eye but once you have had it for 7 months, wear & tear begins to affect it majorly.

The buttons on the keypad crack which is quite annoying, the paint on the back wears off from sliding it up & down, the plastic piece at the bottom comes loose, the Sony Ericsson logo on the back case comes off & on mine, the left soft key & the back button do not work anymore. The up button on the navigation key barely works & the hash key only works when it wants to.

I would not suggest anybody gets this phone & I plan to replace mine asap.

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Reviewer: Mel - UK
Date: 3rd Jan 2009

Don't BUY THIS PHONE, HAD IT ABOUT A WEEK & the KEYS STARTED CRACKING, REALLY POOR QUALITY FOR A PHONE TO BE HONEST, I have GOT the W910I NOW BUT I am regretting BUYING IT, AS for the BAD REVIEWS ON IT. Don't BUY THIS MOBILE ITS RUBBISH!

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Reviewer: Joe - UK
Date: 1st Jan 2009

Can't keep MY EYES OFF OF IT FOR 1 SECOND, the KEYS don't CRACK & ITS GOT Excellent SOUND QUALITY ITS LIKE A MINI W910i.

I PREVIOUSLY HAD the K800i & IT WAS OK AT FIRST BUT THEN IT STARTED TO GET ALL SLOW.

If you are looking for something tiny & can store a lot of music you should definitely try out the W580i it's just the same as the W910i but there is not a camera in the top of it.

I recommend the W580i, its mint, bye.

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Reviewer: Matt - Swansea, UK
Date: 1st Jan 2009

In reply to Natasha that the keys don't break, my old W580i is now locked away in my cupboard & it had already had one replacement keypad.

Most likely in a month or two you will start noticing the below happening to your phone, you may be one of the very few who are lucky however.

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Reviewer: Melissa - UK
Date: 31st Dec 2008

This is the BEST phone I have ever had!

I have had this phone for over a year & have never had any problem with the buttons like others say.

The features are great, the design & looks are perfect & it's simple & easy to use.

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Reviewer: Laura - Solihull, UK
Date: 30th Dec 2008

I had this phone for Christmas & my mum had the Sony Ericsson W380i & it wouldn't charge so she took it back & got the Sony Ericsson W580i. She had it for 5 days & the volume button on the side stuck, the battery was not charging & she could not make a phone call with ease.

The good points are.
- Loud volume.
- Good Walkman player (but cannot find out how to put songs onto Walkman & not just onto the music folder).
- Good games.
- Good camera.

The bad points are.
- Hard to make a phone call on.
- Quite hard to text.
- Hard to transfer & find music files.

Overall I would recommend this phone to people that like a bit of girly style & want a good long lasting life phone & do not listen to music all of the time because the speakers might break & best not to be a heavy texter because of what it put's forward above that the keys may break. It depends on whether you are the sort of person that suits this phone like me. I am hoping it lasts a long time because I like the phone!

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Reviewer: Natasha - Blackpool, UK
Date: 29th Dec 2008

All you lot saying the keys break within a few weeks is a load of rubbish because I got mine at Christmas & I have had no problem with it, the keys haven't broke & there is nothing wrong with it so you are all lying. All you readers reading this & want this phone I recommend that you do buy it. IT'S A GOOD PHONE.

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Reviewer: Prety - Canada
Date: 25th Dec 2008

This phone is OK. But the only problem I have with this is that, my music player doesn't work anymore. It was working the other night & this morning it just stopped. It says, the music player has failed & I don't know what to do.

Never buy this phone. I only bought this phone for the music & my playlist & music never works. This was the main feature that this phone was built & it's just awful that the music player didn't work.

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Reviewer: Stacey - UK
Date: 23rd Dec 2008

This phone is Great! If you want something useable & rather cheap & I have to say so myself it looks fabulous! Its outstanding, 5 of my friends have it & nothing has gone wrong with it, I would highly recommend it.

Go on buy the phone you will not regret it I swear.

Oh & if you read a negative review that phone was probably faulty. But mine is great & I am very happy with it!

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Reviewer: Maria - UK
Date: 23rd Dec 2008

I bought this phone in June & I loved it when I first got it but a few weeks later the camera stopped working completely so I couldn't use it for ages, & the buttons never work I have had to go back to using my old phone because the space bar has stopped working so I can't text properly. It doesn't have a flash on the camera either so have to take pictures in the light all the time.

However when the camera works its a good quality picture & takes quickly, its really good for playing music & has good memory, the battery lasts ages. Also its light & fits easy in your pocket nicely.

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Reviewer: Stacie - Sunderland, UK
Date: 20th Dec 2008

I got this phone just a couple of months ago I went to switch it on & it took ages & when it finally did come on all my pictures, music, themes & videos were gone & it was fully charged! It took till the next day to finally come back on! & when it did it still wasn't right.

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Reviewer: Jack - UK
Date: 19th Dec 2008

Before I start, got to say I haven't got one of these, but my friends have & they love it.
I've used it LOADS of times & I feel no problems, my friends have no problems with it, but I'd say be careful to users because of all the people who say buttons break etc.

Great Phone though, looks awesome.

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Reviewer: Laura Carey - Brighton, UK
Date: 18th Dec 2008

Got this phone in March this year & at first was really happy with it & impressed with the music quality etc.

But within a few weeks the back where it slides up became scratched by the runners meaning there was two lines without any paint on it! Over the last few months it has just got worse & worse.

- Nearly all of my buttons have cracked or spilt, sometimes stopping the phone from actually closing!
- Camera has stopped working & only shows a black screen.
- Runners have become stiff.

The only thing I liked about the phone was some of the features e.g. Step counter, & walk around the world, & some of the games were OK but wasn't a necessity for me!

Going to get the Samsung Soul on contract for Xmas now wooo!

Wouldn't recommend this phone. Sorry guys!

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Reviewer: Sam - UK
Date: 17th Dec 2008

Worst phone going. I have had mine less than a year. The buttons have snapped, a couple of them don't work anymore. The glue is bad. I am pretty sure, any review you read, someone will be complaining about how bad the buttons are. DO NOT BUY!

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Reviewer: Alice - Edinburgh, UK
Date: 16th Dec 2008

I love this phone, bought it last November & still like it! However the buttons do crack, luckily none of the keys have actually fallen off! Once you get to the end of your messages in your inbox it freezes for a few seconds! The fitness function on it is very useful & different. However this phone works very well & is easy to use & the pink one looks awesome!

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Reviewer: Brittany C - Jacksonville, US
Date: 13th Dec 2008

When I first got this phone, I loved it. & now, I've had it for about 10 months & about 2 months ago, the phone literally fell apart. The buttons stopped working. First the left light went out, then the right arrow button, then the music button, then the at&t button, top button, & now the down arrow & center button. Basically, my phone is broken beyond repair & I am really upset because I can't get another one. A lot of people I know have this phone, have buttons broken or missing also. So, it's not really the person, it's the phone manufacturer. It was a great phone, until these problems occurred. I wouldn't recommend this phone to anyone! I want to take it back & see if they'll fix & replace it, but I don't know if they will because its almost a year old. I hope so!

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Reviewer: Eddie H - UK
Date: 13th Dec 2008

I have had this phone for ages, &. It's great! It is not an expensive phone but it is still very good. & to say the camera is only 2MP its good quality. GET THIS PHONE! :).

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Reviewer: Kaytee - Leeds, UK
Date: 9th Dec 2008

Well. I have had this phone a few months now I read some bad reviews but thought I'd give it a go (silly), at first I thought it was great. But now a few months down the line.

Buttons & keypad.
- ALL of the keypad buttons have snapped. 3 have fallen off completely, the Walkman button, back, cancel, up, right & space buttons do not work!

Bluetooth.
- The Bluetooth has decided to retire so no longer connects.

Camera & video.
- Doesn't WORK. It says another application is open. Which it isn't!

It's been repaired so many times, not going to bother any more.

Don't BUY THIS PIECE OF JUNK.

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Reviewer: Gemma - UK
Date: 7th Dec 2008

I've had this phone since last Christmas, my hash button does not work but I found out how to do space when I text (press the right arrow twice).

The right button has fallen off but still works, I don't mind.

I am getting a new phone though, but wouldn't mind having it for another year.

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Reviewer: Jason - UK
Date: 6th Dec 2008

PLEASE IGNORE ALL NEGATIVE REVIEWS! This phone is amazing, & I found nothing wrong with it AT ALL. If you want a cheap functional phone, buy this, you won't regret it.

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Reviewer: Sian - Cambridge, UK
Date: 6th Dec 2008

To all the reviewers saying don't listen to the negative feedback. It's a good phone etc. You are just lucky your phone hasn't broken yet.

This model is, to be generous, AWFUL.

I've had this phone since July of this year, & within 2 weeks every single button on the keypad had a crack down the middle, much like most other owners of this phone. All my other phones survived many drops, high & not so high, & never broke. The first time I dropped this (not a high distance, not concrete) the back fell off the battery fell out & the front of the screen fell off. One of the bits holding the front of the phone to the screen snapped off so it wouldn't go back on properly & I couldn't press my buttons. I also discovered that the buttons are just a little rubber pad that you can actually take off when you remove the front plastic part of the screen, meaning every time I would drop or forcefully put down the phone & the screen came off, I would have to readjust my buttons before placing the screen once again.

I got my phone sent back & repaired, & within 2 days the same thing happened again. This time a more forceful drop (I know, I am clumsy. But my other 5 phones survived me until my contracts ran out.) & the screen snapped off. The bits connecting the front to the screen once again snapped off, but both this time so I have to balance it on & secure it with sellotape. The back part covering the battery snapped, so again holding it with sellotape.

Before even one drop of the phone I discovered the camera & particularly the video quality are POOR. Really poor.

The speakers are very good for music & volume. But ridiculously poor when trying to hear someone talk. It is muffled. & there is a gap in sound every single time you answer the phone so if someone rings you, you have to wait 5 seconds before saying hello. Or they won't here you.

The keypad has broken again, which is nothing to do with being dropped. It just clearly isn't designed to be used for texting or dialling more than once a year. It freezes, every time you remove the sim card & replace it, it messes up the time & order of your inbox & call records.

All in all. Good music quality. Good amount of memory (if you get a memory card included with it.)

Otherwise. Worst design of a phone I have ever come across. Unpractical, EASILY broken & generally rubbish.

If you plan on keeping your phone locked away & getting out once a week to make a quick phone call in a room of bubble wrap where it can't possibly get dropped or even knocked on a relatively hard surface, & you have very good hearing when it comes to peoples voices, then by all means. Buy the phone.

Otherwise, seriously don't bother.

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Reviewer: Lindsay - UK
Date: 6th Dec 2008

This phone is awful. Usually whenever I buy a phone it lasts me for years (I am pretty careful with them).

This phone however, I've had for less than a year, & it's caused me major problems. The buttons cracked, & I had the keypad repaired, only for the keys to break again. The top left button on the upper part of the phone then became faulty, & recently the full left side is broken. The camera is okay, but would've have been a lot better with a flash.

The design is pretty poor, as at the back, you have to remove the difficult back to change sim cards, & that's a nightmare. I had to use a knife to get my sim card in.

Overall, a pretty poor phone. Doesn't last, doesn't even function properly for one year, don't waste your money!

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Reviewer: George G - Essex , UK
Date: 4th Dec 2008

Well I got this phone in May & it's been brilliant don't listen to all the other comments its fabulous my keys have never broken I have dropped it about 10 times but like one chip on it, so you should buy it. It's such an excellent phone if you buy it you will love it I promise its fabulous :).

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Reviewer: Emma - London, UK
Date: 4th Dec 2008

I have had this phone for ages & initially I thought it was awesome however it started to go downhill the camera seemed to go a bit cloudy & fuzzy & it wasn't because of the settings. The music player is good & I like the quality of the sound but now after about 11 months it is really bad & when first turning the phone on it takes ages for the music to be recognised. The phone often rejects the memory card which means you have to push it back in! 6 buttons on the front of the phone have broken including the up button, the shortcut button, the right button, the select button, the return button, & the Walkman button which means I can't use it anymore & I also do not have an on & off button I am honestly not making this up. A lot of my friends have this phone & there buttons have broken & the number buttons have cracked! I must say though the phone will not break I have dropped a lot & it is still going! There is quite a bit of memory on the free memory card but not enough.

If you think about buying this phone please read reviews & try not to drop it =D.

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Reviewer: Mandie - UK
Date: 4th Dec 2008

I HATE this phone!

I got this phone last Christmas & within three days I had to swap it for another as buttons had fallen off. The memory card wouldn't eject. It kept freezing. Making unusual noises & was just awful. Then I got another one. This one is even worse! When someone rings me. I can hear them. But they can't hear me. When I am listening to music. It randomly vibrates & jumps about 20 songs & I am not even touching it. All the buttons have cracked & some have actually fallen off. The volume button is broken. The camera is extremely poor.& the Internet on it never works.

I think the only good thing about this phone is it has a lot of memory. & the volume is fairly loud. Apart from that, I would advise no one to get it as I have hated it & can't wait to get a new one. Anyone have any suggestions on which phone to get?

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Reviewer: Peter - UK
Date: 2nd Dec 2008

I got this phone for my teenage daughter, & initially she was happy with it, after having a Nokia.

However, she soon got fed up with the memory card popping out nearly every time that she used it. The return key kept sticking & in the end gave up altogether.

It also keeps freezing when listening to music. This particular fault is common to Sony Ericsson's. We have four Sony Ericsson phones in our household & they all freeze when playing music. One of them can only be reset by removing the battery for 10 seconds then putting back in.

I had thought about getting the W910, but have decided never to get another Sony, & will be getting the LG Renoir next. We've had a couple of LG phones & have never had a single problem with them.

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Reviewer: Jade Hunter - UK
Date: 29th Nov 2008

THIS IS the WORST PHONE I HAVE EVER HAD!

There are so many faults it is untrue. I first got the pink one in June. After about a month ALL of the keys had cracked, then the screen decided to turn a funny colour, it was that bad I couldn't even read my texts! So I bought the white one. I was very happy for about a month, then the memory card slot kept opening by itself, without being dropped. So I got ANOTHER white one. With this one the two side buttons & the middle keys came out so I sent it to be repaired again. Then yesterday it decided to stop sending text messages. I checked in the 02 shop & the problem is with the phone not the SIM card!

I would not recommend this phone to anyone! It causes so many problems & is not worth the hassle. The only good thing about it is the music player which is actually the only thing on the phone that works & is amazing!

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Reviewer: Dave - UK
Date: 26th Nov 2008

Whilst it is a usable phone there are so many faults it's not even funny.

Firstly the power button & front keys stopped working, had to get them repaired but the power button only works seldom, the volume buttons have now packed it in.

Every so often whilst using it the phone has a hilarious habit of rejecting the memory card all of a sudden & you have to eject & put it back in.

The Walkman button & shortcut button are activated if you apply any pressure on the edge of the circle of buttons on the front which gets right in the way if you're trying to use the phone.

The MP3 player mostly never listed the albums in the right order despite having up 2 date ID tags, it just seemed hit & miss sometimes (track list worked fine on my old w300i so this is specific to the phone).

& most annoyingly not only is the quality of the camera rubbish but there are loads of coloured lines running horizontally across which then get captured along with the image ruining it.

I wouldn't recommend this phone (though it is easy to use).

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Reviewer: Sam Carey - Plymouth, UK
Date: 26th Nov 2008

I like this phone, it has good sound. On the downside, one button has fallen out & the other are starting to crack.

I am hoping to buy a w980i next time. The feedback sounds good.

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Reviewer: Abby - Manchester, UK
Date: 24th Nov 2008

Please ignore all the negative reviews above. I got this phone last Christmas & I LOVE it.

The music player is really good & so is the camera. It's only broken once & that was partly my fault because I left it in my jeans when they went in the wash & even then I fixed it & there is only a small crack in the screen. I got the white one & it's been really reliable.

The downside is that the battery runs out really quickly so you have to constantly charge it. I have found it easy to use & very useful. I am extremely happy with it & so are my mates who have the same phone!

VERY PLEASED!

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Reviewer: Marianne - UK
Date: 24th Nov 2008

It's the Best Phone I have ever had! It's got an amazing memory & speakers. Music Lovers will LOVE it! People who say its rubbish probably don't use it as a music phone.

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Reviewer: Hannah - UK
Date: 24th Nov 2008

What a rubbish phone I would never buy this ever again! & it has made me doubt if I should buy a Sony phone ever again!

I bought this phone last year just before Xmas, & after 3 weeks the buttons cracked & fell off so sent it back for repair within days the buttons cracked again & my space & hash button stopped working, the cracked buttons I could live with, but this is supposed to be a Walkman phone & 2 months after the buttons cracked the speaker packed up so could no longer listen to music & it no longer rings just vibrates (when it feels like it). I carried on using the phone for a little while but then the screen kept going blank whilst in the middle of text it would just go blank & light up.

I would never buy this model of phone ever again, this is the first Sony I have had as I normal stick to Nokia & although it was very easy to use & get the hang of so many other problems occurred with it, so I now doubt Sony phones in general especially slide ones like this.

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Reviewer: Kim - UK
Date: 22nd Nov 2008

I got this phone a while ago after falling in love with it. I took it everywhere with me, often to take it out of my bag & find that the battery was dead, although I had done nothing with it. The sound is brilliant, exceptional through the headphones. The camera is absolutely amazing for 2 mgp, the quality is better than my 5mgp digital camera, but I was shocked to find no light on it. Granted I have had it a long time, I have dropped it several times & only a few chips. But recently I was staying at a friend's house overnight when I took it out of my rucksack & realised that the back case at the top which is NOT supposed to come off had separated itself from the actual phone down one side. The on & off button had snapped & half of it had disappeared. The lights on that side stopped working completely & ever since the keys have been cracking. It doesn't turn on sometimes & never gets any signal anymore. I am heartbroken because I love this phone & spent a lot of money on it. Now I am having to look for a new one. DON'T GET IT. YOU WILL ONLY HAVE PROBLEMS WITH IT.

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Reviewer: Anon - UK
Date: 19th Nov 2008

I got this phone for Christmas last year & I absolutely loved it! It is very reliable & I have dropped it numerous times & only a few chips are here & there. I got the pink phone!

But now I can't wait to change it as the buttons cracked in the middle, the back button, the button above the back button & the top button are not working now! BUT LIKE THAT IS AFTER A YEARS USAGE. SO BUY THIS PHONE & STAY WITH Sony Ericsson AS THEY ARE the BEST PHONES AROUND.

I DEFINATELY WOULD recommend THIS PHONE & I recommend IT TO MY FRIENDS WHO HAVE ALL GOT IT NOW. BUY IT & LOVE IT JUST LIKE I DID.

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Reviewer: Matt - Swansea, UK
Date: 19th Nov 2008

You may be wondering whether to buy this phone or not, you may have read all of the negative comments below & wondered perhaps if I have one it won't break or have any problems.

I decided against all the negative reviews to go ahead & have one last Christmas & WHAT A MISTAKE! Well it's been 11 months on now & it has been an absolute nightmare to be honest.

Firstly 5 keys cracked within 2 months of it being used, so it was sent back to Sony Ericsson to be repaired. Once I had the phone back, within a matter of weeks the phones buttons started cracking again!

I decided I could live with the keypad problem, but the worst was still to come. The call lights each side of the slider began to stop working full stop & to top it all off, the back key, the up key & the navigation short cut keys have all stopped working killing my user ability of this phone. Today the phones speaker has recently decided to pack up as well, I now need an hearing aid to hear the person on the other end of the phone.

This is definitely the worst phone I have ever owned, the keypad is simply not up to the job & the build quality is pretty cheap overall. Please avoid this phone as you're most likely to get many problems with it.

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Reviewer: Mark Russell - Wirral, UK
Date: 18th Nov 2008

Too many problems to list but I did get about 5 months out of it before it started to fail! Hence the 10% for usability. It is definitely not one I would recommend!

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Reviewer: Aoife - Ireland
Date: 13th Nov 2008

This phone is completely rubbish! It started switching itself off on the day I bought it & sometimes won't even turn back on until a day after! Don't GET IT! It looks fabulous but you will be so angry after you get it!

