UK 3G Mobile Phones - LG U400 Review

Your LG U400 Reviews

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Reviewer: Barry - Glasgow, UK
Date: 8th May 2009

Very good phone. I got it off my friend when their contract finished. All this about texts coming through ages after they are sent is nonsense. They always come through on mine.

The music player is good although it could do with being a bit louder, & the maximum memory card it can take is 2GB which is plenty for me, & therefore most people.

I love the spinning wheel, it works brilliantly. The only problem I have had with it is the middle button broke, but that was only because I used it excessively in snow & rain. You can cope without the middle button generally anyway.

Very good phone, you should consider buying.

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Reviewer: Di - Australia
Date: 2nd Feb 2009

It has been a good phone up to now, however now it is a terrible. The phone drops out continuously, something to do with the antennae going into early retirement.

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Reviewer: Matthew Melling - Skegness, UK
Date: 9th Dec 2008

The LG U400. Ha next joke, this phone was banging when I got it as it looks pretty good & has some quite out there features such as the DJing which works well & is pretty cool, but it's a shame the phones sound quality is poor so that kind of ruins the DJ feature. The sound is quiet so you can't really hear your tunes. I didn't have a problem with this phone for the first 4 months or so but then it all went bad. Signal is terrible, you can't get it anywhere, the Bluetooth's broken & only lets me send not receive, you get get texts but they get delivered from 2 hours to 5 days late which is terrible to be honest, you can't always receive calls & if you can they cut off halfway through.

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Reviewer: Lynn - Blackburn, UK
Date: 22nd Sep 2008

I don't know what all the moaning is about, I've had no problems at all with this phone. The camera is not great but if I want to take great pictures I would by myself a camera. My 18 month contract's with 3 is almost up. I am going to stick with LG & try the Viewty which is getting good reviews.

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Reviewer: Alex - London, UK
Date: 9th Sep 2008

I have had this phone for 18 months. The first 9 months or so it was adequate, although there were a few problems. The 2 different music players on the phone cause confusion & the DJ feature is a HUGE waste of time! But, I did not have too many problems with it & it is a nice looking phone.

However, in the last year this phone has been a nightmare! Combine the LG U400 with 3 & you have a recipe for disaster. Bad signal. Phone cutting off for no apparent reason when both myself & the person I am talking to have full signal. Predictive text that knows some secret foreign language that has no resemblance to English. The phone turning itself off. Poor sound quality. An echo. The list really goes on.

I am sure that this phone is no longer in production but if anyone is thinking about buying this phone then I would seriously advise against it. My poor little LG is a laughing stock & I cannot wait for my new phone to come in the post.

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Reviewer: Heather - Redditch, UK
Date: 19th Aug 2008

When going onto 3 for an 18 month contract I chose this phone purely because of the spinning control. The design of the phone is good, although it could do with being less chunky & heavy.

This is where the positive stops with this phone. It has hardly any space for songs, I've only been able to save 3 short songs.

I find that more often than not, my messages come through hours (sometimes even a day) later. I also find it completely irritating when you have a full signal & you are unable to send or receive any calls! It just flashes a service unavailable message. It also likes to crash & just turn off for no reason what so ever. However the fact the phone is very sturdy means when you throw it across the room in utter frustration, it's still alive when you pick it up.

But don't worry, when you take it into 3 they send it away for their 3 day repair! (More like 1 week), during which you are phoneless as they haven't got any spares in stock. But horray! Your phone is returned, worse than when you first sent it. So you call the number they give you. 2 hours listening to your call will be answered shortly, makes you throw it across the room once again. You can try complaining through the 3 site, but they send you an automated useless response on how to cancel your policy. So a rather peeved response to that later, & you get some woman who doesn't really speak English phone you up to fix your phone! Which of course doesn't work, & so now my phone has yet again gone off for repairs.

Do not buy this phone! Unless you want to pay for a service you are not receiving. This phone & the service I have received from 3 have been poor to say the least. Back to O2 for me!

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Reviewer: Mickey - Australia
Date: 15th Jul 2008

Although this phone's designed amazingly & looks good, it's got some of the most useless features you will ever encounter.

A DJ system, which lets you put people yelling Check it out & scratching over the top of your music & a music maker where all the instruments sound the same. My greatest achievement was Mary Had a Little Lamb.

Plus it's got terrible reception, half of the time texts come through hours (occasionally days) after they're sent, & texts won't send. Also (it may just be mine) the video call feature doesn't work.

It also has this annoying habit of telling you it's sent something when in fact it hasn't. This can be remedied by switching it off & on, but this process drains battery very, very quickly.

On the plus side, it's quite sturdy for the times you throw it across the room in anger =].

