UK mobile phone reviews - Sony Ericsson S500i Review

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Reviewer: Munro - UK
Date: 3rd Jul 2010

I've now had this phone for just under 2 years, which is a very long time for a Sony Ericsson. This phone is durable, easy to use & ever since I've bought it, I've never found a slide phone that is as good as it! Compared to phones that my friends have, that have come out recently, I've found that this can easily still compete with them. There have been no problems with this phone as far as I can see, it's has never broken, none of its features have died, & despite it being VERY scratched (thanks to being in my pocket all the time) it is still very much the same phone as it was when it was new. A must by, in my view! No other phone I could want!

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Reviewer: Ihtisham Iqbal - Rahmat Abad, Pakistan
Date: 30th May 2010

This is very good phone I like it because Sony Ericsson is a very good Company. I like it.

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Reviewer: William Smith - Australia
Date: 25th Dec 2009

BEST PHONE I have EVER HAD. Had it for just over a year now. Hasn't failed me once. It basically can do anything. Excellent all rounder. I don't know what others are talking about cracked keys, mine aren't even scratched a little bit & it's been everywhere.

Excellent sound quality & very durable.

TRUST ME & love it. GET THIS PHONE NOW! I GIVE IT 500 STARS I ABSOLUTELY LOVE IT, NOTHING WRONG WITH IT. IT LOOKS REALLY GOOD AS WELL.

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Reviewer: Siobhan - Motherwell, UK
Date: 5th Nov 2009

This phone is a good enough phone but is very prone to braking. Like another review I read, my phone fell off my bed & is now broke, the phone will turn on although the screen stays blank as if the phone is off. My phone also hits the Internet button which caused my bills to be very very high! Nice design, different from other phones but I would advise people not to buy this mobile as it is very prone to breakages! :( 5 out of 10.

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Reviewer: Suki - UK
Date: 22nd Jul 2009

I bought this phone in January 2008 & it is still working fine. I've had no problems with it at all. The battery life is still great & after being dropped several times it's still in good condition.

Brilliant phone, would recommend.

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Reviewer: Sourabh - India
Date: 27th Jun 2009

This phone has a nice screen display even better than mobiles with 16M display. Fast & easy to use. The only limitation is that cracks appears on keys (but they didn't broke out).

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Reviewer: Meg - UK
Date: 25th Jun 2009

I bought this phone 3 years ago, it broke on me a few days ago. Now, I expected this phone to be virtually unbreakable, seeing as Sony Ericsson is a reliable make. But I was wrong. It fell off my bed onto carpeted flooring & decided that the screen would unplug itself & fall off, the plastic casing is poor & all the clips crack. I plugged the screen back in, but the little tabs on the side just gave way & now the screen won't hold. So after plugging the screen back in it worked fine, but I left it for a bit, & came back to it, & the screen was blinking at me, it wasn't showing a thing. I refuse to get a replacement because this phone has been such a letdown in the past, It freezes. The calling quality is utterly rubbish! & the design looks good, but like the w580 Walkman phone, the buttons crack, the interface of the phone just falls off. The features of the phone are amazing & good value for the money. The battery life lasts 12 hours once charged if your lucky, the game play & camera are really good (the only thing I'll miss about this phone) Web browsing was superb. But apart from these things the phone was basically poor standard & wasn't what I expected from my first ever Sony Ericsson phone after being with Samsung mobiles. To hopeful customers of this phone, consider these factors, because you're just going to end up in my position, utterly disappointed. & remember, it's not the phone manufacturer that's rubbish, because other phones from Sony Ericsson are amazing. But this phone is an utter letdown. Please refrain from buying it!

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Reviewer: Yolanda Moore - Poole, UK
Date: 22nd Jun 2009

I bought this phone in December 2008, so over one & a half years ago. It is such a good phone, & so easy to use. I have started to notice a few cracks on my 3DEF button & hash button. It still works, just has a crack. There is also a few scratches on the paint work, but that's OK. I took my phone to the beach, & loads of sand got caught into it, so that was a bit annoying, but I did nearly bury it, so I assume that is going to happen, I wasn't bothered about that.

The camera's only 2mg, but I am not that bothered with it, & it does take quite good pictures. You can use some buttons as short cuts. Also, it tends to hit the Internet button, so my bills have been quite big because of it.

Sometimes it say Emergency Calls only, that annoys me as I have full bars. The battery life is amazing & can last for over a week.

The screen gets quite smeary, & I needed a micro chip thingy to add more memory, but it was only about 5 quid. The music player is good, & the games are pointless.

All in all, the design is a bit boring, but it comes in cool colours, the features are OK for such a cheap phone & the usability is v. Easy. It's a good phone & I would certainly recommend it, as it is very reliable. Love it! I have the option to change my phone now, but I don't think I will, I love this one.

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Reviewer: Amy Lee - UK
Date: 21st Jun 2009

I love this phone! It's amazing, it lasted me a year which is amazing considering most phones don't last me more than about 8 months.

I have since had the Nokia N95 which was good but just too big & I never was able to use all the features. Most recently I've had the Sony Ericsson k770 & I must admit I did chose it but I now hate it. There's nothing wrong with it, it just doesn't live up to the stunning standards of the s500i, I fell in love with it & am now buying it again (over Samsung Tocco Lite! ) It does break easily & the keys do crack but it's simply an amazing phone!

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Reviewer: French - UK
Date: 16th Jun 2009

I had the S500i Flowers limited edition phone for my birthday in September last year. So I've had it for 8 months & it's been back to Carphone Warehouse twice for repairs.

The first time it had a complete overhaul, keys replaced, numbers replaced, new software, vibration mechanisms, audio, replacement slider & other things I can't remember.

The second time, it started again that I couldn't hear people on the other end of the phone, they couldn't hear me, it kept turning itself off.

I liked the look of this phone, it was different to anything else on the market, the phone is nice & small, the camera is rubbish only 2mpl, but not bad.

Overall, I would recommend buying this phone as I love Sony Ericsson's normally, but check what warranty you get with it (Carphone Warehouse is 2years), & if it's only a year & you don't normally upgrade after a year, then buy the extra warranty!

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Reviewer: Immanuel Fontanilla - Philippines
Date: 31st May 2009

The phone is really neat actually I also have that phone although I have another Sony Ericsson phone, but if you compare it with my S500i I will still pick the W380i even though the S500i has a higher megapixel, but if you compare with the features the W380i is the best one, I tell you the BEST superb & it is also a stylish & multi tasking phone the BEST.

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Reviewer: Jess - UK
Date: 30th May 2009

I have had this phone for 6 months & nothing is wrong with it, it is perfect in everyway. It freezes but that is because I had too much stuff on it but I would TOTALLY get someone else to get this phone it is brilliant.

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Reviewer: Rajiv - Trinidad And Tobago
Date: 13th May 2009

I would say overall the phone is really good. I had my phone for 2 years & the only problem was fingerprints & bad camera quality.

Other than that, I would recommend buying this phone. Do not slide your phone open & closed too fast or you will scratch the camera thingy. & when charging the phone, leave the phone slid up. If it remains down, the keys usually heat up too much & result in cracks after use!

ENJOY YOUR PHONE.

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Reviewer: Mehrdad - Rasht, Iran
Date: 11th May 2009

Hi, It's very stylish mobile phone, design is great but it's too poor, it hasn't any memory, & the keys are risky (about crack). But if you like design it's great but if you want to work, it's terrible (really).

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Reviewer: San - Coventry, UK
Date: 25th Apr 2009

I've had this phone for over a year & it has really let me down. The interference between phone calls in unbearable. In fact, at time I cannot hear what the person on the other end of the phone is saying. It's because of this that I am forced to buy a new phone. The keypad has also cracked but this isn't a major issue. It looks nice & its small but just because of the super poor sound quality, it's not worth the buy.

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Reviewer: Sam - UK
Date: 6th Apr 2009

I absolutely LOVE this phone! I admit that my buttons have cracked horribly, & I did have to swap my phone 3 times in a couple of weeks when I first got it, but I've had it for 18 months now & have very few complaints. My space bar did stop working, but I assumed it had something to do with me dropping it a few times, but I easily got around that problem. I've never been able to access the Internet, but not a big issue for me. I would have liked the zoom function to work in the camera mode as well as the video, but again, as I have a digital camera, it really didn't cause too much of a problem.

All in all I would never hesitate to recommend this phone, it has served me well, & I shall really miss it when it eventually goes into retirement.

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Reviewer: Pippa - UK
Date: 23rd Mar 2009

This phone was great when I got it. Unfortunately gone black, no picture at all, don't get this phone.

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Reviewer: Emma - US
Date: 12th Mar 2009

(: I love my Sony Ericsson, it's an amazing phone, really. It's so easy to use, the buttons are pretty easy to push, pretty much it's an all good average phone.

I drop it a lot & it always still works. Not perfectly, but pretty well. You can see some dents & scratches on my phone though.

Yes, my keys have cracked, but I am a texter, texting around, 3000 a month? My 1-9 keys have cracked along with my pound key. If you're a heavy texter, I warn you not to get this phone.

My music player is bipolar. The first few months I've had it it worked perfectly fine, but now sometimes it plays my songs. Sometimes it doesn't. Sometimes the volume is a little off, it's really strange.

A couple months ago, I used to be able to multitask very well. Being able to play a game, receive a text, & listen to music all at the same time on my phone.

Now, it doesn't seem to do that very well.

The speakerphone doesn't seem to be that loud either.

& the camera has decent quality, not very good, but its phone, so, what? & the video camera lets you record as long as you have the memory, that's great. (:

Overall a pretty good phone. Could use some improvements.

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Reviewer: Laura - Thame, UK
Date: 25th Feb 2009

Lovely phone, looks great. Although the design is not very good. The keys started to crack almost straight away. Also after almost a year of having it, the front kept falling off the phone.

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Reviewer: Shellz - UK
Date: 11th Feb 2009

Have had this phone since September & have had no problems with it. Have dropped it many times & the screen did shatter once but bought a new screen of eBay for under £10 & replaced it myself very easily. No problems with the keypad cracking & my 2 year old is forever pressing the buttons.

All in all this is a great phone & it looks good.

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Reviewer: Thomas - UK
Date: 10th Feb 2009

What a heap of junk this phone is! My keys started cracking after three days & within six weeks it upped & died completely. Don't be taken in by the good looks, it lasts about 5 minutes! It's back to my trusty K800i for me, virtually indestructible!

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Reviewer: Thomas - UK
Date: 8th Feb 2009

Don't buy this phone whatever you do, you will live to regret it. My keys started cracking within 3 days & within 28 days it packed in completely. Sure, it's an attractive phone but it is shoddily built & falls apart really quickly. Don't be taken in by the looks, it is a very poor phone. I would warn everyone against it.

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Reviewer: Nicole - London, UK
Date: 3rd Feb 2009

This phone is so cool, bought it, I love it, got it 3 months ago & it's wicked. No keys are getting cracked, doesn't get over heated, music player works & I bought this phone from online & it works perfectly for me.

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Reviewer: Charlotte - UK
Date: 3rd Feb 2009

I love my phone I have the yellow option & have had for about a year the buttons have just started to crack which is annoying but doesn't affect the use. The only major problem is that my camera suddenly stopped working when I try to access it, it says that another application is running & that I have to close it first however there is no other application open I took it to the shop & they said to install the updates as this should fix the problem it didn't.

Has anyone else had this problem if so what did you do? Cheers xx.

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Reviewer: Tina - London, UK
Date: 15th Jan 2009

I searched several shops in my area just so I could have the black & green S500i eventually after finding it in the fifth shop I bought it. Sadly in total I've taken this phone back to Carphone Warehouse 6 times! After the first 3 they replaced the entire thing so I had a new phone. However within a month & a half, I was back again as the microphone decided to pack in, making it pretty pointless in even having it.

Currently waiting on another new replacement & it most definitely isn't going to be the same model!

Bit of a letdown really.

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Reviewer: Mikey - UK
Date: 4th Jan 2009

Great looking phone (I have the black & green one) & does lots of things in an easy manner. Couple of downers, no flash & no radio. Also, the shortcut to the Internet is on a button which is easy to press which can cost you money. Apart from that, it's amazing. I've had it for 28 months now, nothing wrong with it. It hasn't once crashed, no keys cracked, it's perfect. This is probably only for the black & green phones, the black starts of shiny but the edges do get a little scuffed due to everyday use, but don't worry, it doesn't take anything away from it.

A definite buy for a middle range phone, once again, Sony Ericsson have triumphed :D.

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Reviewer: Carrie - London, UK
Date: 3rd Jan 2009

I've had this phone (green model) 12 months & despite the negatives I LOVED this phone & am very sad to part with it. But sadly the poor physical durability of the design is making it impossible not to!

PROS.
- Incredible themes & ringtones.

- Great software, really well designed & user friendly, has never once frozen or turned itself off, recovered within ten minutes after getting a drenching in heavy rain (the earpiece went really quiet for 10 minutes but it was perfect as soon as it dried out).

- Really pretty, slim line & light design.

- Great camera & video (could possibly have done with a flash & more megapixels but that's what I bought a 10MP Samsung camera for last summer).

CONS.
- All my keys cracked within 2 months of having it & Sony Ericsson & O2 were less than helpful as far as getting a new keypad was concerned, having read countless reviews warning about this & reassuring myself I'd be more careful with my phone than the people in the reviews I'd read or that the problem might have been fixed by Sony Ericsson I was gutted when the first crack appeared! However they all still work fine.

- the poor memory is a real pain! There's no point getting this phone if you don't want to fork out £20 for a memory card!

- About a month ago the front cover over the screen fell off & bits are now falling off all over the place so 12 months really is about the maximum life of this phone.

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Reviewer: Issy - UK
Date: 31st Dec 2008

Looks good, camera hasn't got flash but doesn't matter that much. It hasn't got radio but MP3 player great. Keys are a bit small & sometimes crack but after 27th week of production the problem solved.

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Reviewer: Stella - UK
Date: 21st Dec 2008

Very good phone, had no trouble with it & I've had it 6 months. Only downside is the lack of radio & flash on the camera, but that doesn't matter much. The only trouble is if you have the copper colour & you drop it, the dents are very noticeable.

Overall though, it is a very good phone.

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Reviewer: Tom - UK
Date: 18th Dec 2008

Phone is good, everything works fine, I have had it for a while but the 1, 2, 3, 4, 5, 6, 8 & hash keys have cracked but they still work so yeah it's a good phone really.

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Reviewer: Jack - Bath, UK
Date: 12th Dec 2008

Have had the phone for 28 months now & astonishingly nothing has been wrong with it!

recommend the phone to anybody.

On the downside though it hasn't got radio & the camera is not the best but it is still quite good.

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Reviewer: Gill - UK
Date: 10th Dec 2008

I have had this for under 12 months, it keeps freezing, it keeps deleting my songs & pictures. I have had to take it back.

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Reviewer: Vicki - Somerset, UK
Date: 4th Dec 2008

I had this phone for 12 months, never had a single problem with it, yes one of the keys cracked, but it didn't make a difference to the way I used it. The only way I realised it had broken was that when the light shone through a tiny little line.

The features are all right, can't complain about the camera as it is quite good for £80 new.

Despite all the reviews about the phone being so delicate & breaking every 5 minutes mine has never frozen or coughed, even after a few drops. It hasn't even got a scratch on it.

This was my first Sony & I wasn't sure when I first got it but it is extremely easy to use, the only issue you could have is that the keys are quite small, not a problem normally but when I have got my nails on it can become difficult.

There's only one reason why I have stopped using this phone & that's because my crush on the LG Cookie got the better of me & I finally bought it. I am hoping that next year I can review the Cookie with as much praise.

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Reviewer: Mikey - UK
Date: 2nd Dec 2008

Don't listen to the bad reviews. I have had this phone for a year & no keys cracking, no problems whatsoever. If you want a better phone by all means go for a higher priced one but this one does its purpose for a lower end middle class phone. Looks good, feels good, cool lights etc. Fantastic.

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Reviewer: Ramses - India
Date: 2nd Dec 2008

Its design & look is mind blowing. Yes there is some problem with the keypad. Apart from that the mobile is worth buying. The light effect & screen resolution are outstanding. Lighting effect for call & SMS is also good. Totally it is a good phone. Finest creation of Sony Ericsson.

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Reviewer: Amy - Glasgow, UK
Date: 1st Dec 2008

The digits cracking & the space button not working are definitely the biggest problem with it. I have had no other problems with it except it no longer vibrates when I receive calls.

But as I have had the phone for nearly a year now I see no point sending it away to get fixed as I'll be updating it soon anyway. I love Sony Ericsson's & I don't think this will stop me getting another.

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Reviewer: Hannah - UK
Date: 21st Nov 2008

This is an amazing phone I strongly advise it to everyone for all it's factors.

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Reviewer: Emily - Uk
Date: 20th Nov 2008

When I first saw this phone I thought I have to buy it but then I saw all these comment about the buttons cracking & I was like WHAT? HOW? & think it was the owners fault for not looking after their phone but I was so wrong!

I am one of these girls that go for really girlie design type phone & my last phone last 3 years & other one lasted me 5 years I look after my phones!

But when I went to the shops to go phone shopping because my phone has died of old age poor thing & I crack the screen (I am such an idiot) anyway I was in phone shop & I asked if I could see it & the buttons were all cracked! ALL OF THEM! & I WAS LIKE NO WAY AM I BUYING THIS PHONE!

I am really upset about this. I really loved the look of this phone but I am not going to buy a phone that is going to last an hour. Sorry but no. I am really upset about this.

My advice is don't buy this phone unless your alright with cracked buttons otherwise go ahead!

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Reviewer: Anon - UK
Date: 20th Nov 2008

I feel really sorry for Sony Ericsson. Not for the designers who came up with this absolute rubbish, but for the tech guys who must be working overtime fixing these trashy little phones, only to have them returned to be fixed again a month or two later. They must be on overtime! & oh, Sony Ericsson, after this little number you'll be losing customers in droves!

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Reviewer: Lily - UK
Date: 19th Nov 2008

I want this phone as its cute but reading comments it sounds bad but my mate has won & I adore it but I think there is something else out here.

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Reviewer: Mr - Australia
Date: 12th Nov 2008

This phone was great at first then I had it for 8 weeks & it started freezing, I got it fixed then about 3 months later my buttons cracked so I got them fixed. Now the ink has leaked over the screen & the case is falling off. It will cost me $100 to get it fixed. This is so rubbish NO ONE BUY IT!

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Reviewer: Zoe Thomas - UK
Date: 31st Oct 2008

Well, well, well, famous last words. You'll see in my previous post (30.10.08) that I was worried about the keys cracking. They didn't crack but the phone upped & died on me within a month instead!

No ringing, no alert message tones, (despite volume turned to max), people on the other end could hear me ringing but when they answered couldn't hear me speaking, nor I them.

A real dud, this phone is absolute rubbish. I cannot implore you enough to avoid the good looks & DO NOT BUY THIS PHONE!

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Reviewer: Chpsauce - UK
Date: 30th Oct 2008

Wonderful phone. Such a shame about the keypad. I've had it for about 5 months & thought I was lucky that my keys hadn't cracked. Now they're all starting to crack & are impossible to use. I am going to have to buy another phone & will NOT be buying this again.

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Reviewer: Zoe - Thomas, UK
Date: 30th Oct 2008

I simply love this phone! Had it for a month & no keys have cracked, despite being a heavy texter. However, having read all the reviews on this page I think it is inevitable that the keys will crack at some point. Please, keep your fingers crossed for me that this doesn't happen! It just goes to show that you need to do your homework before buying a new phone. I got carried away by the looks of the phone, the fact it was a slide, on my network & a Sony Ericsson. Also the price tag was quite reasonable. However Sony Ericsson have really let themselves down with this phone & I am an avid Sony Ericsson fan! They MUST be well aware of this problem, & should do a mass recall & refund those people who are having problems with the phone.

Despite all this, I do love the phone & will be very sad when it dies. Sony Ericsson you can do better!

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Reviewer: Kathryn - UK
Date: 28th Oct 2008

When I first got this phone I loved it. Great design, easy to use etc.

