UK mobile phone reviews - LG Cookie Review

Your LG Cookie KP500 Reviews

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Reviewer: Andreina - Bucharest, Romania
Date: 17th Aug 2010

Bad phone!

If you snap almost full card photos, the phone will start to slow, as not to work finally, &, as many others pointed out, the low battery message CANNOT be disabled!

Videos downloaded upsidedown, & I can't turn them over!

Guys, come on.

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Reviewer: Eva Smith - Dublin, Ireland
Date: 9th Aug 2010

Here will All Of you Relax Its A Deadly Phone At A Very Good Price What else Do Use Need? You Probably Got A Dodgy One, but My One Is Class So Use All Need A Life :D. Eva Smith xxxx.

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Reviewer: David O - Dover, UK
Date: 31st Jul 2010

Bought this phone in pink for our grandaughter. On the fourth day, with hardly any usage, the screen developed a fault, with a series of crazed lines going across the screen. Am returning for a refund. Would not recommend. It is apparently being discontinued anyway, according to Tesco Direct.

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Reviewer: Katie - UK
Date: 27th Jul 2010

Overall, I am disappointed with this phone.

I have had it for almost a year now, & at first it seemed great! I was impressed with the amount of features available, especially on the camera, & found it to be simple & easy to use on the go.

However, over time I have found that this phone can be a handful :( I text a lot, which is a problem since the response time for typing messages is really disappointing. It's hard to type the correct word you want, especially on predictive, & the blocks are way too small to send simple messages fast.

This is the second time using an LG phone, in the future I will definitely be wanting a Nokia or Samsung.

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Reviewer: Chido - France
Date: 26th Jul 2010

I like the Phone. It's really good & I have dropped so many times & dropped it like 5 times down the stairs & it hasn't even got a scratch. & I dropped it on concrete like 10 time whilst riding my bike. The only thing that annoys me is when you add music to it & you want to access your music player it takes ages to load & also when you shake it too much it turn itself off then you have to take the battery out then back in to turn it back on. But all in all I am happy.

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Reviewer: Courrtt - UK
Date: 23rd Jul 2010

Well, I got this phone for my birthday almost a year ago & WHAT A REGRET FOR CHOOSING THIS PHONE! At first I was thrilled & all was well until a few months ago when I started to get problems. Since I got the phone I knew the battery life wasn't excellent but it just seemed to get worse & worse.

In the end I would charge it up fully in the morning (the message saying it was fully charged & was ready to unplug, was displayed) & then half an hour later (I hadn't even used it just simply put in my bag & locked it) it would come up with a low battery message & a few seconds later would turn off. This was very annoying, & possibly dangerous if someone had needed to urgently contact me.

Also, a few weeks ago the touch screen became out of sync-I would touch one area of the screen & it would register I'd touched another area. I tried calibrating but this still didn't make a difference. Another problem was sometimes when I created a new message I would be about to type & it would send a blank message to my recipient! I ended up sending three blank text messages in a day & wasting 45p of my already low credit : (.

So my final conclusion is that this is a BAD phone & do not waste your money. I guess if you are looking for a cheap touch screen mobile & have access to an on the go charger of some sort, maybe you could consider buying, but if not I would not recommend!

FOR
- Large touch screen
- Available in nice colours (pink, purple, black, white [purple only available on 02]).

AGAINST
- Bad camera (says it is 3MP but I have used friends cameras which are only 2MP & the photos seem to come out better! )
- Unresponsive touch screen
- Bad sound
- MY LIST GOES ON!

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Reviewer: Karla Willows - Eastbourne, UK
Date: 22nd Jul 2010

I would go as far as to say I hate this phone. I loved it when I first bought it. But it is extremely slow to use. Texting takes forever, & is frustrating.

Moreover, it broke within three months. I dropped it once from a sitting position & the screen cracked & is unusable. I have had Samsung phones for years & they have never been this bad.

Out of the blue as a wedding gift, my brother gave me a brand new one. Knowing HOW STUPIDLY FRAGILE THEY ARE. I bought a case for it. Three months later as I went to stand up, it fell out of my pocket. It is now broken in exactly the same way, even though it was in a case. I called LG customer services. I won't get any money back because it's MY FAULT THEY ARE SO FRAGILE. I'll never use LG again. Buy this phone if you are used to carrying your mum's best china around.

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Reviewer: Leaaah Farrar - UK
Date: 21st Jul 2010

I absolutely hate this phone. I got it for my birthday last November & I got home tried to turn it on & it wouldn't work :/. Now I have to pay money to get it fixed. But I am just going to buy a Nokia 5230 which is a lot better.

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Reviewer: Caitlin - UK
Date: 18th Jul 2010

It's awful.

When I first got it at Christmas I was happy it looked like a good phone, about a month later I hated it, the lock, unlocks its self & calls people, the text when you want to delete a few words it deletes half your sentence.

I recommend anyone not to get it. It may seem like a good phone but really it's not.

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Reviewer: Tanmay - New Delhi, India
Date: 7th Jul 2010

Although the phone looks glossy, the important feature of a multimedia mobile is its battery backup. I am really annoyed because the battery backup is 12 hrs after minimal usage.

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Reviewer: Stephen - UK
Date: 28th Jun 2010

This phone is the best phone I have ever had. It was my birthday present & when I opened it, I was amazed at what I saw. I recommend this phone to everyone.

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Reviewer: Deanna - Southampton, UK
Date: 7th Jun 2010

This phone looks great & has a good touch screen facility. However, it's not compatible with Vista (they don't tell you that when you buy it.) Additionally it doesn't save music where it's supposed to, very frustrating. The organiser has limited reminder time & alarm options, which means you have to work around it somewhat. It's screen lights every half hour, which is distracting & the alarm goes off, even when not set up, I had a nice wake up alarm at midnight last night, all in all, I am not terribly impressed with usability.

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Reviewer: CJ - UK
Date: 2nd Jun 2010

Good on paper, but in practice a terrible phone. Takes minutes to write a simple text, a full battery only lasts half a day, continually deletes words in a text. Definitely not for texters, get the Tocco Lite instead.

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Reviewer: Matt - UK
Date: 28th May 2010

Designed to try & be something for everyone, but ultimately fails to please anyone (well me at least).

Screen icons are too small for quick effective texting, making you reliant on the stylus which in turn means that you can't use it on the move.

It's hard to see the screen in daylight.

Predictive text is resolutely obtuse & refuses to let you spell a word until you're reduced to inserting X & Zs to confuse it. It suggests radically long words of different spelling for the simplest of vowel & consonant compilations.

I hate this phone with a passion.

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Reviewer: Donna Smith - US
Date: 25th May 2010

I absolutely love this phone, it awesome! The design & the colour is AMAZING!

I recommend everyone buy this phone! Go to the store. NOW!

I think that LG should do a commercial to persuade people to buy it.

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Reviewer: Beth - Camberley, UK
Date: 23rd May 2010

Mainly, I like the phone. The look of the phone is satisfying, but it has a few letdowns. It freezes up a lot of the time, at one point it completely refused to respond so I found myself having to order a new model from Orange, it now works again, but still freezes up at points. The sound is good, the camera has brilliant quality, & I am fond of the photo editing software on it! I would recommend this phone for starters, as it is nice & simple to use.

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Reviewer: Elle - UK
Date: 10th May 2010

I like the design, that's it. It really isn't reliable, AT ALL. 2 weeks after buying, it died. It refused to switch on. Took it to the Carphone Warehouse, & they made it work again, but, it still does it sometimes :(.

Texting is TERRIBLE, slow, awkward & easy to make mistakes. My friend has the Tocco Lite, & it is 100 x better for texting, so I would recommend that. Don't buy it.

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Reviewer: V Ross - Angus, UK
Date: 9th May 2010

I BOUGHT THIS PHONE IN April 2010 & IT IS TERRIBLE I CAN NOT SEE the SCREEN IN BRIGHT LIGHT & CAN ONLY USE INDOORS, I AM AWAITING AN ANSWER FROM CUSTOMER SERVICES WORST PHONE EVER.

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Reviewer: Georgia - UK
Date: 8th May 2010

I have had this make of phone since November 2009, & after a week of buying it, seriously regretted it. It unlocks itself & calls people in my phonebook, once at 3am! It constantly goes on the Internet, after getting it replaces because of these reasons, my new phone which is still the same make, now randomly turns itself off. This phone is the worst I have ever bought & I do not recommend it to anyone! Get a Nokia or Samsung instead.

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Reviewer: Chloe - Blackpool, UK
Date: 7th May 2010

I have had this phone about 6 months now & I love it!

The only thing is I haven't found how to zoom in & out with the 3 mp camera. However this is still a great phone at a great price.

This phone is rock solid. I have dropped in many times (without a phone sock on) & it hasn't cracked or even scratched! How amazing!

I would recommend this phone but not to first time phone buyers.

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Reviewer: Raz - UK
Date: 6th May 2010

I really don't like this phone. At first, I was so happy with it, it was really fast & really easy to use! How wrong I was! After just about a month, if that, it was so slow, it keeps deleting words in texts, the picture quality isn't very good. Memory is rubbish. & the battery life has slowly deteriorated. I haven't even had it for a year yet & already I have ordered my new phone. I can't wait to get rid of this one. I wouldn't recommend it.

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Reviewer: Rachel Brown - UK
Date: 6th May 2010

Calm down people, this is a reasonably priced phone which is not a Smartphone by any means, it is a good phone. Some of you are really expected too much from this phone or have had the misfortune of getting a faulty one it seems.

My Cookie has got to be almost a year old & it still looks brand new, I have respected it & taken care of it (girly nurturing moment, sorry) & it has served me well throughout my use. It is now way as flash, capable & as expensive as my partners Apple iPhone but it is a really good phone with all the features I wanted from a phone.

Give this phone the credit it truly deserves. Thanks for reading & I will be purchasing a new LG handset in the next couple of months as LG have proved good for me.

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Reviewer: Dan Fitz - Kent, UK
Date: 29th Apr 2010

Bought the KP 500 4 weeks ago at O2 shop for £59.99 purple, works great, no problems at all though texting is tricky till you get the hang of it. No shutdowns or phantom calls, fast & easy to use menus, surprised at some of the older reviews. Suspect they bought an older version, recommend buying the purple version as this is the latest phone that's shipped. Perhaps LG have dealt with some software problems, great phone & cheap.

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Reviewer: Shellly - UK
Date: 26th Apr 2010

Its great! Its the perfect phone anyonecould have! :)

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Reviewer: Mishka - UK
Date: 13th Apr 2010

This phone is horrible! : (.

It looks great at first & I WAS happy with it. But it takes at least 5 minutes to write a simple text. It keeps unlocking & dialling numbers. Making me crazy!

Can anybody help me with my camera PLEASE? It says 'loading' & it is stuck there. Have to remove battery to get rid of it. I hate it : (.

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Reviewer: Ak - UK
Date: 12th Apr 2010

I bought this phone for £130, it was the biggest waste of money. Time consuming to load simple apps. Messages are hard to type & can send at random. It decides to call people at random times & visit the Internet. & often freezes & turns itself on & off again. Worst phone I ever bought. The screen ended up cracking & I know I have a message but cannot see it. I have now bought the cheapest phone 02 offers & the best, its fast, small & easy to use & above all a Samsung phone. I had a bad experience with the LG KS360, & went & bought this phone. Forget LG go with Samsung.

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Reviewer: Snuggle - Bradford, UK
Date: 11th Apr 2010

This phone is the best phone I have ever had & I would recommend it anyone!

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Reviewer: Miracle - UK
Date: 11th Apr 2010

Yes I am getting this phone for Birthday in a few days & I can't wait. I still know how it works though because a few of my mates have got this phone. I love this phone, I would recommend it to everyone xx take my advice.

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Reviewer: Samz - East , UK
Date: 10th Apr 2010

I really hate this phone can't wait to get rid of it, if you the type of person who likes to keep their messages then this is not the right phone because it only stores about 300 messages. Camera quality is so bad, typing the message is even worse, I hate texting with this phone. Do not buy it if I was you.

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Reviewer: Anon - Georgia, US
Date: 9th Apr 2010

Really bad phone, crashes & turns off by itself, the buttons seem to be pointless & the phone crashed when answering & the screen broke the first time I dropped it!

The touch screen then broke after a month, the battery was bad, generally a bad phone, stay clear!

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Reviewer: Steve - UK
Date: 8th Apr 2010

I bought the Cookie as it was very cheap, only £50, & stylish. It's a nice phone & for the most part works well, but has wasted a lot of my credit calling numbers I haven't called, four in the two months I've had it, another one today I only found out about when I checked my credit, & then call logs, & apparently I'd made a call when it was in my pocket! . The Internet is okay on it, but slow, the camera okay too, I'd rate it far higher if these calls weren't randomly called. From what I've heard, if you are on a budget & want a touch screen phone, the LG Pop is far better & cheap now.

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Reviewer: Briony - Oxford, UK
Date: 5th Apr 2010

At first I loved this phone, it looks good & seems like it has everything you'd need. But after a while it shows its downsides. The camera is 3 megapixel, but has no flash. The apps available are limited & games provided are all demos. It took me ages to find the ringtones, as the layout in general isn't great. I only just realised (6 months after getting the thing) that it's possible to turn off the annoying click every time you press a button (you'd think it would be in the sound menu, but oh no! ). One annoying thing is that the send button is right below the texting keypad, so unless you use the annoying stick thing & are very careful it is extremely easy to send texts half way through.

I could deal with all of these minor flaws, but there are other, more technical, problems. The phone turns itself off at random then it refuses to turn back on unless I remove & replace the battery. I have heard of other LG phones doing similar things. Also, the worst thing about this phone is that it continually unlocks itself & phones people from my contacts list. Whilst I was driving it phoned 3 different people in my pocket, not exactly what you'd want. Overall, don't buy LG.

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Reviewer: Luizzeross - Brazil
Date: 29th Mar 2010

Good mobile, if it weren't so slow. I have had my angry times with LG products, & now, I got myself as made the wrong decision again. This mobile is really really slow, getting me on nerves sometimes (every time). LG must mean 'Like Garbage' = (.

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Reviewer: Josie - UK
Date: 28th Mar 2010

This is an incredibly poor phone. I bought it a couple of months ago & have had nothing but problems. It continually freezes, my delivery reports were saying the message was sent to a number I didn't send my message too, when I saved a number into my phone book if that person text me it would come up with the number sometimes & not the name so I wouldn't know who is texting me! It would turn on & off & one time it woke me up buzzing & beeping & wouldn't stop until I took the battery out. I took it to be repaired twice & nothing changed. In the first week of having it I asked for a new phone & they said they couldn't find any mechanical faults on their magic little machine so would only send it off for repair which was useless. When I went to a different phone shop they told me that the cookie was notorious for bugs & software faults & people were always experiencing problems. Now I have sold it on mazuma mobile, so glad to get rid of it. If you're interested in this phone be extremely cautious, most people I know who have this phone have experienced the same problems I have & they have given up with it & bought a new phone.

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Reviewer: Damien - Somerset, UK
Date: 28th Mar 2010

I got this phone as it looked good & was cheap, but I wish I hadn't. When typing a message, regardless of what entry mode you use, it randomly deletes words. Texting is so difficult on the phone that I just can't be bothered to reply when I get a message.

The screen locks really quickly, which is not a problem until you try to call an automated answer service because it doesn't let you press your option when you need to.

Please don't buy this phone, I am contracted into a deal for the next 18 months with my phone & I am just going to buy a different PAYG handset to put the contract SIM in.

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Reviewer: Crz - London, UK
Date: 26th Mar 2010

We bought this phone for our daughter before Christmas & it has given us nothing but grief, my problem with it is that the shop I brought it from says that the phone has been unlocked & the numbers don't tally with what's on the box, knowing that their software is dodgy LG have covered their selves by saying that if the phone has been tampered with you will have to pay to have it repaired, maybe the owner of LG should come & listen to my daughters sobs every night, don't waste your money buying it.

