UK mobile phone reviews - LG KF750 Secret Review

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Reviewer: Erick - UK
Date: 9th Mar 2010

This device raised the standards of how a mobile should be built. Its flawless build quality & timeless design should appeal to many people. Its feature set, including its superb AVI video recording at VGA 30 frames per second, is very impressive. Unless you require WiFi or a Smartphone operating system, this device will suit most people.

Strongly recommended.

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Reviewer: Maggie - London, UK
Date: 4th Feb 2010

I got this phone as part of my upgrade with O2 over a year ago & I wish I hadn't.
The list of faults are endless including delivering messages or notifying me of missed calls hours after they were sent, received & at that, only when I had switched the phone on & off a few times. I had to go through periods of switching the phone on & off just in case it was playing up & my text messages or calls were not being delivered.

The latest round of problems' that the touch screen pads just freeze up, I haven't been able to use the buttons on the right for about a month now meaning I can't save any changes I make to names, numbers, texts etc, which is very frustrating. Now, I have to switch the phone on & off for a very different reason & I am at my wits end & trying o stop myself from dumping it in the nearest bin! Doesn't help that the customer non service people at O2 are not really being of much help.

Stay well clear of the phone.

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Reviewer: Hussain Mahmood - London, UK
Date: 23rd Dec 2009

It is a great asset to the Black Label Series of LG. Being the clumsy guy that I am, I have managed to drop the phone many times, once even onto a road from about 8 feet in the air whilst trying to take a picture :D, even after these falls the phone still remains in almost perfect condition apart from one tiny little scratch at the rear on the left of the carbon fibre design, & even that is barely visible. So the phone is pretty enduring.

All in all I think the phone is just great & would definitely recommend it to anyone. I am very pleased that I decided to take this over a Samsung Pixon.

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Reviewer: Erick Lamothe - UK
Date: 11th Dec 2009

A superbly crafted luxury device that also has high end multimedia technology on board, including a superb video recording feature. It is built to last & strongly recommended.

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Reviewer: Alice - UK
Date: 14th Nov 2009

I've had this phone over a year now & really regret buying it. It was fine for the first few months then everything started to go wrong. First the buttons on the touch pad broke so there was only 1 blue light & they freeze every few hours so I continually have to keep turning the phone on & off which gets rather annoying. Also I receive text messages hours sometimes even days after they have been sent so I again have to turn my phone on & off continually through the day to receive my messages. & the camera isn't even that good, I've had better.

The only good thing about this phone is how it looks I would steer away from this phone if I were you it's nothing but trouble!

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Reviewer: Jenni Mcr - Manchester, UK
Date: 14th Nov 2009

AVOID THIS PHONE AT ALL COSTS! I am not a fussy person & as long as I can send a text, make & receive a call, take decent pictures I am happy. Not the case with this phone. Please see below!

Bad Points.
- Can't get a signal anywhere.
- Crashes randomly.
- If you press the cancel button 3 times it crashes.
- Camera is rubbish, the flash is too strong so can't see picture.
- Touch pad never takes you too where you want to go.
- Very quiet always miss calls if it rings at all.

Good Points.
- It looks nice & is pretty light!
- Now on my 6 replacement as Orange won't let me have a different phone!

Moral of the story. Never get an LG & never go with Orange!

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Reviewer: Kinga - Durham, UK
Date: 17th Oct 2009

Very nice looking, if you don't mind cleaning your own finger prints of the screen every now & then.

It is freezing from time to time but as far as I am aware it happens to most of the mobile phones.

Battery life was good, after 10 months of really heavy texting battery lasts shorter but, again, that is normal.

Still, love it!

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Reviewer: Louise - UK
Date: 3rd Sep 2009

I have had this phone since October 2008 & it's been a pretty good phone. Very hard wearing, I have dropped it so many times & it hasn't broke & the screen has remained scratch free. I also like the fact that you can use touch screen navigation but you also have a keypad.

The music side of the phone is great, good speakers & good memory. The downside to the phone is that even though it says it has a 5 mega pixels camera, the photos aren't that good. Another problem with the camera is that you can't turn off the shutter sound, which is a real annoyance!

Generally the phone is a pretty good phone I would give it 3 stars.

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Reviewer: Alex - UK
Date: 23rd Aug 2009

This phone is terrible, within a day of getting it the touch pad which in itself is rubbish, became faulty. The lights on the touch pad disappeared & after having it a couple of months, I have 3 rings on the right button & a small dot on the top. That's it!

This seems to be a common fault with the phone in my experience.

It freezes all the time, & sometimes gets stuck on the loading screen, which results in a non stop vibration unless you remove the battery.

The screen froze for the final time for me a day or two ago & then just broke. I have never dropped it seriously, I slid it open & now the screen is just blank. The phone itself still works, but that's useless without a screen.

I rang up & was told it would cost £70 to replace it, I am keeping my money. With this phone, never again!