The camera quality in my opinion isn't all that great, but it's not terrible. You can only zoom on videos which is annoying. You can customise your pictures which is quite fun, but uploading them is a pain in the bits. Basically if you don't edit them you can't upload them. I don't know if anyone else had this problem, but it can be really annoying if say you've been on a night out & took lots of pictures.

The music player is generally great. I sometimes found it hard to put it on shuffle mode, but that might just be me. My headphones did stop working after about a year (I've had the phone for about 15 months), but they are easily replaced.

One thing I loved about this phone was the vibrating feature when navigating around the menu section. My friends would always comment on this when using the phone. Also the brain juice (I think it's called) game is great.

Texting is straightforward & the Bluetooth is fine (sometimes takes a while to become visible, but only a couple of minutes).

I've had a couple of problems with this phone. After 15 months, the keys have stopped working properly so I am having to change phones. This happened a couple of times before, but the problem went away. Also, the green part which covers the camera kept falling off which was really annoying.

Despite its few minor problems, I would recommend this phone :).

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Reviewer: Chloe - Brighton, UK
Date: 20th Oct 2008

Hi I am writing this review because I got this phone & it cost me £80. The design on the top slider isn't so great as the two bars are very small & people with large thumbs should avoid! Firstly I got this phone it was fabulous! OK camara, not so good quality as others I have seen but oh well the battery lasted me up to 4 days without playing music however I played 1 song & it died instantly & needed to be charged. HOWEVER! If dropped it breaks. My friend was holding my mobile & it dropped on the floor & smashed instantly had to fix it.

My view is that the keys didn't fall off at all for me but Sony Ericsson need to rethink the design of their sliders, AVOID this phone & buy a Samsung.

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Reviewer: Emma - Nottingham, UK
Date: 19th Oct 2008

Do not buy this phone! Although it looks good, & I like the features & it's very easy to use, it is NOT a sturdy phone. Had only had mine about 6 months when 4 of the keys cracked, the space button wouldn't work at all, it overheated when talking on the phone for more than half hour & it kept telling me to insert a SIM when it was already in, & it freezes. Oh & just a few days ago the centre circle button broke & that doesn't work at all now either. I have hardly ever dropped it & always looked after it, just seemed to fall apart. Can't get an upgrade for a good while yet so am currently looking for another phone. Rubbish! I would not have another.

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Reviewer: Emma - Essex, UK
Date: 19th Oct 2008

Overall I think this phone is great. All the features you need on it, I got it in purple the best choice I believe!

My friend got the black & green one, bad choice because fingerprints show up very easily. Apart from one of my keys splitting this phone is a must buy!

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Reviewer: Sona - India
Date: 13th Oct 2008

A beautiful phone! Sleek & Awesome!

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Reviewer: Got - Luton, UK
Date: 8th Oct 2008

Got it 8 months ago it's a good phone it's in repair at the moment.

It's not the phone it was me LOL I am quite clumsy. But thinking of getting another phone I am quite bored of it now.

But it is a good phone.

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Reviewer: Kate - Australia
Date: 2nd Oct 2008

The phone is so cool to look at & use. It is the best phone ever! The black is the best colour & the sound is so good. I love this phone.

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Reviewer: J Richmond - Bexhill, UK
Date: 1st Oct 2008

I think I must be in the minority as I love this phone. It was bought for me about 7 months ago & I've never had a moments problem with it (famous last words!). The keys are all fine & I am not the most careful of users. Its sturdy the only thing I am not mad on is the camera. It could be better, but apart from that I love it.

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Reviewer: Jessie - Slough, UK
Date: 30th Sep 2008

I am saving up for this phone & I had a go on my friends one & everyone who says its rubbish is not tellingthe truth.

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Reviewer: Joe - Rugby, UK
Date: 22nd Sep 2008

It does look nice, & it has a very nice feel to it. It's pretty small, so it fits in your pocket, & I had the white & gold one which looked very nice. I think the glowing lights are great too.

There aren't actually that many fantastic features about it really. Camera isn't very good to be honest. I think this phone is really just for the looks. It seems quite a pointless phone to me, very overpriced too.

It's easy to use, but I text a fair bit & all of the keys actually cracked! I was quite appalled really.

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Reviewer: Katy - Belfast, UK
Date: 21st Sep 2008

I really wanted this phone & I got it 8 months ago as a birthday present it was the worst thing I could have ever have done, I have had constant problems with my phone it gets to hot when talking on the phone or when charging, the buttons have cracked several times, the camera broke, the screen kept switching on & off, then the software had to be updated & then I got a totally new S500i & after 3 days of having it the light at the side won't switch off so it is running my battery down I am now waiting on a list coming out to me to choose a new phone all together because of the S500i constantly causing me problems & the technical people seemed to have my phone more than I did.

So for anyone that is going to choose this phone because you think it looks cute & stylish I would think again & go for a different one buts that's only in my opinion.

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Reviewer: Penny Kriks - Ireland
Date: 8th Sep 2008

I got this phone last week. Fully charged it & hasn't once worked properly. Put it back in its box to be returned. The phone is constantly turning itself off for no reason, then searching keeps coming up. Another fault is Insert SIM card keeps coming up, or else Emergency Calls only. The battery seems very loose at the back & doesn't fit in properly so that is the problem why it keeps turning off. The battery only lasted 8 hours even though I wasn't using it much because I couldn't! . Has got to be the worst phone I have ever come across.

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Reviewer: Caitlin - Virgin Islands
Date: 30th Aug 2008

My Gran bought me this phone for Christmas last year 2007 & it has been nothing but trouble ever since! I have only had it for 8 months & the buttons have cracked! I continuously freezes & overheats the back keeps falling off & the memory card slot is impossible to open!

Therefore I would advise anyone that wants a stylish fashionable phone that will last all of 2 months if you are lucky to buy it. But if you want a phone that will actually last longer than 2 months I suggest you don't buy this phone!

It's nice to look at but really it's a lump of rubbish!

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Reviewer: Bex - Cumbria, UK
Date: 17th Aug 2008

Just got it a week ago & it is amazing! I have it in purple, & of all the stuff I have heard about problems isn't true at all. It does everything I want & need & I love how it's designed aswell.

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Reviewer: Anon - UK
Date: 14th Aug 2008

I got this phone about six months ago, it looked good, worked well & I was told by the salesman that it was a newer produced model that's keys don't crack.

My last phone was a Motorola & it was made of metal, whereas this phone feels very flimsy & plastic to hold. It freezes quite a lot but I could live with that. The Sony M2 card slot is impossible to open, & if it breaks which it will it is not covered by the warranty.

Six months on & daily another key cracks. If your tempted by this phone as I was buy the Motorola RIZR its made of metal & whereas Motorola's get the same software glitches they have much more helpful customer services.

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Reviewer: Shacha - Afghanistan
Date: 12th Aug 2008

I had the purple version, loved everything about the look & feel of it. No cracked keys & I am not particularly careful, & my child uses it!

However, I would not recommend this phone to my worst enemy, the signal is disgraceful! Next to another really old rubbish phone on the same network, it shows Emergency Calls Only, whilst the other shows full signal! Freezes most days.

If you want a phone that looks pretty, buy it! If you want a phone to talk & text on, DON'T BUY IT!

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Reviewer: Ant - Derby, UK
Date: 9th Aug 2008

Well. I have always had Sony Ericsson's & loved them, & when I last wanted a new phone I looked around & found this. I bought it, & have had nothing but trouble since, I am on about the fifth phone, the keys crack after about a month, & at first it kept freezing & shutting itself down. & Most recently I can turn it on & press one button & then it freezes!

Needless to say I am now taking it back to the shop where I bought it & I want a refund or a change of model! Not a repair! & when I next get another phone it probably won't be a Sony Ericsson! Very Disappointing!

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Reviewer: Laur - UK
Date: 6th Aug 2008

I got this phone in February & had it since, I thought it was a really good phone the buttons never cracked as I knew when I was buying it that the buttons are really thin so I was carful anyway my screen cracked underneath the top plastic so you can't read anything on the screen I can't take it back to be fixed either its costs £45 for basically a screen. I'd rather buy a new phone which I am.

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Reviewer: Abby - UK
Date: 5th Aug 2008

I've had this phone for several months now & it still looks as good as new!

This phone is very easy to use & never freezes for me. My keys haven't cracked & I've never had a problem with them & I am not especially careful.

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Reviewer: Pamela - Dumbarton, UK
Date: 2nd Aug 2008

I have just been reading some of the reviews of this phone. I have already submitted my own. A lot of reviews are regarding the number digits splitting. Many are saying it is OK as they still work, that it is our OWN fault & that it is only related to certain colour phones.

I have the yellow phone & it has been returned 4 times for cracked digits. It is NOT OK as I paid a lot of money for the phone & I expect it to be of a certain standard for what it is designed to do! I.e. Texting & dialling numbers is part of that. I have had many mobile phones over the years & I have never had any problems with the keypads.

Those of you that have said your digits have never split. You are either lucky or maybe just give it time!

It seems all colours have problems with splitting digits.

As with people mentioning their phone keeps freezing. I would advise you to update the software. This can be done on your computer through the Sony Ericsson website.

I however, am pleased with Sony Ericsson, as every time I have returned my phone for repair, it has come back quickly, repaired, albeit not for very long.

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Reviewer: Pamela - UK
Date: 2nd Aug 2008

I have had this phone now for 1 year. It has been back to Sony Ericsson 4 times now for the numbers splitting down the middle. After the third time I had the phone returned I contacted them & asked if it was a design fault. They admitted that it was & that the number pad had been replaced with a new material. Two of my numbers have split again & I have just sent it yet again for repair.

I would not advise anyone to buy this phone unless they have a reliable back up phone to use whilst their Sony Ericsson S500i is back at the manufacturer to get repaired.

Other than that it is a good looking phone & easy to use, when you have it!

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Reviewer: Nilesh - Ahmedabad, India
Date: 28th Jul 2008

I have purchased it. It's a very cute mobile & music is great. The only one thing I didn't like is no Radio FM.

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Reviewer: Heather - UK
Date: 22nd Jul 2008

I had this phone for 5 months before I had it stolen & it was the best phone ever! None of the keys cracked, it has lots of great features & was very stylish.

However do not get it in black, like I did, because every fingerprint shows up & I had to clean it every day but apart from that I recommend buying it.

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Reviewer: Anna - Netherlands
Date: 19th Jul 2008

Hi, I am from the Netherlands & I bought this phone. I love this phone, when I saw it I knew I wanted this one. I hear a lot of people say the buttons crack. But I don't think that's a big problem & if they crack, I can send it back to Sony Ericsson. I think it's beautiful & I like to see the light effects!

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Reviewer: Jess Main - York, UK
Date: 18th Jul 2008

I bought my Black S500i a year ago from Carphone Warhouse. Within 2 months, I noticed the keys had nearly all cracked, but I didn't really mind too much, I do text a lot so assumed it came with all my heavy texting!

However, this last month & a half I have noticed that the phone freezes a LOT. I am not sure whether this is to do with it being too hot, mid to low battery, or the software.

Although it looks very stylish, I paid quite a bit of money for it (being on a student budget), & I am not happy with the way it's turned out at all. Not a student friendly buy!

I am definitely not going to buy another Sony Ericsson.

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Reviewer: Joanne Yale - UK
Date: 16th Jul 2008

I have had this phone for 12 months. It is the best phone in the world. My keys have never cracked. I love it :).

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Reviewer: Joanne - Barnsley, UK
Date: 16th Jul 2008

I bought this phone due to my much loved Sony Ericsson phone dying on me. I love the colour & style of the phone & the lights. I really don't understand what you people are on about with the buttons cracking. Even if I pressed really hard on then I wouldn't be able to break them, whether the buttons on mine being the flower edition & are better button then I don't know. It's a shame I had to down grade really, my other phone had a much better camera & stuff on it but I am not too bothered as I don't really use my phone as a camera or MP3 player anyway. It's really cute & fun.

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Reviewer: Babyreds - Barbados
Date: 15th Jul 2008

This phone is only cool due to the fact that it has lights to the side of it, otherwise it is a waste of time. I bought mine in January by the 4th week my buttons started to crack, then recently, it sticks all the time & every time I apply a theme it go strange on me. People who love to text don't get this phone because that's the main reason why the buttons crack. The sound system is great, I like, the only problem with this phone as I said is the buttons cracking & from sliding it up & down, it gets loose.

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Reviewer: Amy - UK
Date: 14th Jul 2008

S5001 copper, initially I was really please with the phone, & I still love the great design & light up feature, but within two weeks of getting it, the keys cracked, they replaced the phone & again three weeks later it broke again. They replaced it a third time, & for two whole months. I know astonishing. The keys didn't break, then the keys broke, & also the speaker broke, but I sent it to be repaired & so far so good. Lush phone, just really irritating that it kept breaking.

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Reviewer: Anon - Australia
Date: 14th Jul 2008

Hi, I am going to be getting this phone today but I am worried about the keys. Is it true that the ice purple keys don't crack? PLEASE TELL ME! Thanks.

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Reviewer: Rachel - Rotherham, UK
Date: 14th Jul 2008

I've had this phone for just over six months & already the keypads have cracked & faded. Also the hash key doesn't work as well as it should which causes problems when composing text messages. I have a couple of friends who have the same phone & have experienced similar problems. Also the camera doesn't have a flash which is a bit of a letdown.

Overall I don't reckon much to this phone. I had a Sony Ericsson before & I loved it, but after this I'll never have another.

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Reviewer: Tom Oades - Scunthorpe, UK
Date: 10th Jul 2008

I have had this phone 3 months, 4 months now & for some reason when texting it deletes its self & when you try to type in numbers they delete themselves. Also turns itself off occasionally but altogether good phone but am planning on getting a new phone due to the problems I have had.

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Reviewer: Jacob Sutherland - UK
Date: 8th Jul 2008

It is a cool phone just not that many features.

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Reviewer: Sarah - UK
Date: 8th Jul 2008

So far I am on my second phone (purple S500i). The first one all the keys cracked within 2 months, this is obviously bad design in the keys & I thought this was just a manufacturers fault. However, my second phone is doing it again, & when texting, the space button has to be pressed hard which is very frustrating.

I love the design of the phone & the lights at the side. I have had no other problems with it other than the buttons. This is my first Sony Ericsson phone & at first I loved it, I have only ever had Samsung's, & so it was nice to have a different set up with the menu etc.

I wish I hadn't gone back for the second chance with the phone, however I did so because it's so nice looking! It's a lot harder to text than with my Samsungs, & I think I'm going to go back to them.

Great phone, but your buttons will crack at some point, so to be honest it's not worth getting.

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Reviewer: Karen - UK
Date: 8th Jul 2008

I have recently bought the Sony Ericsson S500i flowers edition from the car phone warehouse I am very pleased with the phone & very impressed with the ever changing wallpaper, screensavers, & the fancy light effects the phone is very easy to use, the audio on it is brilliant, my key pad seems fine & strong & that is with every day texting use.

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Reviewer: Jal - UK
Date: 25th Jun 2008

Phone is very easy to use & have had no problems with navigating through the different features. However, there isn't much o the phone in terms of features & web browsing is pointless. The keys have all cracked after 12 months of use which is BAD! Other than the keys cracking, it really is a nice phone.

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Reviewer: Basilis - Greece, Greece
Date: 22nd Jun 2008

I have this phone almost 1 year! It's very beautiful & good for people with style. I heard of people talking about cracking keys. Well. That's not a phone problem. The problem is YOU! If you are not careful with the phone, that is your fault. My keys cracked when I was writing a message. I was very angry I was pressing the keys a lot & they broke. When we say the break. Don't think they don't work. They are working fine but it's not beautiful to have a phone with broken keys. You can go to the nearest Sony Ericsson shop or maintenance shop to fix it! I went but they asked some papers from the mobile carrier I bought it from. But you just go, fix them & be careful with the keys! Plus if you open & close the slide quickly the camera greenish cover will scratch! But you can go to fix it. By the way. You can change it to any colour you want! White, Purple Brown & Yellow :D.

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Reviewer: Leash - Hull, UK
Date: 21st Jun 2008

Hi! Just reading all these reviews!

I have the YELLOW S500i & the keys haven't cracked at all I think this is related to the BLACK S500i. So if I were you I'd skip the black version & get the yellow one.

I love the phone it's been great until I stood on it & cracked the screen. I was thinking of buying another phone but I want to get it fixed instead as I like it so much!

Have had the odd screen freeze but that was due to me looking back at really old messages on it as it holds hundreds of text messages.

The lights on the phone really stand out when it rings, it's different to any of the other phones out there too.

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Reviewer: Laura - Mount Isa, Australia
Date: 20th Jun 2008

Hey. I got this phone for Xmas from the Goldcoast. The keys have cracked. But that doesn't worry me as they still work. But recently my speaker has suddenly stopped working. So I can hear other people in phone calls but they can't hear me. & when taking videos or voice clips they turn out with no sound.

I am going to send it back to the company. But it's a great phone. I love it. The photo quality is amazing & I love the design of it. Hopefully they will fix it or give me a new one. & ill be the happiest person out!

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Reviewer: Brooke Davis - UK
Date: 16th Jun 2008

The first month of having this phone was great. After that it went from bad to worse. I've had the phone nearly 10 months now & it's been replaced twice by the Carphone Warehouse & sent off for repair 3 times. This is due to the keys splitting in half & the phone suddenly freezing up.

This has put me off buying another Sony Ericsson phone ever again.

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Reviewer: Caroline - Australia
Date: 14th Jun 2008

I love the look of this phone. The graphics are great & the phone is very easy to use. My only problem is that my phone is 5 months old & has already been replaced once & the keypad has been replaced twice all due to cracking keys. In total I have had 11 keys crack? About to get the phone replaced with a new model.

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Reviewer: J Edwards - North Wales, UK
Date: 11th Jun 2008

Cute looking phone but that is where the compliments end. No problem with keys cracking as I purchased the gold version. Texting is not intuitive & it seems to make up the most idiotic words. More recently the phone keeps crashing & needed to be rebooted by removing the battery. This would happen even when not in use. Now the phone's screen would not even turn on. I have sent it back to the manufacturers & await their verdict.

Don't even bother buying it!

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Reviewer: Anon - UK
Date: 10th Jun 2008

I am thinking of getting this phone soon, but I've read a lot of reviews & it says that the keys crack. I was just wondering if the cracks were major cracks or just little tiny cracks? Thank you.

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Reviewer: Lencia - Saint Vincent & The Grenadines
Date: 9th Jun 2008

Hey I had my phone for like five months & I thought it was the best thing ever. My keys are still in tack however the battery life is poor & for some reason it started blanking, even when its charging out so for the moment I am now without a phone & since I bought it in Piraeus Athens & I live in the Caribbean I have to buy another but not the S500i for sure.

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Reviewer: Tallulah Boo - UK
Date: 7th Jun 2008

I was really keen to get this phone as it's a FAB colour & I am a fan of Sony Ericsson as I find all their phones easy to use & not filled with mumbo jumbo, but I am afraid that's about all that I can say that is going for this phone. My buttons cracked 7 days after first having the phone then again 3 weeks later took it back to Carphone Warehouse who were willing to change the buttons & told me that the new buttons were now made of stronger material & I would have no more problems, roll on December & they cracked again, so I had new buttons & guess what I am waiting for their engineer to come back in this week to have yet ANOTHER new set of buttons! Also the battery life is just being drained from this phone so I am finally letting the phone die in peace & moving on to a new phone altogether, unfortunately aren't willing to do anything about it!

So save your money, READ REVIEWS & get something that will be worth it!

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Reviewer: Deano - York, UK
Date: 2nd Jun 2008

I've had this phone 3 months now & not had 1 problem to note, overall think it's very well designed & looks cool, as for the keys cracking, well I must have sent well over 1000 texts now & not one has cracked so far, a good buy for the price.

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Reviewer: Terri Lee Hilton - Holbeach, UK
Date: 30th May 2008

I got this phone 3 months ago & after 1st week the key were cracked & it turn's itself on & off! The phone is really girly & I love it but it has a rubbish battery life but the memory on the phone is wicked! But if you want a longer lasting phone I advise you not to by this as you may regret this as I had 2 pay £145.00 & had to pay my mum £20.00 a week from my Saturday job! So if you buy this phone then make sure you don't use it because it will break!

