UK 3G Mobile Phones - Nokia E65 Review

Your Nokia E65 Reviews

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Reviewer: Emmanuel - Athens, Greece
Date: 8th May 2008

I bought this phone in December 2007 & till now (May 2008), I have had it in my possession for a total of 2 weeks (out of the 5 months). The rest of the time it has been in the repair shop! My main problem is related with battery performance.

The sequence of problems & repairs is as follows.
- 1st repair, full drainage of battery in under 8 hours (standby), with 1 hour talk time. Was told that there was no problem with the phone & that it was a configuration issue I.e. The fact that I had it on 3G caused the problem!

- 2nd repair, full drainage of battery in under 8 hours (standby), with half an hour talk time. The phone was replaced.

- 3rd (pending repair), full drainage of battery in under 8 hours (standby), with 0 hours talk time & no SIM card inserted.

As you can see, the trend is downwards. I should probably consider investing in a nuclear power station. It's a shame though as the phone & its features are great, but the performance & reliability thereof are terrible.

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Reviewer: Aussie Dave - Sydney, Australia
Date: 7th May 2008

I have had this phone for two days, only half of the screen showing when in camera mode. Dealer tried for 30 minutes to fix. No more available in NSW, awaiting call from dealer to advise. (I am not holding my breath).

I sent 4 SMS messages only to be told they did not arrive. What a set of Drongo's. Wish I had stayed with my old LG. In fact it will be on eBay by the weekend.

Aussie Dave.

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Reviewer: Bob - UK
Date: 26th Apr 2008

What can't this phone do. One problem the network, don't get it on 3.

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Reviewer: Billy - UK
Date: 18th Apr 2008

It's an amazing phone. Had no problems so far but with all the complaints I have read about I am getting quite scared.

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Reviewer: Roy Remick - Melbourne, Australia
Date: 18th Apr 2008

Great phone & great features. Easy to use once you know how to navigate around all the stuff. Only problem seems to be that mine is way too clever! I use mine for business & thus need it 'on' all the time. It knows better & keeps switching itself off & on & has breaks in between, had this problem 3 months ago & stopped so I thought it was just a glitch. Today, however, it was on, off, paused & doing what it wanted all over the place. Open the slide to make a call & it automatically goes to switch off, then does so by itself. Type PIN number, I do that & it switches on then pauses then off then on then. You get the picture. It came close to the big throw across the road. Got a message, vibration & checked then it then turned off. Turned it back on & it turned off & so on. I use mine for emails & Internet etc & never a real problem. Except for the intuitive on & off thing it seems to know & learn. Perhaps it is cleverly screening my calls & messages. Off to the repair shop we go!

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Reviewer: Katharine - Newcastle, Australia
Date: 18th Apr 2008

Hey, I am thinking of getting this phone, sounds good some sites have bad reviews some have good, just wondering where you get things for it off the net like to make the text bigger & to add games & stuff.

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Reviewer: Caroline Salt - London, UK
Date: 11th Apr 2008

I haven't had any of the problems with the E65 that seem to be on here, it's not once turned off for me, I don't have any earpiece problems, although my boyfriends 6200 has that, only using speakerphone etc. But the problem I have with my E65 no one seems to have complained about. My phone book doesn't work most of the time. I can make maybe 2 phone calls, & then I go to last dialled, phonebook & nothing. The screen clears as soon as I try making the call, however typing the numbers in works fine. So as long as you memorise your phone numbers & have no need for a phone book, this is a good phone. Does go incredibly slowly in turning it on & off (about 5 minutes I waited for both the other day) & after sending a text message the phone is unusable for about 30 seconds to a minute but that's OK.

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Reviewer: Chris - Norther Rivers, Australia
Date: 7th Apr 2008

Worst phone ever.

I signed up to an Optus contract in September with a Nokia E65. I then had to have the handset replaced within 2 weeks because it kept turning itself off. Then within 3 weeks I had to have the new handset replaced, then again within 10 days on yet another handset.

The fourth handset actually lasted over 8 weeks, now it's been back for repair 3 times (because its outside immediate replacement period) & every time that the engineers send it back fixed it turns off terminally within 24 hours.

My solicitor is now discussing this matter with Optus. I would advise everyone to steer well clear of this product.

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Reviewer: David Pendry - Hook, UK
Date: 1st Apr 2008

I was relieved to read that so many other people have had the same problems with their E65s! Considering this is an up-to-date phone, you'd be hard pressed to find anything more frustrating, turgid & pointless.

Four weeks ago, I upgraded (ha! ) from a flip phone that had started to switch itself off, which was most annoying. The E65 was going to be the cure to all my problems, & had many, many useful functions to make my life easier. Within a couple of days it started to shut itself down when it felt like it. I got fed up with it & contacted Vodafone on the landline, obviously! (Ever tried speaking to Vodafone? I recommend Valium before you do). When I finally got through to a real person, the speed at which they offered to replace it spoke volumes to me.