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Reviewer: Richard Gold - Hemel Hempstead, UK
Date: 18th Aug 2009

I got this phone in August 2008. I have had six, yes count them six handsets due to repair or faults. I received handset number 6 a week ago & surprise surprise it is going back to the insurance company tomorrow.

If I were a prospective buyer I would probably opt for 2 cans & a piece of string.

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Reviewer: Betty Swallocks - Cishop, UK
Date: 13th Aug 2009

LG Secret good Looking phone I've had mine 4 about 3 months & in the first week I wished I'd never got it but after 3 to 4 weeks its gets so easy to use so be patient with it & you will enjoy it as much as I have.

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Reviewer: Louise - Glenrothes, UK
Date: 10th Aug 2009

This is the worst phone I have ever had I first got it in August 2008. Within 2 weeks the memory kept failing so the company I bought it from replaced, everything was working OK until may this year when the touch buttons stopped working so got it replaced again then on Thursday then my screen stopped working & it completely wiped all the number on my SIM card & my memory card (had a total nervous breakdown as lost ALL my numbers), received a replacement the next day now 3 days later the new handset is now switching off. All I can say it thank goodness for phone insurance.

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Reviewer: Steven - York, UK
Date: 19th Jul 2009

I bought my LG last month as a gift to myself, good phone for a couple of days then I went to send something buy Bluetooth & it wouldn't work I can send but can't receive shame because I like it, so now I have to buy another phone as I am going to Afgan soon with the Army I am not happy will never buy this phone again.

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Reviewer: Sam - Sydney, Australia
Date: 18th Jul 2009

I bought this phone yesterday, & I love it.

I love everything about it, & I've put many music videos & music onto it. The speakers are actually pretty good. I am satisfied. The only problem I have is with the USB cord. I have taken many photos with it already, & when I go to upload them onto my PC, the folders open, but it says that my photo folder is empty, when it's clearly not. & all the photos are saved on my phone & not my memory SD card.

Can someone please help?

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Reviewer: Nad - Jordan
Date: 14th Jul 2009

I had been using this phone for nine months till I sold it yesterday & get an LG cookie instead. I love this phone. Once soaked in water, really bad, but still functioning & by time it dried off & looks as if nothing had ever happened. Then recently some more water spilled on it, STILL FUNCTIONING & almost completely dried off. Too bad I am not confident it will be okay for any longer, I traded it in yesterday.

Overall, it's an easy to use phone, beautiful video recording, you can even make a short film or MV with it. Camera was not bad, camera with flash & autofocus. An upgraded version would have been perfect.

It's lovable & it's true, the style that lasts.

I scratched off with keys, doesn't leave not even a tiny scratch, but have to be careful with the chrome like finishing around it.

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Reviewer: Tony - Auckland, New Zealand
Date: 7th Jul 2009

I think this phone needs to have new features.

- Needs downloadable themes.
- Camera flash needs to be sorted out.
- Music player has rubbish effect.
- Doesn't go so loud.
- Signal is rubbish.
- Screen is easy to smudge.
- Battery life is short.

Otherwise its an awesome phone.

I would recommend it & Nokia's are better.

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Reviewer: William Clark - Ayrshire, UK
Date: 28th May 2009

I bought this phone in August last year & from September the keypad lights don't work it switches itself off every now & again the reception is extremely bad where ever you go I have sent it back for repair again & reverted back to my old D500 Samsung & have no got full service everywhere I go. Stay clear of this phone as you will be sending it for repair a few times so keep your old phone my D500 is now 6 years old & has not been repaired once in its life.

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Reviewer: John - Mallorca, Spain
Date: 13th May 2009

I have now had the phone 10 days (see post immediately below). It seems my concerns were mostly unfounded. Some of what I have read here does apply.

- The battery life is not great (about 2 days as a light user) but this is not really a problem as the manual clearly states that this type of battery does not suffer from memory effect so can be charged every night without reducing its life.

- The ring tones are not deafening but using the outdoor profile I haven't yet missed a call with the phone stored in my pocket (but I am not a clubber!).

- The visibility of the screen in bright daylight IS appalling (bit of a problem here in Mallorca!). This is my biggest complaint.

- The other reviewers are correct about the touch sensitive buttons being too close, particularly to the centre select button often resulting in opening & closing the wrong things. No doubt one gets used to this.

- Many have complained about poor signal strength. I have the opposite experience, this is the only phone I have ever had that shows full signal strength in my house & works at friend's houses in the countryside where I have never had. Coverage before. This must be a network issue rather than a phone problem.

- I don't why people are saying that the flash always comes on when taking photos. The default setting is automatic so it should only flash in low light situations, as mine does.

Overall I am very happy with the Secret, a big relief after reading all the previous reviews. & it does look fantastic. Don't be too put off by some of the very negative reviews, maybe it's that mainly people who are not satisfied contribute to forums like this, those that have nothing to complain about don't bother to.

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Reviewer: James Rules - Thornaby, UK
Date: 10th May 2009

Really good phone but it was a bit rubbish because it's really quiet but overall great phone.