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Reviewer: Rosie - Derbyshire, UK
Date: 13th Nov 2008

I absolutely love this phone & I am a heavy texter & I play loads of games when I am bored. I have had this phone for about 3 months & no keys have cracked & I am always phoning people. Me & two of my friends have this phone & we are very happy with it. The pink one rules. Highly recommended.

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Reviewer: Liam Quinn - Craigavan, UK
Date: 11th Nov 2008

I thought it was so cool. My friends admired it. I got it in blue which was really cool only one problem it breaks within one week. I am telling you now DON'T GET IT. I didn't even get a refund. The buttons break, when you drop it its parts smash (I had to buy new ones for£10.00) the same happened to my sister. Seriously I am getting the new W350i on Friday. I would encourage you to NOT buy it.

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Reviewer: Alex - London, UK
Date: 11th Nov 2008

This phone is rubbish, the battery has a low life. The phone is very fragile & breaks easily. All the keys have cracked & some don't work & a couple have come off. Don't get this phone its rubbish.

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Reviewer: Jpc - Cheshire , UK
Date: 10th Nov 2008

Had this since October 2007, I sent it off because all the buttons had cracked & I couldn't hear out of the speaker, so could only text, I got it back & the buttons cracked again & this time my screen just went blank, I want to send it off again now because I can't hear out of the speaker again & the buttons have cracked. There are trying to charge me to send it off. Its a good phone, but not very practical.

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Reviewer: Georgie - UK
Date: 6th Nov 2008

I had my Sony Ericsson w580i for Christmas it was an amazing phone until a few months after I saw that my buttons had cracked through the middle so I took my phone to a carphone warehouse by me & they took my phone the same day & sent it away for 2 weeks they replaced the keypad. & then a week after that my slide stopped working so I took it back to them & they had it again & they said they had sorted it but they hadn't because a day after the slide broke again so now I am left with 9 keys cracked & my slide not working properly the best thing about the phone is that it is a AMAZING FOR MUSIC.

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Reviewer: Alicee - UK
Date: 5th Nov 2008

To be honest this is the WORST! PHONE I'VE HAD.

I was really excited about getting this phone, & in the beginning I loved it. But then all the problems started. All of the buttons on the keypad have split in half, BUT they do work & the back button completely broke, & then all of the other buttons were just falling apart. I had this phone for my birthday & now I wish I would have picked a different phone.

I would say the only good thing about it has got to be the Walkman. It's truly amazing.

Most Sony Ericsson phones are worth the money, yet this one isn't. It's just a down fall. It's NOT worth the money.

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Reviewer: Celia - UK
Date: 4th Nov 2008

I want this phone for christmas but I don't know if its good value for money, is it?

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Reviewer: Eden - UK
Date: 2nd Nov 2008

To be honest, All the Phones I Have Had Have lasted Me Quite a While, I Haven't Even Had This Phone For A Month & I Have Had So Many Things Already Go Wrong.

- the 5 Button Stopped Working, Meaning I Couldn't Use the Letters J, K Or L In Any Of My Texts Or Call Any One's Number I Didn't Have Saved With A Five In & Making It Impossible To Top Up If My 16 Digit Code Had A Five In.

- the Clear Button Stopped Working, Meaning If I Was Texting & Made A Simple Mistake I Would Have To Start the Whole Text Over Again.

- My Play Button Stopped Working, Not Too Much Hassle But Still A Pain.

- My star Button Stopped Working.

- the Background Light Flashes Decides Whether It Wants To Light Up Or Not Makin It Impossible To Be Able To Do Anything.

- Its Stopped Sliding Up & Down Altogether, & If You Try To Push It Gently Down It Refuses To Move & Makes A Terrible Crunching Noise.

So If This Is What you ask for in a Phone I recommend it to you with a Trip to the Doctors.

I honestly don't Think It Is Even worth One Star but I can't Chose Zero.

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Reviewer: Lewis - Huddersfield, UK
Date: 2nd Nov 2008

I liked the phone I am only young so I liked the fancy flashing lights I was always losing it & left outside once & guess what it rained all night in the morning I found it soaking on the wall but it still worked again I accidently put in the washing machine & guess what it still worked! For a day but I am not surprised either but none of the buttons had fallen off amazingly I had it 2 months & it was fine for me before it went through the wash LOL.

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Reviewer: Taher - Hyderabad, India
Date: 2nd Nov 2008

I have this phone for a year now & partially happy with it. 2 keys cracked.

Pro's.

- Good music quality & very good bass.

- Very slim.

- Good display.


Con's.
- Very build quality (mine slider has become very shady & 2 keys cracked).

- Always problem when connecting any jack have to try at least 2 times before it connects properly.

- A strict no for SMS buffs.

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Reviewer: Beth - UK
Date: 2nd Nov 2008

I bought my phone with insurance. Had my phone for 2 weeks then I noticed the number 5 button was cracked. I left it & then the number 7 cracked. I took it back to the shop & had to wait for 2 weeks to get my phone back. I got it back & the number 5 was still half broken. I couldn't afford another 2 weeks without a phone so I ignored it. Then the phone started turning its self off so I had to return it once again. I demanded a new phone altogether because it was getting ridiculous. It didn't come back until 5 weeks later! Still the same phone! So I had to order another phone. It was fine for about 2 month & then the case started to come lose & the screen was wobbling & then the screen had lines across it! I got rid of my phone. Good features but a very weak phone.

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Reviewer: Ryan Costello - Crawley, UK
Date: 2nd Nov 2008

This is the best phone I have ever had, I have had it for 7 years & nothing has broke & the buttons are absolutely fine!

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Reviewer: Rahul - India
Date: 28th Oct 2008

I got this mobile since May 2008, as of now there is no problem. I drop this phone once three months ago but still it's working very fine. Two months back I got stuck with heavy rain & my mobile too become very wet. I switched off the mobile at that time. I switched on my mobile next day it still works fine but my video file on the memory stick was missing. Remember no phone can withstand heavy rain. I tried to store new video files in to Memory stick & its work fine. Precisely, it's a good mobile & can buy it for its style & features.

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Reviewer: Sarah - UK
Date: 26th Oct 2008

I love this phone. Had it for 4 months.

I didn't know whether to buy one because of all the bad reviews about the keypad cracking. (I am a heavy texter! ) I bought a second hand one with one button already cracked. But apart from that one, the other ones are fine. Also. The buttons do not stop working when they crack, it just looks a bit weird.

I love this phone. But the battery life could be improved. I used it on a bus journey which in total takes 30 minutes. & it was dead!

I wouldn't swap this phone. Recommended.

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Reviewer: Matty - Bristol, UK
Date: 25th Oct 2008

I only had this phone 5 months & the left side navigation keys won't work. It is not repairable either. Tried new mother board. Never go it wet either. Absolute rip off & rubbish for a phone that was over £170 to buy. When it was working it was good, shame it didn't live long.

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Reviewer: Bigeasty - Near Glasgow, UK
Date: 25th Oct 2008

I was always a Samsung die hard but this phone tempted me away to Sony Ericsson. I got it a year ago & it has easily been the best phone I've ever had. However, my number 3 & 5 buttons have a hairline crack in the centre of them but this has only occurred after a year's worth of use.

I would recommend this phone to anyone.

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Reviewer: Joseph - Birmingham, UK
Date: 25th Oct 2008

I had this phone for 13 months now, its great no problems at all I would recommend this phone.

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Reviewer: Joseph - Birmingham, UK
Date: 25th Oct 2008

Whoever thinks the keys snap their wrong I have had this phone for about 14 months now & nothing has happened to it. All you need to do is look after your phone this is the best phone I have ever had, the battery is fine the keys are fine & the music on it is great so I recommend this phone!

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Reviewer: Anon - Havant, UK
Date: 24th Oct 2008

This Is the Best Phone I Have Ever Had & the Keys don't Break By Just A Few Text. I had Had My Phone For 5 Months & I Am On It 24 seven, nothing Has Broke Yet, Touch Wood!

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Reviewer: Rosie - UK
Date: 22nd Oct 2008

I've had this phone for about 4 months now. The buttons started cracking after the first week or so of me having it, & now the screen is completely screwed. It flashes green, & the screen hardly even works when I slide it up. This is the worst phone I've ever had, & considering I am on an 18 month contract with T mobile, I am going to have to put up with it. I use my phone quite a bit, & considering I do need it makes the fact I can't see anything completely useless! If you were thinking about buying this phone, don't. It's the most awful phone I've ever owned. It looks nice & works okay for the first month or so you have it, but it starts malfunctioning after a very short period of time.

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Reviewer: Jennifer - Enfield , UK
Date: 16th Oct 2008

This Phone Looks Really Good BUT IT IS RUBBISH! I've had the phone for less than 2 weeks & it's broken so now I have to get it repaired. I am TELLING you don't GET IT. Well its up to you really but my screens broken & I am sure mines not the only one to have broken but it is a good phone overall as long as you don't drop it.

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Reviewer: Natalie - UK
Date: 15th Oct 2008

I had this phone for a couple of months & the keys all cracked down the middle, it kept turning off & wasn't recognising my memory card then deleted all my files! Not impressed have sent it back to get fixed so hopefully it'll come back OK.

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Reviewer: Sophie - Bristol, UK
Date: 14th Oct 2008

I think it is a really great phone especially for teens who like their music. The design is great. I recommend you download the Sony Ericsson theme maker to make great themes for your phone & change the colours of the lights! There are some really handy features like track ID. I've dropped it a few times but it doesn't even have a scratch! Don't get it wet though. My friend took it out in the rain once & had to repair it in the shop, it took about 3 weeks!

By the way does anyone know how to zoom in on the camera? It says that it not available in the mode?

& no (below) I don't think the keys crack just by sending a few texts.

Thanks.

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Reviewer: Arvin - Philippines
Date: 14th Oct 2008

I bought this phone about a year ago. The features are good. I liked the crisp display & Walkman interface, but after about 2 weeks of normal use, the keypad cracked (but still usable). After about 3 months, the BACK button is not working & the UP button is not working. The build quality is terrible. Don't BUY THIS PHONE.

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Reviewer: Charlotte - Stoke On Trent, UK
Date: 13th Oct 2008

I have had the phone for a couple of months now & its possibly the worse I have ever brought! I got tied into an 18 month contract & I have now had to resort to a 5 year old phone because this is utter rubbish! I keep getting a inactive SIM, no signal, the MP3 works when it wants to even when trying to end a text the screen just appears, the ALL the keys have cracked, switches on & off when it like. It absolutely shocking & when I've tried to get it repaired it's always takes up to 3 to 4 weeks with no guarantees it'll actually work after. PLEASE don't BUY THIS PHONE & get stuck with a lump of rubbish that occasionally will let you make a call or text!

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Reviewer: Jake - Sheffield, UK
Date: 12th Oct 2008

I got this phone about a year ago & it's the best phone I have had by far up to now. The design is chic & excellent its features are amazing & the easy use of this phone is quite astonishing, although it broke, I suppose it was my fault!

I am currently waiting for a w595 to come as this will be my new phone but the w580i is the best phone up to now for me.

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Reviewer: Alice - UK
Date: 12th Oct 2008

Good Phone & Features are brilliant. Had This Phone since 13th August & I am texting a lot & on the phone a lot. It has had a lot of usage. The only problem I have had is the HASH key doesn't work & the w, x, why, z key has cracked but still works. I am sending it back next week & hopefully it will be fixed! Good Phone! I would recommend it. It's a good phone! It Looks Really Nice in pink. Very girly!

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Reviewer: Monish Patel - Canada
Date: 12th Oct 2008

This phone is so rubbish.

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Reviewer: Lucy - Mansfield, UK
Date: 11th Oct 2008

I have had this phone for about 10 months, & have had to have it fixed once already, & am now having to go into the shop today to get it repaired once again!

My buttons have cracked, my 1, 2, 6, 8 & hash key does not work, nor does my shake mode or my down button.

It has recently started Malfunctioning, & by this I mean that it constantly deletes numbers, pictures, music & video's off my phone & has started to randomly turn itself off & when I try & turn it back on using the on key, that doesn't work, as a result of this I have to ram the battery into the slot again so that it jolts on.

Its looks are good, but the screen scratches too easily & so does the body work.

The keys come out of their holding place too.

On the whole the phone is very bad, & I really do not recommend you buying it.

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Reviewer: John - UK
Date: 8th Oct 2008

I have had this phone for roughly 5 months now & none & I mean NONE of the buttons have fallen off. I really recommend this phone for the style & looks the screen is very clear & easy to read.

Out of 5 stars, 4 out of 5.

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Reviewer: Anon - UK
Date: 6th Oct 2008

Please please can somebody actually tell me if the buttons crack from this phone because I really want to buy it but now I am double minded, please help me people!

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Reviewer: Anon - Yugoslavia
Date: 6th Oct 2008

Great phone, breaks too much., oh just don't buy it!

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Reviewer: Mazuina - Malaysia
Date: 5th Oct 2008

I fell in love with this phone because it looked like the s500i but people were complaining because of the s500i's cracked keypads & plastic casing so opt for this one instead plus it is a Walkman phone. It's like a bonus!

The colours they offered for this model were pleasant & I got the blue & grey version. The features were great multiple alarms, 2MP camera, video recording, music ID tracker, the shake function to skip a song, the pedometer (not that I used it but hey, everything else was just great).

Purchased it October 2007, however after the first 2 months, the keypad cracked & I was unable to use the return & OK keys, which were really important keys. Sent it for repairs, got it back 2 weeks later & 2 days after the same problem arise. Sent it back for a thorough check up, & it came back with a whole different problem, when I try to snap a picture, it refuses to save it & returns to the display menu. So sent it away for another 2 weeks, then the speaker problem arise, I couldn't hear whoever that was calling me, very very muffled even if I turn on the loudspeaker at the highest volume level.

It's been a year & I just sent it yesterday for the speaker problem & the keypad to be change as it cracked again before the warranty finishes at the end of this month. Perhaps I just got a bad set but my personal experience was quite terrible. But I heard the speaker & keypad problems were common for this model.

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Reviewer: Lucy Thomas - UK
Date: 5th Oct 2008

I have had this phone since last Christmas & I thought it was really good at first, until the buttons started cracking. Also the button has come off & one has stopped working & the Walkman player button has stopped working so that whenever I move the phone or text the Walkman comes up & starts playing. My cousin has also had the same problems & has sent it back lots of times & its broken again its a nice looking phone but isn't that good.

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Reviewer: Aisling - Ireland
Date: 4th Oct 2008

Well I bought this phone in May & ALL my buttons fell off in July! No joke! So it's not exactly a good quality phone! But the features are savage I must say!

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Reviewer: Bryn - UK
Date: 1st Oct 2008

It's a good phone does what I need it to do but it's weird sometimes when I open it or whatever my background has gone so I automatically go to my pictures to find out their gone.

So I go to my music file & their gone to :s.

But when I leave it or whatever & go back to my music file the music I have on it come back & when I press back its loads for like 5 seconds & everything is back to normal & this happens a lot 3 times today in fact only bought it like 3 days ago.

Does anyone else have this problem? If so any advice?

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Reviewer: Paige Howard - Market Harborough, UK
Date: 1st Oct 2008

Well I got this phone for Christmas had it for a mouth a button came off I was not bothered that much so carried on using it 2 weeks later I was texting me mate & four buttons came off rang up Orange & said I was texting someone the buttons came off I sent it away got it repaired 2 weeks later got it back I turned it on & was taken a picture the phone went off I tried turning it back on it did not come on finally it did I put it on charge & the phone went off sent it away again got it back about 3 weeks later & I had it for two days & the screen went off & wouldn't come back on took I took it to the Orange shop they sent it off 2 weeks later got it back all fixed I tried to ring someone it just kept bleeping & then I thought I will take it to the man on market so I did & then he tried taking it all apart & he ended up snapping it in half my advice it not to get it.

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Reviewer: Jake Murphy - Barrow, UK
Date: 30th Sep 2008

I have had the phone for just over a month now I had to have the buttons changed on it about a week ago because the glue wore of, the battery power isn't that great, my brother has had the same phone for about 11 months & he has never had any problems. I was really looking forward to getting this phone but am a bit fed up with it already. It works OK though.

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Reviewer: Michael - Los Angeles, US
Date: 30th Sep 2008

Owner for just over the warranty period (how convenient, Sony Ericsson). Very nice features & all but NEVER meant to be actually used. Too bad, I really liked this little phone & I do not abuse my phones, but when left (soft) key & camera key stops working, I am really thinking of throwing this phone to finally meet its designer.

Don't buy it, it's cheaply made, looks good but does not get down to business. If you met someone like that in a bar, you would stay away ;-).

Sony Ericsson used to make rock solid phones, but these days there is less & less Ericsson & more & more Sony in them. Just too bad.

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Reviewer: Just Jeffers - UK
Date: 29th Sep 2008

It's a good phone for the month or two then things go downhill!

- Camera is average.
- Music is average.
- Memory is bad.

But it just falls apart! I might drop it a bit but not much the whole front came off & the buttons came loose the slide is almost jammed & onetime the actual screen fell off & now the pixels have broken & the screen is smashed well it is a good phone at the start.

& what's the fuss over the shake thing it's not that good!

I would buy it if it was under 50 quid but any more & it's not worth it unless you wrap it in cotton wool. Kids do not buy! It will break!

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Reviewer: Andy - UK
Date: 29th Sep 2008

The features & usability of this phone are very good. It is very easy to navigate & the camera is a good quality.

However I have only had this phone for 3 months & already every key on the keypad has broken & on some the corners have fallen off. This phone is good but is let down by an awful keypad.

I WOULD AVOID THIS PHONE! Hope this helps you all.

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Reviewer: Lauren - Stoke On Trent, UK
Date: 28th Sep 2008

To anyone who is reading this & about to purchase, please avoid this phone!

After reading these reviews I feel privileged to have nearly made it to the 3 months mark!

Lines have appeared on the screen & the buttons are sticking I now have to wait 2 weeks without a phone. If only I had read these before I bought this, I could have saved £100!

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Reviewer: Don - Belize
Date: 26th Sep 2008

I have had the phone for a while now & from what I see the keys & everything were faulty at FIRST, but Sony Ericsson have RESOLVED the problems meaning nothing will happen & it's a good phone after all, there's your problems to the keys cracking as well, they won't crack because its been fixed by Sony Ericsson.

& last but not least I am going to stick with Nokia next time.

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Reviewer: Marcus - Liverpool, UK
Date: 24th Sep 2008

I have had this phone from just after Christmas & not one thing is wrong with it, keys not cracking or anything but I suspect it's because I have insurance on my phone, so my tip is to get insurance & it won't break LOL. Could just be me being Mr Careful. Decent phone but I wouldn't buy it again as it looks good but cheap when you get your hands on it but okay if you want a cheap phone.

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Reviewer: Declan - Ireland
Date: 24th Sep 2008

Complete & utter rubbish this is the worst phone ever used I would rather have a Nokia 3210.

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Reviewer: Bill - Bergen, Norway
Date: 24th Sep 2008

A month without repair, mine didn't make it a day. 5 hours with it & the speaker was broken, I.e. It doesn't even ring.

Now I need to pay shipping costs to get it back to the US & back to Europe, plus go without a phone for 3 weeks. All for a phone that won't be replaced but REPAIRED after not even a day! Terrible customer interaction too. They could care less that their product didn't make it a day. Avoid this phone, & this company, at all costs. Total garbage.

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Reviewer: Sarah W - UK
Date: 24th Sep 2008

I was really impressed with his phone when I had it but after a few weeks the shaking novelty wore off, 2 buttons had cracked the casing had fell off at the bottom off the main buttons where the microphone is & the on & off button had broke & the connection had broke off inside the phone, the coloured lights wouldn't flash at all & there was a lot of things wrong with this phone I have had it since March & all this has happened & I took it back to the shop for the 5th time & they said it will cost from 20 to 100 pound to be fixed well if it costs more than 30 I am not having it back, it's a waste of money & I wouldn't recommend the phone if you want them to last, also the colour on the back soon wears off from the sliding motion & this makes the phone look tacky. So I wouldn't recommend it at all, don't be fooled by the stylish & cool design. It's a trap & many have fell for it.

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Reviewer: Akshay Gupta - Bilaspur, India
Date: 22nd Sep 2008

Outstanding phone with very beautiful looks.