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Reviewer: Lily Pham - Washington Dc, US
Date: 28th May 2008

I want to buy Sony Ericsson S500i, how much for that please?

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Reviewer: Sarah - UK
Date: 27th May 2008

Worst phone I have ever had! ABSOLUTELY RUBBISH! I would not recommend this phone to anyone it's a complete waste of money.

I have had this phone 5 month & I have just sent back my third replacement. The problems are endless. CRACKED KEYS (& YES THIS DOES HAPPEN WITHOUT USING NAILS AS I HAVE NONE).

PHONE CONSTANTLY FREEZES! WHEN I FLIP the SCREEN UP the KEYPAD LOCKS! The PHONE TURNS OF WHEN IT FEELS LIKE IT!

I can't ACCESS the Internet EVEN WITH the CORRECT SETTINGS BEING SENT TO the PHONE NUMEROUS TIMES! UNBELIEVABLY SLOW! & the MOST ANNOYING OF ALL (AS I AM A HUGE TEXTER) WHEN I TRY TYPING A MESSAGE the PHONE DECIDES TO ADD IN ITS OWN LETTERS IN the MIDDLE OF MY WORDS!

Sony Ericsson SHOULD DEMOLISH EVERY MODEL OF THIS PHONE THAT THEY HAVE EVER MADE!

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Reviewer: Nicola - UK
Date: 27th May 2008

When I first got this phone I loved it but now am not so sure on it.

I've had the phone for 3 months now & so far 3 keys have cracked & more recently the back (not the battery cover) fell off after it fell off the arm of a chair. Also it keeps on going slightly strange. At the moment whenever I slide it open it still stays locked & after unlocking it, it won't relock when I close it which it always used to do.

Overall it's a great phone but has many problems still.

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Reviewer: Love It - Kirkintilloch, UK
Date: 22nd May 2008

Hi, I just wanted to say that everyone is saying bad things about this phone & I disagree! I want to give some points to you about the s500i! About 2 months ago my friend got the s500i in the copper version! & she has had no problems with it. So I think that the people that have said the phone is unusable because they can't look after a nice fashionable phone like me or other people. So it's not the phone or Sony Ericsson make that have spoilt the phone it is the users. YOU.!

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Reviewer: Kelly Humphries - Southampton, UK
Date: 22nd May 2008

This is a very so so phone at the best of times but I've now had 3 of them because the keys keep snapping in half so I think the design is rubbish.

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Reviewer: Sylvia - Shepherds Bush, UK
Date: 21st May 2008

This is the best phone Sony Ericsson has out of all their other phones. This is wicked.

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Reviewer: Ellie - UK
Date: 17th May 2008

Hi everyone, I have been looking for a new phone. My favourite phone is the S500i, it looks gorgeous & girly & reasonably priced. I am saving up to buy this phone & am really excited but I have read all the reviews & I am now slightly worried, nearly everyone says its rubbish & the keys crack. I text loads but am really careful with my phones.

Is this a good phone to get or not? I really need to know.

Also when did this phone come out?

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Reviewer: Beckina Wilsonella - UK
Date: 16th May 2008

This phone is very pretty. Although my one broke in the first week. It was very weak. The screen goes blank occasionally. But other than that it's a nice phone.

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Reviewer: Popstar - UK
Date: 15th May 2008

Really want this phone looks really cool just worried the keys might break.

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Reviewer: Bree - Sydney, Australia
Date: 14th May 2008

Sony Ericsson RECOGNISED the KEY CRACKING FAULT!

SO Don't listen to people saying that 'It doesn't crack' just because they're lucky! Mine cracked after a week & I don't text AT ALL!

I called Sony Ericsson, & after a while of nudging the guy he FINALLY admitted 'Well it's actually a reaction with the glue on the keypad' so I got it replaced. & I am sure this keypad is the same, by the way I had new stock bought in April 2008!

Other than that it's great. Just very dodgy keys.

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Reviewer: Cj - Sydney, Australia
Date: 14th May 2008

I have so many people tell me not to buy this phone as it just isn't worth the headache, Sony is supposed to be a worldwide company whom are supposed to look after their customers & give them a good product. Maybe they need to give a little back after taking millions upon millions of dollars off of us. Don't BUY A Sony Ericsson S550I AS YOU WILL REGRET IT.

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Reviewer: Rah - UK
Date: 12th May 2008

I loved this phone when I first had it, but now the buttons have cracked in half & it keeps turning itself off.

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Reviewer: Stacey - Rochdale, UK
Date: 12th May 2008

I've just recently bought the s500i ice purple & I think it's a gorgeous phone. I can't see how I'll break the key pad any time soon, although I have heard it's mostly the black ones this is happening too.

Gorgeous phone, good features just an awful battery life. Lasts not even 2 days, I followed the instructions & wasn't overcome by NPS (new phone syndrome) & let the battery charge fully before I even peeked at it, so I know that the battery life had nothing to do with me messing about before use. My old Sony Ericsson walkmans battery lasted 4 to 5 days before I needed to recharge.

But with the extra light changing facilities & animated backgrounds its no wonder the battery has a short life span. My only suggestion is get a car charger, take your charger with you when you're at work or at a friend's etc or make sure its fully charged before you leave the house.

The Battery life is the only problem I have with this phone, although I do find it was a tad on the expensive side when really it's just a bog standard phone with fancy displays.

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Reviewer: Stacey - Ipswich, UK
Date: 8th May 2008

I Got This phone In March. For the first Month I Had Zero Problems With It. Therefore I would Say Its A good phone. The Only Problem I have Had With It people Is that the Battery Goes Really Quick & Three Of My Buttons Have Split. It's Load Rubbish, by the way they only Split If You Use Your Nails because I don't Have Nails & Mine Have done It So Yeah.

Also can't Go On To the Internet & Download A Game. O Rubbish!

I Do Love this phone. But I don't think It Was Worth the Money But Overall Its An Alright phone & I would Never Get A Samsung, I would only ever have A Sony Ericsson phone! Good Luck People!

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Reviewer: Lisa - Wigan, UK
Date: 7th May 2008

The key cracked on my phone send back to manafactuer there about the only thing on the phone covered by a 12 months warranty free by the manufactuer

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Reviewer: Fran - UK
Date: 6th May 2008

I have had this phone for a year now. I love the different themes & the phone is easy to use.

The worst thing about it is the cracking keys. I have had the keypad changed 3 times & it is not down to being heavy handed either.

Just about to change it at the end of contract for a Samsung Soul, that looks so cool!

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Reviewer: Emma - UK
Date: 1st May 2008

I really like this phone. Have had it for several months now & no sign of the keys cracking. The design features are great & it does what you would expect from a phone. A good all rounder.

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Reviewer: Nat - Murphy, Ireland
Date: 29th Apr 2008

Hi, I just literally purchased a S500i on the 26th March it is just one month since I got this phone. I was really impressed with the phone it looks lovely is very girly with the flowers & how the months change & that & you wouldn't get bored with it.

The one thing I will say is that the buttons have already cracked one month into owning it. I am extremely careful with my phones always take care of them so I am extremely annoyed that this happened, it also happened to my cousins & his girlfriend so please be careful buying it.

I do not text hard am very slight when using the keypad & it still happened I have mailed Sony Ericsson to see what they can do now.

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Reviewer: Mel - Glasgow, UK
Date: 23rd Apr 2008

I give the S500i 90% for the design because it is so sleek & beautiful. Not too manly & not too girly. The light effects are very interesting & cool. I find that flat keys are no problem when texting but if you have chubby fingers then you might want to rethink small keys. HOWEVER, I think that the idea of changing themes are great, but some of the normal wallpapers are quite rubbish & they could be better.

The features are good, musicDJ (I had an old phone that had something like this. Really cool, make your own music by adding beats, bass, drums, piano etc) videoDJ & photoDJ. Internet connection is really good, never had a problem with the Internet automatically going on but then again I lock my phone before I put it into my pocket. LOVE the fact that when you send a message, it shows you your credit balance. I have a habit of forgetting to check & then suddenly realising I have like 62p in my phone! Games aren't the best. The brain one is like brain training. You get one that is similar to Tetris but really different & strange. Picture is great, really clear & not fuzzy or pixelly like some other phones.

The usability, OK it took me a little while to get used to working the buttons as my other phone was different but you do get used to it eventually. The battery life was driving me crazy! The day I got it I charged it fully & then at night, it had run out of battery & I had to charge it again. Then the next morning, before it had even reached noon, I had to recharge it again & then 7 hours after that I had to recharge it again. But I do spend a lot of time on the Internet & on games so I guess that if I want to keep the battery life going I have to cut down on web time. Oh, but for the life of. Me battery!

I have no problem with the keys. People that have keys breaking are being too rough on their phone. Texting & pushing the keys too hard or pressing with their nails.

No problem with camera freezing & although at the start, the back of the phone was hard to get on, it will go on eventually. There's just a technique of doing so correctly.

THIS PHONE ID REALLY GOOD & ID recommend IT TO anyone BUT IF YOU ARE UNSURE, THINK ABOUT WHAT YOU NEED YOUR PHONE TO HAVE, DESIGN OVER PRACTICALITY, OR PRACTICALITY OVER DESIGN. YOU'LL FIND ENOUGH REVIEWS FOR IT & I HOPE THIS HELPS.

Oh & for the price, I got my purple S500i around £80, good value for money any day!

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Reviewer: Tina - Norway
Date: 23rd Apr 2008

This phone is medium good but you really have to be careful because my phone doesn't even work because I dropped it on the floor a lot of times trust me & then it got scratches & now I don't even know why it doesn't work.

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Reviewer: Iva - London, UK
Date: 23rd Apr 2008

DO NOT BUY THIS PHONE. Sony Ericsson have greatly disappointed me. I will know from now on not to be fooled by pretty images on the Internet.

- This phone is so fragile it makes a weird sound when you hold it because it's all plastic. You feel it will crack open any minute
- It's really difficult to open, again because you worry you may break it & I am gentle.
- the card holder is just ridiculous, once you slide a card in you can only get it out with tweezers!
- As normal (for this silly phone), the keys split & I am no heavy texter, BIG DESIGN ERROR!

The features are nice but their importance fades away in the light of the afore mentioned issues.

I should have bought that pretty slick metal Nokia.

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Reviewer: Chelsea - UK
Date: 21st Apr 2008

I was thinking of buying the Sony Ericsson S500i or the W580i but now after reading the reviews I am worried if the buttons are going to break.

Do the buttons only break if you are rough with the phones?

Which is best the S500i or the W580i?

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Reviewer: Anon - UK
Date: 17th Apr 2008

Well I really liked the look of this phone (the purple one) BUT from reading all the reviews I am worried about that thing of keys cracking, are the new models with stronger key pads out now?

ALSO is it worth as much as it costs? I am going to have to save up loads of money so I am wanting the phone to be decent quality!

The lighting effects & screen changing thingy look amazing though!

So far the cheapest one I have found is £80 quid, anyone know of any place that does it cheaper? CHEERS.

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Reviewer: Theresa - Cardiff, UK
Date: 16th Apr 2008

Don't bother. This phone keeps logging itself onto the Internet & I keep getting charged. Buttons too close together & I cannot send or receive picture messages due to a down load thingy!

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Reviewer: Jenkins - Burlington, Canada
Date: 15th Apr 2008

I used to have a w580i, great phone, loved the music it could pump out. Upon searching for specs on the S500i, I found this review & all of the funny comments about 'rubbish service' or 'terrible phone' junk. The problem nowadays with mobile phones is that people are WAY too rough with them, & don't even know it.

When I first got the w580i in White, my friend had gotten one the same day in Grey & Black. It was SIX MONTHS before I replaced it because the Return key wasn't working, & Sony Ericsson just decided give up & gave me a BRAND NEW MODEL.

I got the phone back & it felt better than ever, & the slide was even smoother than it had been.

My friends phone? He had the same problems all of you did after about half a month to a month & a half, because he treats phones like garbage, hammering keys & always screwing with functions (AKA, sliding it up & down for no reason). Phones & Tanks have only one thing in common, they're here because of advancements in technology. Phones can hardly take a rough phone dial.

Anyway. The s500i looks so much more beautiful than my old w580i white. Unfortunately keys won't be breaking for a long time.

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Reviewer: Emily - Peterborough, UK
Date: 11th Apr 2008

This phone looks really good a stylish however, I brought the phone but within a week the speaker went. This meant I could only talk when on speaker phone not ideal when you're walking through town looking rather silly! Ha.

I took this back & got it replaced with another phone. This was OK for a while but then the camera broke. It just turned green & would not save photos. Then Bluetooth would not work.

Therefore, I would not advice anyone to get this phone. Oh yeah one of my keys broke too. It does still work but doesn't look very nice!

Overall bad phone!

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Reviewer: Princess - UK
Date: 10th Apr 2008

This phone looks so nice!

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Reviewer: Rihanne - London, UK
Date: 7th Apr 2008

Look at the phone its sleek & pretty & the key cracking thing only happens if you text with YOUR NAILS so use your fingers & just buy you won't regret it I've had this phone since August 2007 & I've had no problems so buy it. Good Luck :D.

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Reviewer: Jk - Liverpool, UK
Date: 4th Apr 2008

It is fabulous so if you see this review get it OR else. It is great.

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Reviewer: Hannah - Australia
Date: 4th Apr 2008

I am not sure whether I should get this phone! I like the looks & the features but this cracking keys business is a little bit of a worry.

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Reviewer: Shivana - US
Date: 3rd Apr 2008

Sleek phone but the buttons crack way too easily.

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Reviewer: Katie - UK
Date: 30th Mar 2008

Really nice looking phone, but a shame about all the problems. I bought one in September last year, & within a week the keys had cracked, but I ignored this. By December, the microphone had stopped working, so I could not be heard when making phone calls, so I had it repaired.

After about a month, most of the keys had cracked again, & some of the navigation buttons had stopped working, so off it went to be repaired again. 5 weeks later, I found out the phone could not be repaired, & so I was getting a replacement. 6 weeks on, I only have 2 buttons which have not cracked.

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Reviewer: Help - UK
Date: 29th Mar 2008

I really wanted this phones as I know that Sony Ericsson's are great for music but I have really been put off by some f these reviews please help me!

Do the Keys Crack? Does It Freeze? Is It Just Not A Very Good Phone? Please Help me I don't know whether to buy it now. Thanks.

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Reviewer: Emily - Leicestershire, UK
Date: 29th Mar 2008

Hey I am thinking of getting the S500i in purple but does the keys crack on this 1 I love this phone to bits & really want it, can you guys help me!

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Reviewer: Candy - Malaysia
Date: 26th Mar 2008

Ha ha I got this phone already. It's really cool I have waited for about a month for the black S500i but I bought contrasted copper because it's out of stock & I can't wait to have it. It's cool! Buy this phone it can be used in the whole world.

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Reviewer: Mel - Scunthorpe, UK
Date: 24th Mar 2008

Had this phone for a month & love it. All I can say is, so far so good. I use my phone a lot but I don't abuse it & nothing broken on it. Love Sony Ericsson phones.

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Reviewer: Kate - Canada
Date: 24th Mar 2008

I've had this phone for 7 months & it is a great phone. It has never freeze on me & the battery does last for a long time. However, I have two buttons that cracked but it still works.

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Reviewer: Emily - UK
Date: 20th Mar 2008

I love this phone. It's so pretty & I love the way it changes colour & the flowers change. But it's built so badly. Two of my keys have cracked, it occasionally freezes, when I call landlines I get a strange rattle down the speaker & if you drop it, even from a small height, the whole front casing falls off, but you can't take the back off to get the battery out for neither love nor money! It's such a shame because it's such a nice design, but I'll be taking it back & seeing if I can exchange for a Samsung. Oh & all this breaking has happened in only a month & a half.

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Reviewer: Steve - Merthyr, UK
Date: 19th Mar 2008

I've had the phone about 5 months love the phone easy to use but the Internet keeps coming on due to the easy access button on the front, being easy to accidently being pressed so I've had to set the Internet on the wrong net work to stop this. I've also had it repaired twice one the main menu button broke & one side light stopped & the keypad buttons cracked this is a common fault on this type of phone as I was told once I took it back this also happens on the w580, fair play it was repaired very quickly.

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Reviewer: Mufl - UK
Date: 18th Mar 2008

I love this phone, it's great.

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Reviewer: Aky - UK
Date: 18th Mar 2008

I really like the look of the phone, & being a bit of a nature boy the themes sound really appealing. Having the k700i since it was first released the joystick hardly ever works on it & I am jealous of the memory capacity & picture quality my friends now get on their phones : ( Also the buttons are flat & me being more of a texter than anything else & the fact that some keypads crack would make my life quite difficult & the alternative would be a w660i (don't know why) so can anyone shed some light on what to do. Thanks.

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Reviewer: Jj - UK
Date: 15th Mar 2008

I was looking to buy this phone & normally look at reviews & to be honest the entire page is filled with negative comments & of course your opinions so not moaning about that but the whole key cracking thing.
- Does the keys still work even after they crack?

- Does the battery cover get slack?

Also I am definitely getting a Sony Ericsson but since the new phones that they have put on the market are slide up the keys seem to crack on all of the models.

Wrote to Sony Ericsson & they said that they never got anything about the keys cracking & it was a rumour. They said if it did happen I can send it back. I was going to get it tomorrow but the lot of comments have made me think again. Can you answer the questions please asap.

Thanks.

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Reviewer: Rebecca - Leeds, UK
Date: 14th Mar 2008

I love this phone. Had it a week & three of the buttons have cracked. Just getting a contact with Dial a Phone who I got it from.

I hadn't read the reviews on it. I think they've cracked from playing the games on it. But really they shouldn't crack so easily, you're meant to press the keys!

So anybody who is writing a review saying the buttons don't crack. They do! So if you get the phone, just be aware of this.

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Reviewer: Shannon - UK
Date: 12th Mar 2008

I just bought this phone, it's really beautiful with an amazing camera & amazing sound quality. There isn't much memory at all, but I am going to buy a memory card so that's fine. Also, the program on my computer doesn't work, but I am getting a replacement CD for it. Nobody else has reported this problem so it could just be my computer. My keys haven't cracked. Three of my friends have this phone & 2 of their keys have cracked. However, they both use their nails to text & the people who's keypads haven't broken use their fingers. I use my fingers so I am OK.

So buy this phone, or the W580i they're both really good.

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Reviewer: Wendy - Gainsborough, UK
Date: 10th Mar 2008

I had this phone for a massive 26 days! I really liked the way it used to change its theme from night to day & special days like valentines it went red. It really does make us girls go wow!

I read all the reviews prior to buying it & took a chance. On the 25th day yep you guessed it the space button cracked in half, & I was upset. I contacted the company & they said to return it & I got a full refund.

I liked the design so much that I have now purchased a W580i & I am just hoping that it won't do the same!

Don't even bother contacting Sony Ericsson because they just kept telling me that they have no reported cases of keys cracking. Absolute rubbish!

Apparently if you purchase this phone prior to Nov 2007 the keys will crack. Anything manufactured after then is supposed to be fine, according to Carphone Warehouse anyway!

I wouldn't be put off the phone itself, all I can say is if you do buy it make sure you can send it back if anything happens. But all said it is a nice phone!

It's well worth buying a memory card too as not a lot of memory space on phone.

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Reviewer: Craig - Bedfordshire, UK
Date: 10th Mar 2008

I think this phone is the top dog I have had this phone for 3 months now & I have no problems with it, wish I got it in black though LOL.

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Reviewer: Valerian Alan Yap - Malaysia
Date: 8th Mar 2008

I have used Sony Ericsson mobile phones for quite sometimes now, ranging from K700i to W800i, then W300i, Z610i, Z310i, Z530i, K750i, & recently W610i. My latest addition is this one, S500i! You know what, I simply LOVE this one! Ever fall in love & feel like you can't let go of that loved one's hand? Ah, that's the feeling when I became a proud owner of this model! I never thought I'd feel so enticed by a mobile phone for its sheer beauty & of course, its usability!