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Reviewer: John - Mallorca, Spain
Date: 29th Apr 2009

Oh dear, oh dear. I ordered a Secret this afternoon & now have just come across all these hideous reviews! I wish I had done some research before ordering. Fingers crossed mine will have be made with extra care. I will let you know in a week or so. Ignore my ratings, they won't let you leave those blank!

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Reviewer: Kirsty Smith - UK
Date: 26th Apr 2009

First of all I bought this phone about 6 months ago & I have had continuous problems such as lights fading away. Screen freezes while texting & it randomly switching off while I was using my phone etc.

But I solved all these problems by sending it to repair. The PROBLEM IS THAT IT NEEDS AN UPDATED VERSION ON IT & to replace the keypad too.

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Reviewer: Chris - UK
Date: 15th Apr 2009

I got my first mobile in about 1994. Since then I've upgraded every year (on contract). I can honestly say that this is the worst mobile I have ever owned. Poor battery life, rubbish touch screen. AVOID.

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Reviewer: Random - Newport, UK
Date: 11th Apr 2009

I Had This Phone For Christmas & It Is Brilliant. I Love This Phone, the Battery is A Bit Poor But I don't Mind. But One Day My Phone Was On the Bedside Cabinet & We Was Going Out & I Went To Get It But the Rubber On My Phone had Melted By Something & Went All Bubbly & It Was Nowhere Near Anything Hot Nobody Had Been By There Or Anything, & We can't Get It Replaced Or Anything My Father Tried Scraping the Bubbles Of But They Wouldn't Move. So Really My Phone Had Broken By A Reason We Hardly don't Even know Why & It's Horrible To Touch. The LG Secret Is A Very Good Phone But Weird Things Happen To It.

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Reviewer: S Lyatt - Birmingham, UK
Date: 26th Mar 2009

What a rubbish phone. Got it yesterday charged it up (or so I thought) & it doesn't even switch on. Going back to the shop today.

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Reviewer: Matthew Emery - UK
Date: 25th Mar 2009

I had this phone in February & I have to say it is the worst phone I have ever had, you have to turn the flash off to take photos during the day because it just whitewashes them, the battery life is poor as the battery is fully charged for about 2 days & then it just dies off. When you take photos it takes them in landscape & it is hard to even find out how to change the orientation. The touch sensitive buttons sometimes freeze. Poor, poor, poor.

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Reviewer: Steveski - Atyrua, Kazakhstan
Date: 7th Mar 2009

This phone looks great, feels great in the hand & does what it says on the tin. It is, after all, a design, fashion phone. It's no Smart phone, nor is it a camera phone of any great shakes.

SWF files are cool, can't seem to find that many so far. Ring tone volume is fine, & if you set up your own MP3 file, you can get it to be quite loud.

Handling of calendars is limited, but like I said, it's not a smart phone. Voice quality is good & the video usable. Saves to AVI files, so easy to download.

One thing, limited interaction with Apple Macs. Why do manufacturers assume everyone uses Windows?

Best bits, Carbon back, slider & feel in the have plus good at handling calls.

Bad bits, Limited interaction with other systems & devices. Maybe the camera. I always carry a camera, but when the battery dies, it's good to have some kind of backup.

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Reviewer: Andy - UK
Date: 5th Mar 2009

Absolutely do NOT buy this phone. It's riddled with bugs & LG, do not support it at all. There are no firmware or software upgrades. Go for a Nokia, they constantly update their firmware, & they have very good PC software compared to the weak offering from LG. This phone is, frankly, an embarrassment.

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Reviewer: Becki - Leeds, UK
Date: 12th Feb 2009

This is the worst phone I have ever had. The only good thing about it is how it looks & even that isn't great. It's constantly turning itself off even when it has full battery, & the camera freezes or doesn't take the picture properly & you end up with a blank picture.

As has been mentioned before, it's too quiet when it's ringing, & its annoying how you can't remove the sound off the camera. I feel that they keys are a bit too touch sensitive as it is easy to come off what you're doing.

I also think that LG marketed it wrong. They claim that it is scratch proof. Yet mine has got scratched. Not so scratch proof if you ask me. Never again will I buy an LG phone. Myself & several friends have had them & have all had problems with them one way or another.

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Reviewer: Fran - Canterbury, UK
Date: 2nd Feb 2009

I got my LG KF750 last week to replace my K550 & I am taking it back tomorrow to get a Samsung.

It keeps resetting all the personalise settings I set which is really annoying, for example you can choose how you answer a call. I prefer to just slide the phone up to answer but it won't stay on this setting instead I have to press the select button 3 times, very annoying.

Font keeps changing to different styles, which is something I don't think you can actually change but mine has a mind of its own.

It doesn't always ring & vibrate when I receive a call or text.

Lastly it's very hard to adapt to the touch sensitive buttons & the push button in the middle. Plus when you close the phone it doesn't return to the homepage which really annoys me!

All in all its been pretty rubbish, although a very good looking phone.