Honestly, I'd stay away from this phone, you could do much better for a cheaper price.

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Reviewer: Colin - East Kilbride, UK
Date: 21st Jun 2008

I am coming to the end of my 18 month contract with 3 & I have loved this phone. If the camera had been a bit better I would not upgrade & would be happy to keep it if three offered an incentive with a discounted tariff. Battery life has been great & have not had any problems with reception or hang ups.

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Reviewer: Lewis Jame - Bridgwater, UK
Date: 10th Jun 2008

I am soon bying the phone off my friend. But I have been on it a few times & it seems like I good phone to me.

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Reviewer: Matt Sullivan - Sunderland, UK
Date: 2nd Jun 2008

If you have any self respect, avoid this phone at all costs! Whilst it does look good the service is rubbish! You never get texts the same day, you can't send texts & also there is no way you will ever be able to ring a person on this phone!

I got it back from 3 today after they repaired it, 2 hours later, it still hadn't sent my text message!

So not only do I advise avoiding this phone, I also advise to avoid 3, but most importantly avoid the 18 month contracts.

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Reviewer: Lexon - Manchester, UK
Date: 23rd May 2008

The best phone I have ever had & I lost it. I loved it so much that when I lost it last month I have been doing nothing but trying to find the same model ever since & I don't another phone. With this phone you either love it or hate & I love.

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Reviewer: Little Angel - UK
Date: 16th May 2008

Well whatever you do don't buy this phone!

I got this one after washing my Sony Ericsson Z610i by accident (great phone by the way), my phone keeps saying no service available when I have got full signal, so I can't use it : ( & 3 customer services are rubbish! I am half way though my 18 month contract & I am looking for a new phone!

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Reviewer: Carl - UK
Date: 13th May 2008

DO NOT BUY! I am ON A 18 MONTH CONTRACT WITH THREE & WHENEVER I am TRAVELING the SIGNAL GOES. WHEN IT TRANSFERS ON TO Orange YOU CAN'T RECIEVE TEXTS OR MAKE CALLS IT JUST SAYS SERVICE UNAVALIBLE WHICH IS rubbish WHEN You want to MAKE A CALL.

IT IS OK WHEN YOU'RE ON THREE BUT IT ALWAYS SWAPS FROM ONE TO the OTHER. JUST THOUGHT I WOULD LET YOU KNOW!

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Reviewer: Harry - Sutton In Asfiled, UK
Date: 5th May 2008

Brilliant everyone should get it, the dj bit is mega.

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Reviewer: Emma - Manchester, UK
Date: 24th Apr 2008

This phone is awful. I am on 18 month contract on it with three. It's been into repairs 3 times & the technician has acknowledged there's a problem with it & yet they still won't give me a new model. The second time it went in they gave me a new handset this one was no better as the Internet didn't work. Also three for unknown reasons ha no longer sell it!
Overall don't get it!

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Reviewer: Jade - Falkirk, UK
Date: 24th Apr 2008

This phone is pure rubbish don't BUY IT. I have had the phone about a year now & the batter isn't working just had it back from getting it fixed still isn't working totally rubbish I am using a phone what must be about 2 to 3 years old still working fine. I hate this phone so much a swear don't buy it can't wait until I get a new phone because the LG will be going in the bin a really hate the phone can't stand it, it's a brick & a half.

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Reviewer: Bob - UK
Date: 28th Mar 2008

THIS PHONE IS the WORST EVER, DO NOT BUY IT!

- LOSES SIGNAL CONSTANTLY & SWITCHES SIGNAL TO Orange FROM THREE FOR SOME UNKNOWN REASON.
- The WHEEL doesn't WORK MOST OF the TIME.
- SWITCHES ITSELF OFF.
- UGLY & CHEAPLY MADE.
- RUBBISH CAMERA.
- POOR FEATURES ESPECIALLY MUSIC PLAYER.
- CANNOT BE UNLOCKED.
- EXPENSIVE TO RUN.
- VERY HEAVY & CHUNKY.

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Reviewer: Darren - Manchester, UK
Date: 19th Mar 2008

THIS PHONE IS the WORST EVER, DO NOT BUY IT!

- LOSES SIGNAL CONSTANTLY & SWITCHES SIGNAL TO Orange FROM THREE FOR SOME UNKNOWN REASON.
- the WHEEL doesn't WORK MOST OF the TIME.
- SWITCHES ITSELF OFF.
- UGLY & CHEAPLY MADE.
- Rubbish CAMERA.
- POOR FEATURES ESPECIALLY MUSIC PLAYER.