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Reviewer: Chris - Middlesbrough, UK
Date: 24th Mar 2010

It's a good phone, however most phones are good compared to the old phones I've been using. One problem which has developed recently & would like to know how to fix is occasionally the buttons either don't work & so spend ages turning phone on & off & taking battery out until they work. The other flaw is that the buttons in the menus occasionally slip, by this I mean you go onto messages, click create new & it goes down to sent instead. I have calibrated phone & that hasn't worked & it seems to be taking longer & longer to right itself. Any tips?

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Reviewer: Hazz - UK
Date: 18th Mar 2010

When I first got this phone it was really good. However before long, the touch screen was exceedingly laggy & hitting the send button seemed to keep sending texts twice. Not only this, but when I replied to texts, the text field was full of the last text I sent, & so before I could type out the reply, I had to delete the text already there. It also froze very often & turned itself off & reset. Sending SMS messages was a pain because it took about 3 to 5 attempts for it to type out the word, which would them very often delete itself entirely anyway.

I would highly recommend not getting this phone. It's cheap for a reason.

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Reviewer: Cath - UK
Date: 5th Mar 2010

Bought this phone for my daughter for Christmas. The screen cracked after 3 weeks despite careful use. LG will not repair this under guarantee & it costs more to repair than to replace. £50 thrown away. I wish I had read these reviews before buying!

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Reviewer: Brooke - Australia
Date: 4th Mar 2010

Got the phone only three months ago, was happy with the features & touch screen & its easy to use. I found a crack in the screen & the screen is broken & unusable, (but the phone itself still works) I only found out today that the LG Cookie screen has been known to crack easily & it costs over £100 pounds to be repaired by LG!

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Reviewer: Holliee - UK
Date: 22nd Feb 2010

This phone was awesome when I first got it :) I had have it for like nearly a year almost & I really want a new one, my screen has scratched really easily & sometimes it turns itself on & off which is not helpful while I am at school because it turns itself on in my bag & wastes my battery all day :( I think it looks really good & everything but I don't think it's very good for a long term use.

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Reviewer: Steve - UK
Date: 22nd Feb 2010

Bought it for £49.95 & what a good buy. Very stylish, packed with features, good camera & FM Radio, texting can be tricky, but haven't tried using the inbuilt stylus yet. Internet access available which you have to set up yourself, but easy to follow instructions. Highly recommended.

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Reviewer: Inuendo - UK
Date: 21st Feb 2010

I have bought this phone for my daughter 2 months ago for Christmas, now all of a sudden the touch screen has stopped working, which means she can't get text messages or send them, in fact she can't do ANYTHING on the phone, except answer a call. We can't even reset the phone because we need to use the touch screen to get into the settings! There is no help online for any solutions to this problem, & after having read what posts there are online about the LG cookie, I now realise it's the worst phone on the market, that is plagued by nothing but BIG problems! Want my advice? Don't buy this phone!

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Reviewer: Mikky Boy - Farnborough, UK
Date: 16th Feb 2010

Had the phone 30 days & system crashed & wouldn't switch off. Removed battery & phone would not boot up.

Sent the phone back 4 repair & after 3 weeks received the phone back. Phone booted once in the shop. Got home put the SIM card in & phone has stopped working again.

Phone has now gone back for a second time & it's not even eight weeks old. Rubbish. LG must stand for Loads of Grief or Lump of Granite. I would definitely steer anybody away from buying this phone.

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Reviewer: Doggy - Ireland
Date: 16th Feb 2010

BAD PHONE. I have had the phone for about 4 months & the screen seems to have cracks on the inside & it keeps turning off.

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Reviewer: Anna - UK
Date: 16th Feb 2010

I had this phone for a few months & it is utter rubbish I am never going to get a LG phone again. The LG cookie keeps turning off when the battery is full & you can't turn it back on, you have to take the battery out & put it back in. The phone keeps freezing on a blue screen & you have to take the battery out. Don't GET THIS PHONE!

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Reviewer: Bethany - UK
Date: 9th Feb 2010

Most People That Have Said They Would NOT recommend the Phone Have Got It From CPW. Maybe Its Just the Shop? Just A Thought.

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Reviewer: Poopsie - Brussels, Belgium
Date: 3rd Feb 2010

Horrendous phone. Very, very hard even to send a simple SMS. Contacts list won't open when it should, often the phone freezes up, saying that too many apps are running (which they are not), & then the ONLY way to get rid of that problem is to take the battery out.

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Reviewer: Mazy - UK
Date: 2nd Feb 2010

I love this phone good for 50 quid what price its at now.

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Reviewer: Dude - UK
Date: 2nd Feb 2010

CAN SOMEONE PLEASE HELP! Have had it a little over a month now (since Christmas), & for some reason, the screen seems to be showing a sort of cracked pattern, even though there is no external damage. I think it may be that the inner screen has cracked, & if so, does anyone know how much a repair costs?

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Reviewer: Nadeem Khan - Hyderabad, India
Date: 1st Feb 2010

I have been using this phone for the last two months, & for the cost, it is really worth it. I had also faced the problem of automatic shut down. Earlier I thought it may be because of the leather pouch (as it has a slightly tighter fitting).

Solution to auto shut off.

Definitely there is some issue with the design or maybe with the software implementation of this mobile. They may not be properly taking care of the memory usage in general. There are three keys at the bottom of this phone. If you press the middle key, either it will show RUNNING APPs or Fav Apps. So go to the running apps, before keeping it to idle or may be in your pocket, & close all running application. The time I started doing that my shut off issue is subsided to quite a good extent. Now rarely my phone shut off.

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Reviewer: Mandy - Birmingham, UK
Date: 27th Jan 2010

Phone has kept crashing since I bought it last April & the only way to reset it was to take the battery out. It now refuses to charge & will not connect via USB & the headphones don't work, leading us to believe that the port on the phone was broken. Phone is now unusable & LG refuse to repair it under warranty as they say it is user damage. Nothing to do with the fact that the port is 3 in one & extremely badly designed. I advise not to buy this phone, has many features (apart from the obvious lack of WiFi) but is not made to last even to the 12 month warranty period.

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Reviewer: Stevie - UK
Date: 26th Jan 2010

Nice design & some great features, but reliability is a problem.

Had the phone over a year & mine does keep freezing, & switching itself off (often when incoming call).

As with previous 2 LG's, looks nice, is quite flash but unreliable!

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Reviewer: Snoopy - UK
Date: 23rd Jan 2010

Brilliant phone I got it for Christmas :-).

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Reviewer: Paige - UK
Date: 16th Jan 2010

BAD PHONE.

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Reviewer: Luke T - UK
Date: 16th Jan 2010

I have had this phone for less than a week & it's already broken. It shut down without me doing it myself & now it won't switch back on. The people in the shop didn't even advise any other phones or mention that it breaks every so often. If you were to buy this phone then get it with the insurance (luckily I did) & keep everything ready to take back.

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Reviewer: Sarah - UK
Date: 6th Jan 2010

Please do not buy this phone. It looks great but, as with most LG phones, it will not last long. It restarts constantly which is annoying. The charge port is flimsy, mine has broken after just 6 months so I am now without a phone. I have bought a desktop charger from eBay & hope that it will work. Totally unacceptable for a phone that cost £115 at the time of buying!

CPW fail to admit the problems with this phone & blame them on the user. LG place all emphasis on their phones being stylish instead of durability.

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Reviewer: Hanna Thomas - London, UK
Date: 6th Jan 2010

The WORSE PHONE I EVER HAD! Nice design, but as for usage it is way too complicated. Some windows would always pop up on a screen & then would be hard to take them off. Had this phone for 6 weeks & couldn't find ringtones. The texting was a nightmare because it would always send my messages before I even finish typing them up. Taking that stupid stick out all the time was a pain in the back side. Always had a problem to go to the call list & sometimes it would unlock by itself in my pocket & start ringing people from my contacts. I had to swap with my friend's daughter for her very old Samsung phone that is about to die, but even that is better than LG cookie. The only good I could say about it, it's light, the battery lasted for 10 days & has really loud speakers. Otherwise I would not recommend this phone.

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Reviewer: Emily - UK
Date: 4th Jan 2010

I think the LG Cookie is a good phone, I had it for Christmas & I really like it, although once or twice it has turned off randomly, but when I dropped it onto the hard pavement, it didn't crash or anything. I think it is a good phone, but the QWERTY keyboard keys are a bit small for me to use without the stylus, & I don't really like using the stylus, but the keypad is big enough.

I would recommend this phone to people who want a good touch screen phone who don't particularly need to type very very fast.

A few of my friends have said they know people who have had this phone & it has crashed, but I know a few people who have had the LG Cookie for a few years now & it is still working perfectly now.

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Reviewer: Les - Cornwall, UK
Date: 1st Jan 2010

Had mine for over a month & still very pleased with it.

Here are my thumbs up!
- Excellent Signal Reception (better than Nokia).
- Fast Responsive Touch Screen.
- Clear Easy To Use Layout.
- Bright Screen.
- Super Slim.
- Good Battery Life, Normally 3 to 4 days.
- Clear Calling.
- Easy to set up emailing.

Here Are My Thumbs Down!
- Poor camera & video.
- No way to add or change themes.
- Poor sound playback from built in speaker.

In all I wanted a good touch screen phone & found it, I am not too bother by the camera because first & foremost I want to use for texting, calling & emailing which it does perfectly.

No problems here with freezing or poor battery life, I have also been able to unlock it (even accepts 3 mobile SIM card using 2G) & update the firmware quite easily & totally free.

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Reviewer: Rob - Birmingham, UK
Date: 1st Jan 2010

I loved the big screen & got on quite well with it. Mine never crashed but I had a problem with battery life, I am on my second phone & its still the same, about 1 to 1 1/2 days battery life & thats with no real use. If it wasn't for that, it would be a good little phone.

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Reviewer: Charly - UK
Date: 29th Dec 2009

THIS PHONE IS GREAT. Don't listen to the other bad reviews. This phone is great! Its texting is great & literally it's amazing!

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Reviewer: Roger - Birmingham, UK
Date: 28th Dec 2009

Bought one for my little girl for Christmas, was sending some music to it today when it crashed & will not restart, unlike most of you will not accept any silly arguments from the supplier. This is the UK & consumers have rights.

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Reviewer: Cardie - Blackpool, UK
Date: 24th Dec 2009

Had the phone for nearly a year now & is working perfect.

The texting on this phone is horrible, it's hard to press the correct keys in QWERTY mode & the phone doesn't always register which way up it is. The phone consistently freezes when recording videos & re starts (which takes ages). Camera is brilliant quality but the sound recording on the video is terrible at low volume. Everything works fine on the phone apart from the camera issues. Battery Life is OK lasts about 3-4 days normal use. The pointer that comes with the phone has completely seized up & is useless as it won't extend. Phone reception is brilliant & the speaker is brilliant. Occasionally the phone tends to go slow & lag.

Part from that it's a brilliant little phone but there & worth the price tag.

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Reviewer: Millly Court - UK
Date: 23rd Dec 2009

Well I am getting the LG cookie for Christmas but I have been on one in the carphone warhouse shop & it is great my favourite part is the music & the drawing panel.

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Reviewer: Amanda - Maidenhead Berkshire, UK
Date: 10th Dec 2009

Had the phone for 4 months.

- Bad battery life, had to charge it every night.
- Kept locking up every so often.
- Finally died, it wouldn't switch on, took it back to CPW, they sent it off, said it was a software fault. Got it back 7 days later, died again within 4 hours. They said the motherboard in the phone was bent!

DO NOT GET THIS RUBBISH PHONE.

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Reviewer: Steph - Glasgow, UK
Date: 8th Dec 2009

I do not recommend this phone to anyone, it's the worst phone I've ever had. I first got the phone in December 2008 & now I am on to my third one. All of them have the same problems, freezing, rebooting & charging all settings back to default, deleting messages & randomly vibrating. Also, the alarm has stopped working in all 3 phones after a few months of having them, it just doesn't go off, which is so annoying! I have also lost all my contacts twice now because the phone turns itself off & won't go back on, so it has to be sent away. The charger also stopped working within a few months & the phone would just not respond. Also, when the phones are sent away, they take ages to be fixed & I depend on my phone! This phone has many faults, & it seems to be the case with a lot of them, so I would avoid!

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Reviewer: Aaron - Camberley Surrey, UK
Date: 8th Dec 2009

This phone is GREAT! Don't worry about the bad reviews saying that the phone always crashes because I have had the phone for 3 weeks now & it's still working like it should do.

The games are pretty cool & the features are good but there should be a timer but the alarms are good. There is a world clock & a date finder & many more applications. The design layout is great.

So if you want to get this phone go for it.

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Reviewer: Bangle Dolyy - South East London , UK
Date: 7th Dec 2009

Best phone I ever had. All these people below me that think its rubbish are just chatting absolute tuna. Great phone. Best signal ever. All over the UK.

MSN works just fine. Texting is brilliant. I can text without walking into people.

Battery life lasted for up to a week I am shocked especially as I listen to music on it all day.

It is bullet proof, bomb proof & virtually indestructible. I've actually got one of these myself & I've had it for about a year know.

XMAS PRESENT I recommend IT AS.

If you've read this. Don't read the peoples below, don't know what they are chatting about :).

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Reviewer: Adam - UK
Date: 2nd Dec 2009

Worse phone I have ever had. Everything on it is rubbish. I got it last year & after one year's use there have many problems.

- Had to have new software on it as it wouldn't turn on.
- Texting is ridiculous on it, so sensitive & doesn't work properly.
- Camera isn't that great.
- Earphones break easily!

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Reviewer: Chazz - Plymouth, UK
Date: 1st Dec 2009

The LG cookie is OK it has good features on it & I like the style of it as well. But recently I have been experiencing difficulties with it as it keeps on freezing, crashing, turning itself on & it will have little fits were it will vibrate randomly & you can't turn it off, you have to take the battery out to stop it ! I have taken it back to 02 twice now they have only reset the phone & the third time they have sent it off to repairs, but seeing what others have said it doesn't seem to be much help either. I DO NOT recommend THIS PHONE!

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Reviewer: Kay - Gloucester, UK
Date: 27th Nov 2009

One thing, battery life? It seems like charging it is a waste of time & money. Very disappointed as this is the only thing that overall lets the phone down.

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Reviewer: Julia - UK
Date: 23rd Nov 2009

Both my daughter & myself got this phone for Xmas last year & have had constant problems with it. It switches itself off all the time & you lose everything & go back to default settings. I enquired at the Carphone Warehouse the reason for this & was told it was because of the external memory card which I was using. This is not the case though as when the memory card has not been in the phone it still switches itself off. Neither my daughter or myself would ever purchase a phone like this again.

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Reviewer: Joe - Glasgow, UK
Date: 22nd Nov 2009

What a brill phone! When this phone first came out it was around £150 but I bought it for £60. This a brilliant Christmas present & a worth while touch screen phone!

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Reviewer: Maria - South Yorkshire, UK
Date: 22nd Nov 2009

I had this phone for less than 3 months when I had to take it back to CPW because the battery wouldn't charge. Like numerous others I was told that the charger port was damaged & that it wasn't covered under the manufactures warranty. OBVIOUSLY there is a major design fault here. I have been using, & charging, mobile phones successfully for years, suddenly I am told that I have caused damage to this phone simply by performing the act of plugging the charger into the phone! I am a poor second year university student & cannot afford to buy another phone. I paid £80 for this piece of rubbish & now have no mobile which is my means of communication with my family & friends whilst I am away from home. I feel totally let down by CPW who refuse to do anything. According to consumer rights, my contract is with CPW not the manufacturer, & they are supposed to sell goods which are fit for purpose. A mobile phone which doesn't charge after 3 months is hardly fit for purpose. As the charger port is inside the phone, I fail to see how I can be accused of causing the damage! I agree with a previous reviewer that we are being ripped off by unscrupulous manufacturers & traders. I would NEVER buy another phone from Carphone Warehouse as the guarantee is no more than a joke, & Customer service is non existant. Likewise, I shall stay away from LG products in future. I intend to take this further, they haven't heard the last of me yet!