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Reviewer: Vman - Sydney, Australia
Date: 14th Jan 2009

This phone looks great, & that's it.

The battery life is so bad, it turn itself off in 2 days. There so many things that don't work properly. Have this phone for 4 months now, & it has crashed a few times. Menu response is slow, flicking between landscape & portrait photos & videos by turning the phone doesn't always work, MP3 player is average, can't personalise the phone.

Would I buy this brand again? Very unlikely. I have an LG television, & it freezes every now & then.

Someone told me that LG make great refrigerators. Why? Because it freezes all the time!

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Reviewer: Karen Lupanko - Weston Super Mare, UK
Date: 10th Jan 2009

Overall I think this phone is brilliant but for some reason why which no one at Orange or phones 4 you can explain to me why my phone keeps asking me to activate synchronisation. It keeps happening. I haven't used any software. Mucked about with the phone or anything & am trying to find out why it does this. If I say yes & activate it, it says failed. If I ignore activation request it keeps asking me. Can anybody help as it is doing it at annoy times of the day & no one knows why this is happening.

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Reviewer: Edd - York, UK
Date: 7th Jan 2009

I've had this phone 3 months. This phone can crash. It doesn't like to be used in the rain, just when I needed it the most the touch sensitive buttons spaced out & it eventually totally gave up. This occurred over 2 to 3 hours with me getting more irate. At least I now know it's fairly sturdy after coming into contact with the pavement! Apart from that, it crashes for a minute or two & if you leave it for a couple of minutes it's fine. My old Nokia brick was more reliable.

Don't buy this phone if you are using it mainly for the camera-you have been warned. It's not the best. Flash overexposes everything & you can't turn the sound off. MP3 player works & with the external memory of 8GB holds a lot of music, but it's no iPod. The music is hard to access & slow to load.

One can't personalise the phone that much, though I think it looks quite stylish in the black & blue colours.

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Reviewer: Matthew - Berkhamsted, UK
Date: 29th Dec 2008

I am returning the phone to Vodafone after a week.

While the phone is stylish & the features are good I just cannot get along with a touch screen that is so, so touch sensitive that blowing on it makes it change. I now hate the thing! Also when I first turned it on I went to confirm the language & it jumped to Italian just as I was confirming, arghh! The battery life is truly terrible, expect 2 to 3 days if a light user or 1 day maximum if you are a heavier user.

I managed to turn off the key tone bonging to every touch but why would they set this as a default option?

Overall I am very disappointed & will be returning to Nokia for something that works & does not get on my nerves quite as much as the Secret.

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Reviewer: Alex - London, UK
Date: 26th Dec 2008

Does anyone know how you get the second camera up? & How to do a video call it keeps coming up with 3G coverage?

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Reviewer: Shell - UK
Date: 28th Nov 2008

I got the LG Secret KF750 yesterday. After just a day, the slider mechanism is experiencing a lot of play, mainly when closed, but also when open, meaning that the top part of the slider has a significant wobble. I am not too happy with this, as I hadn't even had the phone for 2 hours when this happened. Not to say that this would put me off all LG phones for good, but it's still not very impressive for a £200 handset. The luminous keys on the touch pad also have a slight delay after pressing the button, which I haven't heard of anyone else experiencing. This worries me slightly, as I have heard of other reviews where people have said that their luminous keys have now faded. Could this be the way that this problem starts out? However, on the plus side, the phone is jam packed with features, so if you are looking to buy a phone based on its features alone as opposed to its durability, I'd definitely say go for the LG Secret. I am not even sure if it's something that I've done to cause the overall issues that I am having with the phone, but having only had the phone for a day, I am guessing probably not. I am taking the phone into a repair shop today to see if there's anything that they can do to help, but with the phone being quite a new model, I am not sure that they will be able to help!

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Reviewer: Anon - Singapore
Date: 22nd Nov 2008

Just got it & it did not disappoint me.

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Reviewer: Mel - Lancashire, UK
Date: 7th Nov 2008

I have had this phone now for 3 months. It is a nice looking very robust phone, nice slide action & solid to the feel. The camera & video are very good but it's very longwinded to use. You have to turn the flash off before you take any photo unless you are in darkness as the flash is so bright it just whitewashes everything & the video has two duration settings, one 8 second video for sending MMS messages & a normal version for taking normal video, unfortunately pocket or handbag.

Overall it's a good solid phone & so far I have had no problems with it freezing or crashing but I have always had Nokia phones prior to this & I think I will be going back to them when this contract is up.

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Reviewer: Vic - St Albans , UK
Date: 22nd Oct 2008

Had the phone a week, waiting for it to be replaced as the case has a small crack from new. Also tried to download music to it but I have had no luck. The phone connects using the software supplied, but cannot copy files to the phone.

Anyone know how to do this? Looking at forums & sites, seems I am not the only one.

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Reviewer: Justin - Singapore
Date: 10th Oct 2008

I got my first LG phone in my life, on second day of usage the phone turned off & could not turn it back on anymore. Now it's under repairing. What a phone.