They were good to their word, & my phone was collected & replaced the following morning (the driver said that I would be amazed at how many E65s he's collected & replaced! ), Things were then OK for a few days. Today wasn't too bad, in that, it only switched itself off 3 times (yesterday it was 5 times)

I have emailed Vodafone, but, as yet, I've heard nothing back. I'd go into the Vodafone store, but that's SUCH a soul destroying experience, I am not sure I can manage it again.

In short, Nokia have made a real lemon with this phone. There's obviously a (very! Small batch that are OK, hence the positive reviews. I am going to get rid of mine as fast as I can because it's rubbish.

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Reviewer: Chris S - Cambs, UK
Date: 1st Apr 2008

Excellent phone, never had any problems, good battery life, everything works perfectly, would recommend to.

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Reviewer: Dave - UK
Date: 30th Mar 2008

So hard to use if your in a rush & it turns off! The music & video player is poor so is the battery! Worst phone ever.

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Reviewer: Gregor Mackenzie - Scotland, UK
Date: 24th Mar 2008

An excellent mid range mobile. Does everything I need well. ONE BIG PROBLEM! MY STUBBLE GETS CAUGHT IN the KEYPAD!

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Reviewer: Damien Mcclarey - UK
Date: 23rd Mar 2008

I have had this E65 since last July & since then up to today I have now had the same fault eight times. It stops sending texts I have to keep on getting software updates. I have contacted Nokia just waiting on a reply from them. Anyone else having or had this problem?

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Reviewer: Bobi - Skopje, Macedonia
Date: 21st Mar 2008

Very good Phone.

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Reviewer: Tariq - United Arab Emirates
Date: 20th Mar 2008

No problems what so ever. I use the phone 35 hours off talk time a month & have not had the problems listed hear. Only feel that the battery lets me down.

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Reviewer: Wiji - Melbourne, Australia
Date: 19th Mar 2008

Nokia e65 is the best symbian phone.

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Reviewer: Gg - Scotland, UK
Date: 17th Mar 2008

Worst phone ever. Feel plastic, fonts tiny, no basic games, camera grainey, asked me to continue downloading all the time when switched on. Sold within a month.

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Reviewer: Xam - Karachi, Pakistan
Date: 9th Mar 2008

NokiaE65, I have only problem with keypad light. Does anybody know how to solve this problem, please let me know.

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Reviewer: Gp - UK
Date: 6th Mar 2008

Read a few bad reviews for this phone, but can't understand why.

The phone syncs well with Microsoft Outlook, so I can keep up-to-date with appointments etc. The music player is one of the clearest I have heard from a mobile phone, but you must save tracks in MP3 format otherwise they do not play. Display is nice & clear. Battery life for me is a good few days & I use the handset to make calls, play music, & play games that I have downloaded, so not sure why people are complaining. I did initially charge it for about 16 hours when I first got it to condition the battery, even though I knew it would work straight out of the box.

Overall a very good phone, everything you could need from a phone. For me restores a lot of creditability for Nokia.

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Reviewer: Jmt - Netherlands
Date: 2nd Mar 2008

I TOTALLY AGREE WITH ALL the NEGATIVE VIEWS APPEARING HERE!

I purchased a Nokia E65 in May 2007. By November 2007, I was unable to make or receive calls! Also, the keypad refused to light up after about 5 months. I took it to my local Nokia repair point, & on Friday I picked it up after being without it for 5 weeks. I was assured it worked. However, on trying it out yesterday (Saturday), the keypad lights up, but I still cannot hear callers on the earpiece, only on the loudspeaker, & that doesn't make for very private conversations! I have always like Nokia phones, but I am now losing my faith in anything Nokia!

I am taking it back tomorrow (Monday) & demanding my money back. Watch this space!

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Reviewer: George Irvine - Edinburgh, UK
Date: 19th Feb 2008

Wish I had read the other reviews before getting the e65. Phone looks good & has lots of features, but they rarely work properly. Battery life is the worst I've ever had. I have to charge this phone every day or after 20 minutes of calling. The menu system is clunky & the phone is bug ridden, it has bad habit of resetting itself. I can't wait to get rid of it. Previously I had the Sony Ericsson Z610i which was a great phone. I would gladly change the e65 for the 2 year old Sony.

To sum up, terrible phone, I will never buy a Nokia again.

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Reviewer: Luis - Texcoco, Mexico
Date: 17th Feb 2008

I have had this mobile phone for about a week. I upgraded the firmware & this thing is absolutely stable. I think a faster processor would be nice to run third party applications, but I can live with it. For people having stability & reset issues, maybe you should try a hard reset to get rid of all the bad stuff. There are many pages that mention how to do this & make sure that you only install certified applications.