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Reviewer: Giles - UK
Date: 29th Jan 2008

I have had this phone now for about 9 months, the main annoying thing is that after about 7 to 8 months the reception went very poor, which makes things incredibly frustrating! There are lots of features, looks good & is fairly easy to use after a bit of practise, I would not get another LG purely for the annoying reception problem, but hey it was a cheap contract! LOL.

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Reviewer: Beth - UK
Date: 12th Jan 2008

I've had this phone for over a year & thought I would write a review to let people know what I think of it.

Well problems with it. My boyfriend had the same phone & the screen cracked & came up with a black bold on it when it hadn't fell that hard. This has also happened to one of my friends but luckily hasn't happened to me. However a couple of months ago it wouldn't turn on & kept freezing on the start up screen however I took it back to the 3 store & they got it fixed without charge in 2 days whereas with the screen it cost my boyfriend £40.

I don't know if this is a problem with 3 or the phone but the signal on it is rubbish! I think that this may be a problem with 3 as I am on the phone for a couple of minutes & then it goes dead because of loss of signal & is very rare that I have the signal to call someone back. However I don't think that I had this problem when I first purchased my phone.

The phone is an alright size but I think that it is quite chunky & very noticeable when in my pocket. The spinning wheel is a great touch & is one part of the phone that I have not got bored of. However is starting to go rusty & has scratches on it. I think that the camera is alright isn't too bad. The flash isn't very good though & doesn't allow you to see much in the dark.

I wasn't interested in there being a DJ function in the beginning but if that is what you are interested in it for don't be. It sounds nothing like it being mixed & is just sound being played over the songs. The memory on it is quite good & I like the 3 player. The battery life isn't really bad but doesn't last too long however I do use my phone continuously all day & it usually lasts 1 to 2 days.

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Reviewer: Ayesha - Attock, Pakistan
Date: 7th Jan 2008

VERY GOOD PHONE.

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Reviewer: Muhammad - Peshawar, Pakistan
Date: 14th Dec 2007

I have this phone, but the problem is that it's locked. The software of this model didn't come to the market to unlock it. I love the style. But I m waiting for the unlocking code. Let's see if any one can help me please.

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Reviewer: Ben Goddard - UK
Date: 9th Dec 2007

I have had this phone for a year now & I have to say I have been disappointed with it throughout. For example a major selling point, for me, was that it had a virtual dj program. This is absolute naff, the program just makes an annoying CHEAP sound over the top of the song playing.

The scratches do not come up as bad as I thought. However the screen is very week & after 4 months of having the phone I pulled the phone out of my pocket only to find a cracked screen & a large black splodge which has been extremely annoying. It came up because I fell asleep & left my phone in my pocket.

The Spinny thing in the middle never gets boring, but, however does wear away easily, changes colour (rusty look) & becomes very slow. The battery Life is very good. You get an adapter so that you can plug in your own headphones which is very useful because the loud speaker sound quality was not too good.

The camera is better than I expected video recordings are good however the recording of sounds is once again naff.

Hope you find this Review useful. Any questions please just ask.

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Reviewer: Marge - UK
Date: 8th Nov 2007

I have had this phone for about 14 months now & you find something new every day! I have about 300 photos 30 videos & 101 songs & still memory left! I the jog wheel is so easy to use & it's so stylish. I love this phone so much!

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Reviewer: Dark - UK
Date: 5th Nov 2007

While this phone might look ace, its poor build quality & general lack of usability make it absolute rubbish! Avoid!

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Reviewer: Al Kalil - Makkah, Saudi Arabia
Date: 26th Oct 2007

This phone is wicked, ignore all the people that say this phone is rubbish.

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Reviewer: Dan Hayes - UK
Date: 23rd Oct 2007

This phone is so poor it's untrue.

I am nearing the end of an 18 month contract & cannot wait to get out of it.

I get signal sporadically through the day & when I can connect it cuts off very quickly. This problem started soon after I got the phone & has reached such a level that I stopped carrying it with me; it was just pointless.

Problems I had from the outset are:

- the slide does not hang up
- Its heavy
- Its filled with poorly programmed 'features' such as the dj thing
- the scroll wheel is inaccurate
- It is horribly plastic in feel
- the camera is bad & is hardly useful if one wants to take a quick photo
- the browser is poor & makes you load everything thus using up the downloads which came with my contract
- Speakers are rubbish

In fact the only good features of this phone are the music download service & the cheap contracts & even hey only work when the thing can connect.

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Reviewer: Micheal - London, UK
Date: 4th Oct 2007

Very good, ideal phone.

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Reviewer: Craig - UK
Date: 2nd Sep 2007

This phone is worst than Manchester United & THAT is saying something ha ha ha.

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Reviewer: Priddy - UK
Date: 27th Aug 2007

Pure Rubbish! DO NOT GET THIS PHONE!