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Reviewer: James - Kent, UK
Date: 8th Oct 2008

Great phone, great features, great look!

I love this phone, some of my previous phones have been the likes of the Nokia N96 & the Samsung G600 but I have to say this is by far the best.

Pros - EVERYTHING.
Cons - Possibly ringtone volume but my KF750 is always on silent so doesn't bother me.

Must have phone, stylish, easy to use. 5 Star.

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Reviewer: Lydia - UK
Date: 5th Oct 2008

Good phone, initially fiddly, but you get used to it.

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Reviewer: Rob - Lincoln, UK
Date: 17th Sep 2008

After many years of using Motorolas, my wife & I changed to the LG Secret. We wished we had not.

On the positive side, it is very stylish & robust, & the camera is great.

However, several aspects of the text system in particular are not very intuitive. Inserting punctuation is cumbersome, the predictive text vocabulary is relatively small, & it does not appear to learn new words & abbreviations.

I also miss numerous phone calls due to the low volume. Meanwhile, for those who enjoy games, the games options are fairly limited at present.

In short, it looks great, but I will be ditching this as soon as I can. Very, very disappointing.

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Reviewer: Laura - Wollongong, Australia
Date: 14th Sep 2008

I bought this over the weekend, fell in love with it but it has decided to turn itself off & won't turn on again. I've removed the battery & don't know what else to try. Has anyone else had or heard of a similar problem or have any ideas?

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Reviewer: Saloni - UK
Date: 14th Sep 2008

Overall a good phone, but I often have a lot of missed calls, because of the low ringtone volume. Also they should have just have a overall touch screen, I was very disappointed with this, that they have a keypad as well.

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Reviewer: Paul Gallimore - Herts, UK
Date: 9th Sep 2008

A bit quiet on the ring volume, but that is about the only fault I can find. It is by far the sturdiest (almost bomb proof) handset out there, & for my job (building trade) it needs to be! No regrets at all about getting this phone.

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Reviewer: Miltiadis - Greece
Date: 7th Sep 2008

Secret is a mobile phone to fall in love with.

It has some little problems to be solved, as the loudness of the speaker, the sensitivity of the touch sensitive buttons, etc.

For those who are having problem with the low volume of the ringtone while attached to a contact, I have found the solution. The use of a large image (many KB) causes the phone to be slow until the whole image is loaded to the memory, so the sound volume is increasing slowly because the mobile phone is been busy with something else & cannot increase the volume immediately. As small is the picture you add, so small will be the time for the ringtone to reach the top of the sound limit.

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Reviewer: Georgina - Kent, UK
Date: 29th Aug 2008

Well I've had it for a while now here the PROS.

- CAMERA.
- BATTERY LIFE.
- CONNECTION.
- FORMATS IT CAN PLAY, IT PLAYS MOST FORMATS INCLUDING MP4 & WORD DOCUMENTS.
- LAYOUT.
- Alarms are loud & awakening.

MAIN CONS
- Loudness, the phone is very quiet when ringing which means you often have missed calls.
- When you have a text message every minute it says message received (seems cool at first but get on your nerves).
- Touch pad takes a while to get used to but on the top middle light keeps going off.
- Should have put the touch sensitivity on everything not just games, music, pictures radio & documents.

The phone overall is great it feels nice especially at the top it leather! Very slim but somehow heavy. The screen is all flat with glass for a scratch proof screen. The connectivity & sound is really good. When talking you can hear very clear & talking very clear. The earphone provided & music player is top of the range. Camera & video is great very efficient & doesn't take & hour & a half to take one photo.

The wii style games are super fun but make you look weird when you are fishing on the bus! Video call is high quality. The number pad is sometimes hard to use in the dark despite the lighting up numbers. If you use brail or work out where the numbers are by the feel it stylish & is all flat. When downloading games etc. You don't waste any space the PC suit installs it on the phone & that is it! You can't take the shutter sound off when taking a video or camera.

Overall 9.5 out of 10. A MUST BUY OR MISS OUT.

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Reviewer: Joe Cool - Stafford, UK
Date: 27th Aug 2008

Hi. I had this phone after suffering the call dropping Tocco. The Secret is a very nice looking phone & different from the mainstream brands.

Battery life is poor on 3G mode, slightly better on GSM mode & if you enable all power saving features on the handset settings.

The touch sensitive keypad is too sensitive. I kept touching the other buttons by mistake. This can be annoyingly frustrating & I have small fingers!

The file structure need ironing out as it is not logical & is very slow accessing folders.

The camera album displays oldest photos first, not newest so you have to keep scrolling down the photos to views newest ones, coupled together with the slowness & illogical file structure then this can be annoying.

The main problem with this phone for me, & I haven't seen this on any other forum s that after two weeks of use the spring on the slide mechanism broke which rendered the phone virtually useless, it is away being repaired at the moment.

It will be sold on eBay when it comes back as I have a Sony Ericsson C902 now.