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Reviewer: Matt - Melbourne, Australia
Date: 12th Feb 2008

In my 19 odd years of owning & using mobile phones, this has to be the single most bug ridden, problematic handset I have ever encountered & had the displeasure to own. But don't get me wrong, it's not all bad. When it's actually working, it's a great phone but I do feel that Nokia have lost their edge in the western phone market over the past few years. Why does no one in Japan use a Nokia, because they're unreliable as hell & chocked full of old, second rate software technology.

I have a four year old Japanese phone made by sharp that does everything this phone does & more. Not to mention faster & more reliably. It boots instantaneously, there is no menu lag & the email functionality fantastic. Unfortunately use it in Japan. I have a newer Japanese phone that's even better.

Anyway, I've had a string of problems with the E65 ranging from erratic email behaviour to the phone randomly switching off. A number of actions appear to cause this to happen the most obvious of which are an incoming caller ending the call as the slide is closed, closing the slide before a messaging application has quit & the web browser quitting for no apparent reason. The keypad backlight goes out whilst writing SMS. Shortly after this, it shuts down or more to the point, just plain switches off. The battery life is exceptionally poor on WCDMA networks. There is an exceptional amount of lag in most every application, even when doing the most basic of things like opening the main menu & the list goes on & on.

It's back to the shop tomorrow to swap it for the second time. I would strongly advise anyone against buying this phone unless you absolutely need the Wi-Fi functionality & are extremely patient with technology that is supposed to save you time & make managing certain aspects of your life easier.

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Reviewer: Roderic Van Deventer - Strand, South Africa
Date: 8th Feb 2008

This is the biggest waste of a phone to buy. It looks great, has great applications when they work. Had my E65 for not even a month. Decides to switch itself off when it wants. Now it switched itself off & won't turn on again. Battery fully charged. It's off to the repair shop for me or & exchange like most of the others of you. My next upgrade won't be Nokia. Shame on you Nokia!

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Reviewer: Emily - Selangor, Malaysia
Date: 7th Feb 2008

This is a great phone, unlike the other reviews I've read, my E65 works fine. The Wi-Fi is good, the battery lasts for at least 3 days, the phone doesn't lag at all, (at least not mine). The start up is quite fast too (compared to my old Nokia 6600, the E65 is like a bullet train). Although It works fine, I have to admit that the font is a little to small & asking if I would want to lock my phone every time I slide it to close is also pretty annoying. I just switched from Motorola v3 in pink & I think it was a great switch. The E65 is much better than the v3. The camera for the E65 is also pretty good. But I still think not having the front camera for video conferencing is off putting. Overall, it is a totally usable, totally functional phone. & it is also pretty fast considering the amount of things it can do.

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Reviewer: James Carver - Oxford, UK
Date: 6th Feb 2008

I love my E65, I have had it for about 9months now. It is however a rubbish phone. It always switches itself off, the skin peels off & it is very slow. The battery only lasts about 30hours which means charging every night.

The Vodafone shop know me personally as I have taken it back for replacement, repair & new software 4 times now!

I already want a new phone, still a Nokia fan though. Even though they never write back to any of my complaints! I wouldn't get this one, it's too complicated for its own good!

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Reviewer: Ana - Brisbane, Australia
Date: 6th Feb 2008

I agree with most of the reviews. Most unreliable & problematic phone I've ever had. I've never had problems with Nokia phones in the past so this is a first & I am really disappointed. Serious software issues from the second week I had the phone, freezes, vibrates for no reason, switches off & & freezes every time I try to switch it on again, ridiculous waste of money, must be the alpha version or something.

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Reviewer: Justin Micale - Perth, Australia
Date: 5th Feb 2008

It is nice & slim, looks great, (Black is the best colour). Wi Fi is awesome BUT! THIS PHONE HAS TOO MANY ISUES! & Nokia JUST BRUSH IT OFF.

I am currently on my fourth Nokia e65, & am VERY frustrated. The first week I had it, I noticed it was freezing, & shutting down unexpectedly. After 3 Australia (My Service Provider) swapped it. Low & behold the Mobile was damaged straight out of the box! My next Nokia sent me back to 3 within a week because it was poorly constructed. By know I was quite angry with Nokia but my new phone was fine, until July.

By July the mobile had the odd, shutdown or restart, but from then on my phone was playing up way too much. After a free (Thanks to warranty) repair. Everything seemed fine, until November. I ignored the constant restarts, shutdowns, freezes, slow response time & keypads that wouldn't work unless restarted for about two months when I finally brought it back to Nokia Care. After a 'Repair' the report showed no signs of fault with the phone, but the technician believed it could have been my memory card. When I got it back my speaker at the top of my phone, used for calling was crackling & I could barely hear. Why have I had so, very many problems with the e65!

! Nokia ALWAYS try to tell me it's the memory card. Even when I told them it just has music & photos on there! They said it's like a virus & your phone can't stop viruses like PC's. BUT I HAD TREND MICRO ANTIVIRUSE FOR E65 & when I told them that they didn't say ANYTHING! DO NOT BUY!