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Reviewer: Anon - Scotland, UK
Date: 21st Sep 2008

Not much point in even buying it. Have had this phone for just less than a month & it has never worked properly, apparently my SIM is inactive, but only when the phone decides, the signal is in & out (usually out) & sometimes it turns off on its own accord. My Sony Ericsson W580i will not even turn on, it only vibrates with a blank screen now. Everyone I know who has this phone has complained about the screen, buttons, camera function or charger.

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Reviewer: Andy - Stoke On Trent, UK
Date: 21st Sep 2008

I got this phone on the 8th of September, but yesterday the I had a problem with the spaces on texts which is temperamental! Tomorrow I would have ONLY had this phone for 2 weeks!

I am not impressed to pay 100 odd quid for a phone that breaks! I have not mistreated it or anything nor has it been dropped! Also the shake thing does not work at all. Do not buy at all as I AM returning it getting my money back tomorrow!

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Reviewer: Sam - Bedfordshire, US
Date: 19th Sep 2008

It was really good when I first got it. But the buttons broke for me, the screen went, the speaker broke, the front fell off & won't go on properly this phone is a load of rubbish!

I hate it. They should redesign it make it stronger & the battery life better that is rubbish!

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Reviewer: James - Manchester, UK
Date: 19th Sep 2008

Hey guys, is this key cracking thing really true because I need to get this phone & I keep hearing all this bad comments you know. I don't know any other phone that is good & that I can get for the same price as this one.

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Reviewer: John - UK
Date: 17th Sep 2008

This phone is rubbish, yes everything you hear is true the phone lasted me about a month before it broke.

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Reviewer: Kate - Dublin, Ireland
Date: 15th Sep 2008

I have had this phone since April & I am very disappointed with it. I have already brought it back for repair 3 times. It keeps on freezing, turning its self off, sending messages to people & I didn't want to. I couldn't make or recieve calls. I am very disappointed. WARNING TO PEOPLE thinking OF BUYING THIS PHONE, don't.

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Reviewer: Funkyfox - UK
Date: 15th Sep 2008

This phone is rubbish at getting good reception. Although the looks are great, but its frustrating when your call gets disturbed even with slight obstructions. I am really going back to my old phone as this has let me down when I needed it the most!

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Reviewer: Rebecca - UK
Date: 14th Sep 2008

I have had this phone for almost a month now & I love it! The battery can last about 4 days or so but if you turn off the flashing lights, don't have a screen saver & put the backlight on 50% it can last a lot longer! My buttons are still pretty strong. The Walkman shake feature is really cool & I love the lights but does anyone know if you can turn them off so it will save the battery? I text over 5 texts a day & my keys are still fine! If you want a simple phone stay away from this one but if you are a music lover & like cool features, go for it!

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Reviewer: Helen Bott - UK
Date: 14th Sep 2008

Has anyone else had the problem that the phone slide mechanism stops working & you have to force it open?

Also my phone will not even turn on now even though it has been charging for a day it just stays blank!

It's a good phone IF you make it work for longer than a month!

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Reviewer: Noel - UK
Date: 14th Sep 2008

Don't buy this phone! It just stopped working for me, when I tried to plug it in to my laptop, & it just switched off, never to be on again. Every time I tried to turn it on, it would just flash red at the sides. (Reading from various websites, this is known as the red flash of death) So, I sent it away to Sony Ericsson to be repaired, & I got a letter from them the other day telling me it is beyond economical repair due to liquid damage & if I want the handset back unrepaired, I need to pay £11.75.

The phone is not durable, or even usable. The shake novelty wears off after a while & you begin to grow bored of all its malfunctions. I have just ordered the W350i, & I would recommend that as it is cheaper, & better quality.

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Reviewer: Sam - Maidenhead, UK
Date: 13th Sep 2008

This phone was good when I first got it but now after about 1 month of having it, it is terrible! Everything is breaking! One of the worst phones I have ever had!

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Reviewer: Malc - Coventry, UK
Date: 12th Sep 2008

Hi, Well I reviewed it months ago on here when I told you it did not last 24 hours without software problems & we got rid of it. I am not able to believe those that state that they have solved the key cracking problem. Guys, look back on MONTHS of negative reviews on that problem alone & it's still appearing here. Only the very lucky few have this phone without a problem. It promises everything & how some of you point out it's problems & yet STILL give it 95% on a review I don't know.

If it does NOT do what it should how can you give it a 95% score. Just because it looks good? Do not be fooled. Do not go near it! You have been warned. Sorry but it is an absolute mess & they will sell you it if you are silly enough to ignore these reviews

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Reviewer: Nazme - Nagpur, India
Date: 10th Sep 2008

I want to know do the keys really cracks, you all are not joking I guess.Because I am thinking of buying this phone. Please help me.

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Reviewer: Natalie - Redcar, UK
Date: 9th Sep 2008

I have had this phone 4 months (well about 2 weeks as it's been repaired so many times) within a month it decided to delete half of its own menu. After being repaired 2 weeks later the keys cracked again sent away a month later the screen turned itself off & wouldn't turn back on again repaired. The day after receiving it back I heard a deafening buzzing when you answered the phone apparently due to a faulty connection. Got it back today after 3 weeks of being repaired. Not expecting to have it 4 long. Good looking & OK features but you will never be able to use it because it will always be in repair. Would I advise anyone to buy one? So long as they don't actually want a phone the can use or even have.

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Reviewer: Maz - UK
Date: 9th Sep 2008

What a heap of rubbish. I got this phone after getting 4 faulty Samsung U600 off Orange they finally decided to give me a different one but only had two choices this or another Samsung. I have had it about 5 or 6 weeks the keys have cracked the battery goes flat even after being charged overnight. The cameras rubbish the memory card door comes open constantly. It is doing my head in I am getting a replacement tomorrow but they won't give me a different phone. £35 a month for rubbish & I told them.

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Reviewer: Kerrie - UK
Date: 7th Sep 2008

So far I've had this phone for one day & I can't use it because it says inactive sim. I pushed it in till it clicked like one reviewer advised & it doesn't help. Things aren't looking great & I miss my faithful Sony Ericsson k310i, it may have no luxuries but at least you could make & recieve calls!

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Reviewer: Mark - UK
Date: 5th Sep 2008

The W580i isn't too bad shame it's not 3G though. I have had the phone for 7 months without any problems (don't press too hard on the keys as they will crack & the screen wouldn't take too much effort to crack) I convert movies to 3GP & they play just fine.

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Reviewer: Lindon - UK
Date: 4th Sep 2008

The phone is decent for the price & I have had for 6 months & the buttons came off they literally just fell off & were stuck together. Could have had a better zoom & a flash would be nice & I hate the noise it makes when I take a picture maybe I think the shake control is good but anyway who is getting this phone I recommend you look at w760i its much better.

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Reviewer: George - Worksop, UK
Date: 4th Sep 2008

It is a superb phone & its MP3 player is fabulous.

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Reviewer: D Howard - UK
Date: 2nd Sep 2008

I got this phone & immediately loved it! The games were good, memory was good & the fitness features were good! But the keys snap in half & it freezes too.

I loved this phone but when it started playing up I didn't want it, unfortunately so. I wouldn't recommend buying it to be honest.

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Reviewer: Jade - London, UK
Date: 1st Sep 2008

This is the WORST phone I have ever had! I got this phone last November, & by December the keys had cracked. After 11 months of having it, the phone only gets worse, the volume button won't turn up, making phone calls practically impossible, keys are cracked, the hash key doesn't work, so writing text messages is difficult without a space key. Also, the button on the right hand side with c on keeps popping out, & the rubber underneath doesn't go back underneath the phone case.

The camera isn't fantastic, the only good thing about this phone is that it has the shake to shuffle feature, but once the novelty's gone it's as rubbish as everything else about the phone.

Worst phone I've ever had, Sony Ericsson have let themselves down, I am going elsewhere!

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Reviewer: Beth - UK
Date: 31st Aug 2008

DON'T BUY THIS PHONE! Yes, it is beautiful. Yes, the camera & screen have a high resolution. Yes, the fact that you shake the phone to change the track is pretty cool.

HOWEVER, it is flimsy & cheaply made, & everyone I know who has this phone has had problems with keys breaking, memory card falling out, keys deciding not to work one day. Mine started to go wrong after just 4 months. A year on, it is nearly unusable & if you buy the phone on pay as you go, the companies don't want to give you a replacement phone. Contract is not so bad.

My advice is chose a more sturdy phone!

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Reviewer: Lizzie - Jamieson, UK
Date: 30th Aug 2008

Look & I love this phone! I have in white. I didn't read any reviews or anything before I got this phone. I have had it for about 2 months now & have only one problem but that was when I got it & the battery kept on dying but I figured out that it needs much of charging. I have absolutely no idea why people are saying all these negative comments about it. I love this phone & recommend people to get it!

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Reviewer: Sarah - UK
Date: 29th Aug 2008

I have had this phone for 6 months now & everything has been really good apart from a few of the keys cracking but once they are replaced amazing. The phones out now have the new keys anyway so not to worry. Only other problem is bit at top doesn't always stay shut but it doesn't bother me & is usually good.

People who have written reviews so far have been far to negative as this phone is really good. It is easy to use, with a good camera, great Walkman, great battery life & loads of good applications. I was a bit disappointed when I realised the phone didn't have flash but the phone has a night effect which lightens it up anyway.

Everything is quick, fast & effective. The themes on it are pretty cool too :).

Buy this phone, as it is good, fashionable & a very good price :).

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Reviewer: Selena - UK
Date: 28th Aug 2008

I have had this phone for about 2 to 3 months. On my keypad my number 4 has cracked & I don't even text that much. I was really excited about this phone 2 to 3 months ago & now I am really excited to get rid of it. Unfortunately I am on a contract & now have to wait until April 2010 until I get upgraded a different phone.

My friend got the Sony Ericsson W850i around the same time I got my new W580i & she hasn't had any problems with her phone but the only thing with hers is that it is like a brick & not as slim as the W580i. So I would recommend the W850i to people that like texting & do it quite often & don't mind carrying round a brick. Also, the W850i has some new stuff on it that the W580i doesn't have on it like, Voice Call which is really good. Also, when she plays her music on hers the Orange light on the front flashes to the beat of the music which I think is really good where as the W580i is meant to be the proper Walkman phone & it doesn't even have things like that standard.

I have to say this is the worst phone I have had so far. For my first phone I had a Nokia Orange thing that had a horrible appearance but was a standard good phone for my first. Then I got a NEC E122 which was good then I had a Motorola RZR V3i & then I got the Sony Ericsson W580i & I have to say that I think I would have preferred to have the Motorola RZR V3i.

I hope this helps you. Selena x.

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Reviewer: Brian Macdonald - Capetown, South Africa
Date: 28th Aug 2008

Amazing, the phone is nothing but pure genius a phone that can calculate your every step whilst in your pockets is incredible. I have had the chance to swap my phone for the latest models on the market but I chose to keep my W580i. Camera does not have zoom but that is the ONLY downfall.

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Reviewer: Lorraine Findlay - Ayrshire, UK
Date: 27th Aug 2008

Along with the S500i this is one of the worst phones I have had. This was a replacement for the S500i that had the keypad replaced 3 times. I have had the keypad on the W580i replaced twice & my network provider will not give me another phone, saying it has to be repaired 3 times & on the fourth breakage of keys the phone will be replaced then. I have been told that it is a bad batch (well every keypad I've had have been in this bad batch). Avoid if you are a texter as it would only take a matter of weeks for the keys to go.

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Reviewer: Michele - Worthing, UK
Date: 27th Aug 2008

Great phone but screen keeps freezing up (very annoying) you have keep turning the whole thing off & restart it. Keys haven't cracked yet but only had it for 3 weeks!

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Reviewer: Bob - UK
Date: 23rd Aug 2008

The design of the phone is amazing, so thin yet so powerful yet so small yet cheap yet (I COULD GO ON FOR EVER! ).

unfortunately useless, trust me!

I wouldn't say it's the easiest to use, but I can say everybody can use it, it's simple yet very complicated!

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Reviewer: G S - UK
Date: 23rd Aug 2008

I have had this phone for 4 months & the software has started to play up. I get negative images across the screen & it also goes snowy. When I receive a message & I slide it open, the phone decides whether or not to show me what has been sent. A total waste of £99! I should have waited for the iPhone!

By the look of the other reviews, I think I will not waste time & money on repairs, but I will just demand a refund.

Warning to other users, keep your receipt, I thought this was a great phone until it played up!

Warning to prospective buyers, don't waste any more time buy a decent phone!

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Reviewer: Dex Bohs - Ireland
Date: 22nd Aug 2008

I had this phone a week & noticed all the cracks on the screen & the phone would switch on & off when it wanted & would say inactive SIM a lot.

THEN, they gave me a new phone & the same issues were there! Here's the problem.

90% of the screen cracks do not exist, it's only when people choose the Strobe Theme from the menu, this makes it look like the screen has pressure cracks. Choose a different theme & the cracks disappear.

The reason the phone switches off a lot or says inactive SIM is because the SIM needs to be pushed in with another SIM card or similar type object till it clicks in. Too many people just push it in & then insert the battery assuming that this will push the SIM in far enough, not the case.

While this will indeed be enough for a day or so, it will eventually just say inactive SIM or shut down.

Love the phone, it even plays low res MP4s which you can watch in landscape mode.

There are some nice cases about that will protect the phone. I feel you need one of the good expensive tight leather ones as the phone needs to be protected as it would break very easy from the feel of it.

One handed use is very easy as is one thumb texting.

I'd say buy one as the price is good right now for these phones.

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Reviewer: Eddie - UK
Date: 21st Aug 2008

A very Good Phone I got it & I was amazed with the design & I found the Walkman feature very clever. The only thing bad about the phone is that it only has a 2MP camera but I barley use it anyway. What I do is put all my main devices (Bluetooth camera etc.) on the shortcut so I only have to press a random button to go on my favourite things. My keys haven't cracked at all but I wouldn't recommend it to anyone that texts loads because then they probably would crack, but if you don't text that much it is very good, stylish phone & personally I think the phone deserves an overall score 9.5 out of 10! Hope you find this useful.

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Reviewer: Nikki - Edmonton, Canada
Date: 20th Aug 2008

When this phone first came out & I was looking to switch from Telus to Rogers, I saw this phone at some random place in the mall, they had a demo. I played around with it for a while & instantly fell in love, I haven't been able to find a phone that I've ever loved as much as this one.

But then 2 months later, came all of the problems, I am not a big text message person, I don't text a lot & when my keys started to crack, I got very annoyed. So I sent it back & was without a phone for 6 weeks, it was awful.

Then they sent it back to me & after a few months of using it, the keys had cracked so bad that I had to put tape over them to keep the keys on the pad, I wasn't very happy so I called Rogers & demanded them to send me a phone which they did.

Now, I have my current phone & it's got major problems. The OK key doesn't work, therefore it's inconvenient. My keys have cracked majorly & it freezes. Oh & the battery shuts down half the time, I am at work & my phone dies & I just charged it the whole night.

Yes, there are great features on this phone, I adore it. I've never been able to find a phone that I will love as much as this one, but the problems keep coming back & it's a pain to deal with it every time. Why can't they make this phone way more durable? They're customers would be a lot happier.

I called Sony Ericsson today to talk to some guy about them sending me a new phone & he said that this phone was supposed to be tested more before it was sent out to carriers because 80% of people who have this phone, call within the first 6 months complaining of problems.

I am not sure if I'd recommend the phone just because of all the heartache. But the phone is so wonderful, I am so in love, I just wish it was a better working phone!

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Reviewer: Steve Rees - Bridgend, UK
Date: 18th Aug 2008

Do not buy this phone! It's the worst I have ever had!

It's so poorly made & feels very flimsy & cheap, the music features are about the only good points I found! I had mine for about a week & I noticed the buttons cracking, I took it back & they replaced it with a new one, this happened a further 5 times & I'd had enough, they wouldn't give me a different phone so I ended up paying £140 for a pay as you go phone even though I had 9 months left on my contract, I know a few people who have had exactly the same problem! Stay away! You will be disappointed! By the way, the camera is very poor, there is no flash or light & the zoom is rubbish!

Don't say you haven't been warned!

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Reviewer: Karman - Liverpool, UK
Date: 18th Aug 2008

Hi, my names karman I like this phone because the features are good, the price is a little bit dearer but its worth it. I like it because it's in pink & the design is perfect for me, the weight is good, usability is good & the battery life is good, nothing is bad & a fitness pedometre.

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Reviewer: Sam - UK
Date: 18th Aug 2008

Bought last September (2007) fantastic phone which got much attention, after 2 to 3 months buttons cracked & camera stopped working, after being fixed has kept going until now with no sign of cracking on the buttons & still working as well as the day I bought it fantastic phone with great features & the best 2MP camera I have ever come across! Ignore comments on cracking buttons after being fixed, this issue has obviously been resolved as mine has lasted months with very heavy texting usage, fantastic phone!

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Reviewer: Elly - Frankfort, US
Date: 17th Aug 2008

I've had this phone for about a year almost. But the problems started happening about 3 months ago. All the buttons are breaking & the two side buttons can come off! This phone is OK. But I wouldn't recommend buying it.

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Reviewer: Vicky - Wiltshire, UK
Date: 17th Aug 2008

Had this phone since Xmas, I've taken it back twice since then because the buttons had stopped working, the space button went first.

It's a cool phone, it's only the buttons that I have had trouble with & it doesn't take much for them to get fixed.

I am happy with it.

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Reviewer: Raajadhepan - Chenai, India
Date: 17th Aug 2008

Buttons breaks even when used very softly.

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Reviewer: Colum - Ireland
Date: 15th Aug 2008

Had this for about 4 months before I got it stolen. Taught it was a great phone the buttons are screen never cracked & the sound quality was supurb. You could even change the colour of the flashing lights. Great phone might buy it again.

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Reviewer: Kirsty - UK
Date: 15th Aug 2008

This phone is rubbish! But I still love it : (.

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Reviewer: Faith Whitehouse - Birmingham, UK
Date: 14th Aug 2008

I got this phone at the beginning of June for my birthday, at the beginning it was really brilliant, the battery life was good, texts would come in & the camera was amazing. However the day of my party I dropped it by accident & the back of my phone broke off, so we sent it off & it took two weeks to come back! When I got it back it was all fixed & I love it now.

I highly recommend this phone although you should get free music seeing as it's a Walkman phone.

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Reviewer: Kirsty - UK
Date: 14th Aug 2008

I got this phone for Xmas, I loved it, the buttons started breaking, but I was not bothered. I had been having trouble with the memory card & then last week it said there was no memory card inserted.

I took it to the Orange shop & they said the memory card might have had a virus on it, so all my summer photos are lost. I think I'll be buying a new phone soon!

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Reviewer: Gaurav - UK
Date: 14th Aug 2008

Wow! I got this phone today & it's amazing! OK, maybe the keypad may be a little weak in design. But it is NOTHING compared to the phone overall. To all those Sony Ericsson fans, I don't need to mention the numerous amounts of cool gadgets that makes this phone what it is :).

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Reviewer: Gary Thompson - Solihull, UK
Date: 13th Aug 2008

Worst phone ever had the misfortune to buy, had it 4 weeks screen cracked, Orange replaced second one didn't even make 2 weeks, would not except SIM & just kept turning itself off as & when it felt like it.

By the way trading standards state when a phone is replaced it must be of good quality, I stated this to Orange who have now agreed to replace with a brand new one, not some dodgy repaired phone, not got new one yet, fingers crossed with this model.

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Reviewer: Gaurav - UK
Date: 12th Aug 2008

I am getting this phone tomorrow from Vodafone. Seems great, especially the shake control & fitness program. OK, the keys may be a tad too small for chubby fingers, but hey, I don't have them so what do I care about? Pressing too hard with chubby fingers may be the cause of keys cracking, & careless use. Vodafone offers a one year warranty on all their products, which is also good. I absolutely cannot WAIT to get my hands on this phone! It has a lot of features & is GREAT value for money (£81 on Vodafone website).

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Reviewer: Saniya - United Arab Emirates
Date: 12th Aug 2008

Are the light effects at the side of the phone only available for the white colour phone or is it there for all of them? Please reply.