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Reviewer: Jon - UK
Date: 16th Aug 2008

Had the phone as an upgrade great bit of kit but never had so many no signal errors & battery life is rubbish no warning that the battery is low it just cuts out half way through a call. Get them sorted LG & you're on a winner.

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Reviewer: Dave - UK
Date: 14th Aug 2008

This is my third & final review of the LG secret.

- the slide mechanism has got a bit more play in it.
- the top illumination has extinguished
- the complete left illumination has intermittent problems & comes on when it feels like it.
- Takes ages to lock onto signal when turn phone first on.
- Randomly goes off.
- When it works it works well but as you browse around the web, many people are having problems & LG offer no support.

I am afraid it's back to Nokia for me. There is no way to do any firmware upgrades with LG where as Nokia, although buggy sometimes, offer regular fixes to any problems.

I really regret getting rid of my n95 & although not as slim or as nice looking as the secret, it was robust & far superior. So when the n96 comes out I am going back to Nokia. LG due to lack of support & poor quality phones have lost my business.

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Reviewer: Paul Cadwallader - UK
Date: 13th Aug 2008

Got this phone on an upgrade from Orange, looks great, packed with features, the touch screen does take a while to get used to, but generally is a smart, quality phone. Unfortunately like this phone, but check your coverage first.

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Reviewer: June - Sheffield, UK
Date: 9th Aug 2008

Had this phone a month now & love it! The touch screen is a little sensitive, but the features & styling more than make up for it. No problems at all & fairly good life from battery. This is the first non Nokia phone that I have been happy with.

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Reviewer: Kayleigh - UK
Date: 7th Aug 2008

Love the phone itself, but having problems with text messages! I receive messages days late & have to turn my phone off to receive them! Swapped the phone but still having the same problem!

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Reviewer: Ashton - London, UK
Date: 29th Jul 2008

I have had this phone to 2 days now & I think it's a really good phone has everything that's needed for a phone camera is good not as good as I expected but still it's OK, it's a nice up to date phone if you are thinking about getting this get it I can't really think of many phones at the mo that are too much better that the secret.

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Reviewer: Carol Lawrence - Essex, UK
Date: 21st Jul 2008

I have only had the phone 4 weeks, & already it has turned its self off 3 times, I have contacted Vodafone & I have been told it needs to go away to be checked, the battery life is bad, & this turning off problem has put me off, I do have trouble getting it back on, I do like the phone but after the problems I am not too sure.

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Reviewer: Kidster - UK
Date: 9th Jul 2008

I have had similar issues to those Zelda has mentioned. This is a great looking phone & feels more robust compared to other phones I have had, including Nokia's & Sony Ericsson.

I am, however, on my second LG KF 750. The first had really poor battery life & I had to charge it nightly to retain any usage during the day. As I am on an O2 business agreement I returned it quick smart.

The second arrived with a better battery & generally in good order. But, now the navigation illumination pad has lost its glow, it still functions, but it is not an issue I would expect on a new phone!

So after a long time on hold with O2 they have agreed to replace with another one, or will offer a different handset.

Not sure what to do, the Secret is a great phone, but twice bitten, thrice shy! So, any suggestions for a replacement will be welcome!

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Reviewer: Zelda - UK
Date: 9th Jul 2008

I chose the LG Secret when I was due an upgrade & have done serious research on the phones before I've decided to choose the LG Secret. Will share the problems I've had with my initial phone before returning it (within 14 days) & some issues I am currently having with the replaced LG Secret with you.

I am aware that new phones, like anything new might have some hick ups & when I received my new LG, it started playing up (unfortunately) within 3 days of receiving it.

Problems & issues with the first LG Secret.

- Poor battery life, although I've charged it for 13 hours after I've received it, as suggested in handbook, the battery had to be charged 2 to 3 times a day, & I got woken up several times in the early hours of the morning with warning tones that the battery life is low (it was like having a baby, I think).

- Switching off problems. When I've tried to switch the phone off it didn't switch off & after several tries, if lucky, when it eventually did, the keypads became illuminated. I have had to remove the battery from the phone to switch it off or to stop the keypad from staying illuminated. Every time when I've had to remove the battery from the phone, a white spark flew out from the top left corner, below the battery which was a worrying sign. The same happened when I wanted to switch the phone on. I've had to remove the battery & replace the same battery & have had to push the battery up to make a proper connection before I could switch phone on.

- Combined with the above, when I have removed & replaced the same battery & switch the phone on the phone became like a PC, & froze up during menu selections, & at times I could not go backward in a menu selection but only forward. When I received texts, it also froze & didn't recognize any touch screen functions, directional buttons, nothing.

- Sending & receive MMS, picture messages, Vodafone live, or download any games etc. All applications failed although I was able to use these applications with my previous phone (Nokia 6111 which gave up the ghost after 18 months, white screen curse due to damaged ribbon cable).


The replaced LG Secret I've received hasn't so far displayed the hick ups which I've had with the initial LG Secret. However just yesterday (14 days after my I've received my replacement), the top touch screen navigation pad's illumination died.