I guess it's the nature inspired theme, & the light effect. Or maybe its user friendly software & an affordable piece of charm. I know Sony Ericsson had overcome the keypad nuisance, so this is a splendid phone to own. No complain from me so far. The battery life does wear out pretty quickly, but I am so used to this Sony Ericsson's mobile phone's predictable loophole. Beside from that, it's nice in your palm, & overall, a superb phone for its range! Great sound, great design, great features, both the hardware & the software.

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Reviewer: Sally - UK
Date: 4th Mar 2008

DO NOT BUY THIS PHONE! In fact I won't be buying a Sony Ericsson again as they have obviously lost the plot. Sure it looks great but the keys cracked within a few weeks (which I lived with) but then some of the navigation keys stopped working also. I contacted the customer support by email & they told me to send it to a service centre in Banbury they promised a 3 to 5 working day turn around, that was on January 5th & I got the phone back yesterday, 3rd March. I got tired of emailing them as they take about a week to reply. When I finally got through by phone (after being kept on hold for 40minutes! ) they accepted that there were design & manufacturing issues with this model & a problem getting spares which had caused mine to be at the service centre for 8 weeks or 40 working days as they prefer to call it. Take my advice, spend your hard earned cash elsewhere.

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Reviewer: Anon - UK
Date: 3rd Mar 2008

I was thinking of getting this phone but it's too risky. I'd be afraid I'd break it. (Dropped my k610i three times today :P).

I guess for me it's not durable enough to adapt to my prone to phone breakage lifestyle LOL.

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Reviewer: Jan - UK
Date: 2nd Mar 2008

Don't buy this phone! What an absolute load of rubbish! It may look fantastic & offer you all sorts of wonderful features but my daughter is now onto her 4th phone since Christmas. Sony customer services really should think to changing their name to Sony Lack of Customer Services & O2 who I purchased the phone from really need to get their act together too!

After 2 weeks the phone froze, just decided it didn't like the world & froze. New phone issued screen cracked. Another new phone issued, could ring out & receive calls but no one could hear anything! Phone sent away for repair, returned phone exactly the same! Tripe phone! Tripe service!

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Reviewer: Sam Cav - Australia
Date: 28th Feb 2008

This phone is the biggest piece of rubbish ever anybody thinking of buying it, don't BUY IT. My keys have cracked reception drops out phone freezes menu's freeze sometimes. The speakers don't work & the phone has to be turned on & off it always says, insert sim & I haven't had it last till the battery has run out without this happening. Also today the phone heated up ridiculously I thought the battery was going to blow up.

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Reviewer: Francesca - UK
Date: 26th Feb 2008

Can I just say to all the people out there who complain that their keys have cracked.

- IF YOU HAD DONE YOUR HOMEWORK YOU WOULD KNOW THIS.
- IF YOU TREATED YOUR PHONE WITH RESPECTS INSTEAD OF MURDERING IT WHEN YOU TEXT YOU WOULD HAVE NO PROBLEM!

& to all the people who want to buy this phone buy it because there's nothing at all wrong with it, it's the people who have bought it & mistreated its fault. NO FAULT OF the PHONE!

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Reviewer: Lisa Chelton - Cayman Islands
Date: 22nd Feb 2008

I loved this phone which is why I bought it. Have had no problems using it, the problem is when I am not! When it is in my bag it tends to slide open & the Internet button gets pressed & it connects to the Internet & uses all my credit. It does lock when the slider is opened but this doesn't kick in for at least a minute which is too late. I am now trying to find a case to keep it in to prevent this happening.

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Reviewer: T Jeff - UK
Date: 21st Feb 2008

Had this phone less than 2 months, it was replaced once because of broken keys. Second phone was damaged by breathing on it. If you have one don't take it to Florida the humidity will kill it. Sony Ericsson's customer service in my opinion is the worst of any company I had ever dealt with. Since they gave me duff information on why the phone is not working & I complained, this mighty global company won't talk to me or even apologise. I for one will not touch Sony Ericsson again.

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Reviewer: Samantha - UK
Date: 20th Feb 2008

I love this phone! The best phone I have ever had! I have had it for four months & I have had no problems with it so far. It rocks! The buttons (keys) don't crack & there are no internal problems with this phone. Some friendly advice, BUY IT NOW!

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Reviewer: Tina - UK
Date: 19th Feb 2008

Does anyone know how long it takes to charge these phones up for the first time?

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Reviewer: Lorraine - Australia
Date: 17th Feb 2008

I bought this phone, & within a week the keys cracked, I then took it back & bought another one, (mind you it was a stupid mistake that I should not have done) the second phone, worked fine for about a month or two until one day when people would call me, no one could hear me talking. MY microphone had busted & was covered constantly, by the little piece with the little holes on it, right under the key pad, well that kept moving slightly & would cover the microphone. I have sent the phone off to repair & yet a month later, left with no mobile phone to use, I am still waiting for it to be returned to me, only to find out that in a few days I am sure something else will happen to the phone. I am honestly sick of it!

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Reviewer: Millie - UK
Date: 16th Feb 2008

IT IS ALL TRUE the FREEZING the CRACKING & the POOR Sony Ericsson SERVICE.

LUCKILY Carphone Warehouse are GOOD & I am GETTING A DIFFERENT PHONE NOW.

STAY AWAY, I can't LIVE WITHOUT MY PHONE & NUMBER P & 3 HAVE CRACKED AGAIN AFTER BEING REPAIRED I ONLY HAVE SMALL FINGERS & CHERISH ALL MY PHONES HOWEVER THEY STILL CRACK.

BUT the EVERCHANGING THEME IS AMAZING BUT NOT GOOD ENOUGH TO SPEND 150 POUNDS ON A PHONE & I have ONLY HAD IT 2 MONTHS.

HOPE THIS HELPS PEOPLE.

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Reviewer: Alex - UK
Date: 15th Feb 2008

Good phone easy to use but as in the last review cracked keys & I have had mine less then 2 months which is a silly for the price you pay.

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Reviewer: V - UK
Date: 15th Feb 2008

Nice, but would be better if the lights on the side could be change to what ever colour you want without the automatic season change for the lights to change.

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Reviewer: Nicola - Kent, UK
Date: 14th Feb 2008

Anyone thinking of buying this phone. Don't!

Of course I loved mine when I first got it, it was yellow & great to use. But the first one I got I had to take it back the very next day as the connections were dodgy. Then the new one I was given the camera decided to stop working & would freeze every time I went on to it so I would have to take the back off & remove the battery, turn it on again. It was sent in for repair 3 times, each time the camera didn't work when I got it back. & then the buttons began breaking, in the end Carphone Warehouse decided to replace it (with a 2nd hand one, which was black & green. & not very nice), when I got this one 3 of the buttons didn't work, so they ordered me a new one & I had to put up with this phone for a while not being able to go back to the main screen as the back button didn't work, & the select button didn't work either. In the end after a lot of hassle & hours spent on the phone to Carphone Warehouse, they gave in & let me change make & model, & I now have a lovely Samsung phone which works perfectly!

Apparently this is the first Sony Ericsson slidy phone they did so it was really badly made & which is why there have been so many problems.

Please don't waste your money buying this phone, it will have to be sent in for repair before you know it.

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Reviewer: Kerry - Haverhill, US
Date: 12th Feb 2008

At first was impressed with the new phone. Pretty on the outside with some great features, until after about one week of owning it, one of the keys cracked down the middle, thinking it was just me being a heavy texter, I checked it out on the website & found over 300 reviews of people with the same problem. Around 20 other people I no own the phones cousin the w850i, which also has buttons which crack. When changing my sim card, I removed the back of the phone which took me around 20 minutes, then when trying to re-apply the back, it wouldn't go on, now being held together with selotape. The software on the phone is also disappointing, as the phone likes to black out when it gets bored. Ashamed of this awful piece of technology, I am not getting another Sony Ericsson unless I read at least 2000 good reviews. I have lost my pride with them.

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Reviewer: Emma - UK
Date: 12th Feb 2008

This is the best phone I have ever had, I have had it basically since it came out & I haven't had any problems at all its great!

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Reviewer: Laura - UK
Date: 12th Feb 2008

I got this phone for Christmas, had it a week & the keys broke! I sent it back to be repaired that was at the end of January 08. I still haven't got it back. 3weeks without my phone. It cost nearly £200. I feel like a fool as I paid £200 for a pile of rubbish I may as well have thrown my money straight into the bin! DO NOT BUY THIS PHONE. IT'S APALLING!

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Reviewer: Stacie - UK
Date: 10th Feb 2008

I thought this phone looked totally gorgeous when I first saw it so I decided to get it.

It worked fine for about three weeks & then disaster struck! It kept telling me I had no network access. I tried various sim cards & none would work so I knew it was a problem with the phone. I took it back to the 02 shop & they sent it away to be fixed.

Two weeks later I got it back & they'd had to send me a new phone, which meant I'd lost all my numbers, messages & pictures.

To make matters even worse. Tonight it's stopped working again, the same problem with the network. When I tried to make calls today it didn't ring out on my phone but the person I was calling knew I was calling & answered, however, my phone remained silent.

Overall I think this phone is lovely to look at but when it comes to it actually functioning as a phone it's been practically useless for me. I will never buy another Sony Ericsson ever again.

I would not recommend anyone this phone.

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Reviewer: Jal - UK
Date: 9th Feb 2008

Other than the keys cracking after about a month the design is flawless & the only reason I haven't given 100% for features is because there are other phones with cameras twice as good as the one this phone possesses. The phone does what it claims to do with minimal fuss is the most reliable phone I have ever (apart from the Nokia 3310. Obviously).

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Reviewer: Beckie - UK
Date: 9th Feb 2008

I really want this phone! But I can not get it in 02, does any body know if they are automatically unlocked, or what networks are unlocked?

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Reviewer: Hannah - Essex, UK
Date: 7th Feb 2008

I have just brought this phone & I love it.

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Reviewer: Mark - UK
Date: 7th Feb 2008

Great phone, looks fantastic with the lights but oh dear, it's so fragile, on third phone now, & that has just gone to be repaired with cracked keys, apparently this known problem has not been sorted out, lady in Carphone Warehouse wasn't surprised it was back told me to get it repaired & then get a different phone, according to her Sony have discontinued them, looks great in black but that all you can do with it, look at it, would seem these latest Sony's aren't as robust as the older models, had a w880I & that had many faults, which is shame as always had Sony's, had a k800 before this one but that too died, certainly the better phone though but that much better, keep away from s500i, it rubbish!

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Reviewer: Isaac - Canada
Date: 7th Feb 2008

Ha ha ha, what are you talking about Sean saying you have this phone & it's the rubbish!

Nothing wrong with the keys. Text messaging is so fast other than the keys are kind of small but that don't matter because doesn't do much. Buy this phone. You'll love it.

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Reviewer: Kerry - Surrey, UK
Date: 5th Feb 2008

This is the best phone I have ever had, I love the design & the layout. However my 3, 6 & 9 key did split in half but it was still useable, also the front of the phone is very easy to scratch & noticeable when you do. I like the fact that when you press send on a text it shows you the last few numbers you sent a text to, this makes it very quick & easy to send text. Overall this phone is very good & id recommend it highly however it is easy to crack the keys & if you like you phone you look brand new however long you have had it you will not like this phone.

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Reviewer: Mark - Derbyshire, UK
Date: 5th Feb 2008

Great phone, no issues whatsoever!

Always got a strong signal even in poor areas, its stylish, sleek & good looking, just like me! Just needs a radio & it would be perfect for me. If you don't have one BUY ONE NOW it's the best mobile I have ever owned.

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Reviewer: Ali - UK
Date: 4th Feb 2008

I want to buy this phone for my partner but she is on T Mobile, if I buy it & get it unlocked will she still be able to access the Internet & receive picture messages? If she can does anyone know how thanks.

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Reviewer: Chris - St Michael, Barbados
Date: 4th Feb 2008

Total rubbish, my buttons started to crack barely had it for a week.

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Reviewer: Zainab Uddin - UK
Date: 3rd Feb 2008

Awesome, No cracking keys whatsoever. It's the best phone, best I've ever owned. 10 out of 10!

I love it to bits, it's just amazing, keep it up Sony Ericsson! It's so pretty, the MP3 players awesome. No problems.

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Reviewer: Kimster - Adelaide, Australia
Date: 2nd Feb 2008

Like, I can't seem to get the video on! But I still like this phone. Only brought it today, I hope those 'cracking' things won't happen. It's a good phone.

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Reviewer: Cordy - UK
Date: 1st Feb 2008

I loved the look of this phone which is why I got it. Cool lights, I like something a bit different! However I've only been using it for 2 weeks & the keys are starting to crack! Sob sob! I am waiting to hear back from my contract provider to hear what they suggest, repair or replace? I also had 1 day of being connected to the Internet without realising, must have been the fairies that did it!

I still love this phone, hope the problems can be easily fixed.

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Reviewer: Emma - Kent, UK
Date: 31st Jan 2008

Love this phone! One question though. When the phone is stable & your just looking through the phone, can you change the colour of the lights because mine are either blue in the day or brown at night! Thanks.

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Reviewer: Jane - UK
Date: 30th Jan 2008

I had this phone bought for me at Christmas & for the first 3 weeks everything was great & I would absolutely agree that it was the most stylish, sleek phone I have owned BUT & it's a BIG BUT. About 2 weeks ago when I tried to get my sim card out, it was stuck fast & would not budge, even using tweezers etc, so when I took it to the O2 shop they had to effectively smash the phone open to get my sim & they gave me a new handset which I was happy with. THEN no more than 4 days after I got the new handset the number 6 key cracked & when I took it to the O2 shop it had been purchased from they said all they could do was send it back for repair but if I did I would lose all my pictures, stored numbers, messages etc. So I decided it would be best to leave it. However 2 days later the number 4 key cracked too (I had been told that the problem with the keys on the earlier model had been solved, but clearly NOT! ). Then, today to top it all off the screen just went blank. I restarted it & low & behold when I try & send a text message now, I have to basically guess what I am typing as the actual text is invisible, as is the recipient's name when you try & send the message. This is really frustrating as I have been sending the text messages I want to send, to myself, just to check they are spelt right & not some random words & then forwarding them to the right people! I will be returning this phone to the O2 shop tomorrow & will expect a new phone there & then as it is in my mind completely ludicrous that after only a month's use it should be doing this. Please don't buy this phone if you are disappointed easily. I fully admit it's lovely to look at, but underneath, I suspect, it's seriously flawed. Sony Ericsson please take note!

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Reviewer: Paul F - Surrey, UK
Date: 30th Jan 2008

I purchased this phone for my daughter & she thinks it great & lots of fun to use. She is not interested in the Tecky side of things but just wanted a phone for the looks & trendy stuff. Overall a good buy.

Where we live in surrey the signal is poor to bad but this phone gets a good signal every time. A GOOD PURCHASE.

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Reviewer: Ajam - Leicester, UK
Date: 28th Jan 2008

Well well, what can I say about Sony Ericsson, Well shall I class this phone as S500i, a beauty? of course this phone is one of the best phone I have ever purchased & fell in love with it at an instance, the sleek design the beauty of the phone & overall the phone itself, is phenomenally brilliant.

Excellent phone. Mwah love it.

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Reviewer: Saffron - UK
Date: 27th Jan 2008

I love this phone but in the pink & purple x.

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Reviewer: Lucy - UK
Date: 26th Jan 2008

Can I just say, before I decided which phone to get, I read all of these reviews that were submitted before Christmas & it did put me off. After looking through all kinds of mobile shops & magazines, there was nothing at all that I thought would be better than this phone. I went to t mobile & the lady there said that they only had 2 in stock, because there were all kinds of software problems with it, & the cracking key problem was also an issue.

However, I decided to take a risk, & get it anyway for Christmas. I have had now for a month, & I can safely say that it's the best phone I have ever had. None of the keys have cracked. I have had no software problems. & I am constantly amazed by the ever changing background, that really does change constantly!

I don't know whether I was just lucky to get a good phone where there are obviously a few not so good ones around, but if you want to take a risk, I would urge you to buy this phone :).

It is actually amazing, & I love it!

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Reviewer: Sean - UK
Date: 25th Jan 2008

RUBBISH PHONE. I have had 5 of these's phones now since November. Each of them with the same old story of CRACKING KEYS. Don't buy! COMPLETE RUBBISH.

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Reviewer: Chilligrape - UK
Date: 25th Jan 2008

I've had this phone a month now & I can say without doubt it's the best phone I've ever had. The only gripe I have with it is that I keep connecting to the web on it as the web browser button is really close to the back button. It could also do with a radio. The music player is just as good as a Sony Ericsson Walkman phone. I love the ever changing themes, one day I have butterfly's the next firefly's the next multicoloured raid, I never know what is going to be there when I open my phone! It holds loads of texts & the volume is great. I've had no trouble with keys cracking or anything like that & I have dropped it a few times & not a mark on it. Lovely phone.

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Reviewer: Nicola - Weston Super Mare, UK
Date: 24th Jan 2008

I absolutely love this phone. Have had it since Sunday & have so far had no problems with it. I have the purple one & I love the colour & the lights. I just love everything about it really. Also when I dropped it on the floor none of it came apart & it didn't break in any way.

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Reviewer: Vino - Port Elizabeth, South Africa
Date: 24th Jan 2008

Can someone, anyone, please tell me if they have fixed the problem with the keys?

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Reviewer: Dimitrios Zoulis - US
Date: 23rd Jan 2008

I really love this phone I just can't find it anywhere to buy it new. I love its sleek look the themes & stuff can someone help me?

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Reviewer: Celia - Andorra
Date: 21st Jan 2008

It holds a total of 1000 texts. But that is with both the sent messages & the inbox messages. The numbers are a little squished, but it really isn't bad & the numbers do keep cracking. I really do like the design of the phone though & the music plays pretty loud.

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Reviewer: Jo - UK
Date: 21st Jan 2008

Great phone, great looks & packed with features. You need to treat it with care but hey so you should do to.

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Reviewer: W - Arkansas, US
Date: 21st Jan 2008

OK. I've heard a lot about this phone & I need someone who has this phone to tell me if these problems are resolved or not.

- Are the key problems true? Do the keys crack or split?

- Is the volume too loud? Does the volume go on silent?

If someone could help me that would be great but I need to know soon!

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Reviewer: Blake Harvey - Mackay, Australia
Date: 21st Jan 2008

Good phone I have one myself & I have the metal metallic keys so I have had no problems with this phone & the keys can't really crack.

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Reviewer: Samantha - UK
Date: 20th Jan 2008

The BEST PHONE I HAVE EVER HAD! I wrote a review for this site before I got the phone, about the keys cracking. But I have had this phone since Boxing Day (26th December 2007) & now it's the 20th of January 2008, no problems at all. None of the buttons look as though they are going to crack. Someone said the phone feels cheap & plasticy, but it feels very solid & metalish.

Overall the phone is brilliant, but the only problem is with my network. I was supposed to get ten pounds credit with the phone & I still have not got it. I called them up several times but every time they told that I will receive my credit in 24 hours, but obviously I didn't. BUY THIS PHONE!

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Reviewer: Adrian - Brighton, UK
Date: 15th Jan 2008

OK the phone is pretty cool but don't expect it to last very long, it should only be used as a fashion accessory, I.e. Very occasionally! I've had this phone for under 6 months & am about to send it back for the 3rd time due to the keypad buttons cracking (on 2 occasions), ear piece speaker breaking, phone going completely silent & lights not working.

The features on this phone are nice, it looks good & is dead funky when it rings & the lights flash but it isn't robust enough for everyday use & if you really have to get it, don't get the black version with the green keypad as it picks up finger prints very easily & looks grubby in no time.

You're probably thinking I am a bit of a ruffian to get all these problems but I am not I promise! I still have the protective film on the screen to stop it getting scuffed & always keep it in a pocket of its own so as not to get scratched or bumped by keys, wallet etc.

Verdict, buy one as a spare & use it for special occasions!

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Reviewer: Cindy - Norfolk, UK
Date: 14th Jan 2008

I've not yet bought this product but am really attracted to its colour & design. I want the purple model & from what I am hearing because the purple model is newer than the previous colours there have been changes & modifications to the keypad to stop the constant cracking.