In a word this phone is awful. I normally read reviews & see most good but one bad & still get the product. But seriously don't. Three have told me that for 16 hours of the day there will be no service available. I've sent the phone off 2 times & finally three told me this. A complete waste of time & money.

STAY WELL CLEAR.

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Reviewer: Tim - UK
Date: 12th Jul 2007

This is a good phone but a couple of problems let it down massively.

1) The phone has got signal problems, the signal comes & goes when-ever it feels like it. When trying to make a call & it doesn't work this can be so frustrating, I once tried for 20 mins to make a call & ended up putting the sim into an old phone (which worked fine). Or if someone texts you & the signal doesn't want to play then you won't get your text for maybe half an hour or an hour later, which will annoy you if you expect important texts!

- I managed to find out that LG are repairing this fault but Three have no idea when a replacement model will be out & how much this will cost me, they told me to ask again in a month.

2) This is a music phone & the speakers are SO POOR! Turn it up full when you are outside & you will not hear a thing I was very disappointed with this.

- Three did however tell me about a loudspeaker that you can use when making a call, to use this you press & hold the C button whilst in a call. This makes the speakers quite loud, why can they not have a loud, loud-speaker for the music.

If the phone did not have these faults this would be such a brilliant phone as it has got a lot of great features, SORT IT OUT LG!

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Reviewer: Raja G - Leicester, UK
Date: 27th Jun 2007

I like that it is a cool phone but maybe too much loading & needs more memory for video recording, have more than 1 multi shot & more simple applications. Other than that it is a very good phone & looks way cool.

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Reviewer: Carmen Borg - Safi, Malta
Date: 24th Jun 2007

I fell in love with this mobile as from the day I saw it on Internet. I can't find it in my country. I really like to know where to buy it from & to know it's price.

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Reviewer: Andy - UK
Date: 23rd Jun 2007

I got this phone at the end of August 2006. I went into a 3 store & its design caught my eye. I signed up for a 18 month contract, half price line rental for the first 6 months & after that £25 a month. I was very happy as I had just got one of the latest phones, with free wireless headphones, 512MB & 1GB memory card for free. Since then the screen has broken twice, costing £90 in repairs, the memory card & usb don't always work & I haven't yet found a way to engage loud speaker for calls. The My DJ function is terrible, the menus are complicated, I have only just found a hard case for it & it has taken almost a year to design one. The camera has no protector, the inbox memory is tiny, photos can't be edited very much, signal comes & go more than any other phone I have had & I was told it was louder than any phone on the market when bought, my friends Sony Ericsson was much louder.

However, that's enough complaining. The phone has an amazing screen quality, good for watching videos. It plays music fluently & loud. Compact & loads of features. Also, three have very good contracts, for £25 a month I get 750 texts & 150 voice minutes, 25 multimedia messages, £5 of downloads. On Orange PAYG that would amount to £115.

Overall, the design & some features are good, but if you are thinking about buying this phone, find it either on PAYG or short term contact. It gets boring after a while. P.S. If anyone knows how to use loudspeaker for calls on LG U400, please let me know.

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Reviewer: Beckie Davies - UK
Date: 16th Jun 2007

All in all after having had the LG U400 for around 8 months I think it is an all round well designed, user friendly phone. Once you find your way around the features it's pretty simple.

A few things that are a little tedious about this phone is the speakers, considering this is a music phone predominantly I was a little disappointed with the maximum volume level.

Also, the coverage. I often have to turn the phone on & off to regain my signal & sometimes even when in a town centre where the signal is usually very good the phone seems to struggle.

However, I've been sufficiently pleased with the LG U400. Other than the signal I've had no technical problems & after 8 months of wear & tear it's still going strong.

I'd say it's a very durable, fun filled handset.

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Reviewer: Ime Nkweini - Southampton, UK
Date: 18th May 2007

Really good especially in music aspect, you don't need an iPod.

The Bad thing about mine is that the software doesn't run on my Windows XP, anyone has any idea what to do?

Have had this phone for 10 months now with 3 network. Pretty nice features. The only problem I had was installing the driver and synchronising it to my PC, but after long trials, am OK now.

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Reviewer: Ruairi - Antrim, UK
Date: 14th May 2007

Had this phone for 3 months now & to be honest its not all its cracked up to be the camera is really bad for 2 megapixal. I keeping loosing coverage all the time it just seems to get worse everyday its very annoying never again will I buy an LG phone it only works when it wants 2 I wouldn't recommend it to anyone I think LG should stick to what they no & to be honest they don't know how to make a good phone. Do not buy one!