This pad still functions, but is not illuminated. I have phoned Vodafone today as I anticipate that it could be a sign of more issues to come, however Vodafone advised me to go into my store & get it sent off to fix. They told me that so far they've had no other reported issues of this kind or the previous kind. I am within my warranty at least, so will give it a go & hopefully my phone won't come back with more problems.

Maybe I was just unlucky this time, however I do love the LG Secret, it is seriously a sleek phone & I love all the functions, style, screen, everything about it is really slick, cool & sleek.

I also love the touch media games, which is motion sensitive & one can have hours of fun on a journey to & from work. Love the camera & the functions of the camera & video. The zoom function does a better job than my current proper digital camera! Really happy with the pixels.

Putting aside the initial problems I've had with the first LG Secret, I don't think I'll ever go back to Nokia phones. I am converted to LG for sure as their phone styles are not same old same old & the LG Secret is not just cheap plastic, like most phones I've had. I surely hope that I will not have any further issues with my LG Secret, as I wouldn't want that to affect my next upgrade choice.

Will inform of any further problems (touch wood there won't be any more).

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Reviewer: Andi - Peterborough, UK
Date: 4th Jul 2008

This is a smart looking phone & is kind of addictive though it took me a few days to decide whether I liked it or not (last 3 phones were Sony Ericssons) the touch screen, hmm! To be honest, is just a feature thrown in there as a selling point, its just as easy if not easier, to use the directional buttons. The camera is really quite poor (or maybe I have been spoilt with the Sony's cyber shot) & I found it quite temperamental & complicated to use. The phone is very glossy so operating the slide can prove a slippery manoeuvre. My main gripe with the phone was the central function button, so small & surrounded by touch sensitive pad, I was forever accidentally opening the browser. Network coverage was an issue too, I don't recall having that amount of 'emergency only' or 'no signal' before. Those are the very worst points I can think of, but I still really enjoyed the phone. I ended up sending it back due to contract complications with Vodafone & am now deciding whether to go with the KF700, the KF750 or the new Sony C09 5MP.

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Reviewer: Mo - Australia
Date: 25th Jun 2008

Hi, phone looks wicked but can anybody tell me when it will be released in Australia? & under which providers? Thanks heaps.

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Reviewer: David - Wimbledon, UK
Date: 22nd Jun 2008

I really don't think this phone is good at all. I prefer the Kf510. Battery life was terrible & the camera should have had better features.

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Reviewer: Craig - Glasgow, UK
Date: 19th Jun 2008

I've had my new LG for 4 days now, & I am pretty pleased with it! It's a beautiful phone, definitely its main selling point. The touch screen isn't great but I am still getting used to it. The camera is pretty good but could be a touch better I feel. Apart from that great phone.

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Reviewer: Rc - Ipoh, Malaysia
Date: 11th Jun 2008

This phone has no competitor. If you do not need Wi-Fi or GPS, I can't seem to find another phone that comes with all these wonderful features packed in the slimmest possible casing which is made of very high quality material. Some people are concern with no support for firmware updates but if the pre installed firmware is at least 90% bug free, I don't mind at all. LG Viewty has proven LG phones can be reliable & uses very advanced technology so I don't see why we should still be sceptical of LG products. I bet if this LG Secret is produced by Nokia or Sony Ericsson, its sales would be molten HOT.

I just can't wait for this phone to be released in Malaysia & be the first to own my very first LG phone. I hope it's priced lower than the Viewty.

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Reviewer: Martin Burton - Wallingford, UK
Date: 9th Jun 2008

This is a great looking phone with great features & user friendly environment. Had this phone a week & would recommend it to anyone still find new great things about this phone it has a good 5 mega pixel camera. Motion sensitive games & features.

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Reviewer: Dave - Durham, UK
Date: 7th Jun 2008

This is my second review of the secret & I would like to add the following points.

Negatives.
- the slide mechanism on my phone has already started to have a little bit of play in it making the phone rock a little while texting.
- the ringtone volume isn't loud enough.
- the speakerphone is really poor.
- the headphone volume is mediocre even with expensive ear phones.
- the ringtone volume when assigned to a contact starts off quiet before gradually getting louder. Full volume only reached after about 6 rings so keep missing calls.
- the touch screen is a novelty & a gimmick being useful for not many things. It hasn't been thought out at all, can't see the point in it.
- I have several messages stating that I can't use current application with SW which I take it is software, so I have turn phone of & back on again to correct.
- Battery life is not the best & the indicator goes from full to half after about a day & then it runs out whenever it feels like it without any warning.

Positives.
- On the positive side the phone is really nice to look at & hold.
- It's easy to use & it can be fully customised. I found surfing the web on it OK & sending messages is a breeze.
- Have ordered a high capacity battery hoping that will sort out the power issue & I have assigned high level ringtones to make up for the lack of volume.
- No miss hits on neon touch pad & have managed to install most games that are for the Viewty etc.
- Still pleased with it but I do pine for my N95 on occasions.