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Reviewer: Mathew - Wilson, UK
Date: 4th Feb 2008

I really like this phone.

Apart from an early teething problem when it would turn itself off when you slid the phone open a little aggressively, it has been everything that I expected it to be.

Getting used to the one touch key operations from using the standard Nokia menu's on previous phones has taken a little time, but still a very good lightweight compact phone.

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Reviewer: David Davies - Cardiff, UK
Date: 27th Jan 2008

This is a great handset, battery life is good at 3 to 4 days. My only problem is with Nokia themselves.

This phone has issues with its keypad, & has problems with its software. It is in dire need of a firmware update, problem is there is so much money in contracts & the demand for making new handsets is just rising.

Nokia customer service is atrocious. They do not answer letters, they do not deal with problems. The basically don't like dealing with anything. So if you get a faulty handset, be warned!

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Reviewer: G.d. - Australia
Date: 27th Jan 2008

Garbage phone, it just rebooted itself than whilst I was writing a message. The first one I had broke down within 2 weeks, (turning itself off several times a day, often midst function, calls getting cut off). It was replaced for free, since that it hasn't been as revolting a phone, but as people have mentioned the software lags like there is no tomorrow. So everything is VERY slow, most of the functions are not of particular use unless you use it as a phone for business, in which case I feel sorry for you because the lack of usability & reliability of the phone would have a much greater impact on you.

The camera is very very average despite the 2 megapix camera & over the last 2 months or so my phone has learnt a brand new trick of destroying the image that was taken & replacing it with a nice shade of opaque BLACK. So if you use it for taking any photos get them off the phone as soon as you can, & it seems to do this in a fairly random manner, so it just destroys whichever photo it likes & it done this to many photos.

All in all I had Samsung d500 & that lasted me well without a hitch for about 2 years before it played up AT ALL.

I went back to Nokia on this phone because I had great experience with early Nokia models, 8350 I think it was, they tried to make it fancy & created something that isn't worth using.

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Reviewer: Kyokan - UK
Date: 24th Jan 2008

I've had this phone for about 4 months now, not had a single problem with it. The form factor is great, the keys are nicely spaced from the bottom of the slide so it doesn't get in the way & it's full of useful software, with tons more on the net ready to download! The battery life is fine, I do a lot of browsing over 3G so I have to charge it every 3 or 4 days, & that's no problem. My only gripe is that the interface can be slow at times & the slide handling is infuriating, rather than locking the keys when you close the phone it asks you whether you want to lock them or not. Oh well I've downloaded a key lock application for it to fix that.

By the way the guy who can't change the volume, there are volume keys on the side of the phone!

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Reviewer: Gary Jukes - Gloucester, UK
Date: 22nd Jan 2008

Well what a bag of rubbish. Thought I'd revert back to the Nokia from a Samsung to this new all singing all dancing Nokia E65 what a mistake. In total I have sent the phone back a total of 5 times to be repaired as it kept freezing, shutting down, go blank & vibrate itself along my work station. I have an 18 month O2 contract & to suffer this for a further 14 months is non negotiable. On the second time of sending it back they furnished me with a new phone as they were unable to detect the problem within 7days. Low & behold within 3 days of receiving the new phone déjà vou so back it goes twice more before going back again this Monday & saying completely different handset or make or I go for frustration of contract & demand back all my monies I have paid. Tomorrow I will get a decent phone & not another Nokia as they have rapidly gone downhill. So would a recommend this phone? DREAM ON Nokia what rubbish.

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Reviewer: Ben - Sydney, Australia
Date: 20th Jan 2008

I bought a Nokia e65 from 3Mobile in Sydney, Australia yesterday. I got home & was using the phone for about 3 hours when I realised the keypad was no longer illuminating (yes, I know about the sensor & that you have to be in the dark). Only the lower section on the slide was non functional. The upper keys below the screen seemed to be unharmed.

I took the phone back to 3Mobile today & they graciously gave me a brand new handset.

I brought it home & used it for a similar period & discovered it needed charging. I put it onto charge on the charger I was given & took it off about 3 hours later. It was dark at this point. I slid open the phone & removed the charger. The keypad then flashed up. & then it was gone. The EXACT SAME THING HAPPENED AGAIN.

It seems I have to get a new Nokia e65 every day of my life!

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Reviewer: Daniel - Romania
Date: 17th Jan 2008

WI FI PROBLEM, TEXT SMALL. DO NOT BUY THIS MODEL.