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Reviewer: Matthew - Glasgow, UK
Date: 20th Nov 2009

Great phone. I bought this phone from Orange for £77.00 & it is great.

It was between this & the Tocco Lite. I bought the LG because it's got better value. I already had the Tocco Lite & it was okay but I prefer the LG.

The only downside to this phone is that it its turns off from time to time or it does not charge.

Other than that it is a great phone.

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Reviewer: Serah - UK
Date: 19th Nov 2009

I used to have this phone & it kept crashing on me, the first day I got it I was already sick of it.

My mates have all got it now despite me telling them not to get it, now theirs have all broken within a month.

No one buy this phone. I would recommend the KS360, wicked phone, it's worth way more than the money, I love it!

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Reviewer: Kirsty - Dundee, UK
Date: 18th Nov 2009

I have been burdened with this phone for almost a year now & it has effectively KILLED my social life! I now refuse to text anyone as it takes so long to do so, the word deletes if you take more than half a second to type the next letter & takes forever to catch up with you, not good if you're texting on the go! I have walked into countless people in town whilst my head is buried in my phone trying to write a short message! I also send blank messages constantly as the delay when you hit the reply button causes you to hit the send button! Also, when using the phone the mute & loudspeaker buttons must be positioned in exactly the WRONG place as when I am on the phone I must lean on these & end up either speaking to myself as I have muted the call, or the whole world can hear my conversation! Phone turns itself off all the time, battery life is awful after a few months, alarm function is just stupid as to snooze you have to press about 5 different buttons, if you have a low battery there is no way to turn the alert off when your phone is on silent, not good if you're in a meeting or lecture with your phone on silent & its beeping every two seconds with a low battery! Phone may look nice but do not be fooled!

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Reviewer: Kazz - Stoke-on-trent, UK
Date: 18th Nov 2009

I've had this phone since May, it was either the Cookie or the Sony Ericsson C510, I took the gamble & went for the Cookie, first few days it was fine. Then on Friday & it seemed to happen every Friday for about 2 months the touch screen didn't work for about 2 to 3 hours. After this debacle it worked fine & today it stopped working. The phone really annoys me & I wish I never took the risk of getting the flimsy LG. Sony Ericsson's are a lot better, I previously had Sony Ericsson's. They are durable, designed well & have great cameras. Why did I bother with the LG? !

If anyone else has had similar problems please help me!

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Reviewer: Bev - UK
Date: 17th Nov 2009

Had this phone 10 months, one morning I thought it had run out off charge, when put on charge did not come back on. Took it to CPW who said it was battery but had to send it way. On its return was informed that there had been customer damage to charger port, from other reviews & people I know who also have had this problem I believe it to be a fault with the phone. So still without a phone & LG want me to post it to them. I don't think so! Wish me luck with my battle.

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Reviewer: Caroline Brady - Dublin, Ireland
Date: 16th Nov 2009

Hey there, after searching many sites in Ireland & England I am horrified to read the reviews & complaints by people who bought this phone. There are many many many problems with the DURABILITY of this phone. I bought one for my daughter, aged 16, 2 months ago. The phone hasn't got a mark or scratch on it, but after constantly turning off, & not been able to connect to the Internet we returned it to the shop.

The said there was damage to the inside of the charger port & could not be fixed, due to physical DAMAGE? They said she must have been putting the charger in wrong & damaged little circuit board. After reading all the reviews 100's I might add LG you are disgraceful in your design, after sales & help. NOW I AM ON A MISSION.

When you sell goods in this country they must be fit for purpose. They must be durable & certainly have some COMEBACK. When you turn the keyboard to the side & text that way isn't it amazing that when you are touching screen it happens to press just over the port?

Why so many bad reviews? & so much physical damage did to ports? Turning on & off? It's definitely a manufacturers fault. I am setting up a website & decided to bring LG & the stores who sell these wonderful phones a list of all these reviews & ask.

- Why are they still selling them?
- What are LG doing to repair, replace, or refund?
- Why has nobody taken any legal action, Small claims courts?

I AM NOT LETTING THIS GO! Don't LIKE BEING RIPPED OFF, YOU PAY FOR QUALITY YOU EXPECT IT. IT WASNT CHEAP!

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Reviewer: G Riley - Poole, UK
Date: 15th Nov 2009

I was looking to buy the cookie & was going to pay £109 for it then couldn't believe my luck when Carphone Warehouse were offering one for £49.95! Well who wouldn't buy it at a bargain like that! Purchased the phone on the Thursday, by the Saturday morning the internal screen had cracked & phone doesn't work! I had not even moved the phone it had been sat on the kitchen table charging up! Phoned up Carphone Warehouse customer services who said take it to my local shop & they would replace. Took it to the shop immediately, the assistant was so un-bothered & accused me of dropping it or putting a 'heavy force' onto the screen. I was told it would cost £45 to repair take it or leave it! I cannot believe I spent £50 on this phone, made 1 phone call & it broke whilst being sat on the table!

I will be taking this further with Carphone Warehouse but having read pages & pages on the Internet about screens just cracking for no reason with this mobile & Carphone Warehouse doing nothing, I doubt if I will get anywhere.

WORST PHONE EVER! WOULD NEVER AN LG COOKIE AGAIN!

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Reviewer: Grant Bibbib - UK
Date: 14th Nov 2009

Great phone, does pretty much everything & a lot more, but unfortunately thing, your cheek tends to touch the end call button, but oh well. Great phone, I recommend.

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Reviewer: Emily - UK
Date: 8th Nov 2009

If you're thinking about getting this phone I wouldn't. Within the first week of getting it I had to send it back because it wasn't saving any of my settings. I then got a replacement that wasn't much better it took ages for text messages to send, then I would receive the same text message lots of times. Then it started to turn its self of the one good thing about it is the battery life. Also if you want a phone with a good quality camera than don't get this phone.

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Reviewer: Amy Hurford - Coventry , UK
Date: 6th Nov 2009

I got this phone for my birthday & I must say it is VERY Boring. I can't put any games on it without it corrupting or freezing. It is very slow it normally takes about 5 minutes to load my music or the camera. I thought this phone was really good at first but now I think it's not so good. Anyone out there that wants it, don't get it.

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Reviewer: Carol - Bromley, UK
Date: 4th Nov 2009

I have a pink LG Cookie on a contract with Virgin Media & the excellent deal they offer was the attraction. I really love the phone when it works, which to be honest is most of the time. I have had no problems with the screen breaking, but the phone does turn itself off from time to time, once when I was relying on the alarm feature to wake me up, won't make that mistake again. It won't turn on again unless I take the battery out & then replace it. For those who say this is due to misuse or over use, this is DEFINITELY not the case where my phone is concerned. I also have the problem of some of my contacts not being able to use the reply function to my texts, as when they do I do not receive them. This happens repeatedly from one person in particular, & may possibly happen with regard to other people that I have not been made aware of. (This could be a network problem?) For those experiencing problems with the touch screen, I recalibrated mine after a while as it was becoming so frustrating especially when correcting a finished text, but it has been more sensitive after recalibrating. I am amazed that with all the bad reviews above, LG are not doing anything about it.

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Reviewer: Dan - Birmingham, UK
Date: 30th Oct 2009

I am writing this review because I noticed A LOT of people saying that there was problems with this phone crashing, restarting itself, being very slow & hard to text on.

From my experience this phone works perfectly. I did read comments say that it took ages for the texting to catch up on what you were writing & also switching from an application to the main menu took up to 30 seconds. NOT TRUE. It's swift & smooth, texting & usability in general. I've come to realise that people who say 'I found texting difficult' simply can't text on a touch screen. I tested it out using numbers, capitalisation & symbols & all were easily manageable without even reading the manual.

What I would say is that once you have played about with your new toy for a bit, there really isn't much to rave about.

Bottom line, It is an affordable touch screen mobile with killer looks & if that's what you want, then that's what you pay for.

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Reviewer: Steve Smith - Birmingham, UK
Date: 30th Oct 2009

Charger port is weak & poorly designed, it is easily damaged, worn through normal usage. LG refuse to repair worn charger ports under warranty claiming they have been damaged by the user. They also demand payment of an admin fee to return the unrepaired handset or they will destroy your phone. Based on my experience with this phone I would personally avoid any LG mobile phones & upon my experience of their customer services I would avoid any other LG products.

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Reviewer: Chris - Bath, UK
Date: 30th Oct 2009

I have to say this is the worst touch screen phone or maybe phone all together. It resets it's self, which in some cases can be embarrassing, say it's on silent the suddenly resets it's self & makes a huge noise in your pocket when in a meeting, not good.

Texting is the worst experience ever with this phone, so incredibly slow & boring, clears the word when half way through a word & predictive text is just, annoying. Overall do NOT get this phone I highly recommend saving that bit more for a decent phone or even just a £10 Nokia from Tesco, which is what I wish I got instead.

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Reviewer: Bev - Cleethorpes, UK
Date: 29th Oct 2009

Bought this phone in June & from the day I got it the phone has turned itself off whilst it has had a fully charged battery in, freezing when doing something & then it came up with a SIM card not inserted error. It decided to start working that day, & had been fine since, however I decided to send it to LG for repair. I rang a few days later to check on the progress, was told they had waited for parts, had been replaced n gone to another department for the software upgrading then to quality control. Four days later I get a repair bill for a fault which wasn't on the phone, they said the wires had been ripped off the speaker, yet I could play music on it, hold a conversation & use the alarm to wake me up. I rang LG & despite them saying parts had been replaced previously, have now told me it is irreparable & are blaming it on customer misuse! So I am £109 light, no phone & LG cannot answer why I am told parts have been replaced & it's gone for a software upgrade & then tell me it is irreparable. Neither can they give me an explanation as to why the phone goes in with only 2 faults & gains another whilst it is in for repair.

The phone was working when it was sent in & now will not read the SIM card at all!

LG are rip off merchants, despite all the bad reviews about this phone they still refuse to repair or replace my phone, but still continue to sell it!

I won't be buying anymore LG products again!

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Reviewer: Terry - UK
Date: 26th Oct 2009

Got my phone about 6 weeks ago & it's driving me barmy, so long winded to do anything & a major problem with it unlocking in my pocket & making phantom calls, not happy!

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Reviewer: Luke - Swansea, UK
Date: 24th Oct 2009

Really rubish phone keeps shutting down & screen breaks easily. In my opinion it is a bit rubbish, DO NOT BUY.

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Reviewer: Amanda - UK
Date: 20th Oct 2009

I HATE THIS PHONE! Seriously, I loved the idea of it, & when I first got it I thought the touch screen was really cool, but after living with it for 6 months I can honestly say I despise it more than any other phone I have had.

It's SO SLOW. To get from one screen to another takes just A G E S. Sometimes the touchpad doesn't pick up a touch, so then it takes even longer, but, say, to go from a read text message back to the homepage can take anything up to 30 seconds, which in my book is too long. & of course the screen locks itself after a few seconds, so then you have to unlock it. & so on. & so on.

Texting is kind of okay. I like the keyboard option with the stylus, as I refuse to type in 'text speak' but the predictive text doesn't seem to 'learn' new words very quickly if at all.

The camera isn't wonderful, & all in all it's a pain. DO NOT get this phone.

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Reviewer: Lynne - Liverpool, UK
Date: 11th Oct 2009

I got this phone last year for Christmas & it has already broke. It suddenly just froze whilst I was using it & then won't come back on now!

Before the phone tended to switch itself of randomly which can be quite annoying so you would need patience. Also if you are a fast texter the phone takes a while to finish your text & you will just be standing there looking at it, the phone is also very unresponsive! Don't BUY!

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Reviewer: Katy Reeve - Corby, UK
Date: 8th Oct 2009

The first month of having the LG Cookie I was really pleased with it, from then on I have had nothing but problems with it, it turns off by itself, it freezes for ages & the only way of getting it going again is to take the battery out & put it back in, it can all of a sudden start vibrating & does this until you remove the battery.

It now does not work at all because it blew in my pocket the screen had not been knocked at all & when removing it from my pocket the screen had gone multi coloured & no longer works.

All in all I have had no luck with this phone & now consider cheaper is not always the best option.

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Reviewer: Joe Leah - Derbyshire, UK
Date: 5th Oct 2009

Hi, I am a person who likes to show off my phone, I like having a touch screen on it good music player & speakers & really good stuff on it & from what people had said about it, I got one, thinking it would have been a phone I could have for about 2 years & my mates still think I have a good phone but I got it in April for my birthday & by the end of May, I wanted a new one. I am not a person that gets things whenever they want but I would LOVE a new phone. It is just too basic & all of my mates who have it (about 10 or 15) said the same. But if your wanting a cheap touch phone, great go for it but there is some on here who are wondering if to get a Cookie or Tocco Lite & mate if I was you don't GET an LG COOKIE. WASTE OF MONEY! Good at first but so boring after a bit.

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Reviewer: Conor - London, UK
Date: 29th Sep 2009

I have just ordered mine on t mobile, was wondering anyone having any problems on the t mobile LG cookie? Can't wait to get it.

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Reviewer: Megan Burrows - UK
Date: 28th Sep 2009

Everything is pretty good, nothing doesn't work, never freezes & it is pretty cool. I like the phone.

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Reviewer: Harriet - UK
Date: 27th Sep 2009

I am trying to decide which phone to get & I am torn between the Samsung Tocco Lite & the LG Cookie. So far I have been mainly looking at the Cookie. I am only young so I generally want it for messing about with & using with my friends at school. Please can you give me your views?

Rated 50% as question only.

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Reviewer: Loopy Donna - UK
Date: 26th Sep 2009

The day I got my LG cookie I was amazed at the features then all the problems started with it the screen goes out of sync & the camera is good & the music player is loud but after 4 months the phone starts to freeze & one day my phone just switched itself off & wouldn't come on, it only went to the LG screen don't buy it you will be disappointed.

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Reviewer: Theresa - UK
Date: 20th Sep 2009

I don't have this phone but I don't recommend it. All the reviews I have read say it's cheap, rubbish & keep crashing. I would highly recommend the Samsung Tocco Lite, I have one & it's AMAZING (maybe because it's my first touch screen). I have had it for a while & keep getting impressed. GET the SAMSUNG TOCCO LITE! The TEXTING IS SO FUN!

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Reviewer: Robbie - UK
Date: 19th Sep 2009

It's a good phone people say its unreliable but I find mine is running fine, get a bit bored of it after a while. However there are better phones on the market

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Reviewer: Jo - UK
Date: 18th Sep 2009

I hate this phone so much! Its slow loading things, when you play a song, it chops around a minute off the beginning, when you type a message it will annoying cut words out, when typing a message its slow & annoying if your a fast texter.

If you have the screen protector on you have to practically STAB it.

The camera is only 3MP & no auto focus

Awful phone : (.

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Reviewer: Jamess - UK
Date: 16th Sep 2009

Had this phone since just before Christmas, at first I loved it, good camera for 3 megapixels, love the drawing panel & useful widgets.

Have had trouble with it crashing on me & then one day the internal touch screen decided it was going to crack on me in my pocket & now I can't use it at all! :( found out it would cost £50 to get it fixed, half the price of what I spent. Not happy!

Getting a Samsung Tocco Lite soon :).

Never EVER buying another LG. Good looking phone but just not tough enough!

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Reviewer: Rachael - UK
Date: 15th Sep 2009

This phone is the dumbest piece of rubbish I have ever seen! Before buying it I looked at a lot of review sites & was really excited about getting the phone because most of the sites gave it 4 out of 5. There were some negative reviews, but I just dismissed them, because it seemed like they were written by people who just like to complain.

I've had the Cookie for about 2 months now, & it has gone from bad to worse! Now, I know that the price is comparatively low, so I didn't expect it to be anything like the iPhone or some of the more expensive touch phones.