The purple model is available for pay as you go from O2 for £99.99. Have Sony Ericsson released any official statements regarding the correction & modification to the button design? I couldn't find anything on their site.

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Reviewer: Ellis Smith - UK
Date: 13th Jan 2008

I bought this really nice pink Samsung sgh u600 & within about 10 minutes I took it back o the shop because I didn't like it (silly me)! & I then ordered the Sony Ericsson s500i, in the spur of the moment. After looking the s500i up on the Internet it seemed not too good, & I don't want it anymore, but Carphone Warehouse says I have to take it now. Should I fight my case & keep the Samsung? What will I do? Please help! Thanks Ellis x

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Reviewer: Natalie - UK
Date: 13th Jan 2008

Hi, I bought this phone yesterday at an absolutely remarkable price from O2. Before I bought this I actually had the Prada phone. Well, I decided to downgrade my phone slightly. For one, I always buy expensive phones & then get really wound up when I scratch them or keep having to wipe them every 10 minutes to get finger prints off. Secondly, all the flashy features on the expensive phones & I never use them.

I thought I would get myself this phone because I loved the look of it, & it has some good features. Only having a 2 MP camera doesn't bother me as this camera was the same as the Prada & I've taken about 10 pictures on my s500i now & they seem top quality to me. The way I see it is that I've got myself a digital camera that is 12 megapixels, & so if I want to take a top quality picture then I will use that. Not my phone!

As for the MP3 memory, same reason, there isn't much memory, but if I want to listen to some MP3's then I will use my MP3 player which I always carry with my anyway! I just don't use a lot of the features on the expensive touch screen phones that I have had in the past so they are just a waste in my opinion. It's OK to get a nice flashy phone, once you have shown it off to your mates a few times, nobody is interested what phone you have! & besides, I have shown this phone off too many of my friends & family & they all love it! Just like I do.

I have the Ice purple version of this phone which has a flat keypad. I know I am only on day 2 of using this phone but so far, NONE of my keys have cracked. Will have to wait & see for that one!

As for the person who wrote a post to say that this phone does not have Internet or Picture messaging, I think they must have written a review for a different phone because I was on the Internet on my phone for most of the night last night downloading various themes for my mobile, which are fantastic. & I have also received numerous picture messages. So I am sorry whoever wrote that mustn't have been able to figure it out or something!

All in all, by far the classiest phone on the market, great price, great value, & I just love it! Buy it!

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Reviewer: Ibrahim - Dubai, United Arab Emirates
Date: 12th Jan 2008

Design is very nice & sleek but usability it was the worst phone ever I had many time when I try to pickup the call the phone is getting cut & some time I try to attend the call but I couldn't call get disconnected, not recommendable.

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Reviewer: Jdm - Toronto, Canada
Date: 11th Jan 2008

This phone is so cool. The bad is no radio that's all.

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Reviewer: Grace - Australia
Date: 11th Jan 2008

This phone is really cute. I want it so much but the sounds of the keys problems are putting me of it. I am deciding between the w580i. But I really want this one & I just can't decide. Have the key problems been fixed?

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Reviewer: Bev Dodds - Southampton, UK
Date: 9th Jan 2008

Just got this phone. Very excited. Really chuffed with the original picture & the great green colour. Someone was helping to show me how to change the colours on the phone. They have reset the phone to the manufacture settings now I have lost both. Please does anyone know how to get this back?

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Reviewer: Ajam - Bradford, UK
Date: 9th Jan 2008

I am not sure whether to get this phone because on my current phone I have a light & radio. But I am not sure if this phone contains it. Can sumbody please tell me? Whoever has this phone let me know? Thank you.

Also does it have a flash on it because I have noticed on the new phone some of them do not. Which is weird?

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Reviewer: Darryl Campbell - Ireland
Date: 8th Jan 2008

WOW. This phone is brilliant, I think I feel so strongly about it because when I initially saw it, I hated it (in the yellow & gold colour) but when I saw the black & green I simply had to have it! The colours complement each other so well, & always striving for differentiation, I loved the fact that it can be fully customised complete with coloured lights & different themes.

Initially I was torn between this & the K770i, which is also fabulous, but this really took the biscuit, especially since I am stuck with a boring Samsung D900 at the moment & just had to change!

The camera could be better, & it would be improved with a radio, maybe even a more intelligent keypad (that doesn't break) but honestly, once you see the phone & work it, you will love it!

At the moment the purple colour is on SALE at for £79.99 & you can do a trade in of your old phone & you may even get MORE money off if you have been with O2 previously! Class? No.

Overall, I love it & I can't wait until it arrives, hopefully the end of this week!

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Reviewer: Jess - Liverpool, UK
Date: 8th Jan 2008

I personally have this phone, I have it on a 12 month contract with T moblie, I loved this phone so much at the beginning, as its features are great & worked brilliantly. Now 6 months on from starting my contract I am very disappointed with this phone, the screen has started to go black & then multiple screens, turns its self off an the key numbers 2 & 6 have split down the middle. Overall I am extremely unhappy with this phone, if I could give you one piece of review advice, I would tell you not to get this phone, it's all looks & not action!

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Reviewer: Hafsa - London, UK
Date: 8th Jan 2008

It is the phone of your dreams!

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Reviewer: Piroz Eslam - Toowoomba, Australia
Date: 8th Jan 2008

Hello Sony Ericsson, I need help from your support team., I purchase Sony Ericsson s500i from India, Hyderabad & brought it to Australia, when I insert & connect Optus chip, it start searching & at last the result shows as No Network Coverage, I would be thankful if someone help me?

I have downloaded the software & did whatever stuff to be done but still showing No Network Coverage.
How do I know that the mobile is faulty.

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Reviewer: Kahlia - Australia
Date: 7th Jan 2008

Hey, could someone that owns this phone please tell me how many texts you can have saved/in folders/in your inbox please?

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Reviewer: Emma - UK
Date: 5th Jan 2008

I know this isn't really a review just a question, or a few. Firstly, which phone is better the s500i or the w580i? Secondly if I was going to get the s500i what colour, I really like the purple & black but I heard that the keys crack all the time, so? Also, the s500i has flashy lights does the w580 phone have this too? Finally where do you get the s500 from? Thank you.

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Reviewer: Michelle - UK
Date: 4th Jan 2008

I have had the Ice Purple version of this phone for about a week, it knocks spots off any other phone I have had. I bought a memory card for less than 10 pounds to add more memory. I have had no problems with the keys cracking as yet. When I asked a member of staff in the shop they said Sony Ericsson was aware of the cracking & they will sort any problem out if anything happens. Absolutely stunning 5 star. Thanks for a delightful phone Sony!

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Reviewer: Hailey - UK
Date: 3rd Jan 2008

I didn't press the buttons hard at all & after 3 days I had only sent a few messages as I was still using my old phone as that had free texts! The phone is terrible! Don't get it.

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Reviewer: Samantha Hanks - UK
Date: 2nd Jan 2008

This Phone Is Amazing.

The Bad Memory Doesn't Matter, Just Buy A Memory Card! My Keys Haven't Cracked or Anything! Buy This Phone It's Wicked!

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Reviewer: Chloe - Colchester, UK
Date: 2nd Jan 2008

I have had the s500i since November 2007. In my house I have no signal but when I send a message the message sends. The battery life is fantastic you would never find another phone like is. The camera is 2.0 mega pixels.

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Reviewer: Are - UK
Date: 2nd Jan 2008

Worst phone ever! Had it three months the keypad has worn out & cracked, keeps freezing, fixed it then one week later the keypad started cracking again & all the buttons fell off & still freezes. Worst phone ever had don't BUY IT!

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Reviewer: Laura - UK
Date: 2nd Jan 2008

I bought the Ice Purple model & it's really good, no keys have cracked & I am sure they only crack if you text loads or press to hard. Buy this phone.

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Reviewer: Hailey - UK
Date: 30th Dec 2007

My keypad was flat & I also bought it after week 28 but my keys still cracked. When they do you can still use the key but its really annoying having to look at a brand new phone that it's broken!

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Reviewer: Hailey - UK
Date: 30th Dec 2007

Got the S500i for Xmas & was dead excited. I read up that Sony have re-enforced the keys & they haven't. Had it for 3 days & one of my keys cracked! People have said that they can deal with it but if you have the phone & are dead excited about it you can't. After 3 days your still getting 2 know the phone. I was really disappointed & took it back. I have now got the Samsung U600 & it is soooo much better. My advice to any one who wants the S500i, don't get it. It's not worth it!

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Reviewer: Nick - Montebello, US
Date: 30th Dec 2007

OK so I've just bought this phone for myself & I can honestly say it's GREAT!

Like most of you, I was concerned about the keypad. Well fear not! Sony Ericsson did INDEED address this issue COMPLETELY. Originally the phone was suppose to have a bulky keypad, plastic & raised, in the later manufactured phones (mine is week 48), they've replaced those keypads with a metallic, flat keypad! (I really do mean flat), they're metal & shows no sign of cracking whatsoever.

Hopefully that helps you guys who are on the borderline of buying this phone.

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Reviewer: Tina - Ipswich, UK
Date: 29th Dec 2007

GOOD.
- Love skins & view!
- the camera is pretty good.
- Sound quality is good too.
- Memory card slot is great.

BAD.
- Phone comes with rubbish memory.
- TERRIBLE battery life.
- Whether I have a faulty one or if it's all of them, I don't know, but the thing keeps blacking out occasionally! Yesterday it blacked out with just the lights on for a few hours & got really hot.

Besides that it's awesome.

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Reviewer: Sarah - UK
Date: 28th Dec 2007

The keys don't crack in the purple one because its the newer one but I have heard that the black one has had some problems I would just like to say that I would recommend this phone as I love it.

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Reviewer: Mairead - Ireland
Date: 28th Dec 2007

I got this phone for Christmas in purple & I absolutely love it, it's the best phone I have had. The only problem is that it will only hold 2 songs so you have to buy a memory card on top of that which was £20, but apart from that it is brilliant especially in purple & the lighting effects are class.

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Reviewer: Sammie - Mountfield, UK
Date: 28th Dec 2007

I got the yellow S500i in August. The keys have been fine. I am only now having a problem with the phone turning off.

This is the best phone I have had & find it totally easy to use.

My brother has the black one & my Mum, Nan & sister have the purple. We all love the screens & on Christmas Day, it's lights went red & we had a new picture.

I would recommend this phone, it is super.

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Reviewer: Jodie - UK
Date: 28th Dec 2007

Love the phone, but it isnt' just the green ones that crack, mine is yellow & has still cracked, love the phone all the same though.

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Reviewer: G Webb - UK
Date: 28th Dec 2007

Just got this phone today, it's great, love the style & colours shame it didn't come with memory card though.

I have noticed when its theme is set to night & day & it's on day (white background) there is some black spots on the screen this is only on the front screen & menu screen they disappear when say doing a text could anyone tell me if these spots should be there? Many thanks Gary.

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Reviewer: Shenade Walsh - UK
Date: 27th Dec 2007

My brother brought me this phone for Christmas & I love it. I used to have the W800i, which is a great phone but it is really thick & like a brick. If I could change anything I would have liked the phone to have a radio but I can live with that. I am very happy with the phone & I recommend anybody to buy it.

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Reviewer: Megan - Uk, UK
Date: 27th Dec 2007

I Went Into O2 Shop Today Only To Find Out the Phone Was OUT OF STOCK : ( Then I Checked Woolworths & It Was Also OUT OF STOCK!

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Reviewer: Claudiaa - Cook Islands
Date: 27th Dec 2007

I am really excited about getting this phone! But I heard the buttons broke a lot, let's hope the Sony Ericsson fella's fixed it! It looks really good as well!

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Reviewer: Roi - Philippines
Date: 26th Dec 2007

I give it a 90% for design since the keypads cracked after a few weeks. But overall, it's one of the most gorgeous phones I've seen.

80% for features since you got a 2MP camera that cannot be zoomed in unless you're using the VGA video recorder.

95% for usability since the keypads give you a hard time to dial or type in characters. All the rest are splendid. This phone in general is amazing if not for the weak keypads.

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Reviewer: Melissa - Skipton, UK
Date: 26th Dec 2007

Hasn't done anything wrong for me yet, I've had it a month, I am HAPPY!

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Reviewer: Samantha - UK
Date: 26th Dec 2007

I really want to buy this phone (the mysterious green) but I have read some reviews & many people say that the buttons crack, one of the reviews said that if your phone was made before the 27th week of release, your buttons would crack. If your phone was made after the 28th week, you probably won't have problems with the keypad. Someone said that the reason for the buttons cracking was because of the green paint, if you buy annoy her colour, you'd be alright. I really want to buy this phone, it has got cool lighting effects & special screen illuminations. It looks fantastic & I can't wait to show it off to my friends (if I buy it).

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Reviewer: Megan - UK
Date: 25th Dec 2007

Hi I am About To Get This Phone Soon But I Was Just Wondering You Say About the Cracking Keys Etc. I Am 80% Yes & 20% No. I Know Everyone Is Different In How They Treat Their Phone & I Was Just Wondering Whether People Who Think the Phone Is Great Would recommend This Phone Or Not.

I am Not Going To Give the Phone A Decent Usability Rating Because I Haven't Used It Yet But the Design & Features Are Incredible! :D.

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Reviewer: Emily - Newcastle, UK
Date: 25th Dec 2007

I want this phone really bad. Four of my friends have it in different colours. Two of them have black & one has gold & the other has purple. The black ones keys cracked straight away. The others are okay. Is that coincidence or is the blacks for denser?

Please let me know as I want this with my Christmas money.

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Reviewer: Mia - London, UK
Date: 25th Dec 2007

Great looking phone with lots of funky features but I think the camera on it is pretty basic when compared to other camera phones on the market today. The camera has no flash so doesn't take photos in low light & it doesn't zoom in normal photo mode (unless I just can't work it out). If you want a decent camera phone, this isn't the one for you!

One of my keys has cracked & as of today, one key doesn't work at all. I am taking it for repairs tomorrow & hopefully exchange it for another model.

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Reviewer: Boom - US
Date: 25th Dec 2007

This phone is naff! Not more than two weeks my phone had died on me & the keypads keep on cracking! It's nice & all but it's too much trouble! I do not like this phone & plus there is no Internet, no picture messaging!

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Reviewer: Lai - Romania
Date: 25th Dec 2007

I love my phone, the style, it's slim & so cute. Once my friends saw my phone they loved it! They also wants to get this phone.

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Reviewer: Hannah - UK
Date: 24th Dec 2007

You have to push the sim in with the back of the phone, if you push it in with the battery it won't work!

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Reviewer: Nick - Montebello, US
Date: 23rd Dec 2007

Wait, to David from Exeter, UK

What do you mean your keypad is flat? I thought the s500i's keypad was slightly raised? Hopefully this was Sony Ericsson's solution, if they replaced it with a flat keypad with one similar to that of Motorola's RAZR that would be awesome!

I know this is a complete request from a stranger, but could you please confirm what your keypad looks like? (the flat one).

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Reviewer: Cj - UK
Date: 22nd Dec 2007

I am thinking of getting this phone for Christmas & I was wondering if I should bother. Most of the reviews suggest it is a good phone but with the problem that the keys crack. Do they? Is it worth getting this phone? Please could someone answer my questions?

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Reviewer: Julia - Leeds, UK
Date: 22nd Dec 2007

I've read a lot of reviews saying the keys crack. Does anybody know if the problem's been fixed?

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Reviewer: Anon - Wakefield, UK
Date: 21st Dec 2007

THIS IS A REALLY NICE LOOKING PHONE HOWEVER I AM NOW ON MY 3RD HANDSET AS the NUMBER KEYS KEEP CRACKING IN HALF. I WOULD NOT recommend THIS PHONE FOR THAT REASON & DUE TO the PROBLEMS I HAVE HAD TRYING TO GET REPLACEMENTS. The LATEST I GOT WAS STRAIGHT FROM Sony Ericsson & WAS SAID TO BE the NEW KEYPAD WHICH WOULDN'T CRACK & YET. YOU GUESSED IT, IT HAS.

NICE LOOKING PHONE BUT IN MY OPINION. NOT WORTH the HASSLE!

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Reviewer: David - Exeter, UK
Date: 20th Dec 2007

Amazing phone I have had mine for about 7 weeks now & so far keys have cracked the battery lasts for about 3 to 4 days before I need to charge it. The ever changing display is great & will turn heads. My model is the black one with green key pad, & my key pad is flat, I believe the earlier models had a slight curve in the key pad meaning there was a weakness down the middle. The camera is maybe the only down side as it doesn't have a flash but then I did have a Samsung d900 that had a flash & I hardly ever used it. You won't be disappointed if you get this phone, besides if you do get any problems just take it back & get it replaced, shops do have to repair or replace faulty goods.

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Reviewer: Moazeem - UK
Date: 18th Dec 2007

I am in love, looks beautiful, sounds great, so comfortable to use, & it does the thing that so many music phones don't, it plays WMA's brilliant phone all around.

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Reviewer: Andreww - UK
Date: 18th Dec 2007

To Candice in Manchester, both phones are really nice but the w580i is more advanced & they have fixed the button problem for the w580i aswell they've got the same camera megapixels, so I'd go for the w580i, Hope this helps =].

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Reviewer: Gemima - UK
Date: 17th Dec 2007

Hi everyone, I am thinking of buying this model & I wondered if the key cracking problem was happening to one colour or to all colours? I've read a review that the purple models keys do not crack, can anyone verify this please? Thanks :-).

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Reviewer: Jackie - UK
Date: 14th Dec 2007

This phone is really user friendly, really easy to use & navigate the menus. It has great features, although I would have liked it to have had a camera flash & radio. Its fun to use, & has nice touches such as fun photo editing software. The phone is very nice to look at, the Ever-changing theme is so pretty, & the phone has nice light effects. So far (one week! ), none of my keys have cracked, though they do feel a bit clicky at times. The battery does run down quite quickly when you are taking pictures & films & playing games, but today I have only been texting & now at the end of the day the battery is sitting at 83%, which is pretty good. Overall, I am happy with my new phone.

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Reviewer: Aaron - Burnley, Afghanistan
Date: 13th Dec 2007

This phone is rubbish. I have had it 2 & a half months & 5 buttons are cracked, the speaker is broken & sounds rubbish, it constantly says insert SIM for no reason when it is in my pocket & signal reception is appalling. Switching back to a trusty Samsung phone after Christmas. I wish I had never bought it!

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Reviewer: Spanna - UK
Date: 12th Dec 2007

I am thinking of buying this phone for Christmas but there has been a few bad things you have mentioned. Would you still recommend this phone & is the memory good without a memory card?

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Reviewer: Xxxx - UK
Date: 11th Dec 2007

I don't know whether to get this phone. I love listening to music & I want a good camera, but I think I want a flash on it, I am stuck.

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Reviewer: Jennifer - UK
Date: 10th Dec 2007

Does anyone know what the small g that appears beside the signal bar means?

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Reviewer: Candice - Manchester, UK
Date: 9th Dec 2007

This phone looks really nice! I am getting a new one for Christmas but don't know if I should get this one or the W580! Can someone tell me which one is better please? & have the cracking of buttons been fixed yet?

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Reviewer: Confused - Australia
Date: 9th Dec 2007

I really like the look of this phone, but I've read a lot of bad reports about the keys cracking. Although, I also read that Sony had fixed this problem. Is this true, or are they still cracking? Could someone who has bought the phone recently please tell me? Thanks.

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Reviewer: Anon - Bahrain
Date: 6th Dec 2007

Good & nice because of design, features.

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Reviewer: Mr Williams - Devon, UK
Date: 5th Dec 2007

I recently bought my wife & daughter this phone & reading about the buttons cracking after a while I am just wondering have Sony Ericsson's fixed this problem as when I ordered their phones off the Carphone they was out of stock said was waiting for their stock to turn up.