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Reviewer: Eoghan - Ireland
Date: 14th Jan 2008

Agree with the vast majority of reviews. DO NOT BUY THIS PHONE. Within 2 weeks, numeric keypad light was broken, phone had slowed to a crawl (I did not install any additional apps or have any running in the background), phone switched itself off intermittently, the screen went black when scrolling between text messages, the headset is total rubbish. I won't even mention the incredibly abysmal battery life. Nokia you have 100% lied about this. Even with WLAN scanning & Bluetooth disabled, you would be lucky to get 12 hours (yes, 12, not even 24) from it. This phone should immediately be taken off the market. I sent mine back to O2 & am getting a less expensive, less functional rich, but different Nokia model. The only reason I am staying with Nokia is that I have never had any negative experiences up to now, I am hoping that the E65 is a one off disastrous blip for Nokia!

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Reviewer: Joan - Liverpool, UK
Date: 5th Jan 2008

Got Nokia E65 on Contract from O2 in September 07 after moving from Vodafone having a Samsung. Within days had problems switching itself off & not able to make calls. O2 replaced it & new phone was fine for a few weeks now I have no keypad light! Which used to work. Got stuck trying to make call to car breakdown company & could not see the keys. Took phone back to O2 didn't even offer a replacement phone while phone went off for repair. I will be asking for a refund on my monthly rental. Also phone keeps browsing the net & I don't even know how to use it!

I hope they cannot fix it & I will not be accepting another Nokia E65 back to Samsung. Shame on you Nokia & O2 for not sorting it by not offering it to customers.

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Reviewer: Matt K - Windsor, UK
Date: 3rd Jan 2008

DO NOT UNDER ANY CIRCUMSTANCE BE MISLEAD INTO BUYING THIS PHONE!

I have read the previous reviews & agree totally with those who have experienced problems with their E65's.

If you are someone who hasn't had any problems up to now then you are either very lucky or just haven't had your phone long enough! I had a faultless Samsung D600 before this & regret moving back to Nokia (I won't make this mistake again).

The phone's software is far too slow, the earpiece microphone sometimes 'crackles', the font is too small (how on earth Nokia got away with that one I don't know! ), the phone occasionally turns itself off, the battery life is a joke (I am having to charge up the phone every night even after 20/30mins use during the day), the complexity of sending a simple text to different people or forwarding texts on is SO long winded compared to the Samsung.

Nokia should learn from their mistakes with this phone, otherwise they're going to lose a lot of loyal customers to other brands.

You have been warned.

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Reviewer: Andy - Sidney, Australia
Date: 27th Dec 2007

As with a lot of the other reviews it looks OK & comes with a lot of features however it is just too buggy.

Mine regularly decides not to redial from the recent calls list or phone book & the only fix seems to be a restart. Nokia should include a dedicated button for this as every Nokia I have ever owned at some time or another needed to be turned off & on again.

I also found it frustrating to navigate the menus as places you expected to find things were not there. I just gave up a Samsung phone which never had one problem or required a restart (just didn't display your calendar on the main screen) to get this Nokia.

I will never make the same mistake again, this Nokia is rubbish.

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Reviewer: Anon - Estonia
Date: 26th Dec 2007

Good design plus good features but because of bad battery (too much power consuming system, even if all additional features are switched off) it is useless.

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Reviewer: Unhappy Customer - UK
Date: 17th Dec 2007

If huge battery & talk time are a selling point for you, think again. The manufactures guidelines on it are way out. Expect only a small fraction of what's offered. The rest of the features are fine or average.

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Reviewer: Jamie - London, UK
Date: 17th Dec 2007

Given Nokia E65 as a company phone, had it for 2 days & it started to turn itself off, then when sliding it open to answer call it turned itself off.

Installed sky anytime software & worked for about a week then the software vanished from the phone. Also had problems with call failure, only way to rectify was to take battery out & put it back again.

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Reviewer: Jmt - Netherlands
Date: 16th Dec 2007

I agree with each & every negative review on this website! I, too, have always been faithful to Nokia, but have certainly lost it. I was attracted by the looks of the E65, but discovered that they can be very deceiving! It is VERY user unfriendly. I have had mine 7 months, & already I cannot hear incoming calls through the handset, only through the loudspeaker which doesn't allow for very private conversations! The keyboard no longer lights up, although it did in the beginning. The font is FARE TOO SMALL! My disappointment was immense when I searched the software for a facility to increase the font size, there just isn't one! This is probably Nokia's biggest blunder.

Please don't be fooled by this attractive looking phone. IT IS RUBBISH & Nokia SHOULD BE ASHAMED TO INCLUDE IT IN THEIR COLLECTION!

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Reviewer: Adrian - Poland
Date: 12th Dec 2007

What rubbish it is! I want to warn all people considering this model. Don't! I've made a mistake of entrusting in the brand & not checking any independent forums before purchase. Got one a few ways ago, it was a brand new model, but had to have the sim lock taken off, as networks didn't match. This voids my warranty to each I intelligently agreed. I remember me saying to the guy, well the phone is new & Nokia is reliable, so why bother.