The touch screen is ridiculous, since I don't have fingernails I have to press down really hard for it to react. There is no precision whatsoever, so typing a message is impossible. When I'm using predictive text, it times out, which is so stupid, since the reaction time (from pressing the key to it appearing on the screen) is about a second! It's even worse when typing on the keyboard, as the keys are TINY! So now I'm having to use the stylus whenever I text, which let's be honest makes me look like an idiot.

For me the touch screen is really the biggest let down, scrolling through contacts or music is hard enough with a stylus, & impossible with just a finger. Something which is really annoying is that instead of being able to press & hold the Down arrow, I'm having to press it a hundred times to get to the right contact. The arrow, by the way is tiny, which is ridiculous, considering the lack of accuracy on the screen.

The phone has a lot of useless stuff on it, like handwriting recognition, drawing panel, tonnes of picture editing applications etc. I mean, these are a nice novelty for the first few days, but in the end all I really need is a phone for calling & texting.

The alarm clock function is just as dumb as the rest of the phone, keeping in mind that when I'm half asleep, I don't want to be pressing about 5 different buttons just to make it go to snooze. Also, recently the phone started turning itself off about 4 or 5 times a day (every day).

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Reviewer: Al Watt - UK
Date: 11th Sep 2009

Do not get this phone. Screen cracks. Not the front glass but behind that & phone is useless. This is after 2 months. Check reviews & this is common & the shops know as do LG but no one admits anything! Good phone till this happened. No damage & no drop, knock or fall etc.!

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Reviewer: Geoff - UK
Date: 10th Sep 2009

I bought this phone as my first touch screen. I like the screen size along with the slim, compact dimensions which means I can carry it in my pocket almost unnoticeably, unlike some other comparative handsets, which is what I like.

The cons. The very annoying feature of auto lock coming on during calls as mentioned previously. I also get the message Maximum number of applications reached, from time to time, even though I have nothing else running & I'm just trying to access my contact list. The only way to overcome this is to reboot the phone. Also, I find it very difficult to scroll down any list to search without the handset selecting the item your on (is this common with all touch screens? ).

All in all, a bit disappointed & I think I'll go back to a Nokia again. (the 6700 sounds cool)!

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Reviewer: Em - UK
Date: 6th Sep 2009

DOES ANY ONE know WHICH SECURITY CODE IS BEST FOR LOCKING MESSAGES & PHOTOS OR ANY OTHER THINGS. IF SO PLEASE GET BACK TO ME ON THIS website! I WOULD recommend YOU BUY THIS PHONE AS IT IS VERY GOOD, BUT CAN GET VERY BORING AFTER A WEEK.

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Reviewer: Chris - UK
Date: 4th Sep 2009

I've owned a Cookie for several months now & I say to all those that have commented on theirs freezing & crashing, UPDATE the MOBILES SOFTWARE.

Mine never crashes, I collect emails, store 8Gb of files & use the calendar extensively. Oh yeah, I also make about 500 to 700 minutes of calls & around 400 to 500 texts a month.
This mobile is absolutely fantastic for the price.

Get one & you WON'T be disappointed, but you must UPDATE the SOFTWARE.

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Reviewer: Victoria Smith - UK
Date: 2nd Sep 2009

Love Love Love Love This Phone. NEVER Had Any of These Problems With Mine.

Highly recommended =].

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Reviewer: :) - UK
Date: 29th Aug 2009

This phone is very good! I read a lot of reviews before buying it, & although a lot said it CRASHES & RESETS itself, it really really doesn't! Maybe those people had a bad batch! But mine is fine! & I have had it awhile now! One thing I must say is that it looks more expensive than it is! I brought it for £87.95 & that's with £10 airtime & 100 free minutes & 300 free texts on Vodafone. I brought it from the Carphone Warehouse which I must say was amazing & helped me a lot!

The only thing I can think to complain about is the fact it doesn't have the best memory ever! It stores about 5 or 6 songs & some pictures but that is it! So I suggest you get a memory card! I got one for £5.99 (2GB) from the Carphone Warehouse! But for £8.99 you can get a 4Gb one! It's up to you, I can cope with 2Gb! :).

Overall great phone that doesn't CRASH or FREEZE! :) Hope this helps you all! :) xx.

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Reviewer: Robert Newth - UK
Date: 24th Aug 2009

For a cheap touch screen phone, this one looks pretty good. It's quite small with a large screen, & the menu designs look okay too. In terms of features, it isn't too bad either. There's a neat speed dialling feature, & a not-too-shabby music player. The alarms & the organiser work well too, as does the texting keyboard.

My main gripe with this phone is its usability. It's fine to begin with, the touch screen is not perfect but it does do the job & it's easy to make calls, text, & do all the regular phone things you'd expect a phone to do.

The phone's processor doesn't seem to be able to handle it though, as it frequently freezes, slows up, & doesn't register touches for a good 4 to 5 seconds. Mass deleting of texts, one at a time causes the phone to display a blank blue screen which nothing will fix short of taking out the battery. The phone also switches itself off then on again, which is extremely irritating.

More problems include sending texts to people in your contacts, where the phone might just decide to send the text to an entirely different person, & locking the touch screen during calls, so you can't select menu options, or write down a number someone gives you.

Finally, attempting to access one of the free game demos included with the phone caused it to return to its factory settings, deleting all of my messages, settings, videos, photos, documents, contacts, & call history.

Do NOT buy this phone.

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Reviewer: Andy - UK
Date: 24th Aug 2009

A mixed review for me, first off the design. I think it looks great, stylish, nice big screen, good look and feel about it, maybe a little big but overall no worries. The features I think you can't really complain, all the up to date features you would expect from a new phone, and although the touch screen was a nice messaging feature which was new to me, I found it very hard to get to grips with the texting as I am used to just pressing the keys rapidly.

Unfortunately for me, the phones usability was a real let down, this is because when the phone was about a week old, it started to turn itself off every time I left it alone. A great looking phone, as for features there are plenty to keep you company (messaging is awkward for me personally) sadly the phone powered off on numerous occasions which influenced my decision to take it back.

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Reviewer: Yolly Moore - Poole, UK
Date: 24th Aug 2009

Hello Internet! I am trying to buy this phone from 02 in the white edition, but they will not sell it on contract (not the phones fault though). After reading some reviews I considered getting the Samsung Tocco (until reading the Tocco's reviews, which are awful.) My best mate's sister has this phone & never had any problems, she loves it so much. This weekend she was in the sea & got thrown in the air, the phone fell in the sea, & still worked after being dried out for about two hours. Then it started fading a bit until it was dead, where she started moaning & got a bit upset that it didn't work because she loves it so much. SO going to buy one.

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Reviewer: Emily - UK
Date: 16th Aug 2009

I have had this phone for a while now & I just wanted to write in to say that it is rubbish! It is so slow, even just to unlock it. It crashed on me a few times too! It looks good when you read all the spec but I would not recommend it, there are too many glitches, in my opinion!

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Reviewer: Andrej Frizler - Bristol, UK
Date: 10th Aug 2009

I bought KP500 phone December 2008 at the Carphone Warehouse. I could not use this phone in the past six month, due to it being repaired four times. I am tired in bringing it to the repair centre only to be disappointed again in times, when I need a phone most. Do not buy this phone!

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Reviewer: Rich - Isle Of Wight, UK
Date: 7th Aug 2009

I've had this phone about 6 weeks & I thought I'd wait & live with it a while before leaving a review. This phone usually evokes love or hate & I've not suffered from the hateful things. There are lots of good things about this phone & you can read about them in many reviews & they are all true. It's fully loaded & cheap because it doesn't have 3G & a top end camera. Personally I wouldn't buy it for Internet access if your intention is anything other than the occasional check of email & headlines. I thought I'd tell you some of the downsides.

- After a few weeks it gets slow unlocking & accessing the menus from the home screen & the touch screen can also be slow to respond. Response times are certainly way short of an iPhone.

- It has a really annoying feature of turning off the screen & locking it when a call is in progress. It makes it really difficult to make calls to automated services which you have to interact with the keypad.

- As with a lot of predicative text apps, it thinks it's too clever & adding a word to the dictionary could be lots better & it's often quicker to delete the word & re-type with it turned off.

- the screen doesn't respond very well to touch unless you have nails.

Otherwise it's a great looking phone, loads & loads of features, apps & capability for the money but I only wish the screen was more responsive.

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Reviewer: Andy - West Yorkshire, UK
Date: 4th Aug 2009

Had this phone a month or so & at first loved it, but now I am getting rid its just so fiddly when texting the touch screen is a pain touch the wrong area & it wipes out your message so annoying! & the camera says 3.2 megapixel but it is very poor quality, no zoom etc, I have just been given a htc touch dual to play with but think il go back to old failthfull Sony k800i.

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Reviewer: Sue - Birmingham, UK
Date: 2nd Aug 2009

I bought this phone for my 15 year old daughter & for the first 4 months had no problems with it. There were a few glitches as previously mentioned but nothing that couldn't be sorted. However after 4 months the screen inside suddenly had cracked even though there was no external damage & had happened when in house & hadn't been dropped or bashed. LG refuse to replace stating it is due to misuse. I have since heard of a number of people who have had this phone & the inside screen has cracked within 12 months. It is a good phone if you are lucky enough that the screen doesn't crack but you are taking a real risk. I personally would choose a more robust phone.

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Reviewer: Pblueman - Redruth, UK
Date: 1st Aug 2009

In a word, Rubbish. I lasted three weeks with this phone before I had to change. If you want a med range phone go Sony Eric C510. The first cookie I had lasted two days before it started turning itself off. The socket for the SIM card is big so the SIM card moves & loses connectivity. The second replacement phone lasted longer, but the features are just atrocious, no zoom on the camera unless you go to the smallest resolution & even then it's a 2 x zoom, absolute waste. Cannot advise against this phone strongly enough. Sony is the way ahead.

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Reviewer: Greg Goodwin - UK
Date: 1st Aug 2009

Take the risk, it is a great phone luckily I got the good one & I have had no faults at all, I love the phone & find it very useful to use.

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Reviewer: Nel - UK
Date: 30th Jul 2009

Only down point about this is the touch screen can be a little unresponsive.

The best bits are EVERYTHING else on this phone. I love the Name, Shape, Look, Camera, Bluetooth, Music & Screen.

Got it free on contract & I got to choose a free gift, Nintendo DS lite.

Please don't moan about the Cookie, I love this phone with minimal problems, mainly user error.

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Reviewer: Rob - Camberwell, UK
Date: 25th Jul 2009

This is my first phone in 5 years & was excited about owning a touch screen, previously I had a Nokia 6270 which was problem free despite suffering a fair share of drops. Some have said that if for what it is, some of us are expecting too much for the low price. However the price that I paid, I wouldn't expect the problems I have from a lesser phone. They are very basic. I don't have the old favourite switch off on its own however the text is a headache as I don't seem to can add my words. Phantom calls are being made while in my pocket. Scrolling seems to be hard work. But all of these problems seem easy to live with. However my main gripe is the PC suite that comes with it. It is not recognizing my Cookie so I am relegated to arranging my music playlist through the phone & considering I am trying to arrange 2GB worth of music via scrolling I said earlier was hard work, you can imagine my hair is being torn out regularly! For looks, it's not bad, but I'd think twice about recommending this to someone with half a brain & no patience. It's just too fiddly.

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Reviewer: Anon - UK
Date: 23rd Jul 2009

Within a few months of having this phone it started to gain problems,

- The Touch Wasn't Working.
- Not reading Memory & Sim Card.
- Turning the phone off.

Luckily I had brought insurance with this phone & I took it back to the CPW & they happily replaced the phone.

Then I had the same troubles with the phone within two weeks, but there was also more problems including,

- Once I pressed send it sent 40 or more messages using my credit.
- As I went through photos there was a blank screen, with dots of colours on it.
- Freezing.

CPW have now taken that one back & are sending me yet another phone. I wouldn't recommend this phone.

Lets Hope the 3rd one will work!

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Reviewer: Abi - Leicester, UK
Date: 21st Jul 2009

Can you stop putting this phone down. It is fab! Its so great! Mine has never frozen so I don't know what you are talking about!

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Reviewer: Andrew - UK
Date: 21st Jul 2009

I've owned a LG Cookie for six months now & I have to say I think it's great. I bought it because I wanted a QWERTY keypad but did not want to spend a fortune. I've since discovered that I can collect my emails on the Cookie too. It does reboot on me occasionally (not as often as my laptop! ) but I have discovered that it shuts down because I've left to many processes running. I've also replaced the touch screen because my son scratched the original. It was cheap to buy & easy to replace. I am going to buy a spare battery for the Cookie next.

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Reviewer: Anon - London, UK
Date: 20th Jul 2009

I bought this phone after first having the Samsung Tocco Lite & having to return is twice to Carphone Warehouse because that was an awful phone. I am now very happy with the LG Cookie, it's very responsive, it's easy to use & text, & I like the features.
On the down side, it is a little slow, it does freeze sometimes, & the camera is not that great, but I have a digital camera so I am not fussed about that.

Overall, I would recommend this phone over the Samsung Tocco Lite, as most importantly, I can make calls & the person on the other side can hear me! That's what a phone should do.

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Reviewer: Aaron - Guernsey, UK
Date: 18th Jul 2009

First time I have ever used a Touch Phone & now have regrets ever using one, my mum bought it for me on contract, I have only had it 2 months & the phone don't work. It's never been dropped, it's not scratched, no damage whatsoever on the phone. I would not recommend the phone to anyone.

Problems with LG Cookie KP500.
- Keeps freezing with a blue box (can't turn phone off, unless you take battery out).
- Phone restarts when & if it pleases (always restarts if you try to use media player).
- My Screen Produced a crack on the inside of the phone (there is no marking on the screen, but when you turn it on, the phone will load with a smashed screen & nothing else, you can't see any content at all).
- Touch screen failure (every so often your phone will).

The only good thing about the phone was.
- Very fast (you could load pretty much anything & the phone would load very fast).

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Reviewer: Jennifer - Dunblane, UK
Date: 18th Jul 2009

I bought this phone second hand from e bay recently, & I have to say that I think this phone is AMAZING. My niece got one for her 12th birthday, & I wanted one too.
Mine does not switch itself off, at least not so far.

The camera is very good quality, even without a flash or auto focus, as you can easily adjust the photo in the options. I have a Samsung G600 which has a 5 megapixel camera, but I think the LG camera is just as good, even though it is only a 3 megapixel phone.

It is very light to use, touch screen is mostly responsive & the sound is very clear on calls (better than Samsung). I live in a poor signal area, & I am with Vodafone. I have not tried the video camera yet, but I have installed wallpapers & music from my vista laptop using the USB cable or Bluetooth, & it works fine. The LG PC suite installed with no problems either.

I was very wary having previously had a Viewty for a couple of months, & I swore never to have an LG phone again, but they have ironed out a lot of the problems experienced with the Viewty. The phone does lock itself after 10, 20, 30 or 60 seconds (depending on how you set it) & it locks on calls for safety. The tones can be a bit quiet, but I downloaded my own message tone, so now it is quite loud.

The font size can be changed too (good for people with not quite 20 20 vision, like me)
I find texting by touch screen quite easy, not quite so easy is the QWERTY keyboard (accessed by rotating the phone horizontally). A lot can be customised, & there are a few games, best being the snakes & ladders one where you shake your phone to roll the dice, VERY addictive.

My husband also thinks this is a great phone for the price. I got a cheaper contract, & bought my own phone, & I saved money getting it from e bay too, so I am very happy all round.

My advice is get a case because I agree if it gets dropped it will not withstand damage to the screen. I only gave 95% for features because there's no 3G & there is not much memory on the phone either, so an SD memory card will be essential (I have a 2 gigabyte one in my phone)

A flash on the camera would have been great, but a camera on a phone is not supposed to replace a digital camera, it is there for fun. A touch screen phone for around £95 is great value. Well done LG.

Maybe I have been lucky with my phone so far (fingers crossed) I don't know, but I am LOVING my pink LG Cookie.