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Reviewer: Daniel Thomas - Swansea, UK
Date: 9th May 2007

I have had this phone for about 6-7 months now & to start off it was a great phone but over time it's starting to get faults. My alarm clock & date wouldn't change recently, kept resetting itself. That lasted for about 2 weeks then it started working again. I have got a major problem at the moment with ringing out. Even though I have full signal it keeps saying no service available. Its gradually getting worse where I have to keep turning the phone on & off & or keep ringing until it works. This is really annoying because I can't use the thing. I am going to have to send it off or something. Anyway it has been an awesome phone up until now.

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Reviewer: Phil - West Yorkshire, UK
Date: 4th May 2007

Well a few months down the line.

Sometimes the phone loses its connection & won't reconnect, you need to switch it off & on, it needs rebooting basically. Coverage on 3 & Orange as a backup is brilliant.

I can't get the music player to play the songs in the right order, maybe I am missing something, it just seems to do alphabetical order based on the id track title - even though the MP3 filenames are labeled 01 - track one, 02 - track two, etc.

The camera is superb, digi zoom only works at lower resolutions though.

I've had the web browser crash a couple of times, the only way to fix it is to remove the battery.

One annoying thing is if you turn off images on the web browser it asks you to confirm for every single image on the web page whether you want to display it! If you're wondering why you'd want to turn them off I'd soon use up my 10 Meg download limit if I downloaded every single image on sites such as Sky or BBCi.

Still happy with it but it certainly isn't perfect.

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Reviewer: Rob - UK
Date: 23rd Apr 2007

There is one big problem with this phone - the software. I have tried 3 computers & been unsuccessful getting it to run correctly which is really annoying. Shame as the rest is OK.

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Reviewer: Kim - UK
Date: 11th Apr 2007

I have had this phone for 2 days now & generally happy with it. Moving from a Sony to this is a bit of a transition keep sending blank messages by pressing send by mistake because it doesn't give you the option of confirming sending. A couple of annoying things such as when you receive a message it a) doesn't come up with it so you can view it straight away you have to go to messages then inbox to view it & also it doesn't always appear at the top of the list it appears from when they sent it so if the network has been busy for 15 mins & you've received a few within that time you have to scroll through to find the new message. Other than that I have found it to be a really good phone! Very pleased with my choice!

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Reviewer: Aoife - Dublin, Ireland
Date: 7th Apr 2007

Well, my friend has one, but I have heard some pretty bad reviews! But how do you hang up, can you slide it down & does that end the call? It seems like a cool phone but is quite expensive.

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Reviewer: Harsimranjit Singh - Leeds, UK
Date: 6th Apr 2007

Generally a good phone. Decent look & simple to use.

+ Scroll wheel is unique & slick
- Although slightly hard to get used to

= The soft keys are not a real problem

- The camera is slightly disappointing
- You can't end a call by sliding down
- The phone lacks a simple ringing tone
+ Speakers & stuff are good

Also; if you're having problems because your phone doesn't JUST vibrate when you receive a message. Do this.

Record a small voice clip of 'silence' & insert it to play when you receive a message. So; the phone will just vibrate & you won't hear any tone.

Harry

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Reviewer: Phil - West Yorkshire, UK
Date: 6th Apr 2007

The Bluetooth sending works fine. The phone is as loud if not louder than any other. It only works with 3rd generation usim cards, try putting a standard sim card in & you'll get a nasty surprise.

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Reviewer: Buyer - UK
Date: 3rd Apr 2007

I really want to buy this phone. But I just have 1 question does the sound go loud?

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Reviewer: Ali - London, UK
Date: 1st Apr 2007

I am about to get this phone tomorrow but I am very scared that if the Bluetooth sending device doesn't work that's the main reason I want this plus the look.

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Reviewer: Steve - London, UK
Date: 19th Mar 2007

Purchased this phone from eBay, as a brand new upgrade. Worked fine with my PAUG sim, then switched it's self off, only for the software to crash?! I have tried everything, recharging it, changing the battery, even giving it a sharp shock, so it may shut down & reboot - but no joy! Great phone whilst it works?

If anybody has encountered the same & can help please advice. Other than that a great phone - I will be getting another one.

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Reviewer: Liam - UK
Date: 18th Mar 2007

Hi, I am getting this phone shortly on 3, I've got a decent deal. I would just like to no what the camera is like, especially the video. As I need a phone with a good clear camera.

Hopefully you can help me out, Cheers.

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Reviewer: Phil - West Yorkshire, UK
Date: 17th Mar 2007

Pretty happy with this phone overall as I got it on a very good value package with 3. Camera is very good, web browser is nice, MP3s sound good, gets a signal, watch films in widescreen, etc. Nice size, great screen, nice clicky keypad & it doesn't crash, or hasn't so far!