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Reviewer: Ryan - Manchester, UK
Date: 5th Dec 2007

I bought my Wife this phone. Seems OK so far she's only had it a few days & none of her keys have cracked yet. Just wondering has Sony fixed this. As when I ordered it online they was out of stock & this one she has now has been redelivered to their store. If there is anything else I should worry about.

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Reviewer: Rosanna - UK
Date: 4th Dec 2007

I love my new phone. I don't know why everybody is saying the keys crack unless you text non stop, mines been fine. But I was wondering if anybody could help me because it's really annoying, I have set the ever changing theme on my phone & the wallpaper from it was fine at first & it had green lights & everything but for this whole week it's been a dull purple & hasn't changed please can someone help?

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Reviewer: Bob - UK
Date: 4th Dec 2007

Well I have had this phone for nearly 4 months & six of my buttons have now broke.

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Reviewer: Laura - Venice, Italy
Date: 4th Dec 2007

I bought the S500i in July & after two weeks I could see some cracks on the keypad. I went back to the shop & they were able to fix it. After a week the cracks were still there. They told me they were going to change the keypad again. But is there any way to lead Sony Ericsson to withdraw this model & to swap the broken one with a new one? Apart from this I think this phone is great.

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Reviewer: Tasha - UK
Date: 4th Dec 2007

I have had this phone since August & I have to say that it's very good. The camera is of good quality & the durability of the casing is also sturdy & strong.

I send roughly 2000 text messages a month & I have had no problems with cracking keys or broken buttons. I find the buttons easy to use to text even though I have long fingernails.

The only problem I have come across is that my screen is starting to play up & is appearing in negative colours like on a filmstrip. But this hasn't really affected the usability of the phone.

The battery life has been good. I guess it's to do with the first charge that the phone has received as to why some people have had trouble with the battery life. As you can tell my phone gets used a lot & I only have to charge it every couple of days.

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Reviewer: Syd - UK
Date: 4th Dec 2007

I have had mine since September, I love the phone but it's giving me so many problems it's unbelievable! ALL of my keys are cracked, three of the most important buttons have stopped working so navigation is difficult, one of the side lights doesn't change colour anymore, it just stays red, & memory card plastic cover thing at the top won't stick in, just hangs out all the time annoying & not forgetting the rubbish battery life! But for some reason I still love it. LOL ha ha worse than my Girlfriend!

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Reviewer: Michael - UK
Date: 3rd Dec 2007

Does it do much harm having the keys cracked? Because I was going to buy it but sounds like a big problem.

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Reviewer: Emily - UK
Date: 3rd Dec 2007

This phone is absolutely fantastic! If you are thinking of buying it just get it because you won't be disappointed!

I love this phone so much & find something new on it every day! Just a great phone! You have to have it!

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Reviewer: Babi - UK
Date: 3rd Dec 2007

Hi peeps I have had this phone for ages now & I really like it but 4 of my keys have cracked. The 3 key cracked first & the 6 9 & # key followed shortly after. I must admit the battery life is quite poor but that is only if you are listening to your music a lot throughout the day. Also if you by this phone you will need a memory card which isn't hard to find but it is yet another cost for the phone.

Even after all of this I still love it & lots of my friends want one. It always catches people's eyes & the camera is very good. Hope this helps you.

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Reviewer: Holz - UK
Date: 3rd Dec 2007

I recently bought the S500i in purple & made the point of asking about the cracked keys. Apparently it was a design flaw in the other colours. The keypad on the older S500i's has a slight curve on it. This means its line of weakness is right down the middle & cracks when put under pressure. (this means people who text holding the phone in both hands are more likely to crack the keys than those that text with only one hand & may account for some people' not cracking as much) On the new purple model, they redesigned the structure & the keypad is now totally flat & not curved. This means purple S500i's don't have the problem with cracking keys any more. Absolutely love the phone & everything about it. The colours are amazing & the interface is brilliant. I hope this phone doesn't disappear off the market, or hopefully in 2 years when mine has to be pried out of my hand for a new phone, this exact interface is on another phone.

The purple model feels quite solid & sturdy & already owning a few Sony Ericsson's, I am sure it's the best one out there, it turns heads. Completely different from everything else on the market & definitely get you noticed when you get it out.

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Reviewer: Laura - UK
Date: 2nd Dec 2007

I need help! I am so unsure when people say that the keys crack, do you mean they crack on the number? As I just bought it for Xmas I really don't want to take it back. I chose it because it looks good but chose it because the Nokia 7373 is discontinued. Can't wait to try it out! Please reply to my question about the keys! Thanks.

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Reviewer: Ashlee - Queensland, Australia
Date: 1st Dec 2007

This phone is great & has great features love it but little memory but a memory card can fix that problem oh & too those people complaining yes the S500i was once very breakable but they fixed that problem so yeah green is my second favourite colour so I got it :).

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Reviewer: Briony - Llanelli, UK
Date: 30th Nov 2007

It's lush & I love it! People say its rubbish but it's fabulous. I love the extraordinary themes that change when the season & time go by. You should have this phone!

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Reviewer: Marriam Maqsood - Canada
Date: 30th Nov 2007

Guys this phone looks great the design is awesome but it's true the keys do crack I have had the phone for about 3 months now 2 keys have cracked so far but that's not my biggest worry the thing I really hate is the battery life it really bad. You have to charge it literally every single day because it dies so I recommend don't buy this phone just because it looks good you could probably find a phone that looks better, costs less & is durable.

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Reviewer: Charlotte - UK
Date: 29th Nov 2007

I didn't realise that it was a known problem with this phone. I've had mine since September & have only just noticed that one of the keys is cracked. I got mine from Dial a Phone online, good deal.

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Reviewer: Bex - UK
Date: 29th Nov 2007

Really happy with the phone & no problem with the keys. The only problem is the back, when I took the back cover off to put a different sim in it would not go back right & one of the hooks is broken, does anyone know where I can get a new back from?

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Reviewer: Sally - UK
Date: 28th Nov 2007

This seems like such a beautiful phone & I really would like to buy it, but I am worried about the keys cracking on it.

When the keys crack is the key pad still usable or do you need to replace them. Sorry this is a silly question but if the pad is still usable then I wouldn't mind that much if they broke, can somebody please reply!

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Reviewer: Sian - South Wales, UK
Date: 26th Nov 2007

Carly, you can get it in Woolworths anywhere or an O2 shop I have bought it in purple & its stunning! Its working fine & there are no problems at all with it even though my son dropped it on the concrete the very first day I had it! It didn't break, chip or crack which surprised me!

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Reviewer: James - US
Date: 25th Nov 2007

Sorry to sound like a broken record here, but yeah, has the button cracking problem been fixed now?

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Reviewer: Tracey - UK
Date: 25th Nov 2007

Brilliant phone, really good features, loads of girlie bits but still suitable for men. Only down sides rubbish battery, needs charging every day & the key pad cracking, I have had 7 phones in two months & the key pads cracked within one day (I send roughly 300 text a month). If you can put up with cracked keys I would recommend this phone, if not stay clear.

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Reviewer: Ramesh Singh - India
Date: 25th Nov 2007

This is a very good review I found on the net.

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Reviewer: Pieter Madsen - Lagan, Sweden
Date: 25th Nov 2007

I bought the S500i for my daughter in beginning of September & the first key cracked after a week & then over the next 2 weeks, 3 more keys cracked.

The phone experienced several hang ups & the display froze several times so we sent it back for warranty rep.

After 5 weeks she got it back & since then no problems & she really loves it, the Keypad was renewed & the Firmware was updated.

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Reviewer: Hanna - UK
Date: 25th Nov 2007

I have had this phone in green for 8 weeks & have had 2 new keypads & the keys have cracked yet again. It's not like I text all the time it actually gets quite light use & yet they still crack. Sony Ericsson just keep saying send it back to them & they will replace the keypad, turn around being 3 to 5 working days however it seems to take them 2 weeks or more before I received the phone back again. Had it back 1 week & they cracked again.

Does anyone know if the keys in the different colour of phone crack? Or is it just the green? Apart from the key problem I love the phone.

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Reviewer: Grace - UK
Date: 25th Nov 2007

Well I have had my phone about 3 months now & it has already been sent away 2 get the keys fixed as all of them cracked. I have had my phone for a month since it's been fixed & they have cracked again. Plus every time I try & got music from the computer on me phone I plug the USB in & it crashes it can't turn of when it does this & I have to take the back out & all this stuff. Overall really nice looks & everything but rubbish phone don't get it I am changing my phone because of all the problems.

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Reviewer: Sally - UK
Date: 24th Nov 2007

I have had my phone over 2 weeks I have already had to go back to Carphone Warehouse twice now to have my buttons changed they are really good about it & fixed them for free they said if they break again they will have to send me a new phone but apart from that I love it!

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Reviewer: Miss Konlek Pateman - UK
Date: 24th Nov 2007

I would really like to buy this phone after xmas however after I have read all the reviews I am starting to change my mind & thinking about getting a w910i instead, really confused. Do the screens break that easily? & what about the rest of the phone! Please help!

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Reviewer: Sam - Kent, UK
Date: 23rd Nov 2007

I am gutted. I spent about an hour in the Carphone Warehouse yesterday trying to decide between the S500 or Samsung U600 & I finally decided this one simply because it was more original & touch screen would probably anger me, but then I got it home, I haven't even used it properly yet as Orange still haven't connected me & I just cannot use it. When I slide my phone up it takes ages to show a screen, I thought this might be because of all the stuff I transferred over from my old phone, but when I deleted a few things it still didn't get any better.

I will be interested in finding out exactly how well this bad boy will work when I finally do get there. I have been slightly reassured by the positive comments, & the worst things I've read are about the keys & the delay in reaction when sliding the phone up. I am already missing my old phone though : (.

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Reviewer: Bill - Heraklion, Greece
Date: 22nd Nov 2007

You lie guys, I got the S500i & it works GREAT! I got t from over than 1 week & no buttons cracked or screen broken, liars. I was going to buy w580i but I risked it to buy S500i. Buy it guys. It's cool. Plus you must take care of the phone. If you don't take care of it & you drop it. Well. Bye Bye S500i.

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Reviewer: Jordikinz - UK
Date: 21st Nov 2007

Is the cracking keys problem fixed? Because I really like this phone & I am thinking about getting it.

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Reviewer: Kt - UK
Date: 20th Nov 2007

Well I never! I fell in love with the design of this phone as soon as I saw it. I WANT ONE NOW! BUT after reading all of the reviews I am not so sure. Everyone is saying its keys crack? & it's very fragile. That's why I put a low usability score. IS THIS TRUE? or was it just the first ones? It's so lovely looking! If people say it's bad I might reconsider getting it.

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Reviewer: Amy - UK
Date: 20th Nov 2007

I can't set this phone up to receive picture messages!

Can someone help me I think it must just be me being silly but I can't figure out how to change the settings so I don't have to go online to view every picture!

Also all of my keys have now cracked, I don't want a different phone though so I might just have to live with it!

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Reviewer: Phoney - UK
Date: 20th Nov 2007

I am really happy with my new phone.

I would like to let CARLY DAVIES from South Wales know that she can find out where to buy the S500i from this site, just look at the deals on the phone page. I hope you get it CARLY & enjoy it. I hope this helps.

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Reviewer: Carly Davies - South Wales, UK
Date: 20th Nov 2007

I really want to buy this phone in the UK brand new but I cannot seem to find it anywhere apart from the Carphone Warehouse website, can anyone help me on where else to find it?

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Reviewer: Declan Fowler - Australia
Date: 20th Nov 2007

It is the best phone I have ever had.

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Reviewer: Natalie - Wigan, UK
Date: 18th Nov 2007

I wanted this phone for Christmas but I am unsure whether to get it because most of the reviews say that the keys have cracked but my mate has this phone & I don't think any of her keys have cracked. I was also looking at the W580i but the design is the same as this one & the review also says that the keys on that phone crack too, so please help me decided which phone to buy.

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Reviewer: Anne Phillips - UK
Date: 18th Nov 2007

This phone is now on offer at Woolworths for £99 plus you get £20 Woolworths voucher which we used to buy air time. Bargain! Too early to comment on Usability but we both fell in love with the design the moment we saw it. The purple version (which we haven't seen anywhere else) is really stunning.

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Reviewer: Sarah - Nottingham, UK
Date: 17th Nov 2007

I love this phone but I have had it just over 2 weeks & after a week I had to take it back because the buttons had crack. A week later, after having it fixed the buttons have crack again. Not happy. But apart from that I love the phone.

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Reviewer: Vlatko - Skopje, Macedonia
Date: 16th Nov 2007

The best in the World.

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Reviewer: Em - UK
Date: 16th Nov 2007

I DROPPED THIS PHONE ONCE & ALREADY IT'S STRATCHED & the KEYS HAVE CRACKED. ALSO I am HAVING PROBLEMS WITH SOFTWARE.

IT doesn't CONNECT TO MY PHONE EVEN THOUGH I DOWNLOADED IT OFF the website & IT doesn't CHARGE WHEN I CONNECT IT TO the COMPUTER & ON the BACK OF the PHONE the TOP BIT HAS COME OFF. WHICH IS NOT MEANT TO HAPPEN & NOW IT won't GO BACK ON? ANY IDEAS?

I REALLY LOVE the DESIGN SO I NEED HELP TO KNOW HOW TO PUT the BACK ON?

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Reviewer: Trevor Mcdonald - Leicester, UK
Date: 16th Nov 2007

Is this phone good or bad could I really want it & I don't know if I should buy it or not. Does the keys keep on cracking otherwise I don't want to buy it please someone reply to this very quickly thanks.

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Reviewer: Lanny - Aberdeen, UK
Date: 15th Nov 2007

This phone was bought in a bit of a rush, but it was the only one my O2 sim would go in that I didn't have to order. So when I got it home I realised my rush purchase was in fact the best purchase ever! Then it all went wrong. Firstly, I have one key which has not cracked, secondly, sometimes the screen doesn't want to wake up when I slide it open, then when it does realise I want to use it, the main menu as just a black screen so now I have to memorise where everything is so I can still use it. Not the greatest of phones really in the long run. However it's better than my last phone, LG chocolate which lasted a week & the other 4 replacements were about the same!

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Reviewer: E.jones - UK
Date: 15th Nov 2007

I have put all 50's because I don't have the phone yet! Am thinking about buying this phone but does it has expandable memory like a memory card? I need to know because the other phone that I like does & if this one does then I will probably go for this one! Please help! Thank you so much!

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Reviewer: Mij - UK
Date: 15th Nov 2007

I have had this phone since July & I ABSOLUTELY LOVE IT!

I have the green phone & the keys have not cracked, the slider is not loose, the keys light up fine which are all things that some people have identified as problems, but NOT FOR ME! I suppose as with any phone there will be good ones & not so good ones. I will certainly be hanging onto mine, unless Sony come up with a better one. Much better than Samsung, Nokia & Motorola, my last 3 phones.

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Reviewer: Emma - Sheffield, UK
Date: 14th Nov 2007

Well I've had this baby for 2 months, all the keys have cracked & the screen has crashed! I might have expected it if I had dropped it, but I haven't. One minute it worked next it didn't! I am about to take it back. Very upset!

Apart from this I think this is one of the sleekest phones on the market! I love it!

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Reviewer: Miss X - Nigeria
Date: 13th Nov 2007

I don't know whether to get this phone. I hear that the keys keep on cracking & I don't know if the problem has been fixed yet. It looks like a really cool phone though & I really am considering buying it.

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Reviewer: Goldy - Rotherham, UK
Date: 12th Nov 2007

Hi! I really want one of these phones but I don't like what everyone's saying about the lights, colour, battery etc. Can someone please tell me the truth? I would love that & I want to know if it really is only with the black phone that the keypad cracks because that's the one I want. The yellow one looks kind of weird. Thanks! No offence to anyone who has got a yellow phone.

P.S I will write another review when I get this phone, but that might not be till Xmas.

P.P.S You can get the phone for £119.99, that's for anyone who doesn't know the price.

P.P.P.S the thing for the design, features, model is just what I hope it will be like.

I'll say bye! Now & shut up. Bye!

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Reviewer: Danielle - Israel
Date: 12th Nov 2007

I really love this phone! Looks great, simple features, great sound.

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Reviewer: Megan - Scunthorpe, UK
Date: 11th Nov 2007

Have all the problems stopped yet because I would like to buy this phone?

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Reviewer: Gemma - Inverness, UK
Date: 10th Nov 2007

I noticed somebody had said IGNORE the RUBBISH THAT PEOPLE ARE SAYING ABOUT the LIGHTS NOT WORKING & KEYS CRACKING. That is total rubbish.

Well, it's not rubbish, they do crack.

I had about 4 replacements for this phone, because the buttons kept cracking within 1 to 2 weeks. The last time they broke I hadn't even been using the keypad much, as I wasn't texting that week. The Carphone Warehouse told me that the buttons were only cracking in the first batch that Sony Ericsson had made, & they wouldn't be having problems once they had improved the keypad. My 3rd replacement phone had a much stronger keypad, but within about 3 weeks it had cracked again. I hear the same problem is happening with the W850i. Hopefully Sony Ericsson will fix this problem.

But apart from that, it's a great phone!

The sound quality & volume is amazing, & it doesn't freeze or anything when you're on the music player. The camera is good the themes are very nice & the lights make this a very attractive phone.

I bought a different phone instead, which was the Samsung U600. I have only had it for about 6 days & I regret getting it so much. I think Sony Ericsson is a much better make, & I wish I had kept my s500i, broken or not. I think I am going to take my Samsung back ;].

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Reviewer: Tasha - UK
Date: 9th Nov 2007

While I do love this phone, I am just about to take it back & swap it for the second time.

My second one (despite the folks in the Sony store swearing that the replacement was from the new batch) now has even more cracked keys than my first one & I've had this second one for a lot less time.

The sound has gone a bit tinny & hard to hear when I take a call. I am not sure why that is, possibly it took a slight bump & can't cope, so if you get this phone, don't drop it at all. Or wrap it up in bubble wrap. It does also occasionally not come out of standby when I slide it open. One time, I thought it had died, but two slides later & it came to life again.

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Reviewer: Sarah Farrow - UK
Date: 7th Nov 2007

I read the reviews before buying this phone & expressed my concerns about the keys cracking to the sales advisor. He told me this was a problem for the first batch & has now been rectified so I took him on his word & bought this phone. Three weeks later the keys cracked! Took the phone back & was issued with a replacement, once again 3 weeks later the keys cracked again. Still a common problem apparently so steer clear, I ended up buying a Nokia.

The phone itself was lovely, a girly phone with nice features so I was very disappointed to have to part with it! Hope this helps!

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Reviewer: Ellen - UK
Date: 7th Nov 2007

Isn't this phone exactly the same as the w580i but just not a Walkman phone? If it is, are the speakers in the same place?

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Reviewer: Grace - Wigston, UK
Date: 7th Nov 2007

Hi, can someone answer me this question. Have the keys stopped breaking on this phone because I want it but I am not sure if the key's are breaking? Thank you.

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Reviewer: Connor - Malaysia
Date: 5th Nov 2007

THIS PHONE ROCKS, but I have heard the keys crack? Do they?

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Reviewer: Michael - UK
Date: 4th Nov 2007

I was a bit worried about build quality & other glitches after reading several mixed reviews but I can report that my phone has behaved perfectly. It is the most recent batch (Late Oct 07) so maybe Sony have improved the quality a bit?

I would certainly recommend this phone to all users. For years I have carried the P Series, first the P800 then P900 & P910 but I was fed up with the bulky size & weight. The new S500i has all the features I need & it can slip into my shirt pocket, fantastic!

The menus are all very easy to use, even better than my old P910. The only thing I miss is hand writing recognition for text messages but I don't send that many so it is a small price to pay. The screen is fantastically clear & the interface is really intuitive so good news all round. I hope this may help someone make the right decision to buy this new phone. GREAT.

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Reviewer: Wess - UK
Date: 4th Nov 2007

IGNORE the RUBBISH THAT PEOPLE ARE SAYING ABOUT the LIGHTS NOT WORKING & KEYS CRACKING. That is total rubbish.

I brought this phone 2 months ago, no problems at all, best phone I have ever had & A MUST BUY!