Now, the keypad light is gone & I am impatiently waiting for all other problems to develop. How thrilling. I'll dump this rubbish through an auction site in two months or so, when I will renew my contracts. Hope the auction will be popular. After all, if someone badly needs this phone, they can buy it for half the price & already broken.

Oh, & texting has been modified in a way that reduced language support which earlier allowed for special characters in my language to be converted to non accented Latin letters, no longer works. It works bloody the same as full support so why bother putting this option in the first place (did work in past models though). Now each SMS is 62 or something characters long. How brilliant. I am sure all the operators are so grateful. I am going to convert to fridge like handsets by LG. I promise.

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Reviewer: Javier José - Madrid, Spain
Date: 9th Dec 2007

I got the phone for 2 weeks now, & it is working perfectly well, not switching off by itself like stated in this page, neither any problem with the slide or with the software usage! I really feel people have got the problem & not Nokia. Software works or not, that's your problem & not the manufacturer!

Wireless device is working perfectly in my house, & in any public place I go to.

The only bad point about this phone is its battery, as it runs out quickly, but to be specific after using the wireless device for some time. It is its main problem because as a new phone I have to charge the battery almost on daily bases.

A great phone all in all. Recommended for serious people in using wireless & communication features it has.

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Reviewer: Andy W - Essex, UK
Date: 6th Dec 2007

Great looking phone. Good features when they all work! Mind you I have got the wi fi now working with the Orange Livebox. Still all too late, I've given the E65 to the Wife as she doesn't depend on a mobile like me. Problems too many to mention Nokia, just sort out firmware etc to make all our lives happy. I got this phone on contract with Orange when it first came out. I have had four replacements since then!

Orange would not let me change the handset to another make after number 5 so they fobbed me off with a £100 compensation. Don't make sense I told them. They did tell me that there were lots of problems & they were fully aware of them but were powerless to do anything for me or the hundreds likewise. Rubbish I know things can only get better.

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Reviewer: Tim Mavers - High Wycombe, UK
Date: 29th Nov 2007

I see from the previous reviews that some of you have had issues with your E65 so I wanted to show the other side of the coin. The design is great & I have the red & silver one. The features are abundant. The usability is fantastic also. There are more applications on the E65 than you can shake a stick at & all of them are easy to use. Some people who have not had such a feature packed phone before might take a day or two to get used to where some applications are. Nokia have however made some really useful links from the home page to messages, calendar etc.

The speed at which the applications load is sometimes slower than other phones with less applications, but when you consider what this phone is capable of it's certainly worth the extra second or two.

I'd highly recommend this phone to anyone.

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Reviewer: G Man - London, UK
Date: 26th Nov 2007

This phone looks great & is packed with features (Skype is why I bought it), & as some others have mentioned, it is great when it is working, but unfortunately often.

I find myself frequently turning the phone off & back on again because certain things won't work. The main one being that after a certain period of time, the phone just decides it won't make any more calls. I cannot make calls through recent calls, phone book or even dialling the number straight in. This is really very annoying!

I've never had any problems with Nokia before, but it has to be said that this phone really is garbage considering the number of problems that I've had & that I've only had it for about two months.

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Reviewer: Sue Brookhouse - West Midlands, UK
Date: 24th Nov 2007

I bought my Nokia E65 8 weeks ago & I really like my Nokia N65. I have just been using a Motorola V & my Nokia is by far the better phone. I really wished I had not gone from Nokia to Motorola in the first place.

At least I am giving a positive response to the reviews. It does have quite a lot of programmes on, which I doubt I will never use, but it is compact & easy to use. Keep up the good work Nokia.

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Reviewer: Vasco - Portugal
Date: 23rd Nov 2007

I've been reading all the comments on E65 & I am just amazed, mainly because of the bad ones. In my case I have no complaint about e65 at all & I've had a bad history of Nokia cell's (broken 6670, n70, e50 (battery dead in 1 hour etc), only good example is I still have it 6680 & because of that changed to Sony Ericsson (K800i with good 3.2 camera) but after two phones (both with amazing firmware bugs) returned them to the shop & bought E65. Amazing, works fine, with Wi Fi, good call quality, no events at all. Maybe it's only mine battery till now, no problems with self off events or anything else, so I have to say E65 YES!

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Reviewer: Peter - London, UK
Date: 23rd Nov 2007

Battery lasts only 2 days in standby, compared with published figures (depending where you look) of 7 days. This is a real problem if you are travelling around. My phone went back to Nokia for repair because of this, but came back just the same.

The font size is much too small. I have problems reading the text even when wearing reading glasses. I definitely won't be getting another Nokia phone in the future.

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Reviewer: Aaron - Tel Aviv, Israel
Date: 14th Nov 2007

By far, the worst phone & the worst Nokia I have ever had. It gets stuck & the only way to restart it is by taking the battery out, it misses small features (like Auto Keypad Lock) that I had in older Nokia models. I have upgraded the firmware & now I cannot enter a message details or a call details feature. This phone really sucks! If you are planning on buying a mobile phone this one IS NOT FOR YOU.