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Reviewer: Louise - UK
Date: 10th Aug 2008

When I first got the phone I loved it, was easy to use & looked great, was also very cheap.

After a few days however most of the buttons had cracked in half, they still worked though so I wasn't that bothered.

A couple of months later the cover was very scratched & not fixed on properly, then the screen broke & just went completely black. I managed to get it fixed by Orange for free but it only took another month before it happened again.

The screens now completely blank & I am not going to bother getting it fixed again. I am very clumsy so that probably didn't help but I know people with this phone that have done the same.

I wouldn't recommend this phone.

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Reviewer: Bart - UK
Date: 9th Aug 2008

In less than 3 weeks I am getting this phone in black on t mobile I don't care about the reviews maybe it's because you are not looking after it properly but I want to see for myself if the reviews are true until then I can't wait to get this phone.

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Reviewer: Georgia - Peterborough, UK
Date: 9th Aug 2008

I Have Had This Phone For 6 Months. Put It This Way I Have Had Better Phones. The Design Is Great, I Love the Colour At the Side Of the Phone. But I am disappointed About the Back Button, You Can Pull It Off! I Think the Cameras Good, But Me & My Friend Have Gone Off the Phone. But I am Getting the T650i For My Birthday. I Have Just Read the Reviews On It. There are Great! The Memory Is Quite Good I Have Got a lot Of Songs & Pictures & Haven't Had To Delete Any Yet!

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Reviewer: Gmars - Missouri City, US
Date: 9th Aug 2008

I love my phone! I like the styling & features. I've had no problems with the buttons, battery, or anything else. The music & camera features are high quality. I've had my phone for over a year. I'd actually like a new one just for a change but this one is so great I don't have a legitimate reason to get a new one!

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Reviewer: Georgia - UK
Date: 8th Aug 2008

I love this phone so much! I was just reading all the bad reviews & can't believe any of them! I've had this phone for around a year & I have had no problems what so ever with it. The sound is amazing & to be honest I think the cameras good. You can upload your photos from the phone onto your computer which is what a lot of people want to do now. I would definitely recommend it to anyone who is considering to buy it!

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Reviewer: Mike Mcdade - Harrow, UK
Date: 7th Aug 2008

Odd SIM holder works like a memory card clip requiring you to push the SIM in until it clicks then letting go for it to spring out far enough to remove. Buttons feel cheap & weak, at least none of mine have cracked yet. Walkman music player works as well as ever & battery life is good. Texting is a bore though as I find myself going slowly to be gentle with the keypad for fear of it breaking.

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Reviewer: Hollie - Lancashire, UK
Date: 6th Aug 2008

Overall this phone has been brilliant. I've had it just under 2 months on contract with Orange.

I read reviews before buying the phone as I do with all of my phones & read about the keys cracking. However, I thought I would buy it & if I didn't like it, send it back. So far my number 1, 2, 3, & 6 buttons have cracked, however this is only noticeable if you look closely & does not affect the phone in anyway.

I would recommend this phone to anyone.

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Reviewer: Emuu - UK
Date: 4th Aug 2008

I have had this phone for about 8 months & it's pretty great.

The only problem I have had with it is that the keys cracked once, but to be fair my friend did it whilst texting & must have pressed them a little too hard, but if your careful with them their fine!

The camera is good, easy & quick but there is no flash which is slightly disappointing.

It is thin & very easy to hold. Good battery life & I can go up to a week without charging it using music player every day.

So if you're thinking of buying this phone. Go for it! Just be careful.

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Reviewer: Jade - UK
Date: 3rd Aug 2008

I am getting this phone tomorrow & after reading all these comments about keys cracking I am being put off, my friend has this phone in white & she has had hers for a year & nothing has happened to it. I am getting the pink one & I hope nothing goes wrong.

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Reviewer: Leigh - UK
Date: 3rd Aug 2008

This phone is awful, the worst phone I have EVER had! I got it in November last year & by December the problems started. The phone kept switching itself off so I sent it back to get it fixed & was without a phone for nearly 2weeks. Then by January the buttons started to play up & they cracked. Sometimes the buttons worked other times they didn't, then some just stopped working altogether. Again it went away to get fixed & again I was without a phone! I had it back a matter of days & some of the buttons stopped working AGAIN! The screen started to freeze & became loose! To top it all off the slide started sticking & the camera stopped working not exactly what I paid for!

Not a reliable phone AT ALL, good features if the phone works long enough for you to use them but mine rarely did. Battery life isn't good either. My advice is to stay clear & spend your money on a phone that works longer than a few months!

Oh & to Chloe, yes you can set a song for the message tone.

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Reviewer: Chelsea Smith - UK
Date: 2nd Aug 2008

I got this phone nearly a year ago & none of the buttons have cracked & it works perfectly fine.

Great phone, definitely will buy a Sony Ericsson again.

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Reviewer: Gaz - Thailand
Date: 2nd Aug 2008

Awesome phone, bought it second hand for about 50 quid & had no problems with it so far (about three months) not sure what everyone means by the keys cracking as my keys are all individual units & so couldn't really crack. Maybe it's a newer version. I've got a 4GB memory card in it & have had no problems with the phone freezing. Best MP3 player I have ever had, also it's really easy to convert TV show to 3GP format & watch them on your phone over your lunch break! Sweet.

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Reviewer: Delly - Portmore, Jamaica
Date: 1st Aug 2008

This phone is the worst phone I have ever owned. Operationally, I have had it since February & all the keys have cracked & fell out. There are no keys left! & there's a big black line across the screen. Design is good & features are OK. Usability is next to rubbish.

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Reviewer: Rachel - UK
Date: 1st Aug 2008

I got my phone in Christmas 2007 & the buttons haven't cracked (have you ever thought you might be PRESSING THEM TOO HARD! ) I absolutely love this phone & the design & the colours used (mines pink) are brilliant!

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Reviewer: Joanne Evans - Stockton On Tees, UK
Date: 31st Jul 2008

I have had this phone for 6 months & within those months everything has gone wrong with it! I would not recommend this phone to anyone it has done nothing but cause me problems. Upon buying it I was never told there was a manufacturing problem with it & that has proven the case.

All of my buttons are cracked apart from 3! The lights have stopped working, then the left hand side back button & up & right arrow keys do not work.

When I am talking to someone on the phone it will just automatically cut off & start beeping erratically!

This has to be the worst phone I have ever experienced in my life! Please if you are thinking of getting one please think again it would be a waste of your money.

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Reviewer: Amy - UK
Date: 30th Jul 2008

I have had this phone since Christmas & I really liked it up until I went & dropped it in water but got a replacement & it then worked fine. But when my dad came back from getting it fixed he said they had to fix some cracked keys as well which I hadn't even noticed. Today I dropped my bag & the phone was in it so half the screen is black & has a crack in it. I have dropped it a few times before & the cover comes off so easily it's a rubbish design to be honest! The paint also peels off near the camera which makes it look worse. The features are all good though apart from the camera which doesn't have a flash so no good when it's a bit dark. Apart from these, no other problems but I would say buy a sturdier phone other than this because it's bound to go wrong. I reckon I am going to buy the Samsung U600 tomorrow at least its less likely to fall apart!

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Reviewer: Anon - UK
Date: 30th Jul 2008

This is a fantastic phone, I got it the second it came out last October 2007 & have gone through two other phones after it Nokia 6500 & the touch screen new LHK600 something like that & am getting this phone again! But in Black this time! If you want a phone that's easy, cool & has everything a student or young man who's on the go constantly you need this phone, I am training to be a manager & need a decent phone & I have gone for this, if you use a phone constantly then this is the phone you will need! It lasts up to 9 hours! Awesome little phone, so go for it.

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Reviewer: Laura - Haverhill, UK
Date: 30th Jul 2008

Hello. I have just ordered the Sony Ericsson W580i phone. Once I ordered it I read the reviews. Everyone kept saying the buttons break after a few months. Also that the shake control button on it doesn't work. If this is so, please tell me by writing a review on this website & I shall send it straight back. But apart from all the negatives the phone is really good looking a bit different. Thanks xx.

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Reviewer: Thomas Fletcher - UK
Date: 29th Jul 2008

This phone is a great phone when you first buy it I have had mine about 3 months & the screen is broken but this is a common thing in these phones as my friend had the same phone & it happened to hers as well this is more of a temporary phone it's not for long time keep.

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Reviewer: Klewis - UK
Date: 28th Jul 2008

Not a good phone, my buttons cracked, I sent it back, got a new one, a month down the line buttons have cracked again. I read reviews about the buttons & thought they would be OK. I don't recommend this phone.

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Reviewer: P Smith - UK
Date: 27th Jul 2008

The ergonomics of this phone is appalling. I paid £128 from Tesco though I got £25 off as I signed up for there SIM card.

On using the phone from the outset I found that my fingers kept pressing the music store button which is situated just below the call button, thereby causing a problem when phoning or accessing certain menus. I do not have big hands so how can somebody who has gets along with it is beyond me. The absolute worst thing is the charging method. You push the adapter into the side of the phone were two little prongs make a connection with a serrated brass strip. It works fine for a couple of weeks & then due to something which is beyond me the connections cease & you cannot charge your phone unless you constantly waggle the connector. I went to the expense of buying a car adapter to see if I could charge it that way using a newer fitment. Alas the same thing but even worse as I cannot use the thing at all, wasting me further money. I cleaned the serrated strip but to no avail. I now have a phone which is useless to me & nearly new. Unfortunately I have lost the purchase receipt so cannot exchange it. So all the hype for this phone is a lie as using it is a pain. Furthermore it sometimes rings the last call again when it is in your pocket if you have not made sure the phone is locked when you put it in there.

Therefore as you will tell I am not impressed & will go for a Nokia next time.

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Reviewer: Rm - Cork, Ireland
Date: 26th Jul 2008

I got this phone yesterday & I love it to bits I love Sony Ericsson & this is one of the best Sony Ericsson phones I have ever had. I was reading about all the bad reviews & I wasn't sure if I was going to get it & I am glad I did.

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Reviewer: Sarah - Birmingham, UK
Date: 26th Jul 2008

The first day I had this phone 2 of the keys cracked, I did not notice & thought it was the shape of the keys until I looked closer & realised they were cracked.

After the phone then kept freezing & turning itself off I took it back.

Considering I paid £150 for the phone when it first came out the following week when I took it back it had gone down to £99.99. Says Enough Really doesn't it.

The phone was replaced but after a few weeks all but 1 of the keys cracked.

The phone would often not read my memory card either & would often fail when I tried to play music.

The LCD liquid also leaked into the screen which was then a £45 repair.

I finally replaced the phone with a Samsung (which I have no complaints or disappointments with) I replaced the phones as the main OK button would no longer work & would often have to turn the phone off & on again to get back to the main menu as the return button also broke.

The Piece of metal by the camera (mine was blue) also had a habit of falling off in my bag leaving wires hanging out the back of my phone.

I also found the SIM card hard to remove as the place for it was inside the phone & often had to get a pair of tweezers to pull the SIM card out.

I was not impressed with this phone & would not recommend it to my worst enemy! I would not recommend a Sony Ericsson to anybody as everyone I know who has had one has nothing but complaints about them!

Save yourself the money & trouble

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Reviewer: Anon - UK
Date: 24th Jul 2008

The features are really good except for the camera but I have had the phone for less than a year & the screen has completely broken once & now half of the buttons don't work & the 9 has decided to become the power button, on top of this the buttons have started to crack. Do not buy this phone!

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Reviewer: Sophie - UK
Date: 24th Jul 2008

The phone as a whole is good I think, although I haven't had it a week & I am asking for my contract to be cancelled. I am a person that is on the go a lot.

The BATTERY ON THIS PHONE IS AWFUL. I have had it 3 days & I have had to charge it every night. I can't cope with charging a phone every night as some nights I may just want to go out without having to take my charger with me, isn't that what having a phone should be like?

The texting is a bit slow but I love all the features I just wish that the battery lasted longer than 8 hours. I don't have Bluetooth turned on & I haven't used the Walkman. Don't know how long it would last if I played music through it.

If you want a phone that lasts more than a day with battery, DO NOT BUY IT. Apart from that the features & the slide design are very nice.

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Reviewer: Chloe - UK
Date: 24th Jul 2008

I am thinking of getting this phone, can anyone tell me if you can set the message tone to a song.

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Reviewer: John - Newport, UK
Date: 24th Jul 2008

Bought two of these phones for my daughters at Xmas 2007, one grey & one pink. Keypad buttons have cracked on both phones. Grey phone does not recognise SIM card. Pink phone is also now the slowest phone on the planet.

Both phones are being repaired at the moment under warranty. But they cannot be repaired immediately as the repair firm cannot get enough parts for the 580i as there is such a demand for the faulty phones to be repaired.

I WOULD NOT recommend anyone TO EVEN CONSIDER BUYING. HOWEVER NICE IT LOOKS. MUST BE the MOST UNRELIABLE PHONE STILL BEING SOLD. Sony Ericsson SHOULD RECALL the LOT.

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Reviewer: Craig - Los Angeles, US
Date: 24th Jul 2008

I HATE THIS PHONE. The BUTTONS JUST SNAP & FALL OFF & THEN YOU can't USE IT, HORRIBLE DO NOT BUY!

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Reviewer: Mazzy S - Warwickshire, UK
Date: 22nd Jul 2008

Oh dear! I have just bought this phone in red at the weekend on pay as you go before reading any of these comments. I was instantly attracted to the colour (a girl thing). Hope phone is going to be OK. Seems fine so far, very complicated & lots to learn about, need to keep reading the book. Have only taken a couple of pictures so far, not tried to do anything with the music yet. When I bought it from the Orange Shop he wrote on the invoice, no 14 day return, now I know why! Will keep you posted. Not sure I like the tiny button to turn it on.

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Reviewer: Bradley Crooks - US
Date: 22nd Jul 2008

I had this phone for 8 months & its has 2 cracked buttons & the screen has broke twice (£40 Repair) I do like this phone it has loads of cool features & is a very good Walkman but if you are looking for a new phone I wouldn't recommend it :(.

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Reviewer: Kam - England, US
Date: 22nd Jul 2008

Not a good phone buttons crack & some buttons don't work.

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Reviewer: Lydia - Preston, UK
Date: 22nd Jul 2008

This is a lovely phone, however it is totally let down by the design. Within a week all the keys had cracked. Took it back to the shop & they gave me a new one. Again, the keys cracked on this. Took it back again & they replaced the key pad. However, these didn't last long! I gave up & went to Orange & bought a Nokia 3110c which is wonderful! My W580i went to the bin! Nightmare!

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Reviewer: Hayley - UK
Date: 20th Jul 2008

It's really rubbish, I advise readers not to buy this phone, the camera isn't good, memory is OK though, I had it a while, like 4 months & cannot receive or call people if it does let me it has a really annoying buzzing noise. It's not that loud. Battery life isn't good & buttons break & keeps freezing. I advise to go on t mobile though there a good network. Nice one, cheers.

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Reviewer: Sallie Fielding - Preston , UK
Date: 19th Jul 2008

I got this phone in pink 5 months ago & since then it has broken & I have to get another. It breaks quite easily the buttons crack the sound breaks & the cover comes off easily if you drop it. It's really annoying although the design is nice & quite fashionable & it's very easy to use I think Sony Ericsson could make it more durable.

I would not recommend this phone unless it went down to £40.

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Reviewer: Lauren W - Glasgow, UK
Date: 18th Jul 2008

I have had This Phone Since Christmas & I Think It's A Great Phone. Brilliant For Playing Music & Has A Great Camera & I Love Taking Photos. Mine Is In Pink Great For Girly Girls & My Best Friend Has Got It In White & She Loves It. I Got Mine From Orange, Great Company To Be With. I have Never Had Any Problems With the Phone Or Orange, I Would Definitely recommend It.

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Reviewer: Loz - Glasgow, UK
Date: 18th Jul 2008

This phone was awful! I love Sony Ericsson phones & this was my fifth, after all the buttons snapping in half within a week Phones for you replaced it for me & even admitted a MANUFACTURING FAULT then the same thing happened again, as well as my up button stopping working. The shop wouldn't replace it as it was outside a month of me having it even after admitting it was a manufacturing fault & NOT MINE.

I coped with the phone until my up, left, down, back, select & shortcut buttons stopped working & then gave in & bought the K800i from Argos which has served me well!

I only had my W580i for 4 months, don't BUY IT.

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Reviewer: Cole B - Pickering, Canada
Date: 17th Jul 2008

Great looking phone, but I've had nothing but problems with it, keys have cracked multiple times, side lights stopped working, buttons stopped working & it's been fixed multiple times, even got it replaced once & I've had problems with the new one as well. The software gave out on it as well, really just not worth the trouble. DO NOT BUY.

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Reviewer: Karis - Paignton, UK
Date: 17th Jul 2008

Brought the phone at the end of May as I thought it was lush & liked Sony. Now the keyboard is cracked & I have to send the phone back to be mended. Asked the phone dealer that I read it was well known problem, but he replied the newer models do not have this problem, mine must be an exception. Nice little phone otherwise easy to text with.

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Reviewer: Linda Jackson - Hamilton , UK
Date: 17th Jul 2008

I have just bought this phone today & spotted it as soon as I walked into the shop. Panicked a bit reading the reviews below but then saw a review from someone saying that problems have been corrected by Sony. I think it's a wicked phone, really easy to use for someone who doesn't know their way about phones like myself! Very loud which I wanted, ring tones etc well cool! Camera fabulous! Really excited & please I bought it. Very girlie! & stylish, just love it & if you look after it properly like anything then it won't break!

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Reviewer: Lu - Telford, UK
Date: 17th Jul 2008

I got this phone a few months back, & at first I thought I was a really good phone, the look of it attracted a lot of attention from friends & family. Also the features were extremely good, the camera was excellent for a 2 mega pixel, the music sound good from the speaker, it was easy to text & the games were good. It also had quirky features like the shake music changer & the fitness application. All of this suited me perfectly but after 2 weeks it wouldn't turn on. I got it fixed & it was fine, but now all the buttons are cracked the space button when I am texting doesn't work properly & my speaker decides when it wants to work. I wouldn't advise getting this phone if you've got an active lifestyle & tent to drop your phone, or put in your bag where it can get knocked.

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Reviewer: Laura - UK
Date: 17th Jul 2008

We bought this phone as a birthday present back in November & have had nothing but hassle with it. Firstly the keys started to crack. I was told by Orange & Sony Ericsson that this was a known fault. We sent the phone back for repair however it was not repaired as the microphone was loose & the lights play up when they feel like it. We sent it back again only to receive that was not fixed so we sent it back for a third time. This time they sent us a refurbished phone only it was scratched & damaged. I am now on my second refurbished phone & guess what. It's damaged! My advice, never buy the w580i it is more hassle then it is worth.

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Reviewer: Jay - UK
Date: 16th Jul 2008

Don't know why people give it rubbish reviews. Loads of my mates have them I said the reviews are rubbish I think its great I got the black one & it's Beautiful in fact it's just AMAZING so if you believe these comments.

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Reviewer: Ajit - Manchester, UK
Date: 15th Jul 2008

I have read almost all the reviews & I can't wait to get this phone, most people who've cracked the keys & what not must be treating it badly in my opinion, I have had friends with this phone who have had absolutely no problems & they've had it for a good year or so.

Can't wait to get it, Sony Ericsson still amaze me.

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Reviewer: Marie Ecclestone - Eastbourne, UK
Date: 14th Jul 2008

Rubbish this phone has been in for repair more than in use. Keys broken 3 times, Bluetooth gave up & now the screen goes blank whilst in use, have to take battery out & start again. Do not buy it.

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Reviewer: Elaine - UK
Date: 14th Jul 2008

At first when I seen this phone I wanted it straight away & then bought it a few weeks later, I now have it since the start of May. I no longer like the phone because my buttons have started to split up the middle of them & it keeps doing such random things, its a slow phone also, find myself finished texting & it is still going on.

To be honest I wouldn't recommend this to anyone, I am going to change my phone now soon, definitely disappointed in the result of how the phone has turned out.

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Reviewer: Courtney - Great Yarmouth, UK
Date: 13th Jul 2008

I got this phone about 5 months ago, & at first I was very pleased it. The screen then started to turn black & I had to turn it on & off to get it back to normal. Now I am gutted as I dropped it yesterday & it broke, the screen has gone black completely & will not work, so now I have to dish out for another phone.