About the keys cracking, the keys cracked on the first batch that Sony Ericsson sent out, this was through a lack of testing. Sony reinforced the buttons on every batch since then & all are working perfectly fine.

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Reviewer: Amber - Gloucestershire, UK
Date: 1st Nov 2007

Help! I really love this phone & it has great features & things plus I love the design but I have heard about the terrible cracking keys & battery power! I don't know whether I should buy it or not! I am totally in love with this phone but need to know whether or not to take the risk please post your opinions & if not this phones what other one should I get? Thanks.

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Reviewer: Anon - UK
Date: 1st Nov 2007

TOTAL RUBBISH! VOLUME IS rubbish. MEMORY IS rubbish. MY MENU PAGE don't SHOW UP IN the EVELASTING CHANGE MODE.

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Reviewer: J. Tay - US
Date: 30th Oct 2007

I chose to ignore the many negative posts on the Internet about the problems with cracked keys, loose slider, poor illumination of 3, 6, 9, # keys & I regrettably bought two S500i ice purple phones. I have since returned my daughter's two phones & will never buy another Sony Ericsson product until their customer satisfaction ratings improve.

Both brand new batch Ice Purple S500i phones had the identical same problems. The 3, 6, 9, # keys were barely illuminated as compared to the other brightly illuminated keys, the sliders were flimsy (I don't think the slider will hold up over time), & I was not about to wait to see if the keys would crack. The dealer has since quit selling this particular model phone due to the numerous returns.

My advice. A few complaints, I would ignore. But a slew of documented complaints as you will find posted all over the Internet (do a Google search with key words). You get what you deserve if you buy this phone & will join the idiots, like myself, who refused to accept logic & made a decision based on the emotion of cute colours & a overrated light show. Hence, you are crazy if you buy this phone knowing what you know about this problem plagued phone.

In my opinion, a much better choice is the Mobile Choice Awards, 'Phone of the Year', Samsung G-600. This is the highest award achieved by any mobile phone & it's only a little more expensive that the S500. If you look at the many reviews, professional, & user, there is little doubt that the G600 is indeed currently the best overall phone in the market without 3G (S500 also does not have 3G) & the cute colours, but still slim & good looking.

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Reviewer: Rachel - Australia
Date: 30th Oct 2007

Does anybody else's light up & say please insert sim card when there is already a sim card in there? I love the phone otherwise.

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Reviewer: Sophie - Durham, UK
Date: 28th Oct 2007

I got this phone on contract. It's beautiful & the lights are exciting etc. But within a week all the buttons were cracked. Took it back (had to drive all the way to the metro centre to get it sorted) & they replaced it with a new model. Within a week the keys had smashed on that one. This time it was over my 28 day contract thing so it had to be sent away for new buttons. They cracked. New ones again. One cracked, plus the camera went black & the lights on the side flashed crazily & then went white. No more colour lights. It's in for repair for the 3rd time & I am at my wits end.

It's a gorgeous phone & it's tempting but it's just too fragile. Not the best Sony Ericsson has done.

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Reviewer: Katie - UK
Date: 27th Oct 2007

How much does it go for in shops?

I was thinking about getting this phone for Christmas & now I am pretty convinced that it's the one I want. I don't know if the problem with the battery running low quickly is because it's new. Normally with things that run on a battery it can take a while for it to use its whole capacity. You should try letting it run down really low then charging it because it builds the battery. My ipod used to do the same thing when I first got it a couple of years ago & it took about 4 months for it to be able to use the full battery but now its fine & does the amount it should.

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Reviewer: Ally - Berwin, UK
Date: 27th Oct 2007

This phone is the best in the world it looks great.

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Reviewer: Ro - UK
Date: 25th Oct 2007

How long does the battery life last for?

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Reviewer: Sarah - Sydney, Australia
Date: 25th Oct 2007

It's a good phone. One main problem though & I don't know if this is the case with every s500i. When I slide it up, it takes a couple of seconds for the phone to respond & to light up the display screen. Is it just my phone or everyone else's too?

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Reviewer: Anon - Uk, Afghanistan
Date: 24th Oct 2007

For Amanda - the volume key at the side of the phone turns the volume up. On the mysterious green phone its silver.

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Reviewer: Joanne - UK
Date: 23rd Oct 2007

Is the cracking keys problem fixed now because I think I'll get one if they've fixed it if not I'll get the 810.

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Reviewer: Tim - Bristol, UK
Date: 23rd Oct 2007

Had this phone less than 2 months, got it more for its good looks! It has been replaced once, cracked keys! Now it has just simply stopped working. I took it back to the shop where they simply pointed out the two spots in the back that go red with moisture & so would not do anything. I admit I did use it in the kitchen once when the kettle was boiling. Anyway I wouldn't recommend this phone to anyone. It's expensive, doesn't work very well, has a poor battery life & it seems you can't breathe on it if the weather is cold.

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Reviewer: Eddie - UK
Date: 20th Oct 2007

I think the phone looks really cool & I am thinking of buying it but I have heard the keys crack a lot & if that is so ill look at a different phone.

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Reviewer: Zara - Leicester, UK
Date: 18th Oct 2007

DO NOT BUY THIS PHONE!

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Reviewer: G Singh - UK
Date: 17th Oct 2007

I love this phone, looks great, simple features, brilliant man.

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Reviewer: Anon - US
Date: 17th Oct 2007

Where Can You Get This Phone Very Cheaply, Like £99.99? I Really Need To Know! Thank You.

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Reviewer: Amanda - UK
Date: 17th Oct 2007

Does anyone know how to turn up the volume to hear someone louder during calls? In the manual it says use the + key but I can't find this except on the zero which doesn't do that! Thanks.

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Reviewer: Linda - Cambridge, UK
Date: 17th Oct 2007

This phone is very easy to use-if you can get enough signal to send a text or make a call-significant feature really for a phone. It's beautiful to look at but like others I have had my phone 10 weeks & it has already been returned to Sony after 6 of the keys cracked in half within first 6 weeks. The battery life is appalling, I have to charge the phone every night & if I manage to make a call from it, it drains the battery to 50%. So buy it for its looks not for its usability you'll be disappointed-not Sony's usual standard.

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Reviewer: Rici - Slovakia
Date: 16th Oct 2007

This is a cool phone.

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Reviewer: Anon - Paris, France
Date: 15th Oct 2007

Hey all my fans I don't really know which phone to get please help me choose so that it can be a signed on the magazines I really need to know black or yellow.

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Reviewer: Deepak Kumar Das - Hyderabad, India
Date: 15th Oct 2007

Hi all, I got this phone on 2nd October & the software had some problems. The battery life is rubbish & the phone gets heated up very fast. The good thing is its sleek. It makes heads turn towards it! Just hope that that's the last fault with my phone.

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Reviewer: Catzi - UK
Date: 14th Oct 2007

I need your help guys! I can't decide whether to get the black or gold phone! I think the gold looks better in the pictures, but other people have said the black is better! What do you think?

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Reviewer: Becca - London, UK
Date: 14th Oct 2007

This phone is good but there is some down points about it. I got it for my Birthday on contract, good deal. Anyway my phone keeps turning itself off.

I don't like it when it does it does anyone else's phone do that? Please let me know. My buttons are wearing off but otherwise all good.

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Reviewer: Alex - Chesterfield, UK
Date: 13th Oct 2007

Hi I am just wondering whether to get this phone or the LG shine HELP I am stuck LOL so can someone help me please because I am in love with this one but I am with the LG shine as well LOL xx.

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Reviewer: Reema Salman - Manchester, UK
Date: 13th Oct 2007

I love this phone I have had it for 3 months & have had no problems with the lights or the keys cracking. The only downside is the truly rubbish memory the maximum songs I got on were 4 & that is with deleting everything. Luckily you can uses a memory card.

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Reviewer: Shaz - UK
Date: 12th Oct 2007

Easy to use, stylish I have light green /gold colour. It has stylish lights on the side, a good camera, Bluetooth, MP3 can't live without & expandable memory.

I would defiantly recommend it is just so lush & has nice stylish flower on the back where the camera is & is good volume.

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Reviewer: Selina - UK
Date: 8th Oct 2007

I got this phone on contract for my birthday! I have had it for 2 months & still adore it! It is GORGEOUS! Charge it overnight on Saturday & Sunday & the battery will last a week! It's perfect! (get the black one, yellow is SO tacky! ) I highly recommend it! (the BLACK one! ).

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Reviewer: Gail Mcgowan - Glasgow, UK
Date: 6th Oct 2007

I've had this phone a week now & I am still bringing it out my bag or pocket just to stare at it. It is absolutely lovely, glorious & beautiful. It's also a great phone to use. I have black/green one, no problems at all so far. I am charging the battery every night but that's a small price to pay for this stunning phone.

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Reviewer: Anon - UK
Date: 4th Oct 2007

I want it, it's beautiful but it is really that hard to use.

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Reviewer: Tara - Nottingham, UK
Date: 3rd Oct 2007

I absolutely love my phone, touch wood I haven't had any of the keys cracking or anything, I think mine was produced after week 27 so we'll have to wait & see. I think the phone is very feminine & I give it 100% up to yet, will post if anything comes to fault.

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Reviewer: Elle - UK
Date: 1st Oct 2007

This phone looks wicked! I have been looking to buy this phone & hoping to get it for £99.99! Bargain! LOVE IT LOVE IT!

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Reviewer: Babi - UK
Date: 30th Sep 2007

I love this phone I have had it for a bit now, I have the black/green one. All my friends like it, it really catches the eye. The colours on mine are fine & so are the keys. They have not cracked yet & show no sign of cracking either. The volume for the music is brilliant & so is the camera the only negative I can think of is the memory. You will have to get a memory card for it, but not to worry as I have found a very reasonable website for them.

Overall I absolutely love it & recommend it for buying.

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Reviewer: Apple Green - UK
Date: 29th Sep 2007

Just Wondering What Colour Phone Keys 'Crack' & Does It Still Do It? Please Tell. I Need To Know.

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Reviewer: Niamh - London, UK
Date: 28th Sep 2007

I love this phone! It's really user friendly with great features. The only downside is the battery life - needs charging every few days. I wouldn't swap it though!

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Reviewer: Yvonne - New York, US
Date: 28th Sep 2007

I have the yellow one & I love it. It's been 2 months since I've purchased it, haven't experienced the keys cracking but my lights are kind of weird now. The left side no longer has yellow or red while the right side still has all its colours. All I get from the left side is cyan, blue & green. It's so depressing as it works with 3 colours on one side when the other side still has its spectrum.

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Reviewer: Abby - Kent, UK
Date: 25th Sep 2007

I have fallen in love with this phone, everything seems just like I wanted, I was concerned about the keys but I don't really mind I can get it fixed or exchanged! So looking forward to Saturday when I am getting this phone!

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Reviewer: Chloe - UK
Date: 24th Sep 2007

I love this phone! But yet again I have the same problem, keys are starting to go. My camera is broke too! The screen goes green as if it's negative & won't let me take any pictures! I have to sort this problem out! The battery life is so bad! I have to charge it either everyday or every other day!

Other than that this phone would be the greatest thing invented! X

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Reviewer: Jas S Pabla - US
Date: 23rd Sep 2007

Great phone but I am just so scared that the keypad's going to crack any minute now. I have read a lot of reviews about customers experiencing the problem. But can anyone tell me how you are supposed to know if your S500i was produced after week 31 because this is the date when Sony supposedly fixed the problem. Thanks.

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Reviewer: Laura - Wigan, UK
Date: 21st Sep 2007

I have had this phone about a month or so in replacement for the U600 I had that was terrible, so they offered me this one. I really like the phone but notice it needs charging more regular than any other phone I have had, I have noticed that the menu button towards the left hand side has fallen out of place so in order to use that key you kind of have to push it up into place. Has anyone else had this problem I have not yet taken back but I am going to.

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Reviewer: Heidi - Towanda, US
Date: 21st Sep 2007

The battery life doesn't last as long as specified by Sony. I am very disappointed. Also about the light effect, it doesn't light up as it is described. I don't know if I am the only one has this problem or not. For example, under pink, it lights up as green & blue colour, this also happens to purple. There is a colour problem going on here!

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Reviewer: Davie Johnson - UK
Date: 19th Sep 2007

I really like this phone but people saying about the keypad is putting me off! It's quite annoying! Can someone tell me what it is really like?

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Reviewer: Paula - Jakarta, Iran
Date: 19th Sep 2007

I love this mobile! It's so cool. Having this more than 4 weeks & have no problem!

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Reviewer: Syvs - UK
Date: 17th Sep 2007

I have owned one for two weeks, the first time I charged it I noticed it hadnt charged & the charger was faulty, I returned it & recd a new charger. I have now charged it once & the new charger is broken! Could the phone be causing this I.e. Shorting out the fuse in the charger.

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Reviewer: Gunawan - Rego Park, US
Date: 14th Sep 2007

Nice phone great colour screen but the keypad cracked so fast in 2 months & the battery life just one day only. Have to recharge it every night.

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Reviewer: Angela - Derby, UK
Date: 13th Sep 2007

I have 'cracking' keys too on the yellow/gold one. Taking it back tomorrow just within the 28 days that Carphone Warehouse give. Going to try & get another make if they'll let me. Or any ideas on release date of the stronger keypad? I am so careful with my phones & would go mental if they didn't replace it - you give me 300 texts & the keypad breaks after sending about 150? Ha ha!

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Reviewer: Rylan Taylor - UK
Date: 12th Sep 2007

Great phone really recommend it, cool style.

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Reviewer: Keziah - Philippines
Date: 12th Sep 2007

Just an update. I had the cracking keys too, the battery problem is still there, & in some places, I can't even get the slightest signal. I am starting not to like this phone. It's a stylish phone, but it's supposed to receive/make calls & texts to be a phone!

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Reviewer: Mark - Canada
Date: 11th Sep 2007

This phone is great but there seems to be a problem with the lights. I get red, blue, green & turquoise, but in the menu it offers me yellow & purple also & all that comes up is green. Anyone else have this problem?

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Reviewer: Frog Princess - UK
Date: 11th Sep 2007

This phone is stunning but so disappointing. I have had two so far & the keys have cracked on both. Sony deny there is a problem & threaten to charge you for repair if they deem the cracking to be 'user induced'. It's about time they owned up & recalled all the faulty models.

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Reviewer: Rolfie - UK
Date: 10th Sep 2007

This phone is awesome (using the original meaning) the sim card falling out is no problem, because the sim goes in further than you think, just take out the battery & push the sim in further until it clicks.

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Reviewer: Liam Keenan - Azerbaijan
Date: 9th Sep 2007

I think this phone is OK. Love You All my biggest fans.

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Reviewer: Grace - Liverpool, UK
Date: 7th Sep 2007

Hi like I said earlier on when I posted a review about 2 days after purchasing my phone I said I would update you on how it is going well unfortunately dead & its not letting me send texts for some odd reason : (.

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Reviewer: Keziah - Philippines
Date: 5th Sep 2007

I've had the phone (Mysterious Green) for a week now. & here's what I have to say:

- It's very stylish & classy (that's why I bought it).

- the features are just the basic ones I want in a phone, although I haven't tried yet what applications I can put in it to make it more powerful.

- I believe I had the new release, since I didn't experience keypad cracks (or is this too early to say? I'll find out).

- the light on the side of the phone is awesome! But I think you cannot change it to the colour you want (There is a default for each style). I have a problem though with calls. I changed it to Pink but when I receive a call, I don't see the colour! : (.

- the battery life of my unit is terrible. I don't know if it's just my battery. I have to recharge it every night.

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Reviewer: Rhian - UK
Date: 4th Sep 2007

I keep having the problem of the battery moving, therefore my SIM slips & I can't use the phone. Does anyone else have this problem or is it just mine that is dodgy?

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Reviewer: Carrie - UK
Date: 4th Sep 2007

I got this phone 2 & half weeks ago. The only buttons that are not cracked are 1, 5 & 9. I have contacted Sony Ericsson regarding this & they said that I have to send the phone away recorded delivery to see if it's a fault with the phone if not then they'll charge me to return my phone back to me! I have the black & green phone. Has anybody else done this or had any problems I'd like to know before I send it away!

I like the phone but the only thing putting me off is the keys. I also find it quite hard to text as the keys are quite small so if you have big fingers or long nails like me then you will find it hard too compared to most other phones. I am a fast texter but find it extremely difficult with this phone.

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Reviewer: Lauren - Sheffield, UK
Date: 4th Sep 2007

Hey, I have had the phone about a month now & already on my second one! The keys keep cracking & even now on my second one they are cracked. If you are thinking about getting this phone wait for a while because they are bringing it back out with a stronger keypad. Other than that I love the phone.xx

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Reviewer: Hanna - Lincoln, UK
Date: 31st Aug 2007

I love this phone, it is perfect for me [a teenage girl] its stylish, practical & the music player is really loud [louder than my previous phone which was a Walkman! ]

My only complaints would be that there is no flash on the camera, & that you can't zoom in normal mode. However if you change the picture size to 'VGA 9640x480] then you can zoom & the pictures are the same size as large ones anyway! My favourite phone so far & I don't think I will change it for a long while!

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Reviewer: Vicky - Middlesbrough, UK
Date: 30th Aug 2007

No flash & rubbish memory (without a memory card) so your looking at adding an extra £30 for a card on top of the original price which I personally think is shocking. I got 3 songs on then it wouldn't even take a picture because it didn't have enough memory.

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Reviewer: Pedram - Nemati, Iran
Date: 29th Aug 2007

It's very nice, but not 100%.

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Reviewer: Adam - UK
Date: 29th Aug 2007

Hi, not a review, but more of a technical question. How do I make the clock & any texts or missed calls etc? Show when the phone is on stand by? Is it possible? I could on my old Sony Ericsson K610i. The S500i is a tremendous phone though!

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Reviewer: Beckie - Newcastle, UK
Date: 27th Aug 2007

Hey, I was thinking of getting this phone for Xmas but I am afraid of the cracking keys! Does it only happen with the black phone & has it got good memory?

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Reviewer: Brittain - US
Date: 27th Aug 2007

I have had the cracked key issue. It happened the first week I got the phone & I have the black phone. Other than that I have had zero problems. I have dropped it a few times on concrete & nothing happened. & it has gotten a little bit wet & nothing happened. The key pad is my only complaint & the fact that the camera has no flash.

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Reviewer: Rahul - Punjab, India
Date: 27th Aug 2007

I love this & all Sony Ericsson phones, but I hate when it shows. Zoooooooooom is not possible in large picture so please if Sony Ericsson see this please do better in this matter.

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Reviewer: Raf - Paris, France
Date: 25th Aug 2007

Please help. I don't know which phone to buy, either Sony Ericsson S500i or Samsung U600. They both are nice. S500i is beautiful but the keypad problem. I saw it in the store they have the Samsung U600 & Sony S500i & I checked its W29. It's been a week & I can't decide which one to buy. It's really irritating. Please help me to decide which phone should I buy & has anyone had the both phones. Thank you.

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Reviewer: Anon - Trivandrum, India
Date: 22nd Aug 2007

It's really elegant.

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Reviewer: Caz - UK
Date: 21st Aug 2007

This is a great looking phone BUT there is a known fault with the keys cracking. I have had 2 & my Fiancé has also had 2 & all 4 handsets have had to be returned due to cracking keys. We're now waiting on a totally different handset arriving. If you can guarantee a handset that was produced after Sony have fixed their paint problem then this is a brilliant phone. Memory's not great on it & there's no camera flash but other than that I was disappointed to not be able to keep it : (

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Reviewer: Jc - Canada
Date: 21st Aug 2007

As with most Sony Ericsson's, it's really user friendly. There is no lag between menu selections which is huge with me. I also love the design so that's a plus. Also about the keys cracking, apparently they fixed it & the new shipments coming out in August have thicker keys or something. I've had the phone for about 3 weeks now & no cracks so that may be the case. The only thing that I don't like too much is that you cannot zoom in the 'normal' mode for camera (at least I don't know how to). Anyway, in short, I really like the phone.

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Reviewer: M - Turkmenistan
Date: 20th Aug 2007

Super Phone. Love it.