Drawbacks are that:

1) I find the wheel tricky to use, for example it's difficult to do left rather than selecting the left action button as they are so close on the wheel.

2) When the phone has been slided shut if you get a text & slide it open it doesn't give you the option of going straight into your messages, it does when it's open & you get a text though.

3) Smiley's don't appear as colourful icons like they do on a Nokia, back to seeing them as ASCII characters :- (

4) You can't have vibrate for messages & a ringtone for calls, it's all vibrate or all tones. Crazy that they didn't think someone would want to have that as an option, I do!

5) It being a slider you don't seem to be able to get a cover to protect the screen. It's a very nice screen & you wouldn't want it scratching.

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Reviewer: Bob - Cape Town, South Africa
Date: 11th Mar 2007

Bad phone!

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Reviewer: Mary - UK
Date: 11th Mar 2007

Well the phone is coming on Tuesday & I have been reading a lot of reviews & quite a lot say that the navigation wheel is temperamental & isn't very good! I am just wondering if anyone has any other ideas & can tell me whether or not this is true. Thanks Mary.

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Reviewer: Brooke - US
Date: 10th Mar 2007

It's an ace phone but my Bluetooth won't let me send anything! It's saying I need a headset how do I change the setting on it?

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Reviewer: Sheraaz - Majeed, UK
Date: 8th Mar 2007

The set is amazing. This is the best phone I ever had, the features provided by this phone is no less than any other best & expensive mobiles available in the market. Dj-ing function provided in the mobile is amazing. But I haven't found Bluetooth headphones with my mobile. Can anyone help me & told me that what things are provided in the set.

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Reviewer: Sam - UK
Date: 7th Mar 2007

It's an excellent phone, great looking, does everything I tell it to do (well most of the time). But can't seem to work out if you can end calls with the slide. It has an option to do it when answering & not hanging up. The thing that confuses me most is it states in the manual you can end calls by closing the handset, but doesn't say how to enable it, any idea?

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Reviewer: Tracey - Hull, UK
Date: 2nd Mar 2007

I have had this phone a couple of months & its one of the best I have had. Only annoying thing is having to go into the menu to read messages as it only alerts on the odd occasion. I have a great deal on 3. My sister loved my phone so she changed to 3 to get it. When she got hers it came with Bluetooth stereo headphone. Mine never & not happy. Did anyone else get some with theirs. I have rang 3 & they are denying that they sent the headphones? Would be interested to hear if anyone else received them.

Thanks Tracey

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Reviewer: Adam Digby - Basingstoke, UK
Date: 27th Feb 2007

This phone is great I have had it since Friday & a love it I got a good deal from 3. I love the design of the mobile because I love slide phones.

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Reviewer: Tony - Edinburgh, UK
Date: 25th Feb 2007

I got this phone the other day. It is the best phone I have ever used!

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Reviewer: Ang - UK
Date: 24th Feb 2007

Well I finally got the phone today & got to say it's a pretty good looking phone! But I do have one problem is that it's really annoying when you send things thru Bluetooth & it saves into messages took me a while to find that. & I was a bit disappointed with the dj scratching expected it to be a lot better & one thing I think is hell of a lot better den u880 is that the buttons on the side are easy to open! Especially the charging bit! & I haven't quite worked out hw to use the memory card yet but I'll keep every1 posted & to another comment before about the text message, when your phone is closed but not locked & a message come thru it will say read now but when its lock you will have to go into the menu.

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Reviewer: Anom - UK
Date: 24th Feb 2007

Awesome phone. Got it yesterday. Awesome deal on 3 pay monthly:) I love it cos you can download MSN live messenger. Totally an awesome phone. Would suggest to anyone who loves listening to music.

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Reviewer: Ang - UK
Date: 21st Feb 2007

Well I checked this phone out today & I am getting it on Friday & a brilliant deal on 3 have to say. This phone looks really good but I am disappointed now hearing there is no zoom. I did have the LG U880 but was a bit disappointed with the fact that the zoom wasn't very good & the memory wasn't very good. But this phone looks really stylish & slik design but I am a bit worried bout the fingerprints & the colour! I did want another pink phone but I'll live.

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Reviewer: Peter - UK
Date: 1st Feb 2007

This phone is really good & by the way it has got zoom along as you go into the options when on the camera & change the size/pixels thing to less! Then it zooms!