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Reviewer: Amy - UK
Date: 13th Jul 2008

Very popular & cute design, love the product range itself but the quality just isn't there against my better judgement bought one, yes the buttons cracked & it's just a bit plastic!

Love the slide but it is hard to slide the phone one handed & so I found you put a lot of pressure on the screen instead.

Good features but is disposable at the end of the day.

Try the w910i, sturdier design with better screen clarity but modelled on the same everything as the w580i just a higher degree of quality. Bring back the 3210 bet an original would still work today!

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Reviewer: Aimee Smith - Kettering , UK
Date: 12th Jul 2008

I Loved This Phone It Was Easy to Use. Loud. Nice Looking.

I Had This Phone For 6 Weeks I Looked After It Very Well. The Battery Over Heated So Now I No Longer Have A Phone & Looking For A New One But I Know Full Well I am Not Ever Going To Get the Same Phone.

To Be Honest, don't Buy One Because After 2 Months It Will Break Some How!

It Was A Very Good Phone But It Breaks VERY Quickly.

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Reviewer: Lisa - Wales, UK
Date: 12th Jul 2008

I bought this phone 2 weeks ago I really wish I had seen these reviews & I would NEVER have bought it. Sadly all my keys have cracked or come off I can't even remove the back cover to get my sim card out, got to go to the shop for it sadly I blame the phone shops they now the problems so why keep selling them I'd advise everybody NOT to get this phone it's the worst phone I have had.

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Reviewer: Laura - UK
Date: 11th Jul 2008

I got this phone for Christmas in pink & I absolutely loved it at first. The design is great & the sound quality is really clear. The camera is also pretty good as well. Then after 6 weeks after Christmas, the phone went off completely even though it had full battery, & charging it wouldn't help. I then sent it off, but was pretty annoyed as it took 6 weeks to return.

I got it back at last & it was OK for a couple of weeks, but then I noticed that 4 of my buttons had cracked which really annoyed me, secondly, the phone started saying that I had no memory card in the phone when it did so I couldn't listen to my music or anything. & last but not least, my phone doesn't lock itself anymore.

I want to get the Sony Ericsson w910i in replacement instead of the w580i as it is (RUBBISH) So I hope Orange will let me do that.

It is a good phone but very poorly built.

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Reviewer: Clarrie - UK
Date: 11th Jul 2008

OK I have this phone & it works & it has really good features, you can play music on it whilst texting people or look at your pictures or Bluetoothing. At first it was on T2 typing but if you go to tips on the settings menu it tells you how to text normally USB if fabulous & the memory is HUGE. It is easy to navigate despite first impressions, even my Grandma with bad arthritis can use it & has only used it about 3 times, & believe me that's saying something. But I am sick of it now. It is a really great phone & downloads for it are far from rare but unlike most of my things I am bored silly of it. The features are great but they are too easy to find & after a while they get MEGA boring. In the UK you have to buy games for it (I do) & in the US there's a guy on YouTube who got Sims 2 & cooking mama with his COMPLETELY FREE, also they don't sell the new version of the menu in the UK so there are tons of cool tricks I can't do on it.

Basically if you want a stylish long term phone as far as I am concerned get this one, but if not it's a big NO NO unless on a contract. HAPPY PHONE SHOPPING. I am too from Carrie.

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Reviewer: Shaw - UK
Date: 10th Jul 2008

Battery life on this phone is disgraceful have to charge it every night unlike other phones memory card doesn't always insert but sound is much louder than cyber shot phones.

I wouldn't buy this again I don't think.

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Reviewer: S - UK
Date: 10th Jul 2008

I don't know why people complain so much! Yes, there have been problems with the phones buttons cracking BUT this has been corrected by Sony Ericsson.

I have had mine for around 6 months now & I don't find anything wrong with it (apart from not being able to zoom in on the camera but it isn't exactly the end of the world, no phone is going to be perfect). It has a personal trainer built in which is a bonus. The games are good & good graphics. I love the flashing colours on the side now what other phone do you know that does that? the design is great it's easy to slide up.

If someone wants the phone & they read this (just like I did before I got mine) there going to be put off & for what?

IT'S A GOOD PHONE HIGHLY RECOMMENDED. Don't BE PUT OF BY the BAD REVIEWS.

Overall I think this is a good phone. I would recommend it & it a good price for a good phone.

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Reviewer: Sophie - Kent, UK
Date: 10th Jul 2008

I think this phone is the best of the best! My friend got one I just had to get one too! I have had no problems with it.

BY the WAY Sony Ericsson have NOW MADE the KEYPAD STRONGER!

I highly recommend this phone!

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Reviewer: Lucy - Hartlepool, UK
Date: 9th Jul 2008

I have had this phone since November 2007 & I have been very disappointed with the results. When this phone first came out, it looked & sounded very appealing. But after a couple of weeks problems started to occur, the keys started to crack & it started to freeze & lose most of my songs & photos. When we took it back to the shop were we purchased it from they questioned the problem & sent it off to the repair centre. After 5 weeks the phone still hadn't been returned. When the phone finally came back the same problem happened again, overall the phone had been sent away 4 times. I am very disappointed & think that all these phones should be recalled until all customers are happy with the new results. This phone shouldn't have been allowed to be sold in a shop when Sony Ericsson knew for a fine fact there was a problem.

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Reviewer: Maariyah - Bradford, UK
Date: 8th Jul 2008

Hate it, its rubbish, my phone before that was better, no flash & buttons get messed up after & cannot add much things on it. My view is it is a rubbish PHONE.

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Reviewer: Emily - US
Date: 26th Jun 2008

I really like this phone. However, I had it for a while & haven taken tons of pictures & now when I start the camera it says another application is running. Close it & then start the camera. There is no application running. I checked everything. I looked into it & a lot of people had this problem. Supposedly, its software problem & I am probably going to lose all my photos. This made me very mad.

Also, recently when I try to call someone, I can only hear on speakerphone. I can't hear anything when the speakerphone is off, but when it is on I can hear the person talking.

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Reviewer: Abi - Adelaide, Australia
Date: 26th Jun 2008

I absolutely adore the phone, & have loved it since getting it about five months ago. The only flaw I could discern straight away was the fact that there was no cam flash. A pain but no hassle, as I primarily use my phone as (surprise surprise) a phone (use the flash as a torch as I am a night shift worker.)

However, I now have on my hands a phone that has no 5 key (consider how much of a pain this is avoiding sending texts with no J K or L or inputting phone numbers) & on occasion cuts out mid phone call. & by cut out I don't mean hang up. It just loses all sound on MY end & keeps charging me for the call. It's got a slight lag, especially when going through the text inbox or using the Internet. I have very little of the memory used, maybe 30 songs, a couple of pictures. So it shouldn't be that.

Disappointed, all up, as aesthetically the phone is a hit with me (especially love the blue backing on the slide & the colourful LED's in the sides.)

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Reviewer: Jess - Bristol, UK
Date: 25th Jun 2008

Okay. Buttons break in half, earphones break after the few months, also the paint peels off.

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Reviewer: Nicki - Gloucester, UK
Date: 24th Jun 2008

I have had this phone since September 2007. It is the best phone I have ever had, however earlier this month the buttons stopped working. I took it in to my local Orange shop & they have sent it off for repair free, due to a manufacturer fault. Anyone who has had problems with the buttons are entitled to a free repair. If they charge you, you are being ripped off. Other than the issue with the buttons, this phone is amazing with a fantastic memory & Walkman player. I would recommend buying one now that the issue with the buttons has been resolved.

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Reviewer: Amy - Salem Oregon, US
Date: 24th Jun 2008

My boyfriend & I both bought this phone, he got his a month before I did in black, I got the pink. So far his phone has worked perfectly, no cracked keys or anything. He's had it for four months. Mine, however, I have only had for 3 months & I am now on my second replacement body due to cracked keys on the keypad. I have at&t & they have been good about replacing the phone, as they say it is an issue that has been noted & recognized. They claim that the key cracking issue has been fixed in the green model that they recently released. Unfortunately pink model for the green.

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Reviewer: Gazza - Dundee, UK
Date: 23rd Jun 2008

I'VE HAD THIS PHONE FOR 6 MONTHS NOW & ITS ABSOLUTELY FANTASTIC. I HAVE NO PROBLEMS WITH ANY OF the BUTTONS ALTHOUGH I DON'T TEXT VERY MUCH. IT DOES EVERYTHING IT SAYS ON the TIN WITHOUT ANY PROBLEMS AT ALL. I HAVE UPGRADED the M2 MEMORY CARD & CURRENTLY HAVE 57 CD ALBUMS ON the Walkman WHICH PLAYBACK superbly, the ONLY GRIPES I HAVE WITH IT IS I can't SEEM TO GET the ALBUM ART TO APPEAR AT the CD ICON (ANYBODY KNOW HOW TO DO THIS) & the CAMERA DOSEN'T SEEM TO ZOOM IN STANDARD MODE.

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Reviewer: Becky Davis - Brombrough, UK
Date: 22nd Jun 2008

It was alright for the first few weeks then the buttons cracked the side buttons came off the middle play button came off then the whole panel of normal buttons came off then the camera broke got it fixed then it broke again & wouldn't turn on then got it fixed AGAIN it's all good at the moment but overall the phone isn't very good.

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Reviewer: Jordan Bates - Co Durham, UK
Date: 22nd Jun 2008

I Just Recently Purchased the Mobile From A Catalogue It Took Ages But When I Finally Got It In My Hand I Was Over the Moon.

I Did Have My Worries About the Mobile With People Saying the Buttons Crack & the Camera Is Rubbish. But After A While My Worries Calmed Down.

When the Mobile Arrived I Opened It Got It Out Of the Box & Placed the O2 Sim Card Into It & Started It Up.

Now the Phone Works Like A Dream I Got the Camera Up Graded From A 2MP To A 5.0 Mega Pixel & In My Opinion the Phone Is A Dream & People That Say That the Phone Is Rubbish They Really don't Have A Clue.

P.S. It Is the Best Mobile That Sony Ericsson Has Ever Made & It Always Will Be.

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Reviewer: Laura - UK
Date: 21st Jun 2008

I loved everything about the phone, it's probably the nicest phone I have had & you couldn't knock anything about it. I had it about a month & things already started to go wrong, I got it at Christmas & by may it was completely broke.

The outer speaker stopped working after about 3 month, I could hear people on the phone, but could turn on speaker, I couldn't listen to my music, only if I had headphones in, & couldn't hear anybody ringing. I could only tell by the vibrations. Then the keys started to break, so I couldn't text anyone because half the keys were cracked so my messages were jumbles. The main middle button was also broke, so I couldn't use the down button I had to press up to get to the things I wanted. Then the back fell off, & every time I needed the sim card & battery it would take me at least 20 minutes to get it on properly & it still wasn't perfect. & when I thought things couldn't get any worse, it completely broke, when I tried to turn it on it wouldn't. So I tried everything I could, one option was to plug the charger into it just to get it to turn on, then when it did the main screen would come up & then go blank & turn off.

Overall I did love the phone while it was working, but I treated it with lots of care & still it broke. I advise anyone thinking of getting this phone to try a different model by Sony Ericsson.

This model was certainly a complete waste of my money & I was extremely disappointed with it. It has made my view of phones completely different & I will certainly look into it more before I buy another one, because if I bought a phone that ended up like this one, I wouldn't buy a phone ever again.

It is certainly not fit for a queen, it's more fit for a pack of dogs because the state it's in now, would be the result after they had it. I am very disappointed & I hope Sony Ericsson builds better phones in the future!

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Reviewer: Ar - Bristol, UK
Date: 21st Jun 2008

I bought this phone for my birthday in October I bought it brand new, everything was working fine. I thought it was an excellent phone for me. After a few months I got used to the phone. Then the problems started.

- Cracked number buttons.
- Back button not working.
- Sometimes it would freeze.
- the left hand light (on side) stopped working.

Every time I needed to use the back button I had to turn the phone on & then back on again, which was very annoying.

However. The camera & Walkman are fabulous. I would recommend people who want this phone to start looking at other ones. This is not the phone everybody is impressed with at all. Personally, I think the phone is NOT WORTH the MONEY!

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Reviewer: Taz - UK
Date: 19th Jun 2008

It's a great phone but the camera isn't really good neither is the voice recorder. This phone has lots of applications & those are good ones. This phone can store 200 songs on the Walkman but I think it should have more than 1GB.Overall it's an amazing phone & I have had no problems with it.

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Reviewer: Ola - London, UK
Date: 17th Jun 2008

Wow! What can I say, I read so many sites believing this phone was good. I tried to convince myself that the buttons won't crack!

BUT WHAT HAPPENS A DAY AFTER I PURCHASE the PHONE!? It begins to freeze. I then got a replacement which also did the same thing.

I am on my third phone & it's even worse. The buttons have cracked & 3 buttons do not work (the up button, undo button & menu button).

I would advise people not to get this phone unless you want the hassle.

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Reviewer: Lauren - Stroud, UK
Date: 17th Jun 2008

Well, I found that it was fine within the first 3 months I had it but then it started turning itself off & not back on again for about 5 minutes, then the buttons cracked in half! Not impresses, then the back button stopped working & then the Walkman kept starting up & playing for no apparent reason.

Now it's not sending or receiving messages on the weekends so it can't send them & doesn't actually receive them until about 6pm on Sunday so it's not good for arranging things.

So as you've probably guessed it's a nice phone but come on Sony Ericsson you need to sort it out.

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Reviewer: Nicola - Telford, UK
Date: 17th Jun 2008

We got this phone for Christmas & it started to play up after a couple of weeks, loose keys, flashing lights, turning itself off, shall I go on. However we turned it off, removed the battery & left it a while, when we turned it back on again a few hours later it was OK. Now we have lines on the screen, loss of credit, stiff slide, have taken it back to Orange who have returned it to manufacturer who now say they will not carry out any repairs until we pay £50 as we have caused the damage!

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Reviewer: Lauren - Newcastle, US
Date: 16th Jun 2008

Amazing! The colours are really nice, for both males & females too!

I love the Walkman feature & 2MP camera! The perfect phone!

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Reviewer: Katie - UK
Date: 16th Jun 2008

Right, I purchased my phone just before Christmas, I have had it not 6 months & it's starting to die on me.

I loved it at first, it's really PRETTY & STYLISH, but after about 2 months all of my buttons have ever fallen off or are going sometime soon.

It's got really good features but its rubbishly put together, my keys are falling off & cracking, my back on it has come loose & irritates me, as it is very wobbly. The battery life for a Walkman phone is a load of rubbish to be honest, it runs out before it gets even halfway through my playlist of 237 songs. My memory card jams. The paint on the back where the camera is peeling off & it doesn't look very nice.

My advice, don't GET THIS PHONE, ITS RUBBISH!

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Reviewer: Simone - Grantham, UK
Date: 16th Jun 2008

I got the phone 4 Christmas last year all my buttons have broken & the left hand side of my phone doesn't work, I have dropped it a couple of times & now the screen doesn't work & I haven't got insurance on it so I can't even get it fixed I would rather go to a Samsung company from now on Sony Ericssons are a load of rubbish!

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Reviewer: Malcolm - Solihull, UK
Date: 15th Jun 2008

On Sat 14th June 2008 we got this phone for our daughter at a Virgin store on £12 monthly tariff, phone for free. She was all agog as it's the cool phone to have.

Sunday 15th June 2008 the screen went blank. Yup, blank, black, no light, no nothing. Just over 24 hrs & kaput, tears everywhere. Virgin told me it's a software nightmare of a phone. So why deal in it. E-mail to Virgin with that very question then checked forums. Oh dear.

So to those who have had no problems, your very lucky. To you who said you were aware & were STILL going to get one, hey come to Solihull & you can have ours. It's brand new after all!

So lucky for us we can cancel contract within 28 days as there is no way this phone is EVER getting into our house again. I expect they'll agree to give me a Nokia (not cool but best built phones ever) instead & I am OK with that but daughter won't be.

Take heed. Avoid this disaster of a mobile nightmare.

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Reviewer: Daniel - UK
Date: 15th Jun 2008

I am hoping to get the phone on Saturday but I have read all the bad reviews but I am going to go with my guts & get it. I will get a warranty on it anyway & fingers cross I hope the keys don't crack or the screen freezes.

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Reviewer: Alex - UK
Date: 15th Jun 2008

Its is great but I wish I had got the w910i instead because its a lot nicer.

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Reviewer: Hayley - Luton, UK
Date: 13th Jun 2008

I've had this phone for almost a year now, & I've not had ONE problem with it. I can't believe some of the reviews I have been reading, because mine is perfect. The keys have only cracked SLIGHTLY, & that's probably because I send about 300 plus text messages a day. (I know, I know, I really should cut back! )

I have a 2GB memory card in, & it's almost full. I have 10 custom themes, 1000 pictures, 370 full length music tracks, 20 custom ringtones & 45 videos, & there's NO lag at all. It works as fast as it did when I got it from the store. Internet & email is also fast. I don't OFTEN use to Internet browser, but I often use my phone to check my main email account when I can't get near a computer, & it's just fine.

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Reviewer: Rosie - Southampton, UK
Date: 13th Jun 2008

I Think this phone is brilliant with its Design & looks for music lovers.

Well I love the Walkman player it's kind of better than the Walkman 1.0 MP3 it's very easy to use with the slide up action.

I got this phone a week ago from 02 shop pay as you go with a 2GB card id bought. Very easy mobile to use love it.

Well people say the keys crack very easily well mine might cause I text a lot it's an OK phone to me.

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Reviewer: Charlotte - Wales, UK
Date: 13th Jun 2008

This phone is rubbish! I have had 4 of the same phones since Christmas. It is now only July. Problems with the phone (below).

- the buttons crack.
- It freezes ALL the time.
- the memory card pops out.
- Buttons come out.
- Says insert sim when the sim is perfectly in there.

It's just an all around rubbish phone! I would suggest a different phone!

DO NOT GET THIS PHONE! (You will regret it).

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Reviewer: Kirsty - Scotland, UK
Date: 10th Jun 2008

Complete nonsense! Don't go near this phone. Had 3 replacements sent out already due to cracked keypad & find it totally crazy that no one wants to take responsibility for it! Manufacturers have had the phone longer than I have due to repairs. They say that if the phone has been in 3 times with same problem they will replace the handset. Very good however they send you the same one back so same problem again!

My opinion, the handset should be recalled by Sony Ericsson & people with this phone should be issued with a different handset that actually works but that's too sensible obviously.

I had to change contracts early, as noon had any sensible advice to give me. Honestly I would not recommend this phone to anyone! Total waste of money.

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Reviewer: Tracey - UK
Date: 9th Jun 2008

Purchased this phone as a present at Christmas. Preparing to send back fourth phone, 3 sent back with cracking keys & one sent back because camera pictures weren't clear. On average phone lasts around six weeks before keys start cracking, not an excessive texter either. Hope to get completely different phone this time. Apart from this no other problems with phone, just had enough.

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Reviewer: Mell - UK
Date: 8th Jun 2008

They have fixed the keys cracking problem & made the phone stronger. I took a test drive of the new phone for about 2 months. I threw it about a little, & nothing happened. I recommend this phone to EVERYONE BEST PHONE I have EVER HAD!

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Reviewer: Kendal - Chez Vagas, UK
Date: 7th Jun 2008

This is an amazing phone which completely looks the part the camera is acceptable & you can add themes music games applications & pictures people have had trouble with the buttons breaking but I have had this phone a while & have not had to take it back my dad was worried about it because its delicate but becareful & it's great!

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Reviewer: Lucy - UK
Date: 6th Jun 2008

I've had this phone since Christmas just gone, & so far I've had 2 of them! The phone keeps freezing & is rubbish! I would be too embarrassed to recommend this phone to anyone even to a complete stranger! DO NOT BUY THIS PHONE IT IS A WASTE OF MONEY!

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Reviewer: Jenna Bowie - UK
Date: 4th Jun 2008

I decided to get this phone when I started my new contract as I was told it was a fantastic phone. I really did like it, was lovely to use as well as being nice & lightweight.