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Reviewer: Kun - Zambia
Date: 14th Nov 2007

I got this phone 2 months ago. It's a phone that I can say is alright but it is not really attractive because of the looks I only like the screen! But overall I think it's OK. & the functions are really nice! But if you are looking for a phone with attractive looks this is not the one.

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Reviewer: Katsabelos - Greece
Date: 10th Nov 2007

Bad phone, small fonts, bad.

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Reviewer: Mike - UK
Date: 5th Nov 2007

The worst Nokia phone I have ever had. I will never have one again. Have spent hours on the phone to my service provider because of the lack of signal, & they can't do anything about it until Nokia say there is a problem. When it goes for repair, Nokia just keep putting a different firmware version on it, but nothing changes, apart from different logos & pictures on the menu. Do not buy this phone. As they say, looks can be deceiving.

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Reviewer: Mark - UK
Date: 4th Nov 2007

I've stuck with Nokia's for a long time but after my 6233 losing its signal even after repair, this rubbish bit of kit really is my last Nokia. Menu access is very slow, the contacts button only works sometimes meaning I can't access any of my contacts, great, NOT.

Everything takes so long to do. Can't find how to set up a default text number as previous phone. To do anything takes so many button pushes. Battery life is rubbish & screen is wasted as you can't use full size wallpapers.

Screen marks when you slide keypad, like something rubbing the screen from back. Lack of stopwatch, countdown timer. OK, I can probably download one but I'd like a phone to be complete when I buy it. No software upgrade yet. WHY NOT?

Memory card awkward to change quickly & rear cover flimsy & doesn't secure properly. Only reason I chose this was it was the only half decent Nokia available on O2. Finally when is a manufacturer going to put the screen & keyboard the other way round so screen is protected & slides down?

This is now my second failure from Nokia. Bet they are losing loads of customers with junk like this. Should have improved 6233 reliability & enclose it in this case, it would have been a winner (with a 3.5mm jack plug). Overall a complicated bit of garbage. Nokia should stop insulting their customer base.

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Reviewer: Paul O - London, UK
Date: 2nd Nov 2007

This is by far the worst phone I've ever had. It is beyond frustrating to navigating through the ridiculously over-complicated interface. I still can't figure out how to adjust the ringer volume. It spontaneously turns itself off all the time, it is absolute rubbish when it comes to picking up a signal, the battery lasts about 30 hours after being charged all night. I honestly feel totally ripped off by this purchase & I will NEVER buy a Nokia phone again.

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Reviewer: Tixop - UK
Date: 29th Oct 2007

Worst Nokia phone ever, been loyal to them for the last 10 years. Same software works once not next time, coating peeling off, no firmware update since the initial release. Moving to Sony Ericsson.

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Reviewer: Jaison - Mumbai, India
Date: 28th Oct 2007

I bought one a few weeks ago, problems with the slider- 2 out 10 times when I slide the phone open or shut the phone just turns itself off. Rather disappointed with the overall performance.

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Reviewer: James - Belfast, Ireland
Date: 25th Oct 2007

UPDATE - Just got my E65 back from Carphone Warehouse. The person in the shop told me that the numerical keypad wasn't fixed (from Nokia). I went & picked up the phone anyway, got it home switched it on & the keypad lit up, nice one lads. She didn't check it in the shop before giving me it, told me that there was no repair, maybe no report. The Carphone Warehouse I don't think have staff that care for their jobs or something. Nokia did fix it anyway. I am OK for now but not a sausage on the coating flaking into dust at the right of the screen. Awaiting Nokia's call. It's a good phone, I just hope or wish they get it right & sorted out.

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Reviewer: James - Ireland
Date: 25th Oct 2007

I bought my Nokia E65 in September. The keypad light (numerical keys) never lit up from it was first switched on. I am having serious trouble sorting this problem out with Nokia. I feel that they will try to push me aside.

Also the cover coating is blistering, falling off or turning into powder or something. I noticed it one day on my screen, powdery. It is a poor substance or its outer coating seal is poor. I have always been a Nokia customer for years but if they push me away I'll never return. This is the first Nokia problems I've had ever. Are they running themselves into the ground? They will if they don't call back these e65's & replace them with a correctly modified model. I am losing my trust in them very fast. The phone functions are excellent & I am sure any newly introduced model will have hic-ups but they should've fully tested it. Instead they have a bit of a nightmare on their hands & I think no one will call their bluff.
I am waiting a call from their dept for who knows what. They said they found water damage in my phone but how come I've noticed 'a lot' of people with the exact same symptoms? I doubt it's a coincidence, not that big & the fact that I didn't get a chance to use the thing. I look after it & it always was in its pouch. Nokia please sort this out before it puts a large dent in your name.