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Reviewer: Derry - UK
Date: 7th Jun 2008

I LOVE THIS PHONE! It's got good quality features & the best thing is it's not all looks & no depth & it's great to have a phone that people envy.

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Reviewer: Eddie - Leicester, UK
Date: 5th Jun 2008

Stunning phone. I did have Samsung U900 but gave up with the volume before I found the hack on here! Anyway pleased I did. Only downside is max 10 people in a group. Anyway of changing this to get more?

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Reviewer: Bert - London, UK
Date: 3rd Jun 2008

The phone is great, had it 1 week no problems with the phone or the PC suit on Vista. Typical LG, great design, very easy to use & all the features you need on a mobile phone! Love it!

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Reviewer: Char - UK
Date: 28th May 2008

Lush phone, looks a little boring but it has many facilities.

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Reviewer: Ali - UK
Date: 28th May 2008

I got the phone kept it for 2 days & I went back to the store! Although the phone looks nice & features are OK the battery life was awful & it cut out all the time even though the battery was meant to be full.

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Reviewer: Dave - UK
Date: 27th May 2008

Well after a long time searching for the right phone I finally found it. Great design for both male & female & very very easy to use. Does everything smoothly & precise.

Pros.
- Stylish design.
- Light to carry.
- Beautiful screen resolution.
- Good outdoors in sunlight.
- Ringtone volume ample.
- Great personalisation.
- Touch pad works a treat no miss hits.

Cons.
- Screen could do with being a tad bigger.
- Little slippery in the hand when texting long messages.
- No 3.5 earphone jack.
- LG PC suite doesn't seem to like Vista.

Highly recommend it & that's coming from someone who has come from a Nokia N95 & recently had a Samsung F490.

Go buy it.

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Reviewer: Chris Sullivan - UK
Date: 26th May 2008

Don't you just hate it when people review or rate a product that hasn't been released. Anyway onto the phone. Having viewed the market for a new phone I desperately wanted to find a stylish & functional Nokia that managed to fit the bill. But time & time again as I drew up the shortlists there would be one or two Nokia's, sometimes a Samsung, sometimes a Sony but always an LG Viewty.

Having tried a Viewty & comparing it against the iPhone (which my partner has) I though the Viewty was a solid good but with some quirks or annoying features. As much as the touch screen works so well it contributes to the downfall of the product IMO. The specification of the Viewty is first class & therefore that is really my yardstick.

I'd heard of the LG Secret late on in the game & was immediately smitten by the phone, from the materials that it's constructed from to the dimensions & functionality they managed to cram in. To cut a long story short I've had my LG Secret for three days, battery is on its initial charge (although fading fast). Usage has been a few phone calls, texts, using Bluetooth to transfer contacts from my old phone (Nokia 6301), playing Darts & making a few short videos.

The weight of the phone helps to confirm the quality, camera is good, call quality is good. Some of the design features are good (button to open battery compartment). Some other features are not so hot, in case you've read it somewhere the LG Secret DOES NOT have a 3.5mm headphone jack built in. It does have a bespoke adapter with 3.5mm headphone socket. Games are good, touch screen is good.

When dialling a number the Secret displays all matches from your contact list slowly narrowing the list as you enter more digits, excellent! Slide can be a bit awkward, I end up touching the back or cancel key. Touch navigation is a bit gimmicky & feels like it will stop working after too much use.

Oh, & playing back video (despite the screen size) is good as the screen is very good quality.

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Reviewer: Paul Gregory - UK
Date: 26th May 2008

Top phone. All the features a phone needs, looks great & feels top quality. Best phone I've had by far for a very long time.

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Reviewer: Jake - UK
Date: 25th May 2008

This phone looks brilliant & with the KF700 having a great touch screen, & good reliability it leads me to believe that because the KF750 is the next one up from the KF700 its going to be even better. Cannot wait to upgrade my contract in July & get this phone.

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Reviewer: Abs - UK
Date: 25th May 2008

Brilliant phone nothing wrong with it screen is big.

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Reviewer: Stevie - Aberdeen, UK
Date: 24th May 2008

Just got this phone today on O2, replacement for Motorola Z10 & already found this far superior to the Z10.Controls take a while to get used right enough but all in all a quality phone. Very pleased with it

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Reviewer: Si - UK
Date: 23rd May 2008

Just had to be the first to post on this phone. Just seen that this has become available through Vodafone & it looks really rather good. Been after a new phone for a while & haven't really seen anything that interesting without significant flaws. This looks a bit like the Viewty but with the added benefit of a keypad & being slimmer. If the battery life is good & software not too broken or limited then maybe just maybe this could be the one (or perhaps the Samsung F490, not as slick though).

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Reviewer: Alisa - London, UK
Date: 19th May 2008

Superb phone, fantastic look but the screen is too small. Otherwise I would so go for it, but I want to be able to watch movies, so the screen won't do.



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