However, I only had it for a few months when it started erasing my media so when my phone rang, I wouldn't think it was mine as Disturbed were shouting out at me. I would have to reboot my phone for the media to return! After a month of doing this, the switch on button started to fail so it would take me AGES to even turn the damn thing on! To top it all, most of the keys snapped! I was sent a replacement phone but the same happened to that one after a month! I was then sent the Sony Ericsson W910i, not happy with that one either, keeps turning itself off & not allowing to turn it back on & the sliding part jams!

I am now getting a Samsung U600, I hope it's better! I've had 2 Samsungs phone & loved them both!

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Reviewer: Me - Here, UK
Date: 4th Jun 2008

Hi ya, I originally brought my handset straight from O2 shop in August 2007, great for a few months then November 2007 back button stopped working had to keep turning phone off to get out of anything. So took back to shop for repair, no loan phone (annoying as I had paid 129.00! ) waited 2 WEEKS was then given a new handset, which to be quite honest looked to me like a refurbished as had no box, no plastic on screen etc. Also lost downloaded games, no refund for those either. Lost texts from original handset, (as well I have all other stuff, I.e. Pictures, music on my PC as well as phone) Replacement handset fine until last month, I noticed I had a dreaded cracked key. Went to O2 & they said they could repair & replace key but I would have to PAY for it!? Absurd. I am still under warranty from the original handset never mind this one! Plus the hassle of losing stuff on my phone again (as they said it would be wiped) I can't see it worth it. I am absolutely gutted. Loved the phone & its features, could do with a bit more internal memory though or a bigger memory card given on purchase as I am forever having to delete & replace music, shake & shuffle a bit rubbish, handset also gets very hot on calls, & phone goes slow on text input sometimes & slow scrolling through texts, & is a nightmare inserting & removing SIM card as well as the back cover of the phone! I just wish I had read forums before I brought as I definitely would NOT have purchased this model. Shame as I love Sony Ericsson phones but this gets a BIG thumbs DOWN! Laughable as they know the problems with the keys & they are still selling it at still quite a ridiculous price! I buy mobiles to last & when I pay over a hundred quid I expect more than a year's usage. PS PLEASE TAKE NOTE SINCE READING WAS OF FORUMS ON THIS MODEL I HAVE BEEN ADVISED THAT the PHONE SHOULD BE LEFT OPEN (SLIDE UP) WHEN ON CHARGE. THIS APPARENTLY STOPS the KEYS CRACKING AS IT'S the HEAT WHEN ITS CHARGING THAT CRACKS the KEYS WHEN IT'S CLOSED. I ALWAYS HAVE MY PHONE OPEN ON CHARGE & AROUND the HOUSE WHEN I CAN & I HAVE NOT HAD ANY OTHER KEYS CRACK. YET, TRY IT YOU HAVE NOTHING TO LOSE & POSSIBLY A BIT MORE LIFE OUT OF YOUR HANDSET TO GAIN. HOPE THIS HAS HELPED EVERYONE. GOOD LUCK BUT I am ON eBay NOW LOOKING FOR MY REPLACEMENT & HEY I JUST MIGHT SWOP TO SAMSUNG! SHAME ON YOU Sony Ericsson!

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Reviewer: Sophie - Grimsby, UK
Date: 3rd Jun 2008

I have just taken mine back for the third time due to key fault again the shop told me that they would send it back to Sony Ericsson & as it has happened 3 times they will send me a new phone so then I asked the shop how do you know the new one won't break they said that they have changed manufacturer so therefore so phones shouldn't break where as other may do.

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Reviewer: Bby Gal - Worcester, UK
Date: 3rd Jun 2008

I have had this phone for a month but there's so much wrong with it! Because I have got the pink colour which has wore off, the battery dies quick, but yesterday after a day being in my bag my phone decided that the middle silver forward backward & play buttons did not work everything I went on it just went onto create message. Weird huh? & guess what this morning it worked perfectly fine? Seriously strange I would really like to know why this happened.

I am now wondering should I get it fixed even though buttons are functioning OK now?

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Reviewer: Sian Brown - UK
Date: 3rd Jun 2008

Well I am not happy. I love the phone but the buttons have cracked. I could get over that it didn't bother me but now the speaker has broke so to say it's a Walkman phone how good can it possibly be when the music is fuzzy & crackling. I have only had it two months.

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Reviewer: Tom - Portsmouth, UK
Date: 2nd Jun 2008

I brought this phone in January on an 18 month contract & have regretted it ever since. Since I brought the phone it has been replaced 3 times & been sent to repair countless amount of times. Each time the phone has been sent off I have been phoneless for about 2 weeks a time, which is disappointing as I have had more time without the phone than I have with.

After the first 2 weeks my phone slowly started to fail & has now completely gone. My contract provider will not provide me with a different phone unless I pay quite a large fee. So unfortunately contract gets renewed =[.

My advice, NO WAY, DO NOT GET!

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Reviewer: David - Birmingham, UK
Date: 2nd Jun 2008

This phone is bad I am on my second one the first one the screen just stopped working & now my second one all the buttons have cracked & the speaker has blown this phone is so bad I won't be buying another Sony phone ever again sort it out Sony.

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Reviewer: Jenna - Fraserburgh, UK
Date: 1st Jun 2008

You can change the colours on the side, download Sony Ericsson themes creator. It gives you the option to choose the colours you want on the side. However, I bought this phone I LOVED it, then my buttons started cracking & my top button fell off! I was less than impressed.

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Reviewer: Manish - UK
Date: 1st Jun 2008

Well it's a great phone & nothing is wrong with it. There is nothing at all wrong with the keys & I didn't know what everyone is talking about. Although it could have done with a better picture quality & the typing speed is quite slow & annoying. But it's the best phone I have had. Just.

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Reviewer: Nicola - Wishaw, UK
Date: 1st Jun 2008

I got this phone in January I had to wait 3 month for the buttons to crack & I can't get into my phone because of this.

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Reviewer: Amelia - Nottinghamshire, UK
Date: 31st May 2008

I had this phone & it was great at first! Then the buttons started rocking & starting to fall out. The slide up kept on getting stuck & I was unable to slide it up. It keeps saying people have been ringing me but they haven't.

My memory card is always getting stuck & it looks like I have hacked away at the memory card with a knife, when all I did was open it & it got stuck in there when I was out for a meal. ALSO I PUT ONE SONG ON IT & IT'S GONE WITHIN 10 MINUTES. So I have NOTHING on my phone what so ever. No songs, pictures or themes. It doesn't even save my messages. Very rarely it does!

It is rather annoying because I had pictures on my phone that I will never get back again. All my holiday pictures have gone! I HAVEN'T dropped it ONCE, & there is lots of marks all over it. On the back where the bright pink is near the camera, all the paint is wearing off.

The camera never stays clean, & I keep getting lines over my pictures. The phone has too much fancy stuff on it. I think they should of made the phone more decent than adding all stuff that it doesn't really need.

Overall I thought it is a very poor phone. VERY GOOD when I FIRST GOT IT. Now it's just gone completely poor quality.

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Reviewer: Vicky - UK
Date: 31st May 2008

This phone is a very good one, & I am glad I chose this phone.

The pros.
- A really good music player.
- Excellent camera.
- Great features.
- Stylish look.
- Nice themes.
- A built in fitness thingy which is really cool.

The cons.
- No flash on camera but only night mode.
- I can't think of any more.

HOWEVER, I have found that whenever I do something that includes a lot of movement the screen completely blanks. It goes black but you can still use features, which is a little creepy. I could still use my camera & it made the shutter noise but it was still blank. I also called people on speed dial & it worked & everything. This happened when I went on a scary, very fast ride & my phone was in my pocket getting battered from the ride.

I have also got a cracked number 7 key button. It has split in half. The left side button at the top has also gone loose but I don't see this as a problem as it just slips back in but is annoying because it is extremely loose.

OVERALL, this is a really good phone worth getting, I chuck mine about all of the time & it still works well. Buy this phone! Ignore bad comments because I haven't had many problems with it!

P.S. Advice, if your screen blacks out turn the phone off & completely leave it alone for about 24 to 36 hours & then turn it back on & it should work.

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Reviewer: Pip - UK
Date: 29th May 2008

Complete pants! Have had it about 6 months now & wish I hadn't wasted my money! Have always had Nokia but had heard good things about Sony so decided to give them a go! How wrong I was! Have to say that I haven't had the breaking keys problem, but have had my fair share of others!

Within the first month & a half every time I slid my phone down to shut it, it turned itself off! Really handy as you can imagine! LOL. Then my back button decided to stop working! So every time I need to go back to the main screen I have to press the shortcut button & either press to go back or access the Internet then cancel it! Then the speaker went, so my phone is only usable by those with super human hearing! Now after all these months it has just decided to constantly show me the Phone Status page!

So as you can imagine my phone is pretty unusable! I haven't taken it back to O2 because they just say that it is a manufacturing problem! Will definitely be going back to get something better but Sony will definitely not be getting my money again anytime soon!

Oh, & for anyone thinking about getting this phone. Don't WASTE YOUR MONEY!

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Reviewer: Don - Scunthorpe, UK
Date: 29th May 2008

Hard to get on with seems to have a mind of its own if you use Bluetooth & make a lot of calls battery don't last half a day oh & all the buttons on keypad have cracked for the third time waste of money & time phone that's why they are £40 on pay as you go in the Orange shop now.

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Reviewer: Sarah - UK
Date: 29th May 2008

I bought this phone for my birthday & was so happy with it until 6 days later it decides to not be able to find my network so I took it back & swopped it then a week later the keys snapped in half so I thought third time lucky & yet again the keys have snapped taking it back & NOT getting it again!

It's a shame as I love the design & features but it keeps braking!

My advice don't bother.

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Reviewer: Love Me - US
Date: 29th May 2008

I like this phone a lot. I really do, but I had it for 2 months, & my screen stopped working, & I can't dial out & the back won't fit properly. Otherwise, I haven't had any trouble with anything else. An overall good phone, I've had worse.

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Reviewer: Emilie - UK
Date: 28th May 2008

Well I am just about to get this phone even though there are quite a lot of bad things my friends love it. A few of their keys have cracked but that's it & it isn't noticeable unless you pull the keys. So I hope it's OK :s.

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Reviewer: Abbie & Mia - UK
Date: 28th May 2008

Mia, Well I have had this phone for about. 2 weeks not long & the paint on it has ALREADY started to wear away. My friend said to paint it in, but that's not the point I wasted my money basically on something which has already broke! Rubbish Phone Wouldn't recommend It! There is also many more things wrong with it. The list could go on!

Abbie, I haven't had this phone for long but I found out that all my photos got deleted, but when I checked again they were back? My friend has this phone too. She's had it since Christmas & a few weeks after she got it the buttons started to crack & the top buttons have fallen out. The back came off & won't go on properly.

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Reviewer: Felicity - UK
Date: 27th May 2008

Well this is my third phone in less than a month & so far I have had no problems with this one, the first one kept freezing & deleting my memory the second one just completely went & the third well so far so good. I have been advised to have my money back but I love this phone so am willing to give this third one a go, I am being really careful with it so hopefully fingers crossed it remains OK.

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Reviewer: Craig - Portsmouth, Venezuela
Date: 27th May 2008

THIS phone IS AMAZING I HAVE HAD THIS phone for TWO YEARS & I DON'T why EVERYONE IS COMPLAINING.

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Reviewer: Daisy - UK
Date: 27th May 2008

I Love this phone to bits its great & the music is great & the Internet is great. It's just a great phone, I love it!

However some of the keys have cracked & I broke it yesterday. I went to the phone shop & they said tried new software which I am currently doing. The screen is being stupid & freezes makes things backwards repeats then 100's of times etc. Also the left & back button doesn't work to well. But it has been dropped on to the road from my horse a lot of times!

I would buy this phone again. It's just annoying its broken. My suggestion to Sony Ericsson is to sort the buttons out!

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Reviewer: Anon - UK
Date: 27th May 2008

I got this phone last Christmas & was really happy! But I read a review before on another phone that looked like it, I think it was S500 but it said that keys cracked, but I thought this phone would be different so I got it! Unfortunately disappointed in it.

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Reviewer: David - South Wales, UK
Date: 26th May 2008

Getting this phone tomorrow, many of you after reading this will be probably yelling NOOO but I am going to buy it regardless of its key issues. I'll see for myself what happens.

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Reviewer: Katy Godbeer - London, UK
Date: 25th May 2008

I was given this phone for Christmas & had no problem with it until a couple of months in. Because I am on contract I am able to be given a new phone every time it breaks but I would definitely not recommend this phone. I have had 4 different phones in the past 2 months (same model of course. The first problem was caused when the microphone didn't work, then the next several times it kept saying to insert my SIM card even though my SIM works perfectly fine in another phone. I know several friends who have this phone & not one of them have not had a problem with the model. This phone is not made very well I would suggest choosing a different model, very unreliable phone.

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Reviewer: Anono - Leicester, UK
Date: 25th May 2008

This phone looks really stylish but people keep giving it bad reviews. My friend has got this phone & she said it's good at taking pictures & it stores a lot of tracks. People who write the reviews keep saying the keys crack & it keeps freezing. My friend said nothing like that happens, you just need to be careful with it. People say they've had to give it to go to repair about 3 to 4 times. My friend said she didn't have to repair it. She's had it for nearly 5 months now. She said it's always working & never freezes. People say that the screen goes blurry or something. But this phone is so nice & whoever says its bad don't know what they are talking about. I would recommend it to people who love music & want to take a lot of pictures.

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Reviewer: Charley - Lancing, UK
Date: 24th May 2008

One problem I can't change the colour of my Sony Ericsson W580i it is a lovely phone but the lights at the side always stay green I want to have them a different colour, I can change my call light but not the permanent light colour, please let me know.

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Reviewer: Cc - UK
Date: 23rd May 2008

FIRST OFF, I have never written a review on a website in my life before! But I really felt obliged to save people hassle & money! Anyone thinking about buying this phone for style & looks, don't! & please DISREGARD the reviews of people who have had this phone for less than 2 months!

As you can see from my grading, the phone has brilliant features & well thought out programming & layout & it looks great!

HOWEVER, in my life of having mobile phones I have never had one which is so useless. A phone may look great & have great features but those features are useless if you cannot use the phone!

For me the numeric buttons did not crack for 8 weeks, but the Select & Back buttons stopped working! I have had 2 new phones & both have had the exact same issues.

It literally came to the point of me having to turn the phone off & back on to get back to the main screen!

Don't be fooled by its good looks :) he he.

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Reviewer: Lorraine - Uk, UK
Date: 22nd May 2008

Bought for my daughter for Christmas November 2007, 4 weeks later keypad cracked, got phone replaced, 4 weeks later keypad cracked, replaced keypad, 10 weeks later keypad cracked, have been to retailer with it who admitted phone is total rubbish, they were told new keys manufacturer would resolve the problem, it didn't. They are now advising customers to go direct to Sony Ericsson. I tried & was told keypad would be replaced under warranty. I have decided to give it up as a bad joke & throw it in the bin. I wanted refund for an item with has obviously got a design fault & think it time Sony Ericsson admitted that.

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Reviewer: Megan - Leeds, UK
Date: 21st May 2008

I Love This Phone So Much! But I Have To Admit, 5 Buttons Have Cracked, & My Left & Right Buttons At the Top Have Also Broken Off, I Slotted Them Back In, But They Keep Coming Loose, Apart From This I Love My Phone, but My Mums Making Me Take It Back Tonight As She's Sick Of the Buttons.

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Reviewer: Ellie - Darlington, UK
Date: 21st May 2008

I got this phone last October upgraded on my contract, I foolishly changed my Nokia last contract for a pebble, I thought that was bad enough till I had the misfortune to upgrade to the Sony W580i. I am now on my FOURTH handset, everyone I have had when you hit the calls button to go on to your call list it will bring up your calls but when you try to ring someone the green arrow will come up calling, you then think to yourself this is taking a long time to connect when you check the screen it has jumped back to the call list & never connected to your number. The only way to get it to connect was to hit the screen hard, consequently I have now cracked two screens. Every time you slide it up the Walkman turns itself on, my buttons have cracked (looks like everyone else's have as well). I don't know anyone with one of these phones who hasn't had a problem. I have lost all my downloaded games 3 times through having replacement phones so my games have cost me three times the price, I refused to download anymore & guess what? the handset I have been given on Friday is also refusing to connect to my call list, this one is going back Orange have offered me an alternative handset now but the upset & inconvenience this has caused is unreal (waiting for couriers, ordering phones, trying to save data etc). I am now going to a W660i any comments anyone? I will NEVER have a slide phone again, I will stick to a phone that's just a phone in future, too much software makes too many problems I think. P.S I have just tried to transfer my photos to my P.C it will only copy 11 out of 43 on my memory card saying it cannot open or read the others, so it looks like all those memories are lost. Well done Sony Ericsson you have created a lasting impression on me, I am going back to Nokia on contract day & staying there. ONLY BUY ONE IF YOU WANT TO GIVE YOURSELF A STROKE!

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Reviewer: Dave - UK
Date: 19th May 2008

Although this phone may look great & have great features I would not recommend this to anyone. I had this phone for 3 months & the two keys on the side at the top broke & then within the next month all the colour went on the screen. This has happened to three other people's phone that I know so it's not just a one of situation. If you are thinking of buying this phone I would think again. Thanks.

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Reviewer: Jack - Tulsa, US
Date: 19th May 2008

I had looked for this phone for months before finally being able to renew my contract & get the phone real cheap. I got the phone I wanted. The first day it was cool then the phone had lots of applications on it that you need to pay several dollars a month to use. Then I was unable to put music on it. Turns out I need a memory card for it that is a certain card I believe mainly for Sony phones. This card is more than twice the price of normal cards I would use. Then the speaker blew out on it & started sounding rubbish & all my calls start messing up & crackling while talking to them. Then the right key on this thing broke & fell out. Then to top it all, the phone fell out of my lap as I got out of my car & I stepped on it. This is where this all becomes my fault. The phone screen quit working after this. Not broken or cracked just not working. I have dropped so many phones in my day & that usually does nothing. The water is the killer of most of my phones. So I have always carried insurance because I have broken all of my phones. So I went to get a new phone & they tell me that I do not have insurance on my phone. My wife has it but not me. How nice is that. Somehow they did not put it on my account this time. So must be my fault for not double checking everything. Now I must go buy a cheaper phone to replace my brand new phone, well it is a couple of months old.

Don't buy this phone it is cheap & breaks easily. Put your money on something better.

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Reviewer: Anon - UK
Date: 19th May 2008

This phone looks awesome but does it have fast network?

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Reviewer: Amy Devine - UK
Date: 18th May 2008

Had this phone a month & 2 weeks now & got it as a birthday present & decided to get it from Carphone Warehouse because I had read all the reviews & thought it would be easy to take back if something went wrong. Just before I decided on the phone I went into the shop & spoke to the man about the keys cracking & how I was a bit concerned & he assured me that on the black model the fault had been fixed.

He was wrong & the 4 & 7 keys have both broken. 4 have split in half & 7 has almost come off. Not happy & it's in for repair now. My advice would be if you don't want the hassle. Don't buy the phone.

However, the music player is good & camera is also good for a 2MP.

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Reviewer: Sian - Cambridge, UK
Date: 18th May 2008

All in all, this phone is genius, the design is very attractive, particularly the lights on the side.

The buttons are easy to use & none of the features are particularly complicated to work out how to use. I got mine yesterday, haven't opened my manual once & I think I've pretty much worked my way around everything myself.

Although there are minimal downfalls I should point out. Whether or not this problem is just significant to my phone & nobody else's version of the model I don't know, but the messages in my inbox seem to be in a very strange order. Where usually they would automatically get categorised in to date order from newest down to oldest, they seem to just list themselves randomly with no structure. I cannot work out how to change the format of this, which I am sure you should be able to do (if anyone else had this problem & solved it, please let me know how? )

When writing texts the buttons also react quite slowly, if you are a speed texter like myself you may find it inconvenient when the keypad cannot keep up with you. Also the video camera quality is extremely poor. As you record it, it blurs, fuzzes, & moves extremely slowly making it difficult to capture swift movement. The playback is even worse as everything is completely distorted & is at times hard to work out exactly what is going on in the film.