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Reviewer: Stephen Todd - Cheadle, UK
Date: 15th Jul 2009

My wife has one of these & we both think it's great value for money, when it works by which I mean when it doesn't switch itself off. I'd be buying one too if it wasn't for this problem. It seems that half of all Cookies shipped work, & the other half don't. If you are buying one make sure you ask for one that doesn't switch itself off!

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Reviewer: Kiya Morgan - Chelsea, UK
Date: 6th Jul 2009

I had my LG Cookie for 1 week & my small daughter grabbed it & dropped it & lots of black liquid leaked out of the phone & it kept freezing. BAD PHONE!

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Reviewer: Adam Lambourn - Reading, UK
Date: 6th Jul 2009

When I first got the phone it worked fine, until the other day when it suddenly started saving my texts & now I can't turn it off its a nightmare.

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Reviewer: Jake - UK
Date: 5th Jul 2009

Had this phone since November, & it has caused me nothing but trouble. The phone keeps rebooting on a regular basis, camera is awful quality, my old Sony Ericsson took better pictures on a 2MP camera. It has recently stopped recognising my SIM card & there are missing pixels at the top of the screen. It has been back to the Carphone Warehouse 5 times now & I am just fed up. Looking at replacing it with a Sony Ericsson W980i or an LG Secret, but now I am a bit wary of choosing another LG phone.

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Reviewer: Lucy - UK
Date: 4th Jul 2009

This phone keeps shutting down whenever I try to go into contacts so I can't send any messages unless I know the number!

It is easily breakable & NOT waterproof. Don't ever buy it.

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Reviewer: Roxanne Edwards - UK
Date: 3rd Jul 2009

I LOVE this phone. I have it in white. I've had it for a good couple of months now & it really is fantastic.

I was a bit put off after reading some of the reviews on sites such as this where people discuss the phone turning off, but never ONCE has mine turned itself off! Sometimes it can be a bit slow if I text a bit too much it tends to get confused due to my free delivery report & credit statement that came with O2.

Camera can tend to be poor but other than that it is a very high quality phone & the handy stylus is great!

Although I did have to buy a headphone adapter so I could use my own headphones as the ones provided broke with a week (most LG phone headphones do.) & were uncomfortable.

Great phone overall, would recommend it to anyone

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Reviewer: Andrew Jackson - UK
Date: 1st Jul 2009

This is the best phone I have ever had! No problems or anything! Don't complain about Wi-Fi. You have a computer for that! I have a black 1.

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Reviewer: Fred Flintstone - Bristol, UK
Date: 28th Jun 2009

Am I a grumpy old man or is the grammar used by the majority of young people on this site shocking. I am OK to say that as most of them can't understand written english.

Any road up, the phone. I am an old git, who first BOUGHT yes BOUGHT his first contracted phone way back in the days of analogue phones & I have been through a few since then! The cookie is a first rate cheap phone with a resistive touch screen, thats why you get a stylus.

The Iphone has a capacitive screen & doesn't need a stylus that is the difference.

The cookie is well put together, the firmware is important as the early ones were a bit suspect. The touch screen needs a good touch especially with a screen protector on but it is possible to use it with fingers.

The Bluetooth is excellent. The music player prefers MP3s to WMAs but with 8Gb cards available so what! Volume both in call & ring tone is excellent & the camera takes some cracking shots ( I also have a dgital SLR & I know what I am talking about!)

All in all it is a good cheap phone, if it crashes TAKE IT BACK & DON'T ACCEPT ANYTHING BUT A REPLACEMENT.

The GOOD ONES ARE GREAT. Having said that my next phone will probably be a OMNIA HD or W995.

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Reviewer: Emma - UK
Date: 28th Jun 2009

I got the LG Cookie at Christmas, & since then I have had nothing but trouble, I taken the phone back to CPW in February but they were very unhelpful & sent the phone off for repair & once returned I still had the same problems. I then rang & told them & they said to me to send it back in for repair.

The problems were.
- Turning off & resetting.
- Camera unusable.
- Software problems.
- Freezing.
- Slow to text with.
- Would not let answer phone calls.
- Memory, said full even with a new memory card.
- SIM not inserted.

I am very unsatisfied with my phone. & will not be buying another LG in the future, as I have had similar problems in the past with another phone.

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Reviewer: Sparky - UK
Date: 27th Jun 2009

After 2 weeks the screen broke when texting. Took it back to Carphone Warehouse who didn't want to know & LG refused a free repair saying it was down to user misuse. Got quote from their helpline £40, sent it away to be repaired & actual price to repair was £65, half as much again & was told if I didn't pay handling fee of £25 the phone would be kept & sold to cover their costs. 2 friends had the same fault but had the sense to buy new phones instead of being ripped off like I was. From reading the reviews it sounds like others have had the same problem but LG don't want to know.

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Reviewer: Becca - Liverpool, UK
Date: 26th Jun 2009

I think its amazing I have have the iPhone which is rubbish! LG wins hands down.

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Reviewer: Kirsty - UK
Date: 23rd Jun 2009

Personally I haven't got one but I know friends & family that have, & to be quite honest the only reason the phone would have to turn off is because of incorrect use, like when typing a message it might take a while but it does have to register you have just pressed it. I can't understand how people who like to text fast should get an ordinary buttoned phone not a touch screen. The LG chocolate is the same, pressing the touch screen arrows take a while for it to register, my friend has had the phone since Christmas, (2008) & has had no problems what so ever because she treats it the way it's supposed to be handled yet my other friend has had it since the same time & there's kept turning off so she took it back & they agreed it's too much of a 'slow' phone for fast texters to use, because they didn't treat it right with patience pressing to hard or typing to fast can cause the phone to malfunction & turn off. To be honest it's just a bit of common sense.

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Reviewer: Em - Chelmsford, UK
Date: 23rd Jun 2009

Very poor. I bought this phone in April. The next day, it had broken, when you clicked on inbox, it restarted. Swapped it.

The next day, sending song on Bluetooth, the phone just DIED. Wouldn't turn on or anything, yes, I did try charging.

Fine after that until 2 weeks ago. When clicked on camera, restarted. Wouldn't move stuff to my memory card so no memory left, randomly turned on & made itself not on silent mode!

Sent off for repairs & two weeks later, they said wasn't fixed yet & to call in a few days.
They were baffled by it & couldn't do anything, & basically I've now got the Samsung Tocco. So good! Get that one!

DO NOT BUY THIS PHONE. My mate had the same one & it break four times before she swapped it.

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Reviewer: Firsttimelguser - Singapore
Date: 23rd Jun 2009

I am a student. I've had this phone for nearly a week now. I was looking for a phone that's fun. So far, after reading all the reviews I must say they have me quite a bit worried. Up till now, I have had no problems with the inner LCD screen, or the phone shutting off on its own.

But I must address something, when I first got this phone, I found it a little frustrating that it wasn't as easy to access the videos, pictures, music etc. At least not as much as my old phone, the Sony Ericsson c902. That was a great phone I definitely recommend it.

While I was scrolling through the pictures, a bright blue box suddenly appeared out of nowhere & I couldn't even switch it off so I had to take out the battery. I turned on the phone again & to my dismay it switched off on its own again after 10 minutes while it was charging. I brought it back to the shop & the guy said it was a problem with the memory card so I got it switched. It's been 3 days since I'd done that & so far there are no problems with it.

& I have to say, I rated features 80% because I hate the camera. The reason I got c902 at first is because I use my camera a lot. So I am kind of really upset with it. I also hate the battery life (which usually I have to charge like every single day or once every two days) as I watch videos a lot & listen to a lot of music. Other than that, I am so far satisfied. I will write another review soon if any new problems crop up.

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Reviewer: Hayley - Scotland, UK
Date: 20th Jun 2009

I wrote a review on this when I first got the phone 6 months. I am still very happy with the phone. I do not experience any of the faults that other people seem to get. So all in all, for the price, the cookie is a great phone :).

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Reviewer: Clare - UK
Date: 18th Jun 2009

Brought the phone when it first came out & for the first few weeks it didn't disappoint. It was pretty much self explanatory to use.

After a few weeks the battery once charged fully was sapped dry by the next day (even without using anything on it), it phoned people when it was locked (still trying to work that one out), it sent texts messages that I was still drafting & it turned itself on & off.

All in all, it's a nice looking phone but I'll be looking for another phone.

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Reviewer: Jessie - UK
Date: 15th Jun 2009

Really good phone.

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Reviewer: Erick - UK
Date: 14th Jun 2009

This device is an outstanding example of how to produce a practical & well featured device on the world market. I installed opera mini & the browsing is superb. The camera is also very good particularly during daylight.

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Reviewer: Gemma - Glasgow, UK
Date: 8th Jun 2009

I've had this phone about 4 months now & to be honest I thought it was great at first but now it seems quite slow & it freezes often. It's not been dropped or manipulated in anyway & since I've had it it's been nothing but problems. I like the phone but I wouldn't recommend it as it scores more in looks than in usability & features.

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Reviewer: Abbie - Bristol, UK
Date: 7th Jun 2009

This is one amazing phone I think it's the best ever it's so cool looking & stylish & sleek. I think it's one of the best touch screen phones ever. I have had it for 2 months & I have had no problems with it I bought it on t mobile network for £107 which is great value! I would recommend it to anyone!

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Reviewer: Jiri Kocab - Belgium
Date: 7th Jun 2009

It's my first touch screen phone ever & I can only say that so far it works really perfect. The user interface is nice & the phone has got lot of features. It's a great device for the price, I would recommend it.

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Reviewer: Sudee & Vardha - Bangalore, India
Date: 30th May 2009

Its nice but I don't know about battery. It is very nice, we both like.

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Reviewer: Mark - Galway, Ireland
Date: 29th May 2009

I bought this phone mid January after reading mixed reviews about it. It Cost £149. The Phone looks very nice. It is a very Good Phone but it is somewhat slow. It also looses coverage very easily in high coverage areas. The Camera is good & the Photo editor is excellent. One of many down turns to this phone is not being able to put a lock of any sort on messages, Images & sounds. The GALLERY Option In the menu is A good idea but quite annoying. It shows all Images & Videos On the phone. Which is somewhat of nonsense?

I would & I wouldn't recommend this phone to people. As it is a very stylish phone & very good (touch screen no fault) but it, as I said, very slow & sometimes non responsive.

Hope This Helps, Mark.

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Reviewer: Sophie - Cyprus
Date: 29th May 2009

Had the phone a week & love it! Haven't had any problems so far even though dropped it down the stairs! Loving the pink colour as well xxx.

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Reviewer: Karen Brennan - Wgc, UK
Date: 19th May 2009

Initially very happy with phone. Fun & good to use didn't turn off etc like some reviews say. Then 6 weeks after first purchased it just turned off! Never to turn on again & Tesco have invalidated the guarantee, although no damage has ever been done to the phone 100%. So wouldn't recommend the LG Cookie, biggest waste of £109. & definitely wouldn't recommend Tesco Mobile either. Very expensive way to spend £109. Back to O2 now.

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Reviewer: Jade - UK
Date: 15th May 2009

So got the KP50i pink 2 days ago. It's great, I am so pleased with it, the colour & style is great, not heavy or bulky (which is one of the reasons I chose it over the LG Viewty). The music player is really good, great quality sound. The different options for texting I think are good. Either original way or turn it horizontal & use the QWERTY keyboard :). The games aren't really that good but oh well, when are they. The camera is average 3 mp no flash, but what do you expect for a cheaply priced touch phone! The touch screen is Good, I suppose it could get some getting used to if your not use to touch screens though. Really easy to call & text etc. Easy to navigate different extras like a drawing panel, voice recorder, mauve studio & radio to name a few.

Easy to upload & download photos to & from computer. Once you know how that is LOL. If you want to download music just go to settings, connectivity, USB connection, sync music then plug cable in.

I recommend you get a MicroSD card as the phone doesn't have a lot of memory. (You can get them quite cheap I found them on the net for approx £6.99 or less) the phone can then hold thousand & songs, photos etc.

Hope I have helped :) xxx.

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Reviewer: Padmanaban - Bangalore, India
Date: 14th May 2009

This LG K500 is awesome in looks as its very sleek when compared to other manufacturers touch screen mobile phone. Its elegant look & widgets are really cool.

But there are hell lot of bugs,
- It frequently gets switched off.
- When your in a call & if the setting has vibrator mode ON, then it starts vibrating which generally does not happen in any other manufacturers mobile phone, it's really dangerous!
- Camera features are not up to the mark as there is no zoom option in camera mode & in video mode, even if zoom option is available, it's not up to the standards.
- Bluetooth connectivity, we cannot know the percentage or current transfer rate activities during any information transfer.

There is no dedicated buttons for music,
- Music options are not good & if we use headset for listening music, it really hurts if we use for more than 15 to 20 min.

If we prefer to use touch screen mobile then Motorola E6 ROKR is really best when compared to LG Cookie. :).

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Reviewer: Isobel - UK
Date: 9th May 2009

Great Phone. Just got it today & I am amazed with how good it is battery life it great & graphics are good. What type of memory card do you need, my old one doesn't fit? I prefer this phone to my Sony Ericsson definitely. I recommend this to anyone!

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Reviewer: Taylor - Glasgow, UK
Date: 9th May 2009

Hi people this an amazing phone, I have had for 5.5 months & had no problems with the screen is intact even though my cousin accidentally dropped its never deleted any of my things & even though I got a O2 phone which was locked I can use any SIM I want. AMAZING PHONE BUY IT NOW ONLY £83.!

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Reviewer: John - Cheshire, UK
Date: 8th May 2009

I ordered & paid for this phone online from Carphone Warehouse nearly three weeks ago & have still not received the full package. To date their customer services dept seem unable or unwilling to resolve the issue. The phone is fine. My advice is buy it elsewhere.

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Reviewer: Jordan - Nottingham, UK
Date: 8th May 2009

My mum has got me this phone on contract. Amazing little phone to use. Love it. No problems apart from battery life my mates all get my calls & texts but one. She can't get my texts. She gets my calls. My phone is black. I love it. The texting is easy. Put it on its side. & you have a QWERTY keyboard or you can have a normal one when you have it normal. Erm & the woman that has the phone & wants the beep for unread messages. Take it off silent.

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Reviewer: Destiny - Singapore
Date: 6th May 2009

I just bought this phone earlier today & I am so excited! Its still charging right now but I've tried playing around.

Nice design, sleek & slim,.

But I can't seems to change the colours for the theme. Its a boring black & red. I wonder if its really me being dumb & can't find it or there's really nothing I can do to change it.

Hard to scroll the scroll bar too.

If you are not the kind who goes for functions in a phone, I will recommend you to get it. Else go for Sony or Apple.

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Reviewer: Cora - Cornwall, UK
Date: 4th May 2009

Am awaiting this phone to arrive in a few days & I am really puzzled to what it will be like, so many mixed reviews from people, but I think they are expecting too much from a cheap little phone. Like many say, just buy an iPhone if you are SO unhappy with it.

I hope I will be happy with this phone, I had a Sony Ericsson W910i & it kept restarting but being unsuccessful, I had to take out the battery & when it turned back on, it wouldn't make calls or send texts. The only way to fix it was to reset everything, deleting music, pictures, contacts & returning to factory setting. I was very fed up with having to do that twice a week, this phone will be the happiness of my life after all of that hassle.

Will be back with a review when my baby arrives =].

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Reviewer: Sam - Inverness, UK
Date: 3rd May 2009

I bought this phone in November & I have finally had enough of it. It started off perfectly & it seemed really cool. But over time it has just deteriorated.

Problems.
- Rubbish for texting, will actually do your head in.
- Slow to use.
- Unreliable.
- Turns off for no reason.
- Battery just goes from 3 bars, fully charged down to empty within an hour.
- Touch screen is VERY unresponsive, nothing like the iPhone in the sense.

Fair enough it is very good value for money, but if you want a phone for texting & calling then do not buy this phone.