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Reviewer: Debs - UK
Date: 30th Jan 2007

Had this phone for nearly 6 months & I can safely say its one of the best phones out there. It's easy to use & mine has been dropped many times & has never failed to work. It's a top phone the only problem is that message thing like a person has mentioned. You have to go to messages in order to read it. Now & then when I receive a message it asks. So it's a bit weird. But elsewhere it's FANTASTIC & I wouldn't exchange it for any other right now. NEO is one heck of a phone & it seriously won't let you down! Xox well done LG for creating such an ace phone! ;)

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Reviewer: I Don't Want To Say - UK
Date: 28th Jan 2007

This phone looks well good but I don't like the idea of the mcin side of it I think that it should be more open to different types of music.

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Reviewer: Bigmicky - UK
Date: 14th Jan 2007

Have had this phone for 2 weeks & can honestly say it's up there with the best of them. Biggest problem I have had with it is the slide, you can lock the phone so it can't be used but if it slides open {which it does far too easily}in your pocket the lock comes off & you can bet your calling people & surfing the net not knowing it. If anyone knows different please do tell!

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Reviewer: Tom Pearson - Brighton & Hove, UK
Date: 9th Jan 2007

I got this phone yesterday & I find it very easy to use & the features are very well made except I found 1 problem I saved all my songs into the dj area & I don't no how to send them through Bluetooth can any one help?

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Reviewer: Metalika - Camberley, UK
Date: 27th Dec 2006

Had this phone for just under 2 months now. Good phone but one really annoying problem! When I receive a message it plays a tune & an envelope just appears at the top of the screen, to read it, I have to go into messages & then open it, which can be a bit long. Surely it should ask if I want to read it when I receive it? Does anyone else have this problem? Thanks.

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Reviewer: Tom - UK
Date: 27th Dec 2006

Just had this phone for Christmas great phone loads of features, great sound & camera quality. & super looking the one thing that is annoying is the black shiny surface it's made of is prone to picking up marks & fingerprints like the chocolate I found myself constantly cleaning it.

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Reviewer: Anon - UK
Date: 26th Dec 2006

I think its sick, mi bro wants one & I want a LG chocolate

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Reviewer: Rap - Australia
Date: 17th Dec 2006

This phone is the gun LOL. Easy to use ,small & stylish.

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Reviewer: Jamie - Sheffield, UK
Date: 11th Dec 2006

Great phone just upgraded from Nokia 6280. Love the design & the navigation wheel. It's a shame it lacks the camera zoom because the 6280's zoom was pretty good. Overall think it's very good. Thanks 3 & LG Jamie

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Reviewer: Xin Lu - Melbourne, Australia
Date: 23rd Nov 2006

Haven't got it yet, but one of the most good looking phone I have ever seen.

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Reviewer: Limbo - Sydney, Australia
Date: 30th Oct 2006

Seems like a good phone but lacks the features of my previous u880. Things I missed were the 30sec minder, the u400 only has the 1min minder, and the on-screen calendar so I can see the rest of the month. The thing that really ticks me off about the phone is the slide. It doesn't hang up! What's the use of a slide phone when you can't hang up on people? The good, battery life is great and the phone has a good clear speaker. Speaker phone is also great, amazing for a small phone.

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Reviewer: Stu - Brighton, UK
Date: 22nd Sep 2006

Just upgraded on the three network to a Nokia N80 which the button fell out of after 2 weeks, then got a new one & on the same day external speaker just stopped working. Then three sent me the U400 looks stunning but if only I could have the N80 with the build quality of the lg I found the menu system tedious to navigate round although the jog wheel does make it a little easier. The soft keys have there function locked so no personal shortcuts here & the functionality of the phone is limited compared to the unbeatable symbian os of the N80 please phone manufacturers sort it out.

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Reviewer: Kmax - Belfast, UK
Date: 2nd Sep 2006

Looks cool but hard to handle, just like my girlfriend. Buttons are small as well, just like my girlfriend!! Hits the spot though, just like my girlfriend.

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Reviewer: Tim - Wales, UK
Date: 28th Aug 2006

I have had this phone for around 1 month now on the 3 network & am very impressed. The package it came with was a good buying point with Bluetooth Headset & a big memory card. Standard supplied headphones have full remote controls for music. The LG headphones seem awkward to fit in your ears, but they can be swapped with your own to use their remote, good thinking LG! The features are excellent with the scroll wheel ideal for web surfing. It does seem a bit sensitive when scrolling through the circular style main menu, however you can change it to be more traditional grid style. Loads of features allowing thumbnail views of web pages, zooming in & out on sites which I have seen only on top end mobile PDA types(Nokia N80 for example)

Video & camera seem great & video calls are good quality. Lack of MSN but think this is to be released shortly. You need a cover (Which is not available at the moment) as you will want to keep it really clean as it looks like a beautiful ipod as finger marks show up easily. The DJ scratching is a bit naff, but playing & listening to music is fine. A definite head turner & good all round mobile that won't age.