However, the camera itself for still images, for a 2MP, is extremely good. My last two phones have been 3MP, & I cannot notice much of a difference, although I have yet to find out what the quality will be like once transferred on to my computer. Quite obviously, the sound quality of the music is AMAZING. The speakers sound amazing, the headphones sound amazing. Almost definitely the best feature of the entire phone.

I recommend this phone highly to anyone.

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Reviewer: Sharon - Leeds, UK
Date: 17th May 2008

I got the W580i to replace a faulty Samsung U600 which totally packed up within 2 hours of me getting it home!

The guy in the T mobile shop told me no mobile phone is perfect! Yes the first batch of W580i had faulty keypads but Sony Ericsson have since improved the keypads.

I had been on this site & read all the bad things about it but still decided to give it a try, at the end of the day if it goes faulty I can take it back into T mobile & they will send it off for repair (just as they have done in the past with my old Nokia).

The W580i is brilliant, I have had the phone for just over 3 months now & I have not had a single problem with it.

I am a heavy texter so my keypad does get heavy use. I have not had any problems at all with cracking keys, keys falling out or keys that have just stop working.

The slide is perfect, the lights work, it does not switch its self on & off, there is not a mark on the phone & paint isn't wearing off anywhere, the phone is fabulous!

I have this phone on contract & look after my phone just like all the other things I work hard to own, my opinion is take no notice of the negative stuff on this site, bite the bullet & give it a go, I did & have not looked back since it's a brilliant little phone.

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Reviewer: Jane - UK
Date: 16th May 2008

It is good in most things & I love the fitness feature but since I brought this phone I have had nothing but trouble with the keypad. I had had it for 30 days & only just realised that the star key did not work. It was not a key that I would normally use so I didn't realise. I took it back to Carphone Warehouse & they said that they could not just swap if for another one as it was over the 28 day limit. I sent it off to have it repaired & had to wait 4 weeks without a phone & then got it back & 2 to 3 weeks later, 3 of the numbers keys 4, 6 & 8 were all cracked in half. I think it is a good phone but the buttons & not good & puts a downer on the phone. I have to admit I read a review on this phone before I brought it & it said pros & cons & the only thing for cons were buttons & I thought, oh it will be OK, it won't break on me, but obviously, the buttons have been a nightmare.

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Reviewer: Jessie - High Wycombe, UK
Date: 15th May 2008

I've had this phone for two months now, & its fine, no keys cracked or whatever. A few days before I got my phone I was really worried about the keys cracking & everything, but I went ahead & got it. Seeing as I got mine off the Internet & that it was clearance (meaning leftover stock) I thought my phone would break as well, but so far it hasn't. :D

As for usability, I gave 100% because, I have to admit, I have dropped my phone a few times, & so far I haven't got any scratches on my screen or any obvious marks.

I never regretted getting this phone, & my friends love it too & everything, so all's good.

My advice is, don't listen to the bad reviews. Just go ahead & don't let others sway you.

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Reviewer: Katie - UK
Date: 13th May 2008

Well I got this phone for my birthday from Phones 4 you & in 2 weeks I had to take it back, & now I am taking it back again, this is because of the keypads as well. They are very small & brake easily. Also if you take pictures, sometimes they won't show so you half to turn the phone on & off which is very annoying because if someone rings you your music might not be on so its embarrassing in front of your friends when Sony Ericsson ringtone comes on. I would advise anybody who is thinking of getting this phone to rethink as it is a waste of time!

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Reviewer: Nikita - UK
Date: 12th May 2008

What a load of RUBBISH! Two months old & everything has gone wrong on it, wish I had read all the reviews before buying it. I took it back to phones 4 you & they sent it off to be repaired but I then received a letter to say it was water damaged. Which is an absolute lie! Obviously so many things wrong with it they don't want to repair it. & on top of that they won't return the phone until I pay for the fact that the engineer has taken a look at the phone!

Here is just a few things that have gone wrong.

- Split keys (all of them).
- Memory card won't go in.
- Screen not working.
- Earpiece not working.
- Keeps freezing.
- Photos & music keep being deleted.
- Slow.
- Phone calls cut off.
- Memory card full (not! ).

The list goes on. The phones are still on the shelves & Sony have no intention of removing them. Something needs to be done about this surely it is against the law to sell something they are more than aware has so many faults. It's not exactly a cheap phone. My advice is DO NOT BUY THIS PHONE! You will be left out of pocket for a piece of junk!

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Reviewer: Harry Holmes - UK
Date: 12th May 2008

This phone was a bit rubbish at first because the front fell off it but anyway it has superb features & is altogether it is brilliant.

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Reviewer: Bex - UK
Date: 12th May 2008

I bought this phone a couple of weeks ago, & I have one thing to say.

It is the BEST phone ever. I had read the reviews & started to feel unsure, but seeming as I had a 2 year warranty with Sony Ericsson I thought it would be OK. I bought the red version which only came out three days before I bought it.

About the keypads cracking, Sony Ericsson have fixed the problem, my friends had the same phone when it first came out & the keypads certainly feel more sturdy, if you don't feel sure, then just try texting with your thumb, its actually a lot quicker!

I would recommend this phone to anybody. Its a great buy.

Hope this helped.

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Reviewer: Samiee - UK
Date: 10th May 2008

I Got This phone In Red Today With Orange & I Absolutely Love It! Get the Red One It Is So Gorgeous! I Wasn't Sure About Getting It Because Of All the Bad Reviews I have Read But I am So Glad I Did Now!

One Thing though, I can't Change the Colour Of the Lights On the Side Of Mine, Does anyone Know How Or Why I can't?

To anyone thinking Of Getting This, Just Go For It! I Hope This Helps!

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Reviewer: Dean Colquhoun - Liverpool, UK
Date: 9th May 2008

The worst phone I have ever bought I have sent it back about 4 times & every time I have had it back another button has come off I got it the day it come out & it was the worst thing I ever done I will never recommend this phone to any one I have got about 5 mate that have got this phone & there one is the same this phone is rubbish I think I will never buy another Sony Ericsson phone again because they way they speak to you when you phone them they said the first time I phoned well what do you want me to do about I was fuming they have had the phone more times than I probably have I am really upset with them.

Very unhappy from Dean.

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Reviewer: Samantha - Stokeee, UK
Date: 8th May 2008

Where to start. Had this phone since Christmas. Not a long time at all is it. The buttons have begun to crack, but so has everyone else's. A bigger problem to come.

All the top buttons (the Walkman button, the OK button, the left buttons & the right buttons) none of them work! You have to deeply press down onto the screen & press the buttons to actually make it 50% chance work.

The lights have completely gone out of the buttons & the side lights have gone as well.

The memory card slot is so hard to open. & the memory card always seems to come out of place. The back blue paint under the slide has all chipped & the back won't go on properly. Since I dropped it, ONCE.

Useless phone, my opinion is don't get it!

First few months I had this phone I thought everything would be perfect, nothing would go wrong! How WRONG was I. Total rubbish!

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Reviewer: Shannon - UK
Date: 8th May 2008

I've already wrote on this site saying how much I loved the phone. But I've got to say, it is the worst phone I've EVER had. I did have the grey but it got stolen & I was heartbroken. Then my mum & dad decided they would replace the phone. I got it in the white this time & wasn't over keen on the colour but decided to keep it. Anyway, I had this phone for another 3 months & four of the keys cracked 1, 3, 7 & the space button.

Also the big round button with the arrows & that. Then the space button stopped work altogether. When this happened I had every intention of sending the phone back on the insurance but decided I couldn't be bothered I just wanted a new phone because loads of my friends had the same thing happen to them & the insurance told them it couldn't be repaired. On the 3rd of May I went shopping with my mum because the night before I had seen the Samsung soul on the TV & when I looked it up on the Internet I thought it was amazing. I went into the Carphone Warehouse & asked about the phone. I had a play around on one & loved it. I got a really good deal in the end & even got a two GB memory card for nothing. I really don't recommend the 580 but the soul is brilliant!

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Reviewer: Anon - Essex, UK
Date: 8th May 2008

As I read through all the reviews on this mobile phone, I am beginning to get angrier & angrier. I got this phone for Xmas by my partner & after 2 months the buttons cracked & my photos kept disappearing, & the key were very slow to respond, 20 seconds to be exact. I took it back to the shop & it got repaired, 2 months later keys cracked again, so off it went again to the shop bearing in mind the shop is half an hour away by train. Came back but 2 months later for a third time the buttons have cracked, & the back button snapped & screen has fallen down. The Orange shop won't issue me with another model of phone, I was offered £25 off a new model, so you know what they can do with that £25! All I want is a phone that works, I have never had problems with Sony phones before, this has made me think about changing network providers & also reverting back to the Nokia phone's, which I've had no problems with in the past. Very disappointing, DO NOT BUY!

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Reviewer: Abeni - UK
Date: 6th May 2008

I bought this phone in November & to be honest with you I have had very few problems. The screen goes dark from time to time (as in pressing the buttons don't make the screen appear) but thats happened with all the Sony Ericsson phones I have ever had & all I have to do to see the screen again is slide it up & down or just press the play key a few times. If worst comes to worst I turn it off & turn it on again & it is fine. Recently though, the battery life has gone down a bit, but this might also be because I listen to music a lot.

Regardless, I consider all the above to be minor issues & still think the phone is excellent. I think I was extremely fortunate in getting one that has not been blighted by the cracked keys fiasco or other serious problems & I got mine off eBay!

The Walkman is amazing, sound is amazing, & the camera is quite good too. Stll can't figure out how to zoom though.

I love it, but because it really is pot luck if you'll get one that functions as it should, I am not sure I would recommend it to others. I would not suggest you buy it on pay as you go as many people are still having problems with theirs.

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Reviewer: H Davis - UK
Date: 5th May 2008

FAULTY PHONE! STAY CLEAR. THIS PHONE HAS A MAJOR FAULT WITH the BUTTONS CRACKING! It will happen after a few weeks. I HAD THIS HAPPEN & RETURNED IT TO PHONES FOR YOU. BUT AS THIS WAS HAPPENING TO SO MANY IT COULDN'T BE FIXED DUE TO LACK OF PARTS. I WAITED 4 WEEKS & GOT IT BACK STILL BROKEN. I ONLY GOT A NEW ONE AFTER GETTING TRADING STANDARDS INVOLVED! & YES MY REPLACEMENT HAS DONE the SAME! BAD NEWS!

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Reviewer: Hazel - UK
Date: 5th May 2008

I read all the reviews on this phone before getting it, & I must admit I almost didn't. Almost all the reviews talk about the buttons cracking & the phone freezing, but I have not had this problem yet. Touch wood. I spoke to the adviser in the O2 shop & asked about the buttons. I was told they have a new keypad which is more durable. This seems to be true. My phone is yet to freeze. Touch wood again LOL. The design is beautiful & I really like the coloured lights, which I had on my old phone & partly helped sell the w580i to me. Music quality is great & I absolutely love the fitness features built in. The phone is slightly slow to react when opening or texting but I soon got used to it & learnt to text a bit slower. After having the Z310i for over a year it was a welcome upgrade. To anyone considering this phone, but being put off by bad reviews, I suggest you give it a go. After all, the keypads have been made stronger & the phone is an amazing phone.

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Reviewer: Serena - UK
Date: 5th May 2008

I am thinking about getting this phone for my birthday in pink. Two of my friends have the phone in grey & blue.

One of my friends has a crack on the 2 key but you can hardly see this so it won't be much of a problem to me. Also the same person has marks on the back where the slider rubs the paint off. Still, my other friend has no problems so I think it's just about how well you look after it.

Me & my best friend are really looking forward to getting this phone (she is getting it in white) & hope we have no problems.

One more thing, my friend says you can't change the lights for when you're just on the menu & you can only change them for callers. Is this true?

Help me out please.

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Reviewer: Leanne - Newport, UK
Date: 5th May 2008

What a piece of rubbish phone I have ever has I have had the key pad repaired & this time after a reinforced harder keypad it was worse than before I had it repaired. What a joke I am taking this matter to court.

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Reviewer: Are.c - England, UK
Date: 4th May 2008

I got this phone in the new sleek red colour a few days ago so it isn't my full review (may review again in few months time). Compare to my last phone Siemens C65 which I been using over 3 years, this is a big improvement for me. It's a bit of a learning curve for me (button functions) since I so used to my old phone. I fully aware of the keypad problem but I assume since the red colour is the latest version, the keypad should hopefully be alright but I could be wrong. The keypad does look dodgy though.

My only problem that I got with the phone is that it seen the red version from Orange (got it from Orange shop) have remove the light option (to change the lights). I did read online it in menu, setting etc but it not there in the phone, nor the instrument booklet mention the light at all. This may seen minor but it really tick me off since the lights were one of the reason that I bought. If anyone from the UK also got the red version from Orange but got the light option, please let me know how to get or find it on the phone.

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Reviewer: Varuna - India
Date: 4th May 2008

Had this phone for 8 months now, not a single problem, never, I absolutely love this phone great music great everything. I guess the button cracking problem has been sorted out.

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Reviewer: Raq - Worcester, UK
Date: 3rd May 2008

I bought the phone literally 5 days ago & the keys messed up which I was very surprised about now I have replaced it for another & by reading the reviews am worried that it will get messed up again. I really liked the features on it but I feel like hiding it under my pillow for long last use as the reviews are so negative about the phone, which may possibly be correct.

I am using Sony Ericsson for the first time as usually I buy Nokia or Samsung, which with Samsung I have had so many problems with, this pone may not have as much features as Samsung but is better! I have never had any problems with Nokia as the 7373 was perfect, I really do hope that the keys or memory card don't mess up.

More or less it's a good looking phone!

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Reviewer: Jade Gill - Wales, UK
Date: 3rd May 2008

To stop buttons from cracking, slide the phone up (leave the buttons out) whilst charging the buttons get hot whilst charging the phone & getting so hot the buttons are cracking :) hope I've helped.

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Reviewer: Are C - UK
Date: 3rd May 2008

I bought this phone yesterday in the new sleek red colour so I not given it a full review, more like my first though after 24 hours I bought it (may give another review after a few months time).

Consider that my last phone was the Siemens C65 this phone is a great improvement to me since I have been using the c65 for over 3 years. It a bit of a learning curve for me to used since I so used to the buttons & function on the C65 (e.g. Return button was on the right but on the w5801 it on the left) but I will get used to it.

I fully aware of the keypad problem but I just guessing since the new red colour is the latest version, it hopefully shouldn't break. The keypad does look dodgy.

The two things that I found the phone annoying is there no clock when it on standby meaning I have to keep sliding it up which is annoying when on the move. The second & most annoying thing is that it seen with the Orange (got it from Orange) version of the phone, they remove the light effect feature on the phone (not the theme, I mean the option of changing the light). I did read that it in menu, setting & sound & alert there a light effect option but this is nowhere to be found at all in the phone & the instrument booklet didn't mention it at all. This really ticks me off because this was one of the reasons why I bought it. Anyone out there who lives in the UK & has got a red w580i from Orange do got the light effect, please let me know how to get or find it on the phone.

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Reviewer: Rhia - UK
Date: 3rd May 2008

This is the worst phone I have ever had to be perfectly honest. It always deletes my pictures & music. I can't get any of my pictures back, or videos, or music. It's always freezes. I have only had it a few months & I already want a new one because of how shockingly bad this phone is.

I give this phone 10 out of 100.

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Reviewer: Kk Mac - Scotland, UK
Date: 3rd May 2008

I got this phone for Christmas! & my mum bought me a new SIM but it wouldn't take it so I had to use my old one.

Everything was going OK but the buttons are not good! 3 of mines are cracked but I don't see the point in going to get it repaired because they might just break again! So this Christmas I am going to get a new phone (if it lasts until then)!

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Reviewer: Sony Junk - US
Date: 2nd May 2008

I have had my cool W580i for 34 days & now the speaker in the earpiece is all 'crispy' & distorted. I have to send it off for repair. I loved the phone up until yesterday.

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Reviewer: C - UK
Date: 1st May 2008

Hi I am thinking of getting one but the thing is I keep reading & all the time the bad pionts say it key pad keeps breaking. I really think it looks nice & my mate has one & she loves it but I love to text & listen to music.

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Reviewer: Marie Mcmullen - Manchester, UK
Date: 30th Apr 2008

I got this phone in October & I've got rid it. It was great for storing music & photo's & was very loud & I like the way the sides lit up when it rang, but I hated it because the buttons cracked (like everyone else's apparently) & I also had the problem of the memory card popping out of place, I nearly had a heart attack because I thought I lost everything, thankfully I realised but problems people have had I can share. It froze a lot I had to keep taking the battery off & putting back on. I have now got LG KF700 only come out a couple of weeks ago & I love it.

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Reviewer: Andrew Bucaro - US
Date: 30th Apr 2008

This is an awesome phone its very easy to use.

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Reviewer: Sophie Courtier - Dorchester, UK
Date: 29th Apr 2008

I had the Motorola PEBL as my Old Phone, & Found out, it was Utter rubbish.

I am researching loads about a new phone, & really wanted the W580i. After reading the Reviews, I am not So Sure. Yet, I really do want this Phone.

Can you Help me out? Any suggestions on a Neat looking phone, or if I should get this one? Help!

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Reviewer: Briony - Milton Keynes, UK
Date: 28th Apr 2008

IT'S ME AGAIN!

I have already posted a comment before, back in December. Now, since then A LOT of things have changed with this phone, but then again they haven't. FOR instance, when I last wrote, I was on my SECOND keypad. I am now on my FOURTH!

When I had it fixed for the third time & finally got it back after waiting ANOTHER 2 weeks, the buttons wouldn't work (AGAIN! ) It turned out the actual buttons underneath the fancy keypad was broken & didn't work. So I had to send it off almost straight away after getting it back for repair. This was the FOURTH time it had been sent off!

Carphone Warehouse said to me that they had made a new HARDER keypad, so I was like 'Ooohh thats great' & it was sent off for the 4th time to get a full keypad & buttons repair!

At first, the keys did feel firmer & I finally thought that I could use my phone without worry of the buttons cracking again. But to my surprise & horror, 2 days later, they started cracking, ONCE AGAIN! Astonishing!

So, this time I was annoyed & angry, because I am fed up of this phone cracking & breaking. Letting so many people down, I don't KNOW WHY it's still on sale! Anyway, so we went BACK to the shop, & they said, 'there's no point in fixing it again, we will just give you a list of phones & handsets that you can swop it for as a replacement.' So they have. I have the option between 2 Sony Ericssons, 3 Samsungs or 1 Nokia. But after this experience with my first Sony Ericsson, I think I'll NOT go for one of them!

People, this is just annoying & a waste of money. Listen, within 7 full months & a bit, this phone's buttons have cracked 4 times, the actual keypad has broken once, the paint on the back is wearing off, the battery is terrible & charge it every night, the play button in the middle is losing its colour around the edge & my on & off switch has sunk it.

& now, I have three more problems on my phone.

- the memory is saying its full, when it's not because I deleted a WHOLE LOAD of files this morning.

- Whenever I am mid doing something on my phone, the phone will freeze for about 2 seconds, go back to main menu, lights will turn from red to green & it will start violently & rapidly flashing changing from menu to start screen. After this is then stops & just goes dead. To get it to start back up again, I have to wait about 10 minutes before I turn it on & it actually works, until the next time it does it.

- the back has come off. & it PHYSICALLY will NOT go back on!? It's so weird & irritating. Yes it was my fault for dropping it, (it fell out my pocket) but the back should surely go on. I have tried, my mates have tried, my family has tried, the shop staff have tried & it just won't go back on. So I am forever making sure that when I do use it, the back doesn't come off!

This is NOT a good phone!

PLEASE PEOPLE DO NOT GET IT. It's just a waste of time. My mates got it after me, & ALL of them have had the same problems, (even problems with the Bluetooth & connection! )

DO NOT GET THIS PHONE. LISTEN TO the PEOPLE WHO ARE TELLING YOU FROM EXPERIENCE, NOT the PEOPLE WHO 'think it won't happen to their handset.' IT WILL, & YOU WILL BE ANGRY ABOUT IT, BECAUSE SO MANY PEOPLE HAVE WARNED YOU & TOLD YOU. DO NOT GET IT, WE KNOW WHAT WE'RE TALKING ABOUT. Don't follow the pretty design, FOLLOW the FACTS!