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Reviewer: Debbie - Leeds, UK
Date: 15th Oct 2007

What a load of rubbish, turns itself off all the time & buzzs whilst slider is up. No joy with O2 apparently they have sent a replacement, not yet got it that was 3 weeks ago, ring them up send them mails, not interested, what a rubbish phone & what rubbish customer service at O2, also received bill for £70+, turns out I have been browsing the net! Not so, I wouldn't know what to do, too complicated, am taking this further!

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Reviewer: Colin - Sunderland, UK
Date: 10th Oct 2007

This has got to be the worst mobile phone ever marketed by Nokia. It switches itself off, unable to make calls for days on end I have always had Nokia phones so to keep me & many others a customer think about the design Nokia & test the phones before release otherwise your brand name will never recover the customers faith, your competitors must be ecstatic over this phone as it must compare with the worst on the planet.

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Reviewer: Chrissy - Norwich, UK
Date: 9th Oct 2007

Love this phone, but found the font size far too small. Have now got it sussed, got a font magnifier.

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Reviewer: Arvin - Manila, Philippines
Date: 7th Oct 2007

Overall, this phone is very good. One problem that I have now is that the keypad light sensor won't work. Even if it is pitch black only the upper part of the keypad (which is the dial, drop call button, etc.) lights but the lower part (which contains the letters & the numbers) doesn't. Do any of you guys also experience this kind of problem with your Nokia e65?

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Reviewer: Anas Al Sarawi - Kuwait
Date: 2nd Oct 2007

Hello, I want to say that I like the Nokia e65 it has a camera like other phones & because the screen is great & the look it even better. That's all I want to say now goodnight.

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Reviewer: Paul - UK
Date: 28th Sep 2007

I bought this phone & have the same problem as Jane in the UK (see below) in that there is a permanent voice mail message even when there's no messages.

Does anyone know how to correct this? Cheers.

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Reviewer: Michael - Sydney, Australia
Date: 25th Sep 2007

This is my first E65 of faults after 10 days, which after much argument with Optus was replaced. I agree it looks great, but it randomly will turn itself off when I slide the face up. This seems to happening more often of late, & is becoming a pain, especially in business meetings. Is there any setting which may be interfering with the slide?

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Reviewer: Karim H - Toronto, On, Canada
Date: 24th Sep 2007

I love this phone! Design is awesome features are amazing & the material it's made out of is amazing! Go for it! Just missing a camera for video calls.

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Reviewer: Ritchie - Ireland
Date: 23rd Sep 2007

Had a few faults but when it works it's an amazing handset.

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Reviewer: Krisko - Australia
Date: 21st Sep 2007

Rubbish. I have had this telephone for two months now. Well actually I am now on the fourth handset in this time! The phone cuts out when I answer calls, turns off sometimes when I close the slider, buttons freeze & I have to remove the battery to get the thing working again. Each handset starts fine but then within 2-3 weeks things go wrong, every time. Perhaps it's just a bad batch from Nokia but I would not buy another.

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Reviewer: Reginald - Antwerp, Belgium
Date: 19th Sep 2007

The perfect phone for me! Exactly what I wanted! However, returned after exactly 7 days when it switched itself off repeatedly. I regret to say it but stay away from this phone!

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Reviewer: Anas Al Sarawi - Kuwait
Date: 15th Sep 2007

I like the Nokia e65 because it means a lot to me because of games & good design.

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Reviewer: Bob - Wanderingville, UK
Date: 14th Sep 2007

I've had mine for about 4 months now. I researched quite heavily on all other phone options before I got this. I did buy mine sim free though as I am against any kind of operator restrictions, & I don't have to look at their rubbish logo's. I used to have a 6270 before which was really easy to use, good camera & a slider.

This I got as it's so well designed & a slim size for all its features. It is the first Symbian phone I've had & knew this could be an adventure for me as I had been used to the simple & smooth working of standard Nokia & Sony Ericsson systems. I must admit it took a while to get used to all the menus & their sub-systems, though it has proved to be really worth it.

The phone is a beauty, has WLAN, allows me to Bluetooth or infra-red things to other people, plays full screen video [on a very nice qvga screen], I can upload games which play perfectly. I've not had any problems, once I got used to the quirks of symbian over the simple standard user interface, people around me love it, outside of a flash for the camera it's perfect.

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Reviewer: Ian - Newcastle Upon Tyne, UK
Date: 13th Sep 2007

A phone with some good features however the worst phone I have ever had. Bearing in mind Nokia are marketing it as a business phone then they must have it wrong.

Good points -
- Office features.
- Quad Band.

Bad points -
- Battery life (This is the second E65 & I still can't get any more than 48hrs on standby with no use) with 30 minutes of talktime the battery dies in less than 24 hrs.
- Font too small.
- Tacky slide.
- Takes forever to turn it on.

Overall not happy, going to change it for something other than a Nokia.