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Reviewer: Melanie - UK
Date: 19th Aug 2007

I have a couple of questions for people who have bought this phone, please help:

In the main menu, where it is supposed to say messaging/applications/entertainment at the top, what is it supposed to say when you click on the music player icon, because mine is blank, it doesn't say anything such as Walkman/ music player. Is it just my phone or is everyone else's phone just like that? & does anyone know why it's like that?

Also, the phone is a bit slow. The lights & screen don't come on for ages (quite a few seconds) after you slide it up. Again, is it just my phone?

Thanks.

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Reviewer: Kerry - UK
Date: 19th Aug 2007

Thank you all for your reviews on this phone. I was very interested in purchasing this particular model of phone. So having been made aware of the problem with the keyboard I contacted Sony Ericsson but there are no known issues with the Sony Ericsson S500I. So I guess the question still remains.

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Reviewer: Nocturne - US
Date: 19th Aug 2007

I sent an E-Mail to Sony Ericsson about the keys cracking, & in their response they highlighted the below points.

- This issue has been corrected in later releases of the phone.

- If you do have keypad issues, we are happy to set up a repair.

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Reviewer: Sue - Jersey, UK
Date: 18th Aug 2007

Amazing phone. Can anyone tell me how many colours the phone changes to, so far I have had brown, blue & grey?

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Reviewer: Reza - Tehran, Iran
Date: 17th Aug 2007

This fine is good, but some features missed, such as text editor to use select part of the text & send it from sms & camera in picture normal mode don't have zoom.

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Reviewer: Ishita Joshi - India
Date: 15th Aug 2007

Hay can anyone please tell me whether software like morange & e-buddy work with this?

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Reviewer: Kevin - Philippines
Date: 15th Aug 2007

I LOVE IT I can't WAIT TO GET IT maybe today or tomorrow :D

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Reviewer: K.C - UK
Date: 14th Aug 2007

Well what can I say. I LOVE THIS PHONE!

My only concern is the talk about the cracking keys? Is this problem fixed because I have bought this phone today.

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Reviewer: Lisa - UK
Date: 14th Aug 2007

Can anyone tell me if the memory is any good? I really like this phone but not to sure if the memory is any good.

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Reviewer: Carlos - Tirana, Albania
Date: 13th Aug 2007

Will get the phone today. Heard so many different opinions. I can't wait to see what's true. Afraid of cracked keys. Will see.

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Reviewer: Tami - Malaysia
Date: 11th Aug 2007

It's a really pretty phone. I just want to ask other users how do you open up the battery cover? I am having a problem opening it! Help!

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Reviewer: Ashley Campergen - Bolivia
Date: 11th Aug 2007

LUSH PHONE EVERYONE.

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Reviewer: Camilla - UK
Date: 10th Aug 2007

Hi I am thinking of getting this phone for my teenage daughter for her Birthday, but need a few tips:

- How many songs does this phone hold?
- Does the cracked keys only occur on the black phone?
- How long is the battery life?

I would appreciate it if somebody would help me with these questions, thanks.

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Reviewer: Abhisehk Agarwal - Mumbai, India
Date: 9th Aug 2007

This phone is just awesome, it's just too good & worth every penny (in fact more than that).

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Reviewer: Alexandra - Morley, Leeds, UK
Date: 9th Aug 2007

Really love this phone never had a phone as nice as this design soon as I saw it in Carphone Warehouse had to get it. I bought it on Orange 4 £139.95 but now has a O2 sim card in & I bought it in yellow. Haven't had no problems with it so far. I would advise people 2 get this phone!

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Reviewer: Bryan - Sweet Home Oregon, US
Date: 6th Aug 2007

I think this is a great phone I haven't had the thing crack on me yet so I give it a A+ & its great for pics & music plus you know it's a phone!

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Reviewer: Jon - UK
Date: 3rd Aug 2007

I have the black/mysterious green model only had it a few days & 2 of my keys are cracked on it, I would definitely agree it is more of a ladies phone in terms of it being .better for smaller hands an its quite irritating having to clear the screen when you close it as it doesn't automatically clear when closed. Camera also has no flash :- (

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Reviewer: Ryan - Ek, UK
Date: 2nd Aug 2007

Looks amazing getting one for my birthday. Worried about cracked buttons though.

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Reviewer: Ajkc - Singapore
Date: 1st Aug 2007

I just want to ask, how long can the battery last for this phone? I am someone who doesn't really play around with the features. My current phone is not really good as it only lasts one day, also the keypad cracking. Has Sony Ericsson come up with a solution for it?

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Reviewer: Nocturne - US
Date: 31st Jul 2007

Does anyone know if the problem with the green paint having a reaction to the plastic of the keypad numbers thus being the reason the keys crack has been fixed yet, or heard anything from Sony about this yet?

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Reviewer: Jack - London, UK
Date: 31st Jul 2007

Hey people. Do you think you could help me out? Shall I get the phone in yellow or black? Please write above :) Oh yeh, Great phone by the looks of it has got everything you need.

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Reviewer: Burfies - UK
Date: 30th Jul 2007

Have had my phone for Just 10 days now. I am having to send it back due to very short battery life! Charged up on Friday lunchtime, made a couple of calls & 4 texts & battery is almost dead Monday morning!

I keep my mobile in my pocket or bag when out & about & several times I have noticed that when I went to use it the Internet search engine page was up on the screen although I left it in sleep mode. If this is what is draining the battery then it is very poor design. You should not be able to connect like that.

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Reviewer: Knog - US
Date: 27th Jul 2007

This phone is an awesome slider phone, calls are clear & loud, the external speaker is awesome as well. About the buttons cracking I have no clue about this problem. When the phone is not opened the text & stuff pops out fine, it's just that the phone is trying to conserve battery, it shows in a dim light for a bit then goes to sleep mode. I don't know if you have this problem or not but I could not change the two silver soft keys, also I wanted to change the colour from light blue to another not just for incoming calls. I have had my phone for about 2 weeks now. Overall very nice phone.

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Reviewer: Cat - UK
Date: 27th Jul 2007

Are these reviews all written by the same person? ! What is with the use of the '&' all the time! Anyway, sleek phone.

Editors Note: Hello Cat, the word '&' is replaced by the & sign in every review.

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Reviewer: Lisa Lee - Singapore
Date: 27th Jul 2007

I bought the phone last week. Love the design & interface. Most of my keys are cracked now though. Not too happy about that considering it's only general wear & tear.

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Reviewer: Alinz - US
Date: 26th Jul 2007

About the keypad cracks: Sony Ericsson released that the green paint is having a reaction to the plastic of the keypad numbers, causing them to crack. That is why you don't see this issue with the Yellow version since it uses a different kind of paint. I was going to get the Green version but I guess I'll stick with the Yellow.

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Reviewer: Sohrab - Tehran, Iran
Date: 25th Jul 2007

I bought it! & now I love it ! Best Phone EVER.

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Reviewer: Michelle - UK
Date: 25th Jul 2007

How do you open up the memory case to insert a memory card? Sorry but I have a little problem getting the case off.

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Reviewer: Emma Thomas - Worcester, UK
Date: 25th Jul 2007

I got this phone free last night from Carphone Warehouse, I have it over a 18 months swap it contract, which means when I reach the 9 month point I can swap my handset, for the remainder of the contract. Woo hoo to Carphone Warehouse.

I initially wanted the phone just from looking in a book & seeing its picture, but after reading thought no way not having that, NO 3G!

Trust me when I say that once the phone is in your hand in the shop & you are having a little test run. You will want no other phone. It is stylish, sleek & just pure luminous. It changes all the time, when someone rings your phone the hidden lights change colour softly as the phone rings, it's just FAB, a real fashion statement, a mini Blackpool illuminations in the palm of your hands. Woo hoo.

I have had it for approx 16 hours in total, but I am quite nifty on a phone & had it sussed in no time, previously had the Sony P990i & so far I prefer the S500i.

The only downfall I will say, which may be Carphone Warehouse's mistake, is that I Bluetoothed 3 songs from my old phone to my S500i & the memory was full! I asked in the shop if it had a memory stick because I couldn't see it & he said no, the memory stick goes in at the top, mini memory stick M2! So I have to go back now & ask for one, hopefully I'll get it free but we'll see because they do cost (for a good one) approx £30.00 +.

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Reviewer: Razor X - Chennai, India
Date: 23rd Jul 2007

It ROCKS man! I love it

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Reviewer: Blah - UK
Date: 22nd Jul 2007

So far, I've read all the comments here & I have some concerns. I am not sure if you could see miss calls or text messages when the phone closed & as well as if the keypads would crack. Can someone please answer these questions? Thank you. Overall, I really want this phone. I am probably getting it soon, just need to make sure it's good because it's really expensive here, know you will all understand.

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Reviewer: Natalie X - UK
Date: 22nd Jul 2007

This phone looks amazing, I have been on the Sony Ericsson website where you can try out the phone, & it does everything I want a phone to do, it is just the perfect phone. I love this phone & I want one know.

The design is really nice & I like the mysterious green, the features on the phone look good as well, other people have given this phone a really good review & the usability sounds really good as well, so it obviously a good phone to use. Does anybody know where to go to get this phone? Does anybody know how much it will be?

I have the Nokia 7360, & it wasn't the phone that I was expecting, it doesn't have Bluetooth or a music player which I really wanted! & I like the design but it doesn't have much to it really, it was a waste of money!

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Reviewer: Elaine M - Cardiff, UK
Date: 20th Jul 2007

I got this phone 1 week ago in Carphone Warehouse. Today after work I noticed that 4 of the keys are cracked! I really don't know how this happened & the keys are cracked in the middle, just unbelievable! I am so disappointed with the phone & I really like the design of the phone but the built quality let me down. One more thing, the cover for the battery does not fit good, it's kind of loose & makes a weird noise while typing messages. Just check very well if you are planning to buy this model! & also make sure you get an insurance (Thank God I have). I am taking the phone back tomorrow : (.

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Reviewer: Mij - UK
Date: 20th Jul 2007

Having had the phone for two whole days now - thought I would add a couple more comments.

The issue about not being able to see messages / missed calls / clock etc is probably because the screen light goes out, to save the battery. All you have to do is press any key (without opening the slider) & Hey Presto, everything lights up again. This is not a problem for me.

Something a little bit more concerning is the battery life. In one day, I made 4 short calls, added my phone contacts, sent a few texts & did some phone set up. At the end of all this, the battery needed recharging. Something to keep an eye on, I think.

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Reviewer: Kitty - UK
Date: 20th Jul 2007

Another great Sony Ericsson phone! Don't listen to the people who have said that you can't see if you have a text message unless you slide the phone up, all you need to do is press a button & the screen lights up.

Ringtones are very loud on this phone & you will never miss a call. Also, the light effects are amazing & really set the phone apart from other ordinary mobiles. The handset is very slim & light. I would say it is mainly a phone for females.

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Reviewer: Tibzy - Leeds, UK
Date: 19th Jul 2007

Totally love this phone, as soon as I picked it up I had to have it, I only went to look round & came out with the phone. Its only £139 on O2 from the Carphone Warehouse & should imagine you will be able to buy it online.

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Reviewer: Jack - India
Date: 19th Jul 2007

Hi first please don't send rumours like you can't see messages & missed calls while the phone is closed of course we can see the missed calls & messages & time, while the phone is closed. It's a stunning phone the phone is the best slider phone in the world I have seen to date, it's a sleek & cute phone. Sony is going to make waves with S500i.

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Reviewer: Mij - UK
Date: 19th Jul 2007

I've had this phone for one day (not really that long to review) but I am getting a 'feel' for it. The overall look & feel is good with many nice comments from my workmates. The keypad is a bit small. The keys on the slider to answer calls & get to menus etc are thin bars & close to the other keys. This is not good for someone with chubby fingers. Menus seem easy to use. I have set my phone up & played with it & haven't needed to use the manual yet!

It did, however, take me half an hour to work out how to get the battery cover off! It proved very difficult without the battery in as you have to press down & slide. All that happened to me was that the cover 'caved in' a bit. After looking at a handy video on the Sony website (troubleshooting - replace battery) I managed to get the cover off & get the battery in for charging. After that, it was OK to open as the battery had filled the gap inside.

Volume is good. I don't use many of the non-traditional phone features (I only use it make calls & text etc) & this phone is a definitely better than simple Samsung phones. I still need to investigate the camera & other stuff, but so far so good.

All I need to do now is to wait & see if the 'honeymoon' period ends & faults or irritations start cropping up. I have this phone on 12 months free line rental :-) I must make sure that I claim my cash backs on time. So a lovely phone for free & very small monthly bills, it can't be bad.

Verdict so far - LOVELY :-).

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Reviewer: Lina - Australia
Date: 17th Jul 2007

Bought off eBay $360 AU, not releases in Oz yet, gorgeous phone. Buy off eBay much better price.

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Reviewer: Flo - Canada
Date: 16th Jul 2007

Very pretty phone with great features, but I only had the phone for a week before the buttons started to crack. & I certainly am not rough with my phone. 5 of the 12 keypad buttons are cracked. After I googled this problem of mine I found out that I wasn't the only one that this happened to!

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Reviewer: Herve - Philadelphia, US
Date: 16th Jul 2007

This phone is awesome. It changes the theme colors automatically (day & night). It's very small & flat & can conveniently fit in your jean small pocket. Very convenient! I strongly recommend the purchase of this phone.

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Reviewer: Anon - UK
Date: 15th Jul 2007

I love it, I want it NOW!

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Reviewer: Dana - Netherlands
Date: 14th Jul 2007

Looks absolutely stunning, amazing menus. However, I expected more features & the thing that bothers me the most is the fact that when the phone is closed you can't see if there is a text message or missed call (unless you heard them coming but as my phone is on silent pretty often. ). I love the phone but this part really disappointed me. I hope I'll get over it or the phone will have to go.

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Reviewer: H - UK
Date: 12th Jul 2007

Hi guys, I love this phone & have been waiting for it for months, however I have heard a couple of nasty rumours & was wondering if anyone that has one already could help me out.

- When the phone is closed you can't see the clock or if you have any texts or missed calls etc? I have heard that these don't show up unless you slide the phone open?

- There are a few comments regarding the quality of the keypad. Cracking of the keys seems to be a bit more common that I would like?

Any comments on these would be much appreciated! Cheers.

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Reviewer: Mark - Aberdeen, UK
Date: 12th Jul 2007

How many SMS messages does it store?

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Reviewer: Trevor - Birmingham, UK
Date: 11th Jul 2007

Looks rather tasty but it's not got 3G though. Could do with some more stuff but that would make it bigger & ruin its wicked design. I am getting it, got to.

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Reviewer: Zayar - Yangon, Myanmar
Date: 9th Jul 2007

I have the mysterious green version of the phone & let me say this. It's awesome. The colour is just amazing. The features & usability is also awesome. The only thing I got to say it needs is the flashlight function & that its a bit slow at times.

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Reviewer: Rosie - UK
Date: 9th Jul 2007

Bought this phone as I like Sony Ericsson but wanted a slider. Fell in love with this because of the design & I haven't been disappointed. Bought unbranded, unlocked & although not 3G, my three SIM contract card works with everything (which was a complete surprise) apart from accessing the net. (I also have a Vodafone SIM which I intended to use). I am able to access My3 & that's it but I am not really bothered as I'll just Bluetooth stuff across from my PC. So that was a bonus really. The themes are lovely & ever changing, sound is great, Bluetooth works well & the phone is neat to hold. The illuminations certainly turn heads on an incoming call. The screen is bright & clear. All in all I am delighted with the phone.

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Reviewer: Anon - Singapore, Singapore
Date: 8th Jul 2007

I love this phone very very much!

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Reviewer: Sara - Yugoslavia
Date: 5th Jul 2007

Got to buy this one.

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Reviewer: Sam - Leeds, UK
Date: 5th Jul 2007

Bought this phone sim free from carphone wharehouse for £199.95 in yellow. Thought the lights at the side would drain battery but it doesn't. Battery level tops itself back up when not in use.

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Reviewer: Linda - US
Date: 4th Jul 2007

I just got this phone yesterday, it is AWESOME! I love the colours. When you receive an incoming call it shows a little video! I love this phone! It's even louder than my k750i too!

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Reviewer: Johnny - Strood, UK
Date: 3rd Jul 2007

I have one & it really is a cool phone, destined like my old Motorola A1200 for cult status, at least here in the UK. The pictures & videos do not do this phone justice, if you see it in the flesh, you will want it. The lighting effects, external design & menus are beautifully done & look stunning.

I don't know which networks will offer the S500i officially (mine was from Hong Kong) but no doubt they will place their own branding all over it & destroy the phone in the process. Buy it unlocked & enjoy something different.

By the way, I have a Nokia N95 as a free upgrade. What a joke. It's a badly built brick with lousy interface, buggy applications & the GPS is continually dropping out. It tries to do everything & ends up like most converged devices, bad. View the S500i as the anti N95.

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Reviewer: Naramsin - Canada
Date: 3rd Jul 2007

I LOVE THIS PHONE! SINCE IT'S Sony & LOOKS SO NICE I GOTTA HAVE IT! IT'S SUPPOSE TO COME OUT IN the THIRD QUARTER IN CANADA WHICH IS July, August, OR September BUT I WANT IT NOW! IT'S GREAT.

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Reviewer: Monsivais - US
Date: 2nd Jul 2007

Beautiful phone. I am expecting mine later today. You can find it on eBay for around $300.

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Reviewer: Kelly - UK
Date: 30th Jun 2007

Carphone warehouse has them in store NOW.

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Reviewer: Malika - Trinidad & Tobago
Date: 29th Jun 2007

This phone is totally sweet! I want one so badly!

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Reviewer: Suzie - UK
Date: 28th Jun 2007

This phone is so pretty! I love it! It has everything I want in the features! I just need to know the price!

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Reviewer: Robin Olsson - Halmstad, Sweden
Date: 28th Jun 2007

Looks really nice, but it should have more features!

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Reviewer: Emma - Enköping, Sweden
Date: 27th Jun 2007

I feld in love with it, right when I saw it! I have ordered one & its coming next week!

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Reviewer: Shubbar Ali - Manama, Bahrain
Date: 26th Jun 2007

Price Please.

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Reviewer: Belle - US
Date: 22nd Jun 2007

This phone just released for 300 US dollars in the US. I want one! It's so cute.

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Reviewer: Anon - Tennessee, US
Date: 22nd Jun 2007

THIS DEVICE IS SWEET. I WANT IT SO BAD. ITS OUT, BUT WHERE DO I GET IT?

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Reviewer: Lauren Damon - Cape Town, South Africa
Date: 18th Jun 2007

It's a cool phone, I LOVE the colours the handset comes in & being Sony Ericsson, it is user friendly. HIGHLY RECOMMENDED but more for the LADIES!

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Reviewer: Felicia Makkonni - London, UK
Date: 18th Jun 2007

A really good choice for a mobile phone.

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Reviewer: Miss Piggy - Iceland
Date: 17th Jun 2007

WOW! This phone is lush! I want 1! It's like ultra cool! Mind you not many people find it easy to use. I need 1! LOL.

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Reviewer: Jal - London, UK
Date: 16th Jun 2007

This phone caught my eye as soon as I saw it, I want it now! Is it the same as the W580i? Is it going to come out in the UK? If so when?

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Reviewer: Bernard - UK
Date: 14th Jun 2007

Rubbish, waste of time & money. Really not recommended.

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Reviewer: Ray - Doncaster, UK
Date: 12th Jun 2007

THIS PHONE LOOKS AMAZING, I WANT ONE NOW!

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Reviewer: Maemae - UK
Date: 5th Jun 2007

I love this phone! I want it so bad, when is it out, how can I find out! It will be really expensive, I want it now. I love it!

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Reviewer: Zebediah - Cringefield, Belgium
Date: 1st Jun 2007

Best phone eva! ;).

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Reviewer: J - UK
Date: 26th May 2007

Out in 3rd quarter 2007, no pricing as of yet.

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Reviewer: Hayley - UK
Date: 24th May 2007

I love this phone! I want it so bad! It's so cool!

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Reviewer: Suad Vejseli - Tetovo, Skopje, Macedonia
Date: 17th May 2007

Good phone.



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