If you want a little gadget then yeah it's great. But I think it's time to step up to the realms of Blackberry's.

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Reviewer: Omar - Bradford, UK
Date: 2nd May 2009

It's a great fun phone & easy to use the only bad things are it occasionally shuts down the screen gets scratched if you press down to hard with the stylus.

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Reviewer: Jade - West Midlands, UK
Date: 2nd May 2009

I am getting this phone in a few days. My friend has this phone & says it is good, a lot of people have said that it crashes but my friend hasn't experienced anything like that, she has the pink one & I personally think it looks great (a bit plasticy looking though) Yes the camera is only 3.2 mp but what do you expect from a phone that is under £100! I think the different ways to text are great either use the original way or the QWERTY keyboard. I would recommend getting a memory SD card (you can get them really cheap of eBay) so your music pictures etc go onto there. (I think not having one might be the reason why some of the phone keeps freezing. I am not sure though).

Can't wait to get one for myself, I am going to get the pink one :).

I'll tell you what I think. Jade.

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Reviewer: Chloe - UK
Date: 30th Apr 2009

I got this phone for my Birthday & it's fantastic! The only bad point is the camera, it's weak. I have had trouble with messages, I can send them OK but a lot of the time I receive messages twice.

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Reviewer: Tracy - UK
Date: 26th Apr 2009

I am fed up of it not being able to connect to its PC suite, phone message comes up cannot execute due to conflict with files.

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Reviewer: Michelle - UK
Date: 25th Apr 2009

Fantastic phone, would be better with Wi-Fi but then I guess would be much more expensive. Turned off a few times when I first got it but okay since, had over two weeks now.

One big problem, does anyone know how to set it so it bleeps to signal there are unread SMS or missed calls? Really miss this & can't find the option anywhere! Many thanks.

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Reviewer: Tracy - Lincoln, UK
Date: 24th Apr 2009

Waiting on delivery for mine to arrive tommorrow. After reading most of these reviews not so sure I should have choose it. Let you know later.

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Reviewer: B. Fermi - Trinidad And Tobago
Date: 21st Apr 2009

Bought this phone from amazon about 1 month now. Really like it but.

- It shut down 3 times today for the first time. This have me a bit worried.
- The games are really pointless.
- There are no good games or application downloads at least I can't find any (any advise any one).

Overall its a good phone easy to use good video quality & the music player is great.

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Reviewer: Colin - Dublin, Ireland
Date: 16th Apr 2009

Having bought this phone earlier today, I am mildly let down with it, with all the hype surrounding the phone I expected something a little bit more user friendly & the phone does not look as nice in real life as in pictures & 3D demos. The material used is very easily scratched & damaged already I have a couple of minor scratches caused by my keys. In Ireland on O2 the phone colour is only available in silver which is nice however it shows any scuffs because of the bright colour. Having said all of this I still like the phone, for 140 on pay as you go it's a bargain & unlike other more expensive touch screen phones, it does have an accelerometer. I would recommend this phone to a friend as it's very good & the features like its drawing pad & movie maker are fun to use.

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Reviewer: Courtney - Southend, US
Date: 14th Apr 2009

I got this phone 1 month ago, it's great, occasionally it shuts down but apart from that it's great.

The camera goes a bit fuzzy but usually it's because it's dirty. Anyway the design is great also most people say its RUBBISH because it shuts down it only does that if you bash it or sometimes the turn off button accidentally turns off, so I think it's great :D.

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Reviewer: Atiqa - London, UK
Date: 11th Apr 2009

I really like the phone & I think it's really easy to use. However there are some major downsides to it.

Firstly, yesterday I charged the phone fully (until it said fully charged) & used it for about 10 minutes & the phone switched off because of low battery. I found this really strange as I thought the battery should last up to 350 standby hours.

I then recharged it last night until this morning for about 18 hours & it still hasn't been fully charged. I've noticed like other people, that the battery takes absolute ages to charge.

Secondly, I inserted a memory card (brand new) & followed instructions, I.e. External memory etc. However when I clicked the external memory thing, it came up with please insert the memory card. This really annoyed me, as the memory card was inserted a few times the proper way & the right card. The phone still doesn't recognise that there is a memory card inserted. Even when I go to media & try to click the memory card button, it doesn't even recognise that there is a memory card!

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Reviewer: Geoff - Harrisburg, US
Date: 10th Apr 2009

The best phone I ever bought & for $200 dollars unlocked from Amazon it is the best bargain hear in the US. Europe is lucky they don't have to pay $500 dollars for a decent unlocked phone.

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Reviewer: Kieran Walsh - Milton Keynes, UK
Date: 8th Apr 2009

I am going to buy this phone tomorrow (9th of April 2009) & I asked Carphone Warehouse if I could just have a little play on it so I looked around quick & responsive camera is pretty good. Well then again I only had a 2 mp camera before so if you like touch screen phones get it.

Good things. Everything about the phone.

Bad things. There is none.

It is very shiny. Recommended to everyone.

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Reviewer: Space - UK
Date: 7th Apr 2009

Love this phone. No problems at all.

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Reviewer: Isabelle - Essex, UK
Date: 5th Apr 2009

Got this phone two weeks ago & my sister, Emily, who just wrote a review, got it yesterday when her contract finished after loving mine. We both loved the phone.

The features are great & I love the games as well as the texting methods, image editing, brilliant music player with loud sound, movie studio, it's got the lot!

Lovely sleek design & I got mine in black.

The camera is very good for a 3 megapixel & I didn't expect as much as the last phone I got, G600 which was 5 megapixels & the difference between the two isn't huge!

Anyway, it was fine for two days & then it started to reboot. I'd heard about this & was very patient for a day. Then, when I clicked on my stuff, it did the same.

I knew I had to change it & went to Carphone Warehouse to swap. A few hours later, it did the same. I swapped it again, as I really love the phone & it worked!

No problems now & I love it! Brilliant phone!

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Reviewer: Emily - Essex, UK
Date: 5th Apr 2009

I got this phone yesterday in black. I loved it & although the texting methods were a little slow, they're very fun & I am already getting quicker! Games pointless but fun using the motion sensor. Music player brilliant & image editing fun!

Apart from the slightly rubber feel to it, it is very sleek & stylish. Unfortunately good phone!

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Reviewer: Mary - Carlisle, UK
Date: 5th Apr 2009

Whatever you do, DO NOT buy this phone! I only just got it last week & already I have had two of them because they keep breaking. I've taken it into the shop & they recommended me to swap it for a different phone because it will always keep crashing.
However the camera is good outside but inside the pictures are blurred & dark & not good quality.

It is nice looking but hard to text with, hard to use & breaks often for no reason.
I wouldn't recommend this phone to anyone.

HOWEVER I had the Sony Ericsson W810i for two years & it never broke, always had memory, space for thousands of songs & photos & loads of battery. I wouldn't have parted with it except I lost it : (.

Good Buying xx.

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Reviewer: Stew - Glasgow, UK
Date: 2nd Apr 2009

The phone looks nice, but is there a design problem? After only 3 weeks the inside screen has cracked & the Orange shop which sold it said I had damaged it (I can't work out how). There is not a mark on the outside, but I was told that even sitting down with the phone in your pocket can cause it to bend & crack the screen. Surely a phone should be robust enough to withstand everyday use.

Has plenty features but sometimes the software seems to go a bit haywire. Can't say I'd recommend it to friends.

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Reviewer: Erick - Northampton, UK
Date: 2nd Apr 2009

This device is awesome value. I installed Opera Mini on this & now have a great all round device for making calls, organising, taking pictures & videos, & browsing. For less than £100 this is quite remarkable. & the screen is clear. No wonder this is selling like nothing else at the moment. I presume the next one will have 3G, which will make it a formidable proposition in this segment of the market.

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Reviewer: Daniel Wheeler - UK
Date: 2nd Apr 2009

Oh my goodness, it is brilliant! Don't get any other phone!

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Reviewer: Amy - London, UK
Date: 27th Mar 2009

This phone is brilliant I have had it a few months now & it's really good for less than £100 its perfect. Many people have said it freezes etc. But mine hasn't once being able to extend the phone memory is good to you can even get Microsoft word, excel & powerpoint on it to if you have the right software I recommend this phone massively the only thing that is a problem is the camera but everything else is fabulous x.

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Reviewer: Nathan - Peterborough, UK
Date: 26th Mar 2009

Can I ask if bought it on t mobile would my t mobile contract SIM card fit inside & work in it or do I have to get it unlocked.

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Reviewer: Phil - UK
Date: 18th Mar 2009

Great phone, I have read some reviews of I don't like this etc. What do you want for a hundred quid, spend 500 & get an iPhone if you want it all. I find it all works, & if like me you want a phone to make calls & text about 90% of the time it's ideal. I found mine rebooted when I touched my wife name to phone! (not a bad thing. LOL) but I guess that was because I imported her number with a picture attached from another phone, just deleted it & all is fine. As for the guy who cannot forward emails. LOL open it & touch top right box, amazingly it say forward.

Go buy it if you want a fancy phone without an iPod price.

Oh & it links really well to your home PC, it imported all my contacts their addresses, emails etc & allowed me to copy MP3 ringtones to the phone easily.

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Reviewer: Amy - UK
Date: 17th Mar 2009

Great phone. Would highly recommend it.

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Reviewer: Varun - London, UK
Date: 15th Mar 2009

Hello everyone. This mobile is awesome. If you are looking for a touch screen then grab this one. Camera is not so good & no flash, I think this is one of the drawback. Camera is not so clear as it is 3.2MP camera. & the another drawback is, my mobile is freezing at least once or twice in a day & I need to wait till it comes back to normal & then need to restart it! Weight is not that much.

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Reviewer: Louise Are - Kent, UK
Date: 13th Mar 2009

I bought the LG Cookie a few weeks ago & I haven't had any problems with it at all, thinking about it, it may be the best phone I have had, & I have had many phones. The touch screen isn't a problem when you are in a phone call because it locks its self, the camera is good, the memory is good but if you like listening to music I would advise you to get a memory card. Overall it is a great phone, very good price for what you get & it doesn't look cheap, no problems so far, touch wood! :D Xx.

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Reviewer: Mark - Normanton, UK
Date: 8th Mar 2009

Got mine 2 weeks ago what can I say it's a great phone it's a cheap I phone but I think it's better than it. I have had no problems with this phone at all got a 8 gig card in it again no problems accessing my stuff would definitely recommend this phone was going to get the Viewty but this is slimmer & lighter & takes a bigger memory card for a £100 its fantastic well done LG.

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Reviewer: Mistersim - London, UK
Date: 7th Mar 2009

This is a lovely compact phone. It feels well made & the material is high quality. On the down side, a minor flaw, is that it is not a very good phone. The touch screen interface is far too slow, & it seems to have to think about every input. Trying to access your voicemail & any calls that require key stokes is a real problem. I thought I would get use to it but after 3 months of use I am finally defeated.

If you want a fancy gadget that's capable of making phone calls this will be great, but if you are looking for a phone then I would think twice!

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Reviewer: Dean Spinelli - Reading, UK
Date: 7th Mar 2009

First ever touch screen phone & although I have only had it for a week all is going well & it's a great little phone. Highly recommended.

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Reviewer: Katie Rose - UK
Date: 1st Mar 2009

I think this is a good phone but if you really want a fancy touch phone then you can get other phones which are more expensive like the iphone. But if you want somethig simple this is good. Also my friend was thinking of buying it but in the past she had girly ones so she wasn't sure about the colour. But she found out that you you can get it in pink which was good.

Overall 75 out of 100. Chow!

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Reviewer: Mandy - Stoke On Trent, UK
Date: 25th Feb 2009

Very good phone, I swap every couple of months but I won't be swopping this one, so easy to use, the camera is good enough & I like using it for the Internet which is very quick & nice full screen, would recommend.

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Reviewer: Robert Samson - Ayrshire, UK
Date: 22nd Feb 2009

Bought this phone yesterday, I think for me, it'll take some time to get used to after my Samsung G600.I receive a lot of texts, but can't seem to figure out how to forward them, either as a single text, or multiple texts. I would be grateful for any help. Regards, Robert Samson.

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Reviewer: Anon - UK
Date: 21st Feb 2009

This phone has the looks but I really wish I hadn't got it. It turns itself off when it feels like it, it deletes my music, it freezes & its so slow. Seriously don't get it people.

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Reviewer: Laura Harris - UK
Date: 20th Feb 2009

First of all I thought the phone is great but there are some bad features about it.

- It sometimes turns off randomly,
- When you start to text on the QWERTY keyboard it goes really slow after a while & you're just sitting there watching it press the buttons by itself.
- the camera isn't all good news either, it gets all fuzzy & has a bad quality & doesn't zoom in that much.
- But I must say, it is a bit annoying to keep getting out the stylus.

But everything else is great. The music plays really load, great drawing panel nice load volume for when you answer a call & great memory with the memory card but not for songs without it. If you don't buy a memory card you can only hold 5 songs on there.
Other than that I would recommend it to anyone who likes touch screens.

Laura.

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Reviewer: Angel - Birmingham, UK
Date: 19th Feb 2009

Yes it is a brilliant phone & some people are saying it switches itself off at random? !? Don't think so. Have you tried pressing the standby switch? It's the backlight that goes off not your phone & it locks the screen so all you have to press is the standby switch & it will come back on. The only thing wrong I think is that the camera is poor I would have thought it would have been a bit better but I don't really need the camera anyway so I would recommend it to anyone.

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Reviewer: Grant - Aberdeen, UK
Date: 18th Feb 2009

Really like this phone, very easy to use.

Battery life has been shockingly bad & like other reviewers, it shuts down sometimes when it wants with no warning.

Low battery indicator doesn't give much warning either as it then shuts down in a few hours.

I took the first phone back because of the battery life, let's hope this new one is better!

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Reviewer: Taylor Vanchovskiy - Willenhall, Mexico
Date: 15th Feb 2009

Brilliant phone could not ask for a better one. I love this phone people who say its rubbish you got unlucky with yours.

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Reviewer: George G - London, UK
Date: 12th Feb 2009

This phone is amazing it is so good with the 3.0 touch screen & the keyboard is excellent I would recommend this phone to anyone its the best phone I have ever had & its got a good battery life. :)

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Reviewer: Amy - Manchester , UK
Date: 10th Feb 2009

Well, when I first got the KP500 home I thought wow! The design was slick & really light! I had it from December till February as it broke on me. LOL!

At first I thought it was fantastic, however if your sending text without T9 it is extremely slow.

The one thing I hated about that phone was that it used to switch itself off randomly,

The battery life decreased so rapidly with no warning & a lot of faults.

Hopefully my next phone will be better.

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Reviewer: Martin - Angus, UK
Date: 10th Feb 2009

I bought with O2 PAYG, very cheap at CPW for just £97 & Free £10 credit that seem so cool also I received £22.00 as reward from O2 & it add up my balance more than 30 quid that good offer! This phone seem very nice & light plus very good features & the LG Suite II software that work prefect under Vista x64 without problems, it worked for me all way, I have Who want to be a Millionaire & Monopoly, If you have IMEI code numbers that supply by LG then you get 565 free point to download free games, or ringtone or wallpaper, highly recommend!

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Reviewer: Lucy - UK
Date: 6th Feb 2009

I Got This Phone A Week Ago & well I never! It Is Amazing, Its the Best Phone I Have Ever Had. I See Some People Say That Their LG Cookie Is Awful But I Think They Just Got Unlucky. I Would recommend This Phone.

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Reviewer: Zoe - UK
Date: 5th Feb 2009

I really like the look & feel of this phone for a touch screen. It's light & smart to look at! BUT it has the most awful software ever, I have had this phone for 3 months & I have had nothing but trouble with the software it crashes constantly, it stops responding when buttons are pressed & it generally very slow. I have sold this phone now & I am better off without it!