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Reviewer: Jay - Bristaaal, UK
Date: 25th Aug 2006

I ordered this phone & got it today, & I can safely say it's awesome!! Best phone I've ever had, & I've had some good phones!!! Got the best deal ever on '3' & Customer Services are great! I can't stress highly enough how good this phone is, I HIGHLY recommend it. Thanks LG & '3', J.A.Y

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Reviewer: Linda - Essex, UK
Date: 24th Aug 2006

I have had four different LG phones in the past (all on the 3 network) & this is by far the best. It is very easy to use but if I was to have any complaints at all it is just three things. First one is that photos & video playback do not fill the entire screen & are a little bit diddy. Next is the fact that when playing a video, the sound is rather quiet even on the highest setting. And the last one would be more a complaint with 3 I think than the actual phone, that there are not many compatible games. I also have a LG u880 & there are loads of games available for that, but my u400 has a choice of only about six.

So nothing major, but something for LG to bear in mind so they can make their next phone even better.

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Reviewer: Chris Beswick - Wrenbury, UK
Date: 24th Aug 2006

gr8 fone jus havin 2 get used 2 the position of the soft keys an txtin as my old fone (samsung d500) had space as the # key but tgis is not a fault of the fone

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Reviewer: JNR - London, UK
Date: 21st Aug 2006

diz fone iz gonna b wicked!. But i fink dat LG ave 4got about the other featurez of the fone & concentrated on the music aspect 2 much ... the 2mp camera sounds gd & iz gd but falls with no zoom.. it also takes SD Cardz which iz a let down coz most people own a memory stick duo ..BUT no worries it iz solved thnx 2 a company called kingston max ( ot somethin like dat) they have realeased a SD adaptor thingimagi ahhh google it!

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Reviewer: Mega - Sri Lanka
Date: 16th Aug 2006

I was looking for a nice phone to buy & I saw this phone online & fell in love with it. But as I was about to buy this phone through a friend, I read that it has to be bought with a Three connection. Very very disappointing. When will LG release a phone with the same looks & the same features for the general public?

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Reviewer: Sammy - UK
Date: 16th Aug 2006

Does the camera have zoom on it?

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Reviewer: Randominion - Australia
Date: 10th Aug 2006

I'm now locked into this phone for the next 24 months, it's awesome, always wanted to get my hands on a slide phone & this one is sleek, uploaded some mp3's from my computer for ringtones. All the features, good camera, Bluetooth & all that.

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Reviewer: Yoyo - Australia
Date: 5th Aug 2006

great phone

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Reviewer: Johnny - UK
Date: 4th Aug 2006

I have just got this mobile today & it is a really nice looking mobile & a sign that lg are becoming a real player in the mobile phone market. I always thought the chocolate was a nice phone although a little bit too feminine for me. The U400 is more me & for a 3g phone it is not a brick far from it, it makes the razr look kinda yesterday to be honest & I used to think that was the coolest phone ever. The only annoying thing for me & it is (I hope lg read this!)The preprogrammed rubbish music, ring tones etc & believe me they are bad because one thing for sure if your phone rings you will either answer it in 0.005 seconds or you are at risk being thrown out the window of your train by other passengers traveling to work! (Get yourself a ringtone) The camera is 2.0 Mp & it's a decent effort video seems ok as well as 3g.The voice recorder is not the best but in saying that what is? They are all not very good. If you are looking for a cool looking phone a decent camera & bags of memory for music it's a good choice.

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Reviewer: Liam Heaney - Kilmarnock, UK
Date: 2nd Aug 2006

As you can see I LOVE this phone. The jog wheel is super fast & so easy to use. The camera & videocamera are great, I did not buy this phone for the music features but they are superb!! I have had 2 other lg phones before this one & this is by far the best.

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Reviewer: Roxster - UK
Date: 30th Jul 2006

Jog wheel is proper kool, I had a go of my mate Paul's new U400 & it is mental. He got a top deal with 3 & I am chuffed for him. I am wanting this fone so bad. Sound is top & all music features are outstanding, top fone LG, keep 'em coming.

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Reviewer: Adam - Colchester, UK
Date: 30th Jul 2006

Hi Guys, loving the info on this site. I like the U400 as it has really striking looks & the music features sound cool. The jog w w w h heel sounds interesting & right up my street. I am surprised & disappointed there is no FM radio feature. LG are moving in the right direction with this phone & I will be interested to read the users reviews in the future.

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Reviewer: Carley - UK
Date: 29th Jul 2006

Not looked at LG phones before & no I don't have this phone, but my best bud told me to take a look at it. The phone has style there is no doubt in that, but I have always had Motorola phones & I am scared to change in case LG are not so good. I am a creature of habit, nice looking phone though.....



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