You've been warned by A LOT of us, listen to us ALL!

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Reviewer: Steph - UK
Date: 27th Apr 2008

Do not buy this phone, it was a disaster from day one, cracked keys, shoddy & cheap looking. Back to Nokia.

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Reviewer: Kiss - Swindon, UK
Date: 27th Apr 2008

I've had this phone since Christmas & nothing has gone wrong with it!
I've got the pink one, so the sides light up purple & my keys light up pink!
I love that when someone is calling me the sides go from blue to red to green!
Also the speakers go quite loud.

So over all I recommend it, I'll be keeping it for many years x.

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Reviewer: Blair Brown - Whiburn, UK
Date: 26th Apr 2008

Loved the look of this phone when it first came out & really wanted it. Once my contract finished I finally got it. Had this phone for 4 months & within 2 months the 3 buttons had cracked. Memory card cover kept opening & nearly lost card more than once. Slider also goes very stiff. Software also went weird & would not save messages to my inbox! Now has been sent away for repair & turned out that it cannot be repaired! Very upset & have ordered a different phone!

If you are considering this phone think very carefully. I would not have another one & it's more hassle than it's worth so I suggest you stay away from this phone! Four other friends have this phone & ALL have been sent away for repair.

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Reviewer: Tracy Spowart - Newcastle Upon Tyne, UK
Date: 25th Apr 2008

I bought this pink phone for my daughter in December 2007 when we got it home we found the back wouldn't come off (she wanted to put her contract sim in) so we took it back to Orange, they gave us another we had that 2 weeks & the buttons had cracked so back we went & got a third I was told if it went wrong again I could have a refund.

Guess what!

Yes you're right the phone went wrong after having it 32 days the buttons had cracked the number 1 button had fallen off & one of the bigger buttons at the top left of the phone was hanging on by a piece of thin plastic, I went back to Orange but they told me I couldn't have a refund as it was over the 28 days (yes by 4 days) they did offer to have it repaired but I refused as it was the third phone with faults.

So I got legal advice & put it in writing to the shop giving them 14 days to either refund my money or change it to another phone.

I heard nothing from them not a peep so I rang the Orange shop up & was told by the manager that it was being dealt with & we would be able to come to some agreement, did I hear anything NO, so I took advice again & put it in writing giving them 7 days or I would take it further, tick tock went the clock! I never heard a thing I rang the shop again & told the manager I wasn't happy & will be taking this further he then offered to send the phone away & she may get another phone but if I did it would only be the same as she has now which I didn't want or it may be repaired it depended upon what they said at the other end when they looked at the phone, I spoke to my daughter & she said she wanted a different phone, so I rang the manager back & told him no I don't want what you're offering, I will take it to court he told me that he would email the other end & see if she could have a different phone without the hassle of going to court, he rang me back today at about 5pm to say they had received & read the message but had not replied as yet & he would ring me tomorrow morning & keep me updated.

I don't want to take this to court but I will if I have to.

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Reviewer: Dramagal - London, UK
Date: 24th Apr 2008

I can't wait to get this phone I have read all the reviews but I am still getting it. I'll put it on guarantee or whatever you call it. Does the pink one light up from the sides? Please write back.

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Reviewer: Gavin - UK
Date: 22nd Apr 2008

Yep same problems as everyone else had this phone 3 months & the buttons cracked. Did read a review on here about losing the memory it's the memory card popping out just push it back in. I am now on a new replacement & if it goes wrong again I am going back to good old Nokia so come on Sony Ericsson sort these phones out please.

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Reviewer: Only Me - Birmingham, UK
Date: 21st Apr 2008

I ordered this phone yesterday but I've read most of the reviews & I might just return it as soon as I get it delivered. I really liked this phone.

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Reviewer: Chloe - Cardiff, UK
Date: 20th Apr 2008

I bought this phone I January & I has already been in for 4 repairs all of the keys have cracked twice the select button has cracked & fallen out & the camera has stopped working & the phone freezes frequently this phone is the worst phone I have ever bought I will not be buying a Sony Ericsson for a while I will stick to Nokia in the future.

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Reviewer: Hannah - UK
Date: 19th Apr 2008

I really wanted this phone until I read these reviews. It seems like almost everyone has some sort of problem with it, often the keys cracking which was happened to my friend who takes care of it. I have decided to get another one but I still want a Walkman because they are really good!

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Reviewer: Paul Callard - UK
Date: 16th Apr 2008

The keys crack! Sony Ericsson are not at fault here. They recalled the phones but certain retailers such as Orange ignored the recall & have continued selling them since knowing that when they break Sony Ericsson will repair them under warranty. The retailers want their money & who cares about the customer afterwards!

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Reviewer: Shahan Uddin - UK
Date: 16th Apr 2008

This is a great phone packed full with features including Walkman, shaker, & even a fitness application. It's perfect for the younger user's that are looking for a practical yet stylish phone. I've had it for 2 months & it's been best phone yet. Also for the price its great value.

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Reviewer: Nikki - UK
Date: 15th Apr 2008

I hate this phone. I got it on contract with O2 in September 2007. Since then each month I have had to send the phone back to O2 for a replacement. I have had 4 replacements due to the buttons cracking & parts falling off, admittedly the 5th replacement was because I broke my phone. After escalating my complaint to a manager of O2 they agreed that I can either send the phone back via a shop to be repaired or I can have a replacement, w910i. I refused to go to the shop, it was bought online not through a shop plus I do not have time, so took the offer of the different model, which should arrive tomorrow. But after reading the reviews of the w910i I am not so sure I will be happy with that.

Overall the w580i rubbish phone, not only happened to me but my mate also.

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Reviewer: Jenna B - UK
Date: 15th Apr 2008

Awful phone, it has broken in several places. Buttons snapped & broke. Don't buy it. Don't even think about it.

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Reviewer: Teresa - US
Date: 15th Apr 2008

For the first 39 days this was the best phone for my son. I had decided I looked it so good & worked so well that when my contract was up I would consider getting this one. Well that has changed now. The LCD behind the glass screen cracked on day 39 & since the Sony warranty is only for 30 days I am being told I can have them repair it for $175. They continue to say this is physical damage. The phone has not been dropped or physically abused. I am still in the process of trying to get to an escalation manager to get them to fix it. A friend of ours got the phone & within 10 days he had the same thing happen to him. I would not recommend this phone. It is expensive & the company doesn't appear to stand behind the problems with it.

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Reviewer: Fay Stanley - Huddersfield, UK
Date: 14th Apr 2008

I have had this phone for about 6 months now, & it has been unusable for about 4 of those months. The buttons have ALL cracked, & the phone seems to enjoy switching itself off whenever it pleases usually when I have to make an important phone call. The only way to get it back is to take out the battery & put it back in only to get a further two minutes use before doing the same thing again & receiving error messages on the screen saying sim card not inserted or similar, when the sim card hasn't been removed since I got the phone. I have reverted back to using an old Nokia till someone can get it sorted for me I am not going to settle for a replacement handset I want a different one all together. Sony Ericsson have always been really good for me & their phones are good for music which is the main reason I buy them but it seems that this phone likes to forget that my memory card is in the phone & therefore I can't play my music! & the slide becomes really stiff & gritty after a few weeks! Has anyone else had these problems apart from the buttons thing because I know everyone has dealt with that.

Bit of advice don't buy this phone it is a waste of money & time it looks good but it's not!

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Reviewer: Gihapon - Cebu, Philippines
Date: 14th Apr 2008

I think the cracking thing has already been resolved by Sony Ericsson, it's just a matter of taking care of it. I had this phone for 3 months now & I have no problem regarding the phone. It's the best phone I ever had. The picture is very good so as the music with mega bass it's pretty cool. The style is beautiful. Nice resolution. THUMBS UP!

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Reviewer: Alex - UK
Date: 13th Apr 2008

This phone is great. Don't listen to the other reviews, I have had the phone for 7 months now, & I haven't had to send it back, the buttons don't crack, the colours on the side of the phone are working, & when I do something, it always responds in about 1 to 3 seconds. If you treat it carefully, it will have no scratches for up to a year.

The only problem is that if you use it for a day, constantly, for about 15 hours, it will run out of charge. Don't LET THIS PUT YOU OFF THOUGH! It will recharge fully in about 55 minutes.

Probably the best phone I have ever had.

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Reviewer: Katee - UK
Date: 13th Apr 2008

Best phone Ever.

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Reviewer: Georgina - UK
Date: 12th Apr 2008

I got this phone about a week ago & it's been great! It is sleek & fashionable! So obviously I think it looks good! People have asked me that if you have the phone in your pocket & you are playing music does it just automatically shuffle your songs & NO it doesn't you have to hold down the Walkman icon & shake it! IT'S immense! Another feature I love about this phone is the pedometer! You can set it so it tells you how many calories you have lost & how many steps & miles you have done in that day! The picture for the camera is REALLY good! I thought it wasn't going to be that good but it was!

Overall I think this is a great phone & I would recommend it to anyone!

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Reviewer: Sha Sha - UK
Date: 11th Apr 2008

Do NOT get this phone. I had it 4 a month & after a call it froze on me & it switched off & it hasn't come on ever since! I spent £30 to get it rebooted but it still won't switch on. Every time I see this phone it makes me so angry!

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Reviewer: Jan - Cumbria, UK
Date: 11th Apr 2008

This phone must be the worst Sony have made! Got this phone for my daughter for Xmas 2007, it has just been sent off to get fixed for the second time because the buttons keep cracking. The phone has turned into a chameleon also as it decided that it was going to have 2 colours at the same time Orange one side & green the other. Come on Sony your letting yourself down big time. Don't WASTE your MONEY ON the W580i.

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Reviewer: La8 - UK
Date: 10th Apr 2008

I have the pink W580i & have only had the phone for 3 weeks, as a whole the phone is good. However, I have found a few problems with the fact that the phone freezes during games & has to be turned on & off again. The memory card pops out if I catch the top, & for some reason I cannot get the blue light to stay on. If I go on the music player the light will turn yellow. If I go back of it, it turns blue, but if I go back on the music player & off again the light stays yellow & the only way to change it is go back to themes & reset it. Is it just my phone or is it a design flaw.

Apart from those few things I cannot find anything else to fault it, I really like the shades of pink & overall I am happy with it.

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Reviewer: Lisa Stone - City, Bahamas
Date: 10th Apr 2008

The phone is a good looking phone but the buttons crack. I had to send it off after only a month of having it. When I finally got it back 3 weeks later all the buttons were fixed but the space button was really stiff & it doesn't work anymore. Also I had to send it off because one of my pictures came up in the back ground so I turned my phone off & it wouldn't turn back on or charge. I couldn't believe I had to wait 3 weeks & now it is playing up again. You should warm people about these phones before they buy them. These phones are RUBBISH so don't buy them or you might find yourself on here complaining as well!

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Reviewer: Judith - South Yorks, UK
Date: 9th Apr 2008

Same problems as everyone else including the worst customer service I have ever received in my entire life from PHONES 4 you. DON'T BUY THIS PHONE. DON'T DEAL WITH PHONE 4 you.

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Reviewer: Crissi - Chippenham, UK
Date: 8th Apr 2008

It is A Good Phone Especially If Your Into Your Music! I Have Had the phone Since December, & Was Warned By One Of My Mates That the Buttons Would Crack, & Now In March They Started To Crack 5 & 8 Buttons!

Other Than the Buttons, It Is A Good Phone!

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Reviewer: Aa - UK
Date: 8th Apr 2008

I have got this phone & it is really nice but I don't know how to change the colour on the side of the phone? I have looked at other peoples answers to my question & they say it is in settings, sounds & alerts, light effect but this does not work on mine I have tried & tried somebody please help! Thanks.

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Reviewer: Shazzie - Kingston, UK
Date: 7th Apr 2008

Me & my friend have bid for this Sony Ericsson W580i phone on eBay & are very excited to hopefully receive it. Our friends have it & they haven't had any problems with sitting on their phones neither the buttons cracking. I think it should be fine as long as you take good care of it meaning not putting it in your back pocket when sitting down. I recommend this phone to anyone, it is slim, stylish & sleek. It has good features & great for using in a busy everyday life. You can view your emails on it, I think. Also people say that you can't zoom in on the camera unless it is on VGA but that isn't a problem really because a phone is for texting & calling people so if you wanted to take a picture of something, then surely you should just use your camera!

The Bluetooth downloads the songs really quickly, I think. You can also download games from a computer using a USB cable. It comes in a good variety of colours such as pink, grey & blue, black & Orange & white & Orange. It has video player & video recorder. It has GPRS, even though I don't know what that is.

Other than that, I think this is the best phone & I haven't had an experience of it cracking even though I haven't got it yet but hopefully I won't have any experience in my time of using it.

I hope this helps people choose if you want this phone because if I was you I would get it.

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Reviewer: Daniel Pasha - UK
Date: 7th Apr 2008

I am with Oliver from Derby. Only have had this phone for 4 months, & two buttons have cracked, left & right buttons have become loose, left buttons do not work, navigation buttons are not working & also having Bluetooth problems. If you really want this phone I advice you not to buy it but buy the S500i instead which is basically similar.

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Reviewer: Karen - UK
Date: 7th Apr 2008

Where so I begin! This handset has been a problem since the beginning! Hence the low review percentages, I have lost patients with it all!

I first handed it in to get sorted because of the speaker being broken (making calls impossible), the keys being cracked, one of the navigation buttons coming lose & the memory card slot cover being broken, I had the phone only 3 months!

It came back & the speaker was still broken (CPWs fault not SEs) so away it went again. This time it came back & the speaker lasted all of 3 days!

It was time for a replacement handset (the fact that this took 3 weeks was again CPWs fault not SEs). This has now lasted 3 months & the screen has just broken as well as having some sort of software malfunction in which it switches off whenever it feels like it usually when your trying to use it!

Again I am getting a replacement but I am holding out to get a new model & not this one!

If your thinking of buying one, don't!

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Reviewer: Alex - Stockport, UK
Date: 7th Apr 2008

This phone is rubbish it keeps freezing (screen goes blank then nothing! ) only remedy is removing battery the back is nigh on impossible to remove with your bare hands. It looks OK features are fine for price but serious software flaw. I am leaving this feedback as 8 other people with same phone I know have same problem.

I have loved all my previous Sony Ericsson phones but this one has just been grief! Hopefully they will sort themselves out ASAP!

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Reviewer: Bub - West Yorkshire, UK
Date: 6th Apr 2008

Bought this phone for my daughter for Xmas had problems with phone crashing all the time been sent off for repair 3 times at last phones 4 you have come good & sent a new phone out hopefully the new one will be OK. I had it for 3 days now & everything OK, fingers crossed let everyone know if any problems.

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Reviewer: Lisa - Falkirk, UK
Date: 6th Apr 2008

Got this phone for Christmas! Only had it around 3 months & the buttons have already started to crack! Isn't a good phone to buy!

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Reviewer: Bobina - UK
Date: 6th Apr 2008

I got this phone in March, & it is a very good phone. Apart from in some areas, where if you are playing a song the screen will freeze & go black for a minute or so, but the buttons will still work.

Another thing I have just realised is, today my phone was in my pocket, & it was fine & I got a text so I took it out & looked at the text, & I realised that all my pictures, songs, videos, themes, etc, were all gone. It said that my memory card wasn't in properly & so I checked, & it was. So I switched it off then back on & after a couple of times all my pictures reappeared, but everything else hasn't, & I haven't dropped it or damaged it in any way that I know of. Can someone please get back to me on this?

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Reviewer: Wazza - UK
Date: 5th Apr 2008

I have just purchased a Sony Ericsson W580i & am so far extremely happy with the phone. It looks in my view stunning & the lighting effects are funky (especially in the dark! ) This is the latest W580i & therefore I have been informed that the key pad cracking has been fixed (fingers crossed! ). It feels solid enough & the features are great. Despite only owning my W580 for a few weeks I can only give it the highest of praise.

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Reviewer: Dot - Kent, UK
Date: 5th Apr 2008

Loved this phone when I first got it but had it for 2 months & the buttons started cracking. Took it to the Carphone Warehouse & complained I asked for a new phone but they said they could only send it off for repairs. Got it back 2 weeks later & all they have done is put a new keypad in it. Had it back for about 2 weeks now, nothing cracked yet but I am waiting.

Another problem is where the phone slides it has scrapped all the coating off at the back but now it has moved away from the back so you can see the inside of the phone.

However the features are good, camera is good part from not having a flash & zoom it's great.

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Reviewer: Bunny - UK
Date: 5th Apr 2008

How many songs does this phone hold without buying a memory card? I really like this phone I think I am going to get it on Monday in pink! Can't wait!

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Reviewer: Soap - Monchengladbach, Germany
Date: 5th Apr 2008

I just bought the phone today. I've had a fair trial with Motorola, & this was the only other available in store. My LG batteries always fail, & this was highly recommended.

Did I do the right thing?

The buttons seem fine, just need to be a bit more aware of what I am doing. But the reviews have got me worried, now.

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Reviewer: Suz - UK
Date: 3rd Apr 2008

I have had the Sony Ericsson W580i since the start of August 2007. There is a slight crack on the buttons on the left, but apart from that the phone has been fine.

It's an easy to use phone & I would recommend it.

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Reviewer: Gary Atkinson - Barrow In Furness, UK
Date: 3rd Apr 2008

I have had this phone since last August. It's been back to the Carphone Warehouse twice. Reading other peoples reviews I have the same problem. Keys cracked & also the first time as well as cracked keys the antenna had failed. I have stayed loyal to Sony Ericsson for my last three handsets but Sony get your act together. This handset clearly has some design issues & I wouldn't recommend anybody buying it unless you want a load of trouble. Many of your customers have the same problem with the cracked keys. My advice is to find an alternative to this handset.

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Reviewer: Oliver - Derby, UK
Date: 2nd Apr 2008

This by far has got to be the worst phone I have ever purchased! 4 months old & it's beyond repair! Never dropped it, never abused it, but all of the main keypad has cracked, the left hand buttons have fell off, cannot get the memory card out & the slider has become so loose you can see inside!

Have had some really good Sony Ericsson handsets in the past, well built & easy to use, but this has put me off! DO NOT BUY!

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Reviewer: Kirst - Hull, UK
Date: 1st Apr 2008

Well I haven't got this phone so I have put a 100% for them all! But I have wanted this phone for absolutely ages! A lot of people say that the keys crack & it breaks easy? Is that true? Does anyone have the urban grey is that one the same? I really want it! Can anyone help? Or can anyone recommend a really good, stylish, up-to-date one for me? Kirst.

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Reviewer: Ellie - UK
Date: 30th Mar 2008

I have this in white, & it's an absolutely gorgeous phone. It's very stylish & lightweight & I absolutely adore the lights on the side. I have had no problems at all with the buttons cracking or the phone freezing, & the Walkman plays music louder than my laptop does. The shake control is still quite fun to play with, & my friends all love the Track ID feature.

The only quibble I have is with the camera. No flash, & you can't use the zoom unless it's in VGA mode. However, it does take nice, clear pictures & if I want top quality photos I have a separate digital camera.

Overall, a good looking phone that has a lot of fun features & is really easy to use.

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Reviewer: Dan Curley - UK
Date: 30th Mar 2008

Very annoying. Buttons crack & you have to send phone off for 2 weeks to get it fixed. Also if you put your phone in your back pocket then this phone will annoy you as when you sit on it the phone will unlock itself & call somebody. This is because one of the phones shortcuts is previous calls & when it unlocks itself it will go into previous calls & ring somebody. Not good for credit.

However, if you don't put your phone in your back pocket & you are willing to send you phone away for 2 weeks a very good phone.

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Reviewer: Alicia - Zambia
Date: 30th Mar 2008

I am REALLY confused because I really want to get this phone because it looks good & has good features but everyone saying it breaks all the time can anyone help?

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Reviewer: Lisa Williams Clement - UK
Date: 30th Mar 2008

I have had this phone since December 2007 & I wish I had read these reviews before getting this phone. In the short time I have had it, 3 of the keys have cracked & the return key has frozen & won't work & also the centre up, down button won't go up.

All in all a bad time with this phone. Am taking it back to Carphone Warehouse & am going to demand a replacement not a repair as this is obviously an ongoing problem with this phone.