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Reviewer: Mycroft H - London, UK
Date: 2nd Feb 2009

A really nice design & I really do like it but the software is buggy. LG should not have released it until they have ironed out the OS flaws. I have had the shutting down randomly problem & if you sync the calendar with outlook it shuts down the phone when you try & open an appointment. SMS text suddenly gets sent as MMS for no reason. LG do not seem to want to acknowledge these problems. On the plus side it's light, slim, & the battery lasts for days at a time. I find using the QWERTY keyboard with the stylus an incredibly fast way of writing texts. I could be a little cracker if LG would release a software update.

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Reviewer: Jen - Malaysia
Date: 31st Jan 2009

I got this phone a month ago. I cannot connect phone & PC (windows XP) through LG PC suite & I just don't know how to solve this problem. Other than this it is a good phone.

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Reviewer: Rebekah - Belfast, UK
Date: 31st Jan 2009

I love this phone so much. I just got it today & it is brilliant. I would recommend it to anyone. I gave it 90% for usability because I think it's just a little bit hard to get used to using but apart from that its excellent.

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Reviewer: Arran - Bristol, UK
Date: 29th Jan 2009

This is a amazing phone & I recommend it to everyone & it is so much better than other phones.

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Reviewer: Shahbaz Sikander - Malaysia
Date: 26th Jan 2009

I bought LG KP500 two weeks ago. Just like you, I don't buy anything without knowing it. Most of the reviews recommend this phone.

It has qwerty on screen key board which is quite handy in typing messages, just turn the phone to horizontal position & you get onscreen qwerty key board to type messages.

I also encounter people complaining about LG PC Suite. Most of the people complaining about phone not able to recognized by windows XP, I am having same issue but upon further investigating I found this issue is related to windows XP not with LG PC suite, I tried to install LG PC suite on windows XP home edition with USB connectivity first time it worked fine then I disconnected my phone & tried to reconnect via the USB but result in windows error, unable to recognise the device. But it works fine with Bluetooth connectivity, I didn't find any issue with Bluetooth connectivity.

At work I am using windows XP professional edition & I never encountered any issue in connectivity with USB.

The 3.0 megapixel camera is embedded but without zooming capabilities. You can make videos can take pictures. I got free 1GB memory card with the phone, you can upgrade it up to 8GB, but I won't advice you to go for it as it might slow down your installed applications. It doesn't have Wi-Fi & it is not iPhone but it has lots of cool feature.

The phone is cheaper as compare to any touch class phone. I really like it, it is quite cool.

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Reviewer: Emma Jones - UK
Date: 24th Jan 2009

I got given this phone for Christmas by my husband, after much moaning & begging on my part, (I already had a really good phone) & I can honestly say I wish I hadn't bothered. The phone looks great & the features are pretty good, but it's so unreliable, it switches it's self off when I am in the middle of sending a text & if I do need to switch it off it wipes all my messages & call history, it also gives no warning that the battery is low & just shuts down while your speaking to someone, I don't know whether I've just been unlucky here & got a dodgy one, but the switching itself off seems to be a common problem.

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Reviewer: Rob Cook - Torquay, UK
Date: 22nd Jan 2009

It wasn't good, screen goes fuzzy, it doesn't get what I want, camera is rubbish. My Sony Ericsson w810i is 100% completely better than this phone & better camera. I took it back swap Sony Ericsson c902, it is the best phone I ever had. LG is a terrible phone.

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Reviewer: Anth - Newcastle, UK
Date: 19th Jan 2009

I have had this few for a few days now & think it's a brilliant phone. It only costs £100 but I bought it for £149 because I needed SIM free. The camera is good for 3 megapixels & video also. All other features are good including the drawing pad which is very good for boredom. The design is great very light but very well built as well. Touch screen is a tad slow but hardly noticeable hence the 95% for usability. Everything is brilliant & glad I ended up getting this after weeks of looking for a decent phone, having found a brilliant phone.

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Reviewer: Lynne - Liverpool, UK
Date: 17th Jan 2009

I got this phone for Christmas. Personally I have found no major problems but 2 friends of mine had to take their phone back because of reasons which to be honest I can't quite remember.

- A bad point is it does tend to turn itself on & of sometimes.
- & the major bad point is that the phone is a little bit slow. So when your texting you do actually sit there & watch the screen when you have finished writing.

All in all good phone & I do recommend it!

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Reviewer: Ricky - London, UK
Date: 15th Jan 2009

I am getting this phone. In the last year I have had the iphone which I HATE, the Nokia 6500 slide & Samsung g600 but never had a phone that I really like so I am hoping this will be the one that will change that ;) LOL. So yeah I can't wait to get this phone, good reviews.

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Reviewer: Shaun - Milton Keynes, UK
Date: 14th Jan 2009

Brought this phone 2 days ago, totally love it.I have a slight problem with the software like others on here. Phone connects, but won't talk to PC (Vista), takes several attempts. The price is spot on from Carphone Warehouse. So far it hasn't rebooted etc on its own, battery life seems OK, love the handwrittingfeature.

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Reviewer: Mini Me - UK
Date: 10th Jan 2009

My mate had this phone & let me play round with it for the day I was looking on the market for a touch screen phone & this was a great buy I asked my friend what the
price was & I was astonished £100!

If you don't mind missing out on 3G & edge great buy. Although the camera isn't as good as other current LG phones its 3.2 mp camera is better than the iPhones 2.0 mp.

The phone has lots of fun features you can't get bored of & the web browsers pretty decent so I have heard.

Oh & one important thing. I RULE!

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Reviewer: Emily - Lancaster , UK
Date: 10th Jan 2009

I have got this phone & I love it but the memory is bad but the music is load with the earphones but I don't know if you put music, pictures, videos can be put on a VISTA.

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Reviewer: Lindon - Isle Of Wight, UK
Date: 9th Jan 2009

I have a LG cookie phone & there is a problem with the calendar program if you enter a birthday date to repeat annually it multiplies the date to random dates all over the calendar.

I have changed the phone at the shop but the new one do the same ever the shop can't work it out.

Needs a software update.

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Reviewer: Thomas - UK
Date: 8th Jan 2009

I bought this from a Carphone Warehouse store. It was amazing, because it was an outlet store or something, I got a load of accessories such as a memory card, Bluetooth headset, phone sock etc. All this for the same price I would of paid in any other store.
The phone is great to use, the main widget screen is customisable so I can access what I want easily, & not have a cluttered screen. There is also a speed dial screen which if you slide your finger across the widget screen is great. It makes it so much easier to access the contacts that are dearest to you, & select them for texts or calls, edit the contact or delete it. The background for both screens can be made to be different.

My only gripe is that I find coming from a buttoned candy bar Sony Ericsson, that the predictive texting isn't as easy to use, & my fingers don't always hit the right keys on the QWERTY keyboard, but I am sure this can be fixed if I recalibrate the screen.

All in all, I'd buy this phone a 1000 times if I needed 1000 new phones. I miss my old phone but I look forward to a new life with this one =].

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Reviewer: Sammie Jo Webster - Glasgow , UK
Date: 7th Jan 2009

Hey Can anyone Tell Me How to Get the Security Code On It. I Have tried 0000, 1234, 1111. Please Help.

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Reviewer: Charlotte - UK
Date: 6th Jan 2009

My partner bought this phone for me for Christmas & I loved it until it kept turning itself off. The other night it warned that I had low battery so I got my charger straight away & when I went to put my charger in it had turned off. So I tried turning it back on would not work. So in the end it did & it reset all my settings & deleted all my messages. From the reviews some people get good ones & some people get dodgy ones. I am considering taking it back & getting a completely new phone but don't know which one? Hope this is helpful.

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Reviewer: George - Wirral, UK
Date: 5th Jan 2009

I am 62 & bought the phone on 20 December 2008 I have used most of the features on this phone & have found it remarkably easy to use, for under a £100 it is certainly value for money, I read some of the reviews & see that some people are having problems with crashes & difficulty sending text, I have not had any trouble whatsoever & I have used the camera (3.2mg) & the video playback all OK I even transferred via Bluetooth from my old phone (k800i) with no problems whatsoever, I would recommend this phone to anyone for the price, & it works fine with my computer as well.

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Reviewer: Sarah - Nottingham, UK
Date: 5th Jan 2009

This phone is absolutely brilliant! It took me one day to get used to its touch screen feature, after never using one before. The battery life lasts for around 5 to 7 days, depending on how often you listen to music, use the camera etc.

The phone connects easily to the computer, & the disk that comes free with this phone doesn't need to be used. I will say, however, that when putting music onto my phone in WMA format, not all information about the song was displayed properly, but I found that the disk has a handy feature to convert any files into MP3 formats, along with many others, which can also be used for any computing needs!

The phone looks a lot better than the pictures, & it feels completely slim lined & weightless. The way you can just completely customize the home screen makes this phone pretty unique.

The camera features aren't fantastic, but they are suitable for the price range, & do the job well enough!

Speakers are great, & seem to deliver loud, powerful sound.

You can set multiple alarms for multiple days, which is also an added bonus!

Overall, I am completely impressed with this phone, & having it for 2 weeks now, I have had no problems about rebooting, or anything for that matter.

A fantastic phone, & an even better price tag!

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Reviewer: Nata - Mysore, India
Date: 5th Jan 2009

It's a good phone.

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Reviewer: Rebecca - Walsall, UK
Date: 2nd Jan 2009

I love this phone too pieces, when I opened it Xmas I couldn't wait too get started it crashed like twice but apart from that its great. I have ONE major concern which has been bugging me, it switched itself off & now it won't come back on, it will load & when it gets to the greeting message & turns itself off again!

Please if anyone can suggest a solution that would be very helpfull !

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Reviewer: Zander - Irvine, UK
Date: 1st Jan 2009

I am just getting it with Christmas money, already ordered it & all this talk of rebooting is concerning me, but hopefully it doesn't do it often enough to bother me. Love the slimline design & the reviews I have read make me look forward to getting it.

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Reviewer: Chelsea - Lincolnshire, UK
Date: 31st Dec 2008

The phone is good in some ways but it does not connect to the computer & it keeps switching iself off! Other than that it is alright.

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Reviewer: Jeanie - Huddersfield, UK
Date: 29th Dec 2008

Just bought it & so far so good. Absolutely love it & find it very easy to use. A bit worried about the other reviews which say it switches itself off randomly but hopefully I will not encounter this problem.

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Reviewer: Graham - Winsford, UK
Date: 28th Dec 2008

My partner bought me this phone for Xmas I am really happy with it, it's a great phone for 100 quid before I bought this 1 I had a Nokia N70 that phone had loads of videos on it from holidays & stuff I tried to Bluetooth it over from my Nokia N70 to my LG Cookie but it flashes up not supported please could someone give me some advice if it's possible to Bluetooth my video clips over other than that it's a great phone.

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Reviewer: Joe - Scotland, UK
Date: 27th Dec 2008

Very good, though it keeps rebooting & cannot be recongised with PC : (.

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Reviewer: Jack - Cheshire, UK
Date: 26th Dec 2008

Guys I was just wondering. Whenever I get a text on my Cookie the screen goes onto the LG logo & stays like that for a bit? Any help?

The phone is good though :).

Thanks.

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Reviewer: Andy Smith - UK
Date: 25th Dec 2008

Great Phone, touch screen works fine.

I haven't encountered the problem of rebooting. Yet.

Camera isn't fantastic but for the money it's quite good. Also the Internet may say that it is the full thing, but it is not, unless there is a setting that I have missed. Its Internet is slow without Wi-Fi but it is a usable speed.

One niggling problem is that neither 0000 or 00000 appear to be the default PIN code, as such mine is without at the moment, would love to know if anyone has found out the default PIN, I have a T Mobile SIM card. If you have this problem don't bother ringing T Mobile as the customer service people don't know anything more than those 2 codes.

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Reviewer: Craig Veale - Newcastle Upon Tyne, UK
Date: 23rd Dec 2008

I just got mine yesterday. I am used to having a pretty much rubbish phone (Siemens SL55) so this one is a whole new world for me. So I spent the day transferring my contacts over from the old phone then I hit a snag. Every time I pressed the shortcut icon at the bottom of the main screen for the contacts list it would reset the phone. I had to reset the thing back to factory settings & it's now working flawlessly, Almost. The problem now is the quick dial. I can put most of my contacts in fast dial except one friend. The phone seems to think two totally different numbers & contacts are the same so it will only let me assign one or the other. Now this doesn't have me too phased, as I can just use the contact list. But I'll that this a great phone with even better value for money. Some of the reviews I've read on it have said it's slow. I personally have never experienced any of this. If you want a cheap touch phone then you can't go far wrong on this. One last thing, if you need to reset the phone back to security settings, then the default security number is 0000.

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Reviewer: Alan Scott - Edinburgh, UK
Date: 22nd Dec 2008

Had this phone since 13 December 2008. Best phone ever.

The only flaws are.
- It's new & as such games etc are hard to find. This will sort itself out in due course I would imagine when they are developed.
- Crashes, mine has crashed twice since I got it, I suspect tjhe main reason was over use. The first crash was when I attempted to look at the calendar entry previous set. I have went back & looked at the same entry several times without problems. The second crash was random & I think caused by me going in & out of various applications quickly (it is a small computer & they all crash now & again).

NO PROBLEM AT ALL MAKING CALLS, I am still playing & getting used to it however I would say buy it.

PS. My son has the iPhone (expensive) & I have tried that too. Not much difference other than it has games etc.

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Reviewer: Hayley - Scotland, UK
Date: 20th Dec 2008

I spent ages & I mean ages researching various phones. After a reading hundreds of reviews for various phones & looking at different specifications I finally had it down to two phones. These were the LG Viewty & LG Cookie. I weighed up the differences & decided on the LG Cookie.

I am so glad I made this decision, I was worried about the camera but it's actually pretty good. Texting is so simple & easy & the screen is sensitive but not too sensitive. The stylus is really handy although I mainly use my fingers.

The games are really good, & photo editing is amazing. The LG Cookie is very light, & very thin, so all in all very compact.

Amazing phone, if you're considering this phone then honestly, buy it!

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Reviewer: Terry - Manchester, UK
Date: 20th Dec 2008

Phone is great value for money, this was a replacement for a phone I had on O2 simplicity SIM only contract & it seems to tick all the boxes, the display is outstanding for the money & on a par with phones 3 times the price, I don't use many of the features anyway & I suspect many people are the same, however the ones I have used so far (music player etc have caused no freezing or restarts, the sound is crisp & clear, & having bought an adapter (£3 on eBay delivered)& a crystal case (same place & price)am able to use my earphones, (also purchased a 4GB SDHC card from ARIA for less than a tenner), & am impressed with the quality for a phone as opposed to a dedicated MP3 player, HOWEVER on the downside movies are a pain, the logical way would be through the PC suite, HA HA HA! No chance this doesn't WORK, the software sees the phone initially, & then promptly ignores it! Whether connected via cable or Bluetooth, the only way to get stuff into the phone is to move data over as a mass drive, VERY VERY POOR! , LG's response via their website is to call their premium help line, COME ON LG THIS IS NOT GOOD ENOUGH!

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Reviewer: Sue - UK
Date: 19th Dec 2008

An amazing phone, great features, it looks good, & is fun to use. Very good value for money :).

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Reviewer: Bobby - UK
Date: 17th Dec 2008

This phone is amazing I am getting for Christmas & it looks amazing it is way better than the Viewty which is only good because of its camera the Viewty is like a brick & the touch screen is horrible.

On the other hand the Cookie (KP500) has really good touch screen & games & texting & web browsing couldn't be easier! The Cookie is so light & it's just pocket size too. I went into the carphone warehouse & asked what was the best touch screen phone was. They said the Cookie by far! & it's also the cheapest I would recommend this phone all the way! :).

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Reviewer: Nikki - Liverpool, UK
Date: 17th Dec 2008

My boyfriend bought me this phone from Carphone Warehouse, (£98 for phone only as I already had 02 SIM an you still get £12 credit free! Although takes a week to come through) as a Xmas present yesterday he he but I couldn't wait for it so he caved in an gave it to me, I was so looking forward to getting this phone & I am so happy with it I read all reviews on here & others, I have had no problems with phone what so ever the camera is quite good a lot of people said it was rubbish (depends on what kind of phone you had before I had Samsung g600, also I have played around with the LG Viewty & to be honest preferred this phone its lighter, slimmer an functions etc are pretty much same as the Viewty. LG cookie phone is better looking, my boyfriend loves it too he's going to get himself one! I never put the phone down at all yesterday its pretty easy to use overall, the qwerty board texting is little tricky to use if like me you don't have super slim fingers! I was a bit dubious because I text a lot & quite fast but this phone is great for that I had no problem I just used the keypad instead of the qwerty board or handwriting screen (which is quite cool & fun to use too) I've put videos on too which have come out good quality, pictures are good quality also, best phone I have had to be honest up to now, I have played around with new Sony phones Samsung, Nokia & this phone is wicked value for money & looks fabulous! For those of you who are getting for Xmas its definitely worth the wait! (LOL unfortunately I couldn't! ).

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Reviewer: Lojo - Baldock, UK
Date: 17th Dec 2008

Looks great but reboots itself & shuts down when convenient for itself otherwise a good phone.

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Reviewer: James - UK
Date: 16th Dec 2008

Great look great price its one of the best phones for this price. Could have more features but this would drag the cost up. I think it's a great compromise!

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Reviewer: Martin - UK
Date: 16th Dec 2008

I purchased the LG KP500 Cookie to replace the Orange Berlin & New York phones, as they both kept crashing, & was looking for a more up-to-date & reliable phone. I was very impressed by the KP500 features from CPW, & found the various menu interfaces & large touch screen easy & impressive to use. However after 4 weeks the phone crashed & refused to go past the boot LG boot up logo. The phone will be returned to CPW shortly, as the usual battery removal trick does not work at all. As mentioned in another review, the KP500 cannot be relied or trusted.

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Reviewer: David - London, UK
Date: 14th Dec 2008

I am getting this for Christmas I love it's looks, very very good but it's cheap I keep looking at video review it's awesome.

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Reviewer: Maggie - Wigan, UK
Date: 13th Dec 2008

I am getting this phone for Christmas! It looks good but I am a music person. Does it hold lots of music? I got it for £100 on Orange network. Looks great! Glad I got it! I don't know whether to regret not buying a Sony Ericsson or not though. I have been looking at loads of reviews & this one seems to only say the good points & no bad points. I loved reading the reviews since they were very handy. I am definitely glad I got it! Last year for my birthday I got the Nokia 6111 which was a bad choice & it broke after 5 months of use. The volume button kept coming on & off beeping constantly & even louder when I was calling someone! I hope there are no glitches on this phone since I have found out they get on your nerves! Maggie!

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Reviewer: Martin - Glasgow, UK
Date: 12th Dec 2008

I have not got it but it looks amazing. I have looked at all the review videos & features. It is only a hundred quid. Now that's a bargain. I am definitely going to get it.

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Reviewer: Mark - Livingston, UK
Date: 11th Dec 2008

This is a great phone. Having researched all the new smart phones this one came out on top due to the great deal at car phone warehouse. One major downside is the poor battery life as I have to charge it every day & I have only made a couple of calls & texts.

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Reviewer: Andy - UK
Date: 9th Dec 2008

Basically. Cheap. Attractive. Great screen & well worth a purchase.

I do have one slight concern & problem. It is not possible to change the theme of the phone & to be perfectly honest, it is a bit girly if you ask me! Can anyone help me out?

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Reviewer: Georgia - UK
Date: 8th Dec 2008

I got this phone for my Birthday & it is really good, I am really glad I got it & for 100 quid that's worth it!

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Reviewer: Ed Greg - UK
Date: 7th Dec 2008

Getting it for Christmas, looks awesome :).

Could've got Viewty but was too chunky & heavy. Hopefully this will be better! Looks great though.

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Reviewer: Michael Kay - Reading, UK
Date: 6th Dec 2008

Generally a nice machine but after struggling for a couple of hours I haven't managed to get the LG PC Suite (on Vista) to recognize the phone, either on Bluetooth or USB. The basic physical connection is there but the software won't talk.

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Reviewer: Graham - UK
Date: 6th Dec 2008

When I first bought this phone I loved it! It is very easy to use but has some serious flaws.

The phone switches itself off & reboots regularly, even during calls. I took my first phone back & exchanged it but the one I have now still switches itself off & on.

It cannot stream music properly using Bluetooth. I have some Sony Ericsson Bluetooth headphones & when you pair them the volume adjustment disappears from the music player! Also when you switch the headphones off & on again the phone can't reconnect, you have to go through the whole pairing process again.

The volume generally is very low when listening through headphones, I have tried 3 pairs of headphones including the rubbish bundled ones & the phone won't go loud enough.

Finally I just bought an 8GB memory card & have started filling it with music (a slow process using LG's rubbish software) the card is now about 4GB full & whenever I try to access any pictures or music on it the phone goes really slow, last night it took 4 minutes just to open my music folder!

unfortunately flawed. Mines going back to CPW tomorrow for a refund.

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Reviewer: Stewart Quinn - Edinburgh, UK
Date: 3rd Dec 2008

Good phone for about £100, but likes to switch its self off then back on. Had got a new one from the cpw on Sunday by Tuesday was doing it again not having that much fun with cpw this time.

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Reviewer: Matt - UK
Date: 1st Dec 2008

It is a very good looking phone & it is good for multi tasking. The camera isn't the best but it does well for quick use & it's really discrete. I think it is a really good phone for just 100 quid.

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Reviewer: Rob - Stoke, UK
Date: 30th Nov 2008

Superb touch phone. Went from a Nokia 6300. First few days cursing but now in the swing of things. Battery life excellent, MP3 through speaker bit tinny but heh! If it had a 3.5mm jack then would be spot on. Not sure how to re encode avi to 3GP [tried several different avi to 3GP converters] that will work, any one done this?

Robert from UK, you mentioned DVD's at work? How did you do it?

Great phone at a great price.

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Reviewer: Neil - Chelt, UK
Date: 30th Nov 2008

Bought this phone on a bit of a whim to use on my O2 SIM only tariff, saw it as a bit of a poor mans iPhone. Really good little phone, the touch screen takes a bit of getting used to (having the vibrate response on helps) but it has a good response. Unfortunately want a phone for calls & texts but also has a few extras.

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Reviewer: J Carpenter - UK
Date: 30th Nov 2008

Don't buy it we have had 2 now & they keep rebooting in the middle of something.

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Reviewer: Leanne - West Sussex, UK
Date: 29th Nov 2008

Got this phone a week ago. My husband loved it & bugged me for one so bought 2. This phone is awesome for the price, & once you get use to the touch screen it is so easy to use with great features. Very impressed LG well done.

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Reviewer: Cookie - UK
Date: 29th Nov 2008

I have not yet got the mobile but hopping to get for my Christmas. I am really looking forward to maybe getting it because all of the reviews sound pretty good :).

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Reviewer: Robert - UK
Date: 27th Nov 2008

Well I purchased the phone about a week ago now & I am really starting to like it. I have this on contract I downgraded to this phone from the LG viewty due to it being about 10 times lighter that the viewty & isn't as thick & chunky.

I am loving the phone I am missing some of the applications & features & better camera quality of the viewty but overall I like it better.

key features.
- Nice big screen, watch DVD's when I am at work :).
- Supports 8 GIG's.

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Reviewer: Singo - Notts, UK
Date: 27th Nov 2008

Bought this for my wife for Xmas but having played with it for a while now I can safely say it is truly excellent. Cost £99 from Carphone WH & got a deal on a Micro SD card (can get the memory a bit cheaper online but for a couple of quid it wasn't worth the hassle).

The phone comes with the data cable & headphones as is really simple to use. I got the hang of it in seconds having never used a touch screen mobile (I have a mobile paid for by work & it's about 4 years old so I am out of touch with these things).

I've read of software issues connecting to a PC running vista. Frankly that's a load of rubbish. The PC suite loaded first time on my Vista PC & I have the phone connected & available in minutes.

My only concern would be putting this in my pocket & scratching is with coins or keys (although it does come with a plastic screen protector) It would be a real shame to mess it up as it's such a nice bit of kit.

Overall I am really impressed & wish it was for me not my wife!

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Reviewer: Sreeni V - Bangalore, India
Date: 27th Nov 2008

Got the phone a few days back from Carphone Warehouse in the UK, & it provides a great user experience. However we noted a few bugs, which are detailed below. I would appreciate it if other owners of KP500 try this, & let us know if you also face the same bugs.

Bug 1, I used the calendar widget to enter some appointments & birthdays. However when trying to access a date from the widget calendar to see the appointments, the phone reboots. It shows the LG logo & comes back to main screen.

Bug 2, Calendar entries.
- When I save any appointment either as an anniversary or birthday & set the repeat as annual, it puts around 14 days of additional entries for the same appointment in all the subsequent months, 14 in Jan, 14 in Feb & so on.
- I then changed the repeat to once & saved it, but that caused the whole appointment to be deleted from the calendar.
- I saved an appointment as repeating weekly & it saved just fine. However if you give an expiration date for the recurring appointment, then the whole appointment is deleted from the calendar.

Bug 3, Alarm, I have saved a second alarm on my phone. However when the 2nd alarm rings, it shows the name & text from the 1st alarm, which reads Morning Alarm.

Bug 4, Syncing with Outlook, I tried to use the sync tools to upload my contact list. I tried to upload from Outlook 2000 on my home computer, & Outlook 2003 in my laptop. It does not work with either. It starts to sync, reads all the contacts in Outlook (around 293 contacts), & then disconnects connection to the phone & provides a message that Synchronisation failed, but does not provide any comments or feedback about why it failed

We are still checking out all the features & will post more bugs as we find it. I am however keen to know if anyone else is facing the same problems.

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Reviewer: Claire - UK
Date: 24th Nov 2008

The LG KP500 is a really sleek little phone. It is really thin so it fits easily into your pocket, & it has a large 3 inch touch screen for ease of use. The black colour is really nice, & the camera is discreet.

The content of the phone is also fantastic. I previously had the LG chocolate which I didn't like because I found it very fiddly, but this phone definitely ticks all the boxes!
The main menu is one of the phone's best features. Here, you can choose various widgets to appear such as your alarm clock, photo gallery, FM radio & music player which can be easily accessed. The phone responds easily to touch, & the icons are a good size so you don't trigger too many accidental actions. Messaging is also quite easy, although it takes some getting used to. I don't use the handwriting recognition as I find it too fiddly, but this is personal opinion. I find the easiest way to text is to use the stylus pen along with the qwerty keyboard which appears when the phone is tilted sideways. Camera quality is good, editing features fantastic, both photos & videos can be edited. Music player is awesome too. Memory on phone good as well, I purchased a 2GB memory card with mine which slots in really easily & maximises storage space.

The only criticism I have of the phone is that it takes some getting used to, although this is inevitable if you aren't used to touch screens. I couldn't decide between this phone & a normal keypad phone, but I am really glad I went for the Cookie! Definitely invest in one of these phones. It's cheap & has some fantastic features! Love it!

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Reviewer: Riddle Mcgee - UK
Date: 24th Nov 2008

Got mine yesterday so easy to use, even my dad can do it very happy for only £110.

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Reviewer: Karen - Newcastle Upon Tyne, UK
Date: 24th Nov 2008

I've bought this phone for my 14 year old daughter for Christmas & can only say just how impressed we are with it. I cannot believe that this phone only cost £100 plus £20 credit for paying cash. I have been looking at similar phones for my 16 year old son & there is absolutely nothing that comes in this price range.

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Reviewer: Chris Cook - UK
Date: 22nd Nov 2008

Basically a great little phone but spoiled by a serious fault. This phone switches itself off at random, with no warning & therefore cannot be relied upon. It did it four times to me today, mine is going back to CPW tomorrow.

Having said that, the user interface is easy to get used to. The alarms, address book etc are very good. The touch screen works really well, it doesn't take long to get used to. Music facilities are good although the sound quality leaves a bit to be desired. The camera is pretty weak & yes, I did take the protective cover off the lens! I liked the gallery facilities.

It's such a shame that this otherwise great little phone can't be trusted.

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Reviewer: LG User - London, UK
Date: 20th Nov 2008

I have had this phone almost a week & so far I haven't really had many problems with it, the only problem I have had with it is with it turning itself off a couple of times when making phone calls. Overall it is a great phone & definitely good value for money! The ringtone is loud so I never miss a call the message tones are great & you can use your own MP3's as message tones too! The screen is a perfect size & the touch screen is responsive although it does take some getting used to, especially with the texting, there have been times over the past week where I have felt like stamping on the phone but I am getting used to it now.

The camera is average not great & not terrible, the music player is great, it isn't slow either (& I have a 4GB memory card in my phone!) the menu is easy to use too. The alarm on the phone is also good (although it took me a while to work out how to use it!) This has been described as the budget version of the iPhone, I'd say it is better than the iPhone as with this phone you can send & receive MMS whereas with the iPhone you cannot, also this is smaller & neater than the iPhone & it doesn't weigh much.

I would highly recommend this phone at £100 plus £10 credit it is well worth it, I am on a contract & although I had to pay for a SIM card & credit that I didn't need it was well worth it!

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Reviewer: Lorraine Steele - London, UK
Date: 9th Nov 2008

I purchased my LG cookie (aka LG kp500) at Carphone Warehouse 4 days ago on the Orange network on the Dolphin PAYG tariff, no contract. It is also available contract free on O2 & T Mobile. I had been enviously looking at friends Samsung Omnia phones but I did not want a contract. Browsing in the shop I spotted the advert stating the cheapest non contract touch screen for £99 plus top up.

I bought the phone because check my emails a lot, use Facebook & download music. On my tariff it enables to do this for nominal expense of £10 per month.

The phone itself is surprisingly light & about size average candy bar phone. The screen is very large taking up the majority of the phone. There is 3 buttons at the bottom, two of which is call start & the ending, on, go back buttons. Once the phone is on, you touch the icons to enter call menu, settings, organizer etc. Because there is no buttons, when making a call you use your thumb or finger to scroll to the person you want, then firmly press your thumb on the person's name & the colour indicates your chosen caller. It does take a little while to apply even pressure so not accidently press wrong person, but you get use to it. I have done quite a bit of texting using the on screen touch screen, occasionally touch wrong pad but just press c (clear). If you going to do a long text or do an email I would recommend you use the stylus (this is hidden in the bottom right hand side of the phone). Downloading music or ringtones was quite straight forward, & listening to the music, the sound is very clean & crisp. There is a space at the side of the phone to insert a mini SD card but have not used this facility yet, there appears to a lot of memory on the phone & there is 4 games to try out. The camera is 3MP but it suits my needs, again this button is at the side of the phone to operate. As there is few buttons, the key lock & hold (for music) is under the mini SD slot on the side of the phone & the silence button & lower volume button on the left hand side of the phone. The phone has the usually applications, calculator, camera, music player, video camera, voice recorder, alarm, radio, world clock etc. The clarity of voice calls was excellent & texting once you get use to it is easy. The phone does not come with a case, the large screen means loads of finger prints. So I went to the high street mobile cases & simcard seller & got a LG Viewty wallet style holder to give the phone some protection. For someone who texts & emails a lot & interested in getting a touch screen mobile I would recommend this. Battery life may last 3 to 4 days with moderate use but I have going the Internet downloading music & reading my emails, using the music player for hours, to tended last 2 days. There is some customisation of the phone but I have not got around to this yet. I have got the phone is black but think might come in silver, gold or black with red trim at the sides.

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Reviewer: Tracy - Leeds, UK
Date: 9th Nov 2008

Absolutely brilliant phone for the money (£110.00) included £10.00 credit features up-to-date improved interface everything about the phone so much better, well done LG.

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Reviewer: John - Birmingham, UK
Date: 9th Nov 2008

Is there anyone out there that has got one? I wish to buy one, but not sure as yet there are no reviews, so